The service I got from my doctor Annie Garaghty and members of her team was excellent, and professional. The doctor answered all my questions, and put mind at peace. Thank y’all for a wonderful job! Will always refer people to your practice.!!
I have always had a good experience with SLFP. They are professional, prompt, caring and friendly! I have had no problem with scheduling my appointments and I never have to wait long to see the physician.
Recently my wife and I had our annual physicals with Dr. Pozzi and his staff.They were professional, competent and answered all of questions.We have been patients of Dr.Pozzi and Sugar Lakes Family Practice for over 12 years. We heighly recommend them.
Got me in on time and friendly staff. I have been going to Sugar Lakes Family Practice for many years now and they have always been helpful with my general health needs.
Sugar Lakes Family Practice is one of the finest GP offices I’ve ever been associated with. The staff is proficient and courteous. Dr. Vanderzyl is the best GP I’ve ever had.
I just went yesterday for a sports physical and they screened all of the patients before you walked into the office and again at the check in desk! Everyone was wearing masks and they made it easy to socially distance. Not to mention that …
I’ve been a patient of Dr. Mata at Sugar Lakes Family Practice for several years. I never feel like I’m being rushed through, questions get answered, lab work is done inside and results available quickly. I usually don’t wait very long. Parking is plenty, waiting room is large, and the staff is super.
Dr. Trippett always takes really good care of my family and I – asks the right questions and prescribes the right meds to get us feeling better and back to our routines. First time meeting Nurse Veronica very pleasant and a warm spirit.
I have been impressed by the efficiency and quality of work of the administrative personnel at Sugar Lakes Family Practice . Dr Hiekkinen is an excellent doctor who is very thorough performing her work which translates into correct diagnoses and then providing all necessary advice to begin the healing process.
I was previously a patient of Dr. Jessica Brady (who moved out of state). I met Dr. Heikkenin for the first time today. She was assisted by Ashley and both women were friendly, attentive, listened to my concerns…and then addressed them! …
My appointment times have been on time every time I’ve been to see Doctor Pozzi. He takes the time to listen and I could not be happier with the service. I feel lucky to be in one of his patients
I went in to get some support for a bad case of bronchitis. I was seen promptly by the doctor who patiently listened to my explanation of symptoms and gave me a thorough exam. The prescribed treatment worked very well and I am very happy with how my visit went.
I been with dr pozzi for 24 years an amazing experience makes you feel like a person not a number. And his nurse also great . Overall it’s is all ways a good medical practice for the entire family.
The facility is always clean and the staff always gives outstanding service. Dr. Posey is a caring doctor and very thorough and his nurse is always very attentive to us patients. I love it there and would recommend it to anyone!!
Dr. Heikkinen and the Sugar Land Family Office personnel were very easy, helpful and professional to work with. My appt went smoothly and I didn’t have a long wait to see Dr. Heikkinen. Great experience for the first time being seen.
From entering this office you are greeted with people witha smile and, a welcome
Could not ask for better receptionists,nurses and as for Dr Vanderzyl,he is the …
My 1st visit, check in timely,, Dr. Morgan very professional with great bedside manners, nursing and lab staff courteous and easy to communicate with. Glad to find a new medical group to meet my needs.
My name is Brandi Holmes and I just love sugar lakes family practices . I used to go Kelsey seybold ( there’s nothing wrong with Kelsey at all ) but instead my mom found this office . They are super friendly , atmosphere is welcoming and …
Eat family practice in Sugar Land! Wait times can sometimes be tough but the service is worth it! We love Dr. Vanderzyl and Melissa Morgan! We use them for our whole family now!
Dr. Pozzi and his great professional staff take excellent care of all my health needs. The wait is minimal, less than 20 minutes at the most! That’s unheard of in most doctor offices. Dr Pozzi is quick but he takes time to listen to your …
Friendly, efficient staff and AWESOME doctors!! I have been coming to Sugar Lakes Family Practice for more than 20 years and I have never had a bad experience. Dr. Pozzi and Dr. Vanderzyl are both very amicable, seasoned professionals and I trust them with my health and my daughter’s and we would never go anywhere else. Thank you SLFP!!
Sugar Lake family Practice is a great place to go . They are courteous polite & very professional. The Doctor take time for Q&A which put you at easy . So when looking for a great group of people think of Sugar Lake Family practice.
My appointment was scheduled for 3:30 pm and I was told to fast for 6-8 hours but when I am awake I eat every 4-5 hours. So I went early to get the blood work done and I went home to eat. I showed up later for my afternoon appointment and …
Dr. Vanderzyl is great and very detailed with his questions, his staff are caring and friendly with great attitudes. The only concern is a slightly longer wait time, but taking into consideration COVID. Looking forward to my future visits.
Sugar Lakes Family are all wonderful ! I have been a patient of Dr Pozzi’s for over 20 plus years and highly recommend him anyone. All the staff is amazing …
Building was clean, staff is very nice and courteous, the nurse was fantastic, the doctor is always awesome, and the tech that drew my blood was one of the best. The waiting room wait was short and so was the wait in the exam room.
Dr.Trippett is extremely professional. He took the time to see how I was doing and answered any and all questions I had. I did not feel rushed and that he was in a hurry to get to the next patient. Everyone in this office was very …
I have been with Dr John Pozzi and his team since 2015 and it has been a great experience all along. Dr. Pozzi and his entire staff are courteous and very professional; Ms. Naomi is just exceptionally awesome. Most importantly, Dr Pozzi is very knowledgeable and I sure will refer him to friends and family.
I’ve been a Sugar Lakes Family Practice patient for a number of years. I have found that Dr. Pozzi, his associates, and staff are caring and personable. I have received excellent treatment over the years.
Dr. Pozzi is easy to talk to and always takes time to listen. The office is efficiently run and all the staff is friendly. During this time of the COVID virus, they made me feel safe and precautions were well in place.
I was able to get a same day appointment when I called in the morning. The staff was efficient in getting my new insurance information, and getting me into the exam room. The lab tech, Chris, was great as well.
Jennifer Faulkner is a wonderful PA. I have been seeing her for years. She listens and responds to concerns. Ashley, her nurse, was very good also. I do wish the wait time could be 30 minutes or less.
Dr.VANDERZYL and his staff are excellent! Dr. Vanderzyl listens to your concerns, and has a broad knowledge of expertise in his field making you feel confident with his response. Dr. Vanderzyl is very proactive with your health and not reactive. I would highly recommend him.
I was unhappy with the PCP that I had been assigned to when I first joined the practice. As soon as my request for change to Dr. Vanderzyl was approved, and I have only met him twice since the transfer, my experience has been like day …
Yesterday, I walked in to SLFP with no appointment. I believed I had bronchitis. After providing my insurance information, I was called in after 5 minutes. I was seen by Melissa Morgan and she was pleasant and helpful . My entire visit was …
Dr Vanderzyl is attentive and a phenomenal clinician. Staff is always helpful and friendly. Any requests I have are always handled in a timely manner. High praises for every facet of this practice.
Come to Sugar Lakes Family Practice , a great doctor’s and office staff, plus very nice nurses. Never been disappointed since I’ve been coming here Dr. Mata is a great doctor there, which I’ve been seeing for the 10 years or more.
I went to DrV’s office today for a variety of things. First I need a complete blood work up. Then I needed a steroid shot for my allergies. Then Dr V did a physical exam. My appointment was early and after updating my history, I was tended …
Short check in with always friendly staff. Dr Matas staff are the same very friendly and kind. As for Dr Mata I can not say enough good things. Been going many years he is like a very dear friend.
Dr Cantu takes her time to address all the questions you have asked. She understand your comfort level on how aggressively you want to be treated. I am into holistic health and she always respects my opinions and different approaches that I like to take sometimes.
Dr. Trippett has been my primary doctor for 25 years. He has always provided me with exceptional service. His office staff has been friendly and professional. I highly recommend him to take care of your medical services.
I want you to know, and from a patient standpoint, I can’t say enough good things about Carla. I ran out of a med this morning and my refills were expired. I let her know and the new script has already been filled and picked up. This is not …
I have been a patient of Dr. Cantu’s for over 25 years. I love that she asks on a personal level how I am and asks for my family as well. My husband and mom have been patients of hers as well for a while along with numerous family members. Everyone has said the same thing as well.
Dr. Pozzi. has been our family Doctor for at least 25 years and is an excellent Physician. He’s a very kind and caring person. I have been going to Sugar Lakes Family Practice through all of the growing pains and moves. Excellent place to take your family for there medical needs.
My whole experience was great. From the time of check in, to the time of seeing the nurse, and to the time of me seeing Dr. Mata, my whole experience was great. The process was streamlined and efficient. Please keep up with this and continue to provide this service as I’d like to be a patient there for many years.
Sugar Lakes Family Practice (Dr Vanderzyl) has been our family’s primary doctor for over 17 years. We have always received exceptional care. Their staff is efficient and caring. We highly recommend Sugar Lakes Family Practice!
I love Sugar Lakes Family Practice from the very helpful front desk people to most of the doctors. Everyone has different needs and there is a wide variety of doctors….just change to another doctor in the practice….New doctor Dr …
The nursing staff are courteous and knowledgeable and the support staff are efficient and hot me in and out quickly despite the covid restrictions. Dr Mata is knowledgable and comprehensive and put me at ease. This is a great medical office.
I have been with Dr. Trippett for over 10 years. I have 4 family members who are patients of his as well.. Dr. Trippett and his staff are very professional and friendly. I highly recommend Dr. Trippett anyone who is looking to for a PCP. He takes his time with you and listens to your concerns. You rock Dr Trippett!!
I highly recommend Sugar Lakes Family Practice. Dr. Vanderzyl and his entire staff (especially Makayla and Cindy) are amazing! Everyone goes above and beyond to help the patients, and in addition, Dr. Vanderzyl is brilliant in his field. He is a great Physician!
I had a Televisit with Dr. Garapthy and it was my first time. It was very easy to download the app. And after that you sign in at your appointment time. It was just like being there in person. But the nice thing was I didn’t have to drive …
I have been a patient of Dr Cantu’s for many years and every time I see her she always has a smile and lifts my spirits up if I am down. Customer service has always been professional and helpful in any way they can. I really appreciate Sugar Lakes Family Practice.
Friendly service and outstanding Doctor and nurses. Doctor Heikkinen is outstanding and always makes you feel comfortable. She listens very well and explains in easy to understand terms. Love this place.
Have always been very happy with this Doctors office. Dr Annie Garaghty and her staff are wonderful! Responsive with any requests and Dr. Garaghty is informative and educational in your medical care. I am her patient along with my husband and grandmother. Very pleased!!
I have been a patient at Sugar Lakes Family Practice for 22 years. The Doctors, Nursing Staff, Administrative Staff, and all other associates within the practice all have a great chairside/bedside demeanor. Everyone is personable and …
Dr. Cantu has been my family’s doctor for over twenty plus years. That includes my wife, my three kids and my 86 year old father-in-law. Her and her staff have always done an amazing job keeping me and my family healthy and informed. I always refer my friends to Sugar Lakes Family Practice.
Dr. Heikkinen and her assistant Veronica and the staff are very helpful and courteous. You never have to wait beyond your scheduled appointment. Once being seen all of your questions are answered. I always feel confident in the …
Dr. Cantu has been my PCP for several years now and I absolutely adore her and have no complains with her clinic. I have always had a great experience of the treatment by Dr. Cantu and service at Sugar Land Family Practice.
I’ve been seeing Dr. Trippett for many years. In my experience, he has always been attentive and very knowledgeable. Dr. Trippett always am has a great attitude and welcoming smile on his face that immediately makes you feel like you can …
My appointment is scheduled at 8:40am and I arrived at 8:10am. I was checked in right after my arrival. After 10 minutes I was called in and the nurse did check up first. Then another 10 minutes later Dr. Vanderzyl came to do exam. and …
Friendly professional staff. Dr. Geraghty always takes the time to listen as did PA Jasmine Jacobs for my visit today (12/20). It is easy to schedule an appointment for routine checkup or an illness of more urgent nature. I have …
I had a tella conference and it was fantastic. Dr Pozzi had all my information and like an office visit asked all the questions. He was able to prescribe blood work which I will get done in a couple of days. For a routine checkup this is the way to go during these uncertain times. Thanks Sugar Lakes!!
The Sugar Lakes staff is always very friendly and professional. I have been a patient of Dr. Trippett for over twenty years and he has always been very friendly and professional and has always taken excellent care of my illnesses . As long as Dr. Trippett is practicing, he will be my primary care physician.
2022 HAS BEEN A BLESSING TO GO TO SEE OUR DR VERY QUICK TO GET OUR LAB RESULTS STAFF IS VERY POLITE …..I AM GLAD THAT WE ARE PART OF THIS FAMILY….I WANT TO THANK THE MEDICAL STAFF IN ALL CAPACITIES FOR YOUR DEVOTION FOR THE CARE OF MY …
I called early in the morning and I was able to be seen the very same day. This means so much when you are in pain and need to be check. Not only that, but the staff is very professional courteous and respectful. …
Everyone here is consistently friendly, courteous, and professional. The doctors and all the staff always make me feel like I am their top priority. I’m sad that Dr. Jessica Brady will be leaving the practice, but I’m excited for her new opportunities, and I will continue with services here.
Dr Vanderzyl is a very knowledgeable and amazing and very nice doctor. I have been coming to this practice for years now and both the staff and doctor are amazing. He listens to your concerns and makes you feel very much at ease with a very professional, bedside manner.
I have been using Sugar Lakes Family Practice for more than 25 years. I can’t say enough good things about them. The staff are all very courteous and respectful. The wait is usually very short. The doctors, PA’s and Nurses are all top …
I was Covid tested at Sugar Lakes Family practice early on a Monday morning. It was done privately in the drive thru, the nurse was very kind. The follow up tele appointment was easy and simple. All of it done remotely with no increased exposure to me or anyone else. I highly recommend!
I get very anxious when I have a Doctors appointment. Dr Pozzi and the staff at Sugar Lakes Family Practice make me feel like part of the family and always make me feel relaxed… Great medical group!!!!
Have been a patient of Dr Cantu at Sugar Lakes Family Practice over 10 years. Have always had a good experience and Dr Cantu is awesome. She recently mentioned there is always a doctor on-call on weekends. Wish I would have known this before, but glad I know now!
I love this office, it’s clean, everyone is friendly and professional. I never wait more than a few mins to be seen, I don’t have to go to a different location for lab work because it’s on site in the office. I see Jazmine Jacobs and she …
Sugar Lakes Family Practice staff is very friendly and nice … The wait today was a little longer than usual but the Nurse apologize for the wait and explained why…Dr. Cantu is an awesome Dr. she makes you feel welcomed and part of her …
Have been seeing Dr. Vanderzyl for about 29 years now. Love him and his staff 100%. Currently driving back to see them from San Antonio. I would not trade these folks for any other Doctor. …
Dr. Garaghty as well as any of the other doctors I have seen on occasion there are very knowledgeable and really listen to the patient. Their answers are relevant to what you are asking about rather than a generic answer people give when …
This was my first visit, and so far I’m so pleased.
My experience was great from the front office all the way to the lab experience. Jasmine was wonderful, she really took the time to hear me and to explain to me, she seems genuinely to care. Over all wonderful experience.
My physician at Sugar Lakes Family Practice is Dr. A. Heikkinen. She is always professional yet still infuses each visit with a warm, kind and friendly demeanor. The staff at Sugar Lakes are very efficient and they always greet me with a smile. They are friendly and attentive and make each visit pleasant.
Always a pleasant experience when I go in for appointments. I love Dr. Cantu’s energy, and even though my visits are spread out she makes me feel as if we saw each other the day before.
The checkin was quick / efficient. The wait time was very short. Dr and nurses were polite, professional, and accommodating. They took time to address my concerns and answer my questions. …
I was very happy that temperatures are taken and patients are screened before we are admitted into the waiting room. Also, my wait was very short so I did not have to sit in the waiting room more than a few minutes. I was seen by the …
Dr. Nora Cantu has always been personable and seems to very concerned with me. She is an awesome doctor that I have been going to for over 20 years. I highly recommend her.
Have been going to Dr Pozzi for several years and appreciate their friendly and efficient staff. Dr Pozzi is friendly, listens and addresses my questions, and is thorough. My physical today was a little longer than usual because his usual nurse wasn’t in today. Got it all done though.
I am a patient of Dr. Pozzy for over 20 years. My husband and my daughter also go to him. We all are very happy under his care. He is a wonderful doctor. He is thorough in all aspects of diagnosis. His whole staff is wonderful!!
Dr. Nora Cantu was extremely thorough in the New patient examination. She was very knowledgable in all areas and easy to talk to. The office staff was very efficient and professional. I found my doctor to grow old with!
I never really post much. The last few times I have gone to the doctor for check up and for other visit, they got me in and out with what I need to get done with very manageable time instead of waiting. The front office people are nice and …
I had a great experience at Sugar Lakes Family Practice on December 2, 2020. I felt safe the entire time. There was a woman at the front entrance who screened each person for COVID-19. Dr. Mark Trippet is very thorough and efficient. …
My name is Angela Elliott and I have been a patient of Dr. Nora Cantu for over 20 years. Not only is she a very knowledgable doctor, but she cares about her patients and their families. Her staff is very professional and the offices is …
Ì went to the Dr. Mata today with my husband and I told them that I had to return Monday because I had my appointment with Dr.. Pozzi and they were so nice to squeeze me in and take me at the same time so I wouldn’t have to return on …
I was greeted by friendly, smiling receptionists. My appointment was then confirmed. I was asked to take a seat in the spacious lobby. In about five minutes I was called. A nurse checked my weight, and temperature. We went to a examination …
We have been going to see Dr. Cantu for years! She is so personable and doesn’t talk to you as a patient but as a friend and she really listens to your considers. We love seeing Dr. Cantu such a sweet, funny and very friendly doctor.
This practice has been outstanding for my daughter and I. Dr. Garaghty is very thorough, knowledgeable, and caring. The staff is very courteous and professional.
Negative star actually as customer service is nil. Doctors may be good I suppose. I was referred by a friend as my doctor closed practice. I made the appointment in July for September. A day before that long awaited appointment, no calls to …
Mark Trippett Is my family practitioner with whom I have been with for at least 15 years. I have always been satisfied with his work and he is always able to answer any of my questions consign my health. When he cannot help me he refers me …
I have been using Dr. Vanderzyl at Sugar Lakes Family Practice for approximately 14 years. I am one of the men folks that hate to make doctor visits but through needs, my choice is Sugar Lakes Family Practice. Dr. Vanderzyl is a great …
I have been a patient of Dr. John Vanderzyl going on 15yrs. He, his medical staff and his office staff are all first rate in my opinion. His bloodwork staff are all very professional and friendly. Also, i jest recently met Melissa Morgan …
Excellent customer service, very cordial staff and Dr. Vanderzyl took the necessary time to address my questions. He was caring and had a fun spirit. He is my husbands Dr. too and we are both happy to be under his care.
Dr. Vanderzyl and his staff are great! They take you back at your appointment time and you rarely have to wait very long for the doctor come in. When Dr. Vanderzyl is not available it is easy to get into his P.A. or another doctor in the practice. I highly recommend Sugar Lakes Family Practice.
The providers are great I enjoyed my visit with Dr. Garaghty however the staff is not the best. I was asked to provide my new insurance information which I did prior to my visit. I received one bill in the mail from my annual physical …
This is one of the most caring medical 🏥 office I ever dealt with. From the first person you speak to, to Naomi the Nurse and Doctor Pozzi . All genuinely care about you and it shows. Highly recommend …
I’ve been going to Sugar Lakes Family Practice for my annual check-up. The facilities are very clean and the support staff if very efficient and pleasant. The check in process is prompt. The wait times are low. My doctor is prompt and attentive. Everything I need for my care.
Efficient and friendly office staff. Dr. Pozzi and his nurse Naomi are always warm and caring. They respond promptly to messages and refill requests on the Patient Portal. Lab work done onsite. Highly recommend Sugar Lakes Family Practice!
The staff at Sugar Lakes Family Practice is very efficient. I was expecting a long wait before and after check-in, but that was not the case. I was in and out despite the large crowd. Dr. Vanderzyl was personable and made me feel …
Dr. Pozzi is amazing. Thorough but to the point. The staff is always so kind and helpful. I’m happy to have the option of televisits now too. I really wasn’t feeling well enough to go to the office so it was perfect.
Was in need of a new PCP, and Dr. Garaghty was highly recommended. I can see why! She takes the time to listen and understands your issues, very personable. Her staff were all very polite, and made me feel welcomed as a new patient. My appt was on time as well.
I’ve been a patient of Dr. Cantu for almost 20 years now, and in that time, she and her entire staff (past and present) have always gone above and beyond to ensure my healthcare concerns and needs are addressed and well taken care of. Wait time seems to always be an issue, but it’s understandable since the practice is in high demand.
I have been with Sugar Lakes Family Practice for several years and have stayed with them because of the excellent service and treatment they provide. The staff is always friendly and attentive to your needs. The doctors take the time to listen to your concerns and advice you on the best way to get answers for your medical concerns.
I walked in and was greeted by a very nice lady who took my temperature. She then directed me to check in. The gal who checked me in was also gracious and kind. I saw Dr. Cantu, and she took time to listen to my concerns and educate me about those concerns. I loved my visit today!
I had a very pleasant visit with FNP Melissa at Sugar Lakes Family Practice today. I was weary about seeing a new PCP, as I’ve had the same PCP for 28 years prior to now. The front desk staff was polite and professional, and FNP Melissa …
The medical staff at Sugar Lakes provide outstanding services! They are caring, helpful, patient, and provide excellent customer service. I would (and have) recommend Sugar Lakes Family Practice to everyone who’s looking for primary care services.
My husband and I have been going to Sugarlakes Family Practice since almost 20 years. Dr. Pozzi and Dr. Mata have been great. They have always attended to us promptly and have listened to our concerns and have addressed them. The staff is professional and courteous.
Dr Cantu is so kind and very helpful! She is thorough . I will definitely be going to her for my physical. The front desk staff were all very friendly and helped me schedule everything. They even answered my questions about the televisit . The nurse was also very kind and patient . She got all my information very easily!
Dr. Cantu is the best Primary Care Dr. hands down. I’ve been her patient over 20 years, and can’t imagine changing PCP Drs. She listens intensely and doesn’t rush you even though she has tons of patients. …
I’m new to this doctors office, been there about 3 times and I can say each time has been a great experience. I’ve always been able to get an appointment when needed without a long wait time. The office is very clean and everyone is pretty …
Overall great staff, friendly and respectful. Dr Vanderzyl is a great doctor. He listens and treats you with professionalism and care. He provided personalization of care that is catered to my needs as a patient. Their staffs are accommodating and courteous. I will recommend his practice for a whole family.
I have been going to see Dr Trippett as my Primary care Dr for many years. Sometimes there is a brief wait past the appointment time. My only issue at this time is the fact that the last few times I have been seen, the medication I am …
I walked into the Office of Sugar Lakes Family Practice and was warmly and cheerfully welcomed by the lady at the front door who quickly screened me for COVID-19. Thereafter, I was given a paper to meet with another lady who verified my …
The lady at the front desk was kinda rude. I arrived there around 1pm & that was when their lunch break ended. She opened the doors for us (a few people & I) & said “you can come inside”. We didn’t hear what she said, so she said “you can …
My husband has been a patient of this practice for 8+ years. He tested positive for Covid last week (even though vaccinated) and developed some scary symptoms. I called the office several times last week. I left 2 voicemails about different …
My name is Mrs Martinez I am Dr Nora Cantu patient. I been her patient for a long time. I want to thank Dr Cantu ,her nurses and staff for being patient and took care of me for 6 weeks. They were always calling me to make sure I was getting …
I have hats off to the service and professionalism of all the staff. Nurse Samantha was efficient. I just wish Dr. Trippett could have spent more quality time with me to discuss other relevant health issues that I thought I should share. I …
Dr. Pozzi is a great PCP, I have been with him since 1996. Took my daughter to him and to this day she still see him also. He is really passionate on keeping you healthy. He educates you as well. This year i had to change insurance just to keep him. Wouldn’t trade him for the world. Good Drs are hard to come by these days
By far the best family practice our family has had. I absolutely love the staff at SLFP.
We are always treated with the best individualized care. The front staff is …
Thank you for being understanding that I had the wrong appointment in mind. You were even able to fit me in:) I loved my nurse and the man who took my bloodwork was kind and professional too! Dr. Vanderzyl really listened to me during our …
I was in excruciating pain yesterday and called Dr. Heikkenin’s office. I was told she wasn’t in but Dr. Faulkner could see me same day. The office staff was kind and patient with me, dr. Faulkner kind and efficient and cared a lot. The …
Really good experience at Sugar Lakes Family Practice. Everyone from receptionists, to nurses, and doctors were very friendly and professional. Made my appointment a great experience.
Dr. Vanderzyl ‘s office is extremely patient friendly. Dr. Vanderzyl has been our family physician for the last 22 years. Over the years there have been emergencies at the most unoportune times but he has always been there to take care of …
Dr Brady is incredible and every other dr I’ve seen there (when I need to get in last minute and Dr B is not available) has been wonderful. They shuffle a lot of patients through and I have been very pleased with my interactions with them. …
The Sugar Lakes Family Practice was very proactive in contacting me and getting me to come in and get both my Covid vaccine shots before Jan 26th. Very appreciated. Having my family and friends change their PCP to this office. I really like Dr Nora Cantu.
I became a patient here back in 2009 and all was great. But then staff started changing, the wait time became longer and longer, and then it was hard to get an appointment. The front office staff always had attitudes on them, the back …
I called this morning to make teledoc appointments for both my husband and myself due to Covid. We went to a stand alone Er and were tested on Saturday. My husband was positive and I was negative. My husband has a pretty bad case of it and …
I really love the way the staff treats their patients with care and professionalism. The staff are knowledgeable and treat the patient with respect and care. Also, Dr. Mata is the best doctor I have ever had…. I totally recommend Sugar Lakes Family Practice to anyone who wants nothing but the best in healthcare.
Love this practice!!! I have seen 2 doctors and the physician assistant. Coming in as a new patient the providers are booked up for physicals but since I was sick I was able to get in the same day. I have been coming her for the past year …
I saw the nurse practitioner, Jazmine. She was very thorough, as this was my first visit to this practice. The office is organized, clean. All staff were cordial and efficient. I did have to wait 15-20 minutes, but that’s probably to be …
I moved to the city but I still travel back to Sugarland to visit my doctor at the Sugar Lakes Family Practice. My doctor takes her time to have an actual conversation with me, so I don’t feel rushed. She listens, provides detailed …
From the time I entered to the time I left. Every single person was professional, caring and took the time to address my concerns, worries and ease my fear. They scheduled appointments with other agencies to prevent loss of time and …
I’ve been going to Sugar Lakes Family Practice for over 20 years and have been very pleased. I see Melissa Rubio and she is very thorough and listened to all of my concerns. She was very cordial and caring. I would highly recommend her and Sugar Lakes Family Practice.
I’ve been going to Dr. Mata since I was a little girl and recently just went back after several years. I have high anxiety when it comes to Dr visits he always makes me feel comfortable and is very attentive and sweet. He is definitely the Doctor to see.
I’ve been a patient of Dr.Vanderzyl for many years and he has always showed genuine concern for me as a patient. Any issues I may have is always addressed and he’s great about getting your necessary referrals, testing and lab work kept up …
This practice is incredible. Well staffed. Well run. Everything runs exactly how it should. Things are streamlined electronically as well as in person. Keep up the great work. Dr. Trippett and staff are fantastic. I will be recommending …
I have been a patient of Dr. Pozzi for about 20 years. I can honestly say I have not had a bad experience at they’re office. Dr. Pozzi is a doctor that can be trusted to do right by you and your family. The office staff is always so helpful …
I have been a patient for several years now and Dr. Garaghty has been the best. Starting with a recommendation for my degeberating disc to blood pressure control. This office and its staff are A+ and make sure you have all your questions answered before you leave!
Wonderful group of clinicians and support team. Always helpful and on time. Addition of telehealth has been easy to use and schedule. I appreciate the explanation every time from the doctor of what is being checked, what she is finding and the options for next steps. Cannot recommend the group enough.
Excellent family practice. Usually very close to being on time and always take time to talk to you. I never feel rushed there and they answer all of my questions. I saw a GREAT PS – I think it was Jasmin – and she was awesome. It’s …
the whole staff was polite and friendly
Everyone says your welcome or thank you, a forgotten good manner
Each stage I had to go thru was timely and thorough. And Dr Cantu is such a positive encouraging doctor. All is good at this doctors office
Friendly staff. Not a long wait even though behind some- I have had longer waits elsewhere. Dr. Pozzi had a great nurse and he completed a good and through exam. Allowed me time to talked and ask questions.
Sugar Lakes Family Practice is patient friendly. Appointments are easy to get, and wait time is limited plus the follow up is amazing. My recent visit to an ER, resulted in admission to the hospital. Sugar Lakes Family Practice was …
I have been a patient of Sugar Lakes Family Practice for some period of time now and have been pleased with the service of the staff. The doctors take the time out to listen and are very thorough and knowledgeable in the care of their patients. I highly recommend Sugar Lakes Family Practice for your health care provider.
Always get excellent service at Sugar Lakes Family Practice. One great thing about all my appointments is that they are on time. Even with my annual Wellness checkup I am in and out within an hour. My previous doctor would take well over two hours for exact same services. I would highly recommend Dr. Trippett
I recently changed physicians due to an insurance change. I am extremely impressed by Dr. Vanderzyl and his team. I called recently feeling quite ill and immediately had a telehealth visit with Jasmine who was wonderful. When I went outside …
My husband and have been going to Sugar Lakes Family Practice for years! We love our doctor,
J. Mark, Trippett, MD. He, the nurses, the staff, and lab staff are welcoming and very attentive! The visit is always on time and I never feel rushed!
Sugar Lakes has the best docs around. Every visit is wonderful. The docs take time and listen. They truly care about their patients and it shows. The staff at the office are very sweet and professional from check in to check out and …
Both my wife and I have been patients of Dr. Pozzi for several years. He has been thorough, friendly, and available. He has never failed to refer us to specialists as required. My wife has been through emergencies and even heart procedures …
Each person from the receptionist to the nurse and Dr Triplett have always been extremely friendly and tentative to my needs at each appointment including our tele-visits. I highly recommend Sugarlakes Family Practice if you are looking for a great physician and staff!
I have been a patient for a very long time to Dr. Cantu and also with Melissa Rubio, NP. They are amazing people and the staff are all very helpful. I am grateful that I have exceptional people managing my care as well as the rest of my …
Sugar Lakes Family Practice is a very organized and well run office. I was in an out of their office in less than 30 minutes. Had a great visit with Dr. Vanderzyl. Discussed all of my needs and concerns. This was my first visit. Looking forward to a long relationship with Dr. Vanderzyl and his staff.
Sugar Lakes Family Practice has the most professional and caring team always.
Dr Nora Cantú has been our Primary Dr. for so many years.
Dr Cantú and all her staff always ready to help and assist with all my medical needs!!!
My family has been seeing Dr.Ann Heikkinen for about 7 years now. She is thorough, knowledgeable and direct. She is so nice, has a great bedside manner and you don’t feel rushed. Never a long wait to see her. I highly recommend her as your primary physician. The only difficulty: it took me a year to stop calling her Dr. Heineken!
Sugar Lakes Family Practice is a wonderful clinic, especially Melissa Rubio, FNP. She took the time to listen to all my concerns and answered every question thoroughly. She even referred me to a wonderful neurologist, something that my …
Great service. Dr. Mata spent plenty of time examining me, listening to me and addressing all of my concerns. The nurses and receptionists were very kind as well. Glad to have this primary care clinic so close to home.
This a great and very clean office. The staff is so nice and helpful. Dr. Pozzi listened to my concerns and gave me advice that pertains to me and my health. He was not in a rush and actually spent time with me during my visit. I highly recommend this office and doctor!
Dr. Ann Heikkinen has been my PCP for a number of years now and I have been very pleased with her services. This morning I had my annual physical exam with Melissa Morgan, Dr. Heikkinen’s assistant. I was treated very well and was given …
I hadn’t been to the doctor this year. Part of that was because my doctor left Sugar Lakes Family Practice and I don’t do well with change. However, I saw Dr. A. Garaghty yesterday and was pleasantly surprised at how genuine and caring she …
Sugar Lakes Family Practice is the BEST Healthcare provider services to date! Everyone is professional and pleasant. The office is clean, has nice finishing and decor and plays great music too! I have THE BEST MD, hey Dr Mata!!!
I’ve been a patient of Dr. Cantu’s for over 15 years. Always have had an A+ experience. Everyone in this office is courteous, kind, and professional. Wait times are reasonable. Have referred many friends and family, and they’ve also had great experiences.
The ONLY reason I am giving a four star rating and not a five is because of how long it took me to get my appointment booked. I was on hold for almost 15 minutes. …
Every visit to Sugar Lakes Family Practice has been excellent with each member of their staff being warm and receptive. I’ve been seeing Jennifer for several years and have total confidence in her judgment and recommend her to anyone …
Check in was quick, friendly, COVID-19 safe and efficient. I was actually called in before my appointment time. The nurse was friendly and knowledgeable and again efficient. Dr. Triplet quickly followed the nurse and I was in and out of my physical very quickly. I highly recommend Sugar Lakes Family Practice!!
SLFP is a wonderful doctor’s office and everyone is extremely nice and professional!
I am so happy to be a patient here! Both Dr. Vanderzyl and Dr. Jasmine Jacobs …
Dr. Cantu is the best. I was just thinking today that I do not know what I will do when it comes the time for her to retire. Dr. Cantu’s staff is also wonderful. Thank you to all of you. …
Dr. Cantu is OUTSTANDING!!! She has been my doctor for over 20 years. She is the most professional, knowledgeable, sincere, kind doctors I know! I never have a problem with scheduling appointments, getting test results, etc. …
I see Dr. Annie Garaghty and have for 3 or 4 years. I am almost 75 with many medical complications and she makes certain she also stays on top of all my information with included MD Anderson, Methodist, Memorial Hermann, and all my surgical …
Dr Pozzi has been my primary care Dr since he first started his practice. I have never had a less that great appointment with him. He takes time to listen and diagnose and treat. The staff at SLFP are terrific as well.
Dr. Nora Cantu is an excellent clinician. She is extremely personable. She is thorough, listens to you and is very Kind. Today I saw Melissa the NP. also very kind and personable. Erica though new to me made me feel welcome. The front desk staff are always smiling and welcoming, and go out of their way to assist you.
I love this facility . Doctor Cantu is the best . Her staff, lab technicians are awesome! Would absolutely recommend this office. We actually saw Dr. Melissa Rubio who is also the best. She is very attentive, not in a rush to get out of your room. My son loved her.
They staff called prior to meeting with the Dr. C. to have me check vitals. It was obvious that my records were reviewed and she was aware of my case. Dr. Cantu took her time made sure I understood and listened to my questions. The …
I’ve been seen by Dr Vanderzyl many times over the last 10 years and have always felt that he has a genuine interest in my health but lately as he’s been booked up I’ve been seen by NP Rubio numerous times and am happy to say I feel the …
Sugar Lakes Family Practice provides quality health care. My old physician left the practice and for the first time, I saw Dr. Heikkinen. She and her assistant provided me with a very warm and professional well woman visit. All employees …
As a Pharmaceutical sales rep, I called on this practice for over 10 years. They have always been professional, friendly, caring, etc.
As a result, I have made them my personal Doctor’s. Each visit never …
I have been a patient of Dr. Vanderzyl for over two years now and I have never had an issue getting into the office for treatment. If he has a full schedule, someone else at the office will always see me and take care of my illness. I …
My visit today was a wonderful experience. Dr Mata and his staff made me feel comfortable on the phone taking the appointment and in the office. He diagnosed my issue and didn’t rush off to the next patient. Thank you all for you professionalism. Until next time. Be Well; Be Safe!!
My experience was TOP NOTCH from the time I was greeted at the front desk by Melissa, she was so kind, until the time I left the office. Dr. Garagthy explained everything to me in a way that I understood. She made me feel like she truly …
Don’t expect to sit in the waiting room and play on you phone at this medical office. I started using Dr Vanderzyl about two years back following my previous doctors retirement. It is just amazing to barely be seated went you are called …
The staff is friendly and professional. My physician listened to my concerns and outlined a clear plan of treatment. I’ve visited this facility multiple times in the past and have seen different doctors, and all have been very professional and patient orientated. Have never had a bad experience. High recommend if you need a doctor.
I have been a patient of Dr. Cantu since the late 1990’s. She is knowledgeable, has a warm bedside manner, and takes a personal interest in her patients. …
I have been a patient at Sugar Lakes family practice for over 10 years. I appreciate Dr. Pozzi’s willingness to listen and caring bedside manner. He is always going the extra mile to get results on any of my medical concerns. He cares about …
I have been a patient at Sugar Lakes Family Practice for 18 years. I have complete confidence in Dr. Vanderzyl and his associates and staff to care for me and my family. They listen carefully to their patients and are devoted to helping.
The sweet nurse that came out and tested me was kind, informative and efficient. I felt like she truly cared about how I was doing. The visit I had with doctor on phone was good as well. I was informed of everything I needed to do and what to expect. We have been with this practice for 18 years or so. Always do a great job!
I was a patient during my childhood. Then when I started working I had to switch doctors because of my insurance. Now with Medicare I am back with a practice that I trust! Melissa Morgan was wonderful today! I’m so glad to be back with such a knowledgeable group!
I have found Sugar Lakes Family Practice to be very professional with an exceptionally helpful staff. Our doctor, Dr. Cantu, has always taken the time needed to listen and follow through with our families medical needs. The nurses are …
We are very satisfied with our treatment from Sugar Lakes Family Practice. The staff is courteous and well trained. The doctors are knowledgeable and proactive. They are always able to get us in quickly with one of the handful of doctors for urgent issues. Highly recommend Dr. Vanderzyl and Sugar Lakes Family Practice.
Dr Annie Gararhty is the most caring , thorough and knowledgeable physician we have ever had- sharp and listens to what we tell her. My husband and I have been seeing her for several years now. …
The staff and doctors at Sugar Lakes facility take pride in their care for all the patients. My questions are answered and all follow-up treatments are thoroughly explained. Dr. Nora Cantu has been my doctor for over 10 years. Her bedside …
I love Sugar Lakes Family Practice, my Dr. Heikennen her MA and the entire staff are always professional. I have been a patient for maybe 15-20 yrs and I am so pleased on each and every visit. I have recommended my family and friends due to …
The sign in staff were very helpful and vet professional. They answered all my questions.
I saw the PA Ms.Morgan. She was outstanding! Gave a thorough exam, asked lots of …
My experience at Sugar Lakes Family Practice has always been an pleasant visit. The staff is kind and ready to help and my doctor oh boy she just go over and beyond to do what’s best for you. Very in depth on your health. (Dr. Ann Heikkinen ) glad to have her as my doctor !
Expect to spend half your day there waiting. I was leary after spending 2 hours waiting last year between the waiting room, being roomed in back and bloodwork. …
My appointment at Sugar Lakes Family Practice today with Dr. Vanderzyl. He is always so kind, courteous and smart. He listens attentively to what symptoms or complaints I have. If he can’t fix it, he’ll refer you to a specialist. I had am …
The visit as very organized and everyone seemed very caring. My nurse, Melissa Rubio, was thorough and listened to all of my concerns. The wait time was minimal and overall great experience!
My wife and I had a very good experience at Sugar Lakes today. We went to get the second COVID vaccination. We had appointments and were seen on time. The nurse was very nice and professional. Altogether a pleasant interaction with expected results.
Beautiful office and beautiful people. Being a new patient, there is some anxiety about the visit but the environment is warm and inviting. The care was excellent. The wait time after check in could improve, especially for patients who have fasted for lab work.
I am a new patient to the practice. I appreciated the ability to complete the new patient forms online before my visit. Check in was efficient and I had minimal wait times in both the waiting room and exam room. Dr. Mata was great- very …
I’ve been going to Dr. Garaghty for years now and she is absolutely amazing! Always very professional but still makes you feel cared about. She is very knowledgeable about what she’s telling you and clearly breaks down why you may be …
For my first appointment, I was greeted by a very friendly check in person. Within minutes, arrangements were being finalized to meet the specialist I had scheduled for this trip, at lease 10 minutes ahead of time. …
I’ve been seeing Dr Cantu for many years and have continued to have her treat me for a number of reasons. She is just an overall great person, her staff is attentive and professional. The other Doctors in the office at Sugar …
I am so impressed with the staff at the Sugar lakes Family Practice office. Check-In was great and fast and the nurse was awesome and very professional. I then met with Dr.Annie Garaghty and was so blown away at how well she connected …
Sugar Lakes Family Practice has been a long time staple in our family and we can rely very much on their considerate care and hospitality every time we go. Whether it’s an emergency or a routine physical , we can always count on them to …
Originally I was okay with the service I received from this location. However, after I received lab bills and collection notices for routine blood work I am very unhappy. The notices did not even come at a timely manner. I didn’t get them …
I can’t say better things about Melissa Rubio, Nurse Practitioner. My husband and I followed her to Sugar Lakes Family Practice from the last practice she was at in Richmond. She is so understanding, caring and her bedside manner is …
I have been a patient of this facility for over twenty years. Dr Mata is the best family doctor in Houston. He takes the time to listen to his patient, give excellent advise and makes sure you are satisfied and comfortable before he …
First time to this office and I cannot say enough good things! The staff was very nice and Dr. Garaghty was awesome! She took her time, explained things, was thorough and super sweet. I highly recommend!! Left the office feeling great knowing I have found an exceptional doctor with great supporting staff!
Dr Vanderzyl has been my primary care doctor for two decades and the Sugar Lakes Family practice is exceptional. I have seen other doctors within the practice as well when my primary care was too busy to accommodate me on short notice. …
As soon as I walk in the receiving area, I was greeted , had my temperature checked and a brief questionnaire. The receptionist took my information, had me sit and wait for my appointment. Very short wait. Dr.Vanderzyl and his nurse Cindy …
I’ve been going to Sugar Lakes Family Practice for going on 15 years now, & Dr. Pozzi and his staff have always taken such good care of me. He is very personable and knowledge with every diagnosis he gives. The office is always clean and …
It was my first time going to this family practice & they made a good impression on me. The wait time was not too bad and the staff in the office were extremely nice. My doctor, Melissa Rubio, was really nice & informative and listened to …
Dr Pozzi is probably the best provider I have ever had. Never do I feel rushed through his appointments, and he always takes whatever time is necessary to make sure I’m comfortable and understanding of his recommended treatment plan. His …
My experience at Sugar Lakes Family Practice was smooth, cordial, and pleasant. My wait time after checking in was minimal, less than 5 minutes. My Dr. was cordial and professional. He explained things very clearly so that I could …
I am a new patient and very satisfied with today’s experience. Check in was easy since the forms are available online and I was able to submit them electronically. The waiting area is spacious, clean, and welcoming. The front desk staff was …
This morning I was a future new patient at Sugar Lakes Family Practice. My appointment was not scheduled until next Tuesday. Unfortunately I was possibly exposed to Covid this week. I called to let them know and to say I was going to be …
I was very happy that my wait time was not very long. I was a new patient that made a same day appointment, when does that happen? I moved to Texas from Los Angeles and I’m trying to learn the ropes here. …
I have a long and fairly complex medical history and need a knowledgeable PCP who listens, communicates well, and has a good bedside manner. I went to Dr. Nora Cantu on the advice of a doctor friend of mine, and she totally fits the bill. …
I have been a patient here at Sugar Lakes for awhile now . I must say my 1st doctor was Dr. Brady .She was a great doctor but , she left the practice. (Well wishes. ) Then I thought about leaving the clinic. Then said well surely …
Great experience with my PCP, Dr. Nora Cantu today. Dr. Cantu has been my doctor for over 20 years and is always personable and responsive to my health needs. She remembers who I am and always references my history. As I get older, there is …
I went to to Sugar Lakes Family Practice this morning and was seen a few minutes before my scheduled appointment time. The nurse ( forgot her name)who took my vitals was very friendly and professional. I was seen by PA Melissa Rubio who was …
I was very very pleased today. I was seen extra early, compared to the normal 15, 20 minute wait. Everyone spoke, smiled and made me feel comfortable. Dr. Mata was very informative and gave me more information concerning my visit. Nurse …
Sugar Lakes Family Practice is the best. Dr. Cantu and her team (from the front desk, to her nurse to the lab techs) are all so friendly and so efficient. They got me in and out in less than an hour and I really appreciate their …
I must say this has been the WORST experiences I’ve had with a family practice clinic in my entire life!!! My insurance provider suggested this clinic last Nov. I went for the first appointment it was fine. A follow-up the day of the …
My appointment was on time. The receptionist and doctor’s assistant were very pleasant and efficient. The doctor took all the time I needed to handle all concerns. The referral process for future visits and the lab were very easy and …
Great staff and not a long wait time. Melissa, the Nurse Practitioner was very nice, knowledgeable, and professional. I must admit, I was very nervous. (I’m always nervous whenever I see a provider.) Melissa was very calming and understandable. She was able to put my nerves at ease. Highly recommend this office.
Great service, the PA was caring and took time to explain everything. Staff was friendly and felt comfortable asking questions. Will switch the rest of our family here.
I’ve been going to Sugar Lakes Family Practice for a little more than a year now and am very well pleased with the phenomenal care I’ve been receiving from the front desk staff and especially Melissa Rubio, FNP and her Nurse Erica! Melissa …
Wasn’t feeling well got recommended to this office and hopes to get seen today as being a new patient,Spoke with Veronica to get seen today but offered me late September knowing I’m not feeling well. Asked to speak to the manager and she …
Been a patient here for several years. They have treated my adult children also. Regular check ups and urgent needs. I got COVID last year and they made sure I got help to alleviate and accelerate the symptoms. I have always felt heard by …
My wife & I have been Patients of Dr. Vanderzyl’s since the mid 90’s,
The best recommendation is that they keep their patients at Sugar Lakes Family Practice. I’ve referred several friends to them over the years and they are all still patients too!
I have had Dr. Mark Trippett for years as my Primary Care Physician and have always admired his patient interactions. He and the Sugar Lakes Family Practice Office and employees are the main reason I keep going here even after moving further away.
My first visit to Dr. Pozzi and office. Everyone was very welcoming and friendly.
Nurse made you feel like a long time friend and Dr.Pozzi was so easy to communicate with and very thorough.
My husband saw the Physician assistant Juan Villalba. He was very kind, compassionate and very thorough. I recommend him for anyone not able to see their PCP.
Dr Pozzi is kind, compassionate and caring! He’s easy to talk to and has a great bedside manner. I just recently changed PCPs and I am so glad I did! His care is wonderful!
1-in preparation for my surgery, nurse Linda failed 3 times in putting the needle (the syringe) in my forearm and left three bruises marks, nurse Linda never apologize and never admit it her mistake, anesthesiologist walked in and kicked …
been coming to this family practice for the past 10 years. Its clean great and up to date clinic. my appointment s are always easy, fast and well taking care. There my best!!! God Bless Them!!!!
I would recommend Sugar Lakes Family Practice to anyone! The staff is friendly, kind, and very professional. Dr. Mata is caring, he is thorough and takes his time with his patients. Dr. Mata listens to his patients concerns and questions.
I have been a patient for Dr.Anne Heikkenen for several years and she has always been the kindest doctor. She really takes the time to listen to all of my concerns and has never failed to treat me well. I would highly recommend her to anyone who is looking for a great PCP
The service I got from my doctor Annie Garaghty and members of her team was excellent, and professional. The doctor answered all my questions, and put mind at peace. Thank y’all for a wonderful job! Will always refer people to your practice.!!
I have always had a good experience with SLFP. They are professional, prompt, caring and friendly! I have had no problem with scheduling my appointments and I never have to wait long to see the physician.
Recently my wife and I had our annual physicals with Dr. Pozzi and his staff.They were professional, competent and answered all of questions.We have been patients of Dr.Pozzi and Sugar Lakes Family Practice for over 12 years. We heighly recommend them.
Got me in on time and friendly staff. I have been going to Sugar Lakes Family Practice for many years now and they have always been helpful with my general health needs.
Sugar Lakes Family Practice is one of the finest GP offices I’ve ever been associated with. The staff is proficient and courteous. Dr. Vanderzyl is the best GP I’ve ever had.
I just went yesterday for a sports physical and they screened all of the patients before you walked into the office and again at the check in desk! Everyone was wearing masks and they made it easy to socially distance. Not to mention that …
I’ve been a patient of Dr. Mata at Sugar Lakes Family Practice for several years. I never feel like I’m being rushed through, questions get answered, lab work is done inside and results available quickly. I usually don’t wait very long. Parking is plenty, waiting room is large, and the staff is super.
Dr. Trippett always takes really good care of my family and I – asks the right questions and prescribes the right meds to get us feeling better and back to our routines. First time meeting Nurse Veronica very pleasant and a warm spirit.
I have been impressed by the efficiency and quality of work of the administrative personnel at Sugar Lakes Family Practice . Dr Hiekkinen is an excellent doctor who is very thorough performing her work which translates into correct diagnoses and then providing all necessary advice to begin the healing process.
I was previously a patient of Dr. Jessica Brady (who moved out of state). I met Dr. Heikkenin for the first time today. She was assisted by Ashley and both women were friendly, attentive, listened to my concerns…and then addressed them! …
My appointment times have been on time every time I’ve been to see Doctor Pozzi. He takes the time to listen and I could not be happier with the service. I feel lucky to be in one of his patients
I went in to get some support for a bad case of bronchitis. I was seen promptly by the doctor who patiently listened to my explanation of symptoms and gave me a thorough exam. The prescribed treatment worked very well and I am very happy with how my visit went.
I been with dr pozzi for 24 years an amazing experience makes you feel like a person not a number. And his nurse also great . Overall it’s is all ways a good medical practice for the entire family.
The facility is always clean and the staff always gives outstanding service. Dr. Posey is a caring doctor and very thorough and his nurse is always very attentive to us patients. I love it there and would recommend it to anyone!!
Dr. Heikkinen and the Sugar Land Family Office personnel were very easy, helpful and professional to work with. My appt went smoothly and I didn’t have a long wait to see Dr. Heikkinen. Great experience for the first time being seen.
From entering this office you are greeted with people witha smile and, a welcome
Could not ask for better receptionists,nurses and as for Dr Vanderzyl,he is the …
Fast appointments. Super sweet staff. Nurses ready to help for things like UTIs, and flus. …
My 1st visit, check in timely,, Dr. Morgan very professional with great bedside manners, nursing and lab staff courteous and easy to communicate with. Glad to find a new medical group to meet my needs.
My name is Brandi Holmes and I just love sugar lakes family practices . I used to go Kelsey seybold ( there’s nothing wrong with Kelsey at all ) but instead my mom found this office . They are super friendly , atmosphere is welcoming and …
Eat family practice in Sugar Land! Wait times can sometimes be tough but the service is worth it! We love Dr. Vanderzyl and Melissa Morgan! We use them for our whole family now!
Dr. Pozzi and his great professional staff take excellent care of all my health needs. The wait is minimal, less than 20 minutes at the most! That’s unheard of in most doctor offices. Dr Pozzi is quick but he takes time to listen to your …
Friendly, efficient staff and AWESOME doctors!! I have been coming to Sugar Lakes Family Practice for more than 20 years and I have never had a bad experience. Dr. Pozzi and Dr. Vanderzyl are both very amicable, seasoned professionals and I trust them with my health and my daughter’s and we would never go anywhere else. Thank you SLFP!!
Sugar Lake family Practice is a great place to go . They are courteous polite & very professional. The Doctor take time for Q&A which put you at easy . So when looking for a great group of people think of Sugar Lake Family practice.
My appointment was scheduled for 3:30 pm and I was told to fast for 6-8 hours but when I am awake I eat every 4-5 hours. So I went early to get the blood work done and I went home to eat. I showed up later for my afternoon appointment and …
Dr. Vanderzyl is great and very detailed with his questions, his staff are caring and friendly with great attitudes. The only concern is a slightly longer wait time, but taking into consideration COVID. Looking forward to my future visits.
a month ago
Sugar Lakes Family are all wonderful ! I have been a patient of Dr Pozzi’s for over 20 plus years and highly recommend him anyone. All the staff is amazing …
Building was clean, staff is very nice and courteous, the nurse was fantastic, the doctor is always awesome, and the tech that drew my blood was one of the best. The waiting room wait was short and so was the wait in the exam room.
Dr.Trippett is extremely professional. He took the time to see how I was doing and answered any and all questions I had. I did not feel rushed and that he was in a hurry to get to the next patient. Everyone in this office was very …
I have been with Dr John Pozzi and his team since 2015 and it has been a great experience all along. Dr. Pozzi and his entire staff are courteous and very professional; Ms. Naomi is just exceptionally awesome. Most importantly, Dr Pozzi is very knowledgeable and I sure will refer him to friends and family.
I’ve been a Sugar Lakes Family Practice patient for a number of years. I have found that Dr. Pozzi, his associates, and staff are caring and personable. I have received excellent treatment over the years.
Dr. Pozzi is easy to talk to and always takes time to listen. The office is efficiently run and all the staff is friendly. During this time of the COVID virus, they made me feel safe and precautions were well in place.
I was able to get a same day appointment when I called in the morning. The staff was efficient in getting my new insurance information, and getting me into the exam room. The lab tech, Chris, was great as well.
Jennifer Faulkner is a wonderful PA. I have been seeing her for years. She listens and responds to concerns. Ashley, her nurse, was very good also. I do wish the wait time could be 30 minutes or less.
Dr.VANDERZYL and his staff are excellent! Dr. Vanderzyl listens to your concerns, and has a broad knowledge of expertise in his field making you feel confident with his response. Dr. Vanderzyl is very proactive with your health and not reactive. I would highly recommend him.
Dr Cantu is the best primary care doctor I’ve ever had! She truly cares about her patients and makes me feel at home when I talk with her.
Very courteous front desk administration.
My PCP (Dr. Ann Heikkenen ) is very thorough when exchanging information during …
I was unhappy with the PCP that I had been assigned to when I first joined the practice. As soon as my request for change to Dr. Vanderzyl was approved, and I have only met him twice since the transfer, my experience has been like day …
Yesterday, I walked in to SLFP with no appointment. I believed I had bronchitis. After providing my insurance information, I was called in after 5 minutes. I was seen by Melissa Morgan and she was pleasant and helpful . My entire visit was …
Dr Vanderzyl is attentive and a phenomenal clinician. Staff is always helpful and friendly. Any requests I have are always handled in a timely manner. High praises for every facet of this practice.
Come to Sugar Lakes Family Practice , a great doctor’s and office staff, plus very nice nurses. Never been disappointed since I’ve been coming here Dr. Mata is a great doctor there, which I’ve been seeing for the 10 years or more.
I went to DrV’s office today for a variety of things. First I need a complete blood work up. Then I needed a steroid shot for my allergies. Then Dr V did a physical exam. My appointment was early and after updating my history, I was tended …
Short check in with always friendly staff. Dr Matas staff are the same very friendly and kind. As for Dr Mata I can not say enough good things. Been going many years he is like a very dear friend.
Dr Cantu takes her time to address all the questions you have asked. She understand your comfort level on how aggressively you want to be treated. I am into holistic health and she always respects my opinions and different approaches that I like to take sometimes.
Dr. Trippett has been my primary doctor for 25 years. He has always provided me with exceptional service. His office staff has been friendly and professional. I highly recommend him to take care of your medical services.
I want you to know, and from a patient standpoint, I can’t say enough good things about Carla. I ran out of a med this morning and my refills were expired. I let her know and the new script has already been filled and picked up. This is not …
I have been a patient of Dr. Cantu’s for over 25 years. I love that she asks on a personal level how I am and asks for my family as well. My husband and mom have been patients of hers as well for a while along with numerous family members. Everyone has said the same thing as well.
Dr. Pozzi. has been our family Doctor for at least 25 years and is an excellent Physician. He’s a very kind and caring person. I have been going to Sugar Lakes Family Practice through all of the growing pains and moves. Excellent place to take your family for there medical needs.
My whole experience was great. From the time of check in, to the time of seeing the nurse, and to the time of me seeing Dr. Mata, my whole experience was great. The process was streamlined and efficient. Please keep up with this and continue to provide this service as I’d like to be a patient there for many years.
Sugar Lakes Family Practice (Dr Vanderzyl) has been our family’s primary doctor for over 17 years. We have always received exceptional care. Their staff is efficient and caring. We highly recommend Sugar Lakes Family Practice!
I love Sugar Lakes Family Practice from the very helpful front desk people to most of the doctors. Everyone has different needs and there is a wide variety of doctors….just change to another doctor in the practice….New doctor Dr …
The nursing staff are courteous and knowledgeable and the support staff are efficient and hot me in and out quickly despite the covid restrictions. Dr Mata is knowledgable and comprehensive and put me at ease. This is a great medical office.
I have been with Dr. Trippett for over 10 years. I have 4 family members who are patients of his as well.. Dr. Trippett and his staff are very professional and friendly. I highly recommend Dr. Trippett anyone who is looking to for a PCP. He takes his time with you and listens to your concerns. You rock Dr Trippett!!
I highly recommend Sugar Lakes Family Practice. Dr. Vanderzyl and his entire staff (especially Makayla and Cindy) are amazing! Everyone goes above and beyond to help the patients, and in addition, Dr. Vanderzyl is brilliant in his field. He is a great Physician!
I had a Televisit with Dr. Garapthy and it was my first time. It was very easy to download the app. And after that you sign in at your appointment time. It was just like being there in person. But the nice thing was I didn’t have to drive …
I have been a patient of Dr Cantu’s for many years and every time I see her she always has a smile and lifts my spirits up if I am down. Customer service has always been professional and helpful in any way they can. I really appreciate Sugar Lakes Family Practice.
Friendly service and outstanding Doctor and nurses. Doctor Heikkinen is outstanding and always makes you feel comfortable. She listens very well and explains in easy to understand terms. Love this place.
Have always been very happy with this Doctors office. Dr Annie Garaghty and her staff are wonderful! Responsive with any requests and Dr. Garaghty is informative and educational in your medical care. I am her patient along with my husband and grandmother. Very pleased!!
I have been a patient at Sugar Lakes Family Practice for 22 years. The Doctors, Nursing Staff, Administrative Staff, and all other associates within the practice all have a great chairside/bedside demeanor. Everyone is personable and …
Dr. Cantu has been my family’s doctor for over twenty plus years. That includes my wife, my three kids and my 86 year old father-in-law. Her and her staff have always done an amazing job keeping me and my family healthy and informed. I always refer my friends to Sugar Lakes Family Practice.
Dr. Heikkinen and her assistant Veronica and the staff are very helpful and courteous. You never have to wait beyond your scheduled appointment. Once being seen all of your questions are answered. I always feel confident in the …
Dr. Cantu has been my PCP for several years now and I absolutely adore her and have no complains with her clinic. I have always had a great experience of the treatment by Dr. Cantu and service at Sugar Land Family Practice.
I’ve been seeing Dr. Trippett for many years. In my experience, he has always been attentive and very knowledgeable. Dr. Trippett always am has a great attitude and welcoming smile on his face that immediately makes you feel like you can …
My appointment is scheduled at 8:40am and I arrived at 8:10am. I was checked in right after my arrival. After 10 minutes I was called in and the nurse did check up first. Then another 10 minutes later Dr. Vanderzyl came to do exam. and …
Friendly professional staff. Dr. Geraghty always takes the time to listen as did PA Jasmine Jacobs for my visit today (12/20). It is easy to schedule an appointment for routine checkup or an illness of more urgent nature. I have …
I had a tella conference and it was fantastic. Dr Pozzi had all my information and like an office visit asked all the questions. He was able to prescribe blood work which I will get done in a couple of days. For a routine checkup this is the way to go during these uncertain times. Thanks Sugar Lakes!!
The Sugar Lakes staff is always very friendly and professional. I have been a patient of Dr. Trippett for over twenty years and he has always been very friendly and professional and has always taken excellent care of my illnesses . As long as Dr. Trippett is practicing, he will be my primary care physician.
2022 HAS BEEN A BLESSING TO GO TO SEE OUR DR VERY QUICK TO GET OUR LAB RESULTS STAFF IS VERY POLITE …..I AM GLAD THAT WE ARE PART OF THIS FAMILY….I WANT TO THANK THE MEDICAL STAFF IN ALL CAPACITIES FOR YOUR DEVOTION FOR THE CARE OF MY …
I called early in the morning and I was able to be seen the very same day. This means so much when you are in pain and need to be check. Not only that, but the staff is very professional courteous and respectful. …
Everyone here is consistently friendly, courteous, and professional. The doctors and all the staff always make me feel like I am their top priority. I’m sad that Dr. Jessica Brady will be leaving the practice, but I’m excited for her new opportunities, and I will continue with services here.
Dr Vanderzyl is a very knowledgeable and amazing and very nice doctor. I have been coming to this practice for years now and both the staff and doctor are amazing. He listens to your concerns and makes you feel very much at ease with a very professional, bedside manner.
I have been using Sugar Lakes Family Practice for more than 25 years. I can’t say enough good things about them. The staff are all very courteous and respectful. The wait is usually very short. The doctors, PA’s and Nurses are all top …
I was Covid tested at Sugar Lakes Family practice early on a Monday morning. It was done privately in the drive thru, the nurse was very kind. The follow up tele appointment was easy and simple. All of it done remotely with no increased exposure to me or anyone else. I highly recommend!
I get very anxious when I have a Doctors appointment. Dr Pozzi and the staff at Sugar Lakes Family Practice make me feel like part of the family and always make me feel relaxed… Great medical group!!!!
Have been a patient of Dr Cantu at Sugar Lakes Family Practice over 10 years. Have always had a good experience and Dr Cantu is awesome. She recently mentioned there is always a doctor on-call on weekends. Wish I would have known this before, but glad I know now!
I love this office, it’s clean, everyone is friendly and professional. I never wait more than a few mins to be seen, I don’t have to go to a different location for lab work because it’s on site in the office. I see Jazmine Jacobs and she …
My visit to Sugar Land Family Practice was a very refreshing and heartwarming experience. The receptionist was exceptional, friendly and welcoming. …
Sugar Lakes Family Practice staff is very friendly and nice … The wait today was a little longer than usual but the Nurse apologize for the wait and explained why…Dr. Cantu is an awesome Dr. she makes you feel welcomed and part of her …
Have been seeing Dr. Vanderzyl for about 29 years now. Love him and his staff 100%. Currently driving back to see them from San Antonio. I would not trade these folks for any other Doctor. …
My name is Sam Duong Nguyen, I’ve been coming to Sugar Lake Family Practice to see
Doctor Vanderzyl since I moved here 2014. …
Dr. Garaghty as well as any of the other doctors I have seen on occasion there are very knowledgeable and really listen to the patient. Their answers are relevant to what you are asking about rather than a generic answer people give when …
This was my first visit, and so far I’m so pleased.
My experience was great from the front office all the way to the lab experience. Jasmine was wonderful, she really took the time to hear me and to explain to me, she seems genuinely to care. Over all wonderful experience.
My physician at Sugar Lakes Family Practice is Dr. A. Heikkinen. She is always professional yet still infuses each visit with a warm, kind and friendly demeanor. The staff at Sugar Lakes are very efficient and they always greet me with a smile. They are friendly and attentive and make each visit pleasant.
Always a pleasant experience when I go in for appointments. I love Dr. Cantu’s energy, and even though my visits are spread out she makes me feel as if we saw each other the day before.
The checkin was quick / efficient. The wait time was very short. Dr and nurses were polite, professional, and accommodating. They took time to address my concerns and answer my questions. …
I was very happy that temperatures are taken and patients are screened before we are admitted into the waiting room. Also, my wait was very short so I did not have to sit in the waiting room more than a few minutes. I was seen by the …
Dr. Nora Cantu has always been personable and seems to very concerned with me. She is an awesome doctor that I have been going to for over 20 years. I highly recommend her.
Have been going to Dr Pozzi for several years and appreciate their friendly and efficient staff. Dr Pozzi is friendly, listens and addresses my questions, and is thorough. My physical today was a little longer than usual because his usual nurse wasn’t in today. Got it all done though.
I am a patient of Dr. Pozzy for over 20 years. My husband and my daughter also go to him. We all are very happy under his care. He is a wonderful doctor. He is thorough in all aspects of diagnosis. His whole staff is wonderful!!
Dr. Nora Cantu was extremely thorough in the New patient examination. She was very knowledgable in all areas and easy to talk to. The office staff was very efficient and professional. I found my doctor to grow old with!
I never really post much. The last few times I have gone to the doctor for check up and for other visit, they got me in and out with what I need to get done with very manageable time instead of waiting. The front office people are nice and …
I had a great experience at Sugar Lakes Family Practice on December 2, 2020. I felt safe the entire time. There was a woman at the front entrance who screened each person for COVID-19. Dr. Mark Trippet is very thorough and efficient. …
My name is Angela Elliott and I have been a patient of Dr. Nora Cantu for over 20 years. Not only is she a very knowledgable doctor, but she cares about her patients and their families. Her staff is very professional and the offices is …
Ì went to the Dr. Mata today with my husband and I told them that I had to return Monday because I had my appointment with Dr.. Pozzi and they were so nice to squeeze me in and take me at the same time so I wouldn’t have to return on …
I was greeted by friendly, smiling receptionists. My appointment was then confirmed. I was asked to take a seat in the spacious lobby. In about five minutes I was called. A nurse checked my weight, and temperature. We went to a examination …
We have been going to see Dr. Cantu for years! She is so personable and doesn’t talk to you as a patient but as a friend and she really listens to your considers. We love seeing Dr. Cantu such a sweet, funny and very friendly doctor.
This practice has been outstanding for my daughter and I. Dr. Garaghty is very thorough, knowledgeable, and caring. The staff is very courteous and professional.
Negative star actually as customer service is nil. Doctors may be good I suppose. I was referred by a friend as my doctor closed practice. I made the appointment in July for September. A day before that long awaited appointment, no calls to …
Mark Trippett Is my family practitioner with whom I have been with for at least 15 years. I have always been satisfied with his work and he is always able to answer any of my questions consign my health. When he cannot help me he refers me …
I have been using Dr. Vanderzyl at Sugar Lakes Family Practice for approximately 14 years. I am one of the men folks that hate to make doctor visits but through needs, my choice is Sugar Lakes Family Practice. Dr. Vanderzyl is a great …
I have been a patient of Dr. John Vanderzyl going on 15yrs. He, his medical staff and his office staff are all first rate in my opinion. His bloodwork staff are all very professional and friendly. Also, i jest recently met Melissa Morgan …
Excellent customer service, very cordial staff and Dr. Vanderzyl took the necessary time to address my questions. He was caring and had a fun spirit. He is my husbands Dr. too and we are both happy to be under his care.
Dr. Vanderzyl and his staff are great! They take you back at your appointment time and you rarely have to wait very long for the doctor come in. When Dr. Vanderzyl is not available it is easy to get into his P.A. or another doctor in the practice. I highly recommend Sugar Lakes Family Practice.
The providers are great I enjoyed my visit with Dr. Garaghty however the staff is not the best. I was asked to provide my new insurance information which I did prior to my visit. I received one bill in the mail from my annual physical …
This is one of the most caring medical 🏥 office I ever dealt with. From the first person you speak to, to Naomi the Nurse and Doctor Pozzi . All genuinely care about you and it shows. Highly recommend …
I’ve been going to Sugar Lakes Family Practice for my annual check-up. The facilities are very clean and the support staff if very efficient and pleasant. The check in process is prompt. The wait times are low. My doctor is prompt and attentive. Everything I need for my care.
Efficient and friendly office staff. Dr. Pozzi and his nurse Naomi are always warm and caring. They respond promptly to messages and refill requests on the Patient Portal. Lab work done onsite. Highly recommend Sugar Lakes Family Practice!
The staff at Sugar Lakes Family Practice is very efficient. I was expecting a long wait before and after check-in, but that was not the case. I was in and out despite the large crowd. Dr. Vanderzyl was personable and made me feel …
Dr. Pozzi is amazing. Thorough but to the point. The staff is always so kind and helpful. I’m happy to have the option of televisits now too. I really wasn’t feeling well enough to go to the office so it was perfect.
Was in need of a new PCP, and Dr. Garaghty was highly recommended. I can see why! She takes the time to listen and understands your issues, very personable. Her staff were all very polite, and made me feel welcomed as a new patient. My appt was on time as well.
I’ve been a patient of Dr. Cantu for almost 20 years now, and in that time, she and her entire staff (past and present) have always gone above and beyond to ensure my healthcare concerns and needs are addressed and well taken care of. Wait time seems to always be an issue, but it’s understandable since the practice is in high demand.
I have been with Sugar Lakes Family Practice for several years and have stayed with them because of the excellent service and treatment they provide. The staff is always friendly and attentive to your needs. The doctors take the time to listen to your concerns and advice you on the best way to get answers for your medical concerns.
I walked in and was greeted by a very nice lady who took my temperature. She then directed me to check in. The gal who checked me in was also gracious and kind. I saw Dr. Cantu, and she took time to listen to my concerns and educate me about those concerns. I loved my visit today!
I had a very pleasant visit with FNP Melissa at Sugar Lakes Family Practice today. I was weary about seeing a new PCP, as I’ve had the same PCP for 28 years prior to now. The front desk staff was polite and professional, and FNP Melissa …
The medical staff at Sugar Lakes provide outstanding services! They are caring, helpful, patient, and provide excellent customer service. I would (and have) recommend Sugar Lakes Family Practice to everyone who’s looking for primary care services.
My husband and I have been going to Sugarlakes Family Practice since almost 20 years. Dr. Pozzi and Dr. Mata have been great. They have always attended to us promptly and have listened to our concerns and have addressed them. The staff is professional and courteous.
Dr Cantu is so kind and very helpful! She is thorough . I will definitely be going to her for my physical. The front desk staff were all very friendly and helped me schedule everything. They even answered my questions about the televisit . The nurse was also very kind and patient . She got all my information very easily!
Dr. Cantu is the best Primary Care Dr. hands down. I’ve been her patient over 20 years, and can’t imagine changing PCP Drs. She listens intensely and doesn’t rush you even though she has tons of patients. …
I’m new to this doctors office, been there about 3 times and I can say each time has been a great experience. I’ve always been able to get an appointment when needed without a long wait time. The office is very clean and everyone is pretty …
Overall great staff, friendly and respectful. Dr Vanderzyl is a great doctor. He listens and treats you with professionalism and care. He provided personalization of care that is catered to my needs as a patient. Their staffs are accommodating and courteous. I will recommend his practice for a whole family.
I have been going to see Dr Trippett as my Primary care Dr for many years. Sometimes there is a brief wait past the appointment time. My only issue at this time is the fact that the last few times I have been seen, the medication I am …
I walked into the Office of Sugar Lakes Family Practice and was warmly and cheerfully welcomed by the lady at the front door who quickly screened me for COVID-19. Thereafter, I was given a paper to meet with another lady who verified my …
The lady at the front desk was kinda rude. I arrived there around 1pm & that was when their lunch break ended. She opened the doors for us (a few people & I) & said “you can come inside”. We didn’t hear what she said, so she said “you can …
My husband has been a patient of this practice for 8+ years. He tested positive for Covid last week (even though vaccinated) and developed some scary symptoms. I called the office several times last week. I left 2 voicemails about different …
My name is Mrs Martinez I am Dr Nora Cantu patient. I been her patient for a long time. I want to thank Dr Cantu ,her nurses and staff for being patient and took care of me for 6 weeks. They were always calling me to make sure I was getting …
I have hats off to the service and professionalism of all the staff. Nurse Samantha was efficient. I just wish Dr. Trippett could have spent more quality time with me to discuss other relevant health issues that I thought I should share. I …
Dr. Pozzi is a great PCP, I have been with him since 1996. Took my daughter to him and to this day she still see him also. He is really passionate on keeping you healthy. He educates you as well. This year i had to change insurance just to keep him. Wouldn’t trade him for the world. Good Drs are hard to come by these days
By far the best family practice our family has had. I absolutely love the staff at SLFP.
We are always treated with the best individualized care. The front staff is …
Thank you for being understanding that I had the wrong appointment in mind. You were even able to fit me in:) I loved my nurse and the man who took my bloodwork was kind and professional too! Dr. Vanderzyl really listened to me during our …
I was in excruciating pain yesterday and called Dr. Heikkenin’s office. I was told she wasn’t in but Dr. Faulkner could see me same day. The office staff was kind and patient with me, dr. Faulkner kind and efficient and cared a lot. The …
Really good experience at Sugar Lakes Family Practice. Everyone from receptionists, to nurses, and doctors were very friendly and professional. Made my appointment a great experience.
Dr. Vanderzyl ‘s office is extremely patient friendly. Dr. Vanderzyl has been our family physician for the last 22 years. Over the years there have been emergencies at the most unoportune times but he has always been there to take care of …
Dr Brady is incredible and every other dr I’ve seen there (when I need to get in last minute and Dr B is not available) has been wonderful. They shuffle a lot of patients through and I have been very pleased with my interactions with them. …
The Sugar Lakes Family Practice was very proactive in contacting me and getting me to come in and get both my Covid vaccine shots before Jan 26th. Very appreciated. Having my family and friends change their PCP to this office. I really like Dr Nora Cantu.
I became a patient here back in 2009 and all was great. But then staff started changing, the wait time became longer and longer, and then it was hard to get an appointment. The front office staff always had attitudes on them, the back …
I called this morning to make teledoc appointments for both my husband and myself due to Covid. We went to a stand alone Er and were tested on Saturday. My husband was positive and I was negative. My husband has a pretty bad case of it and …
I really love the way the staff treats their patients with care and professionalism. The staff are knowledgeable and treat the patient with respect and care. Also, Dr. Mata is the best doctor I have ever had…. I totally recommend Sugar Lakes Family Practice to anyone who wants nothing but the best in healthcare.
Love this practice!!! I have seen 2 doctors and the physician assistant. Coming in as a new patient the providers are booked up for physicals but since I was sick I was able to get in the same day. I have been coming her for the past year …
I saw the nurse practitioner, Jazmine. She was very thorough, as this was my first visit to this practice. The office is organized, clean. All staff were cordial and efficient. I did have to wait 15-20 minutes, but that’s probably to be …
I moved to the city but I still travel back to Sugarland to visit my doctor at the Sugar Lakes Family Practice. My doctor takes her time to have an actual conversation with me, so I don’t feel rushed. She listens, provides detailed …
From the time I entered to the time I left. Every single person was professional, caring and took the time to address my concerns, worries and ease my fear. They scheduled appointments with other agencies to prevent loss of time and …
I’ve been going to Sugar Lakes Family Practice for over 20 years and have been very pleased. I see Melissa Rubio and she is very thorough and listened to all of my concerns. She was very cordial and caring. I would highly recommend her and Sugar Lakes Family Practice.
I’ve been going to Dr. Mata since I was a little girl and recently just went back after several years. I have high anxiety when it comes to Dr visits he always makes me feel comfortable and is very attentive and sweet. He is definitely the Doctor to see.
I’ve been a patient of Dr.Vanderzyl for many years and he has always showed genuine concern for me as a patient. Any issues I may have is always addressed and he’s great about getting your necessary referrals, testing and lab work kept up …
This practice is incredible. Well staffed. Well run. Everything runs exactly how it should. Things are streamlined electronically as well as in person. Keep up the great work. Dr. Trippett and staff are fantastic. I will be recommending …
I have been a patient of Dr. Pozzi for about 20 years. I can honestly say I have not had a bad experience at they’re office. Dr. Pozzi is a doctor that can be trusted to do right by you and your family. The office staff is always so helpful …
I have been a patient for several years now and Dr. Garaghty has been the best. Starting with a recommendation for my degeberating disc to blood pressure control. This office and its staff are A+ and make sure you have all your questions answered before you leave!
Wonderful group of clinicians and support team. Always helpful and on time. Addition of telehealth has been easy to use and schedule. I appreciate the explanation every time from the doctor of what is being checked, what she is finding and the options for next steps. Cannot recommend the group enough.
Excellent family practice. Usually very close to being on time and always take time to talk to you. I never feel rushed there and they answer all of my questions. I saw a GREAT PS – I think it was Jasmin – and she was awesome. It’s …
the whole staff was polite and friendly
Everyone says your welcome or thank you, a forgotten good manner
Each stage I had to go thru was timely and thorough. And Dr Cantu is such a positive encouraging doctor. All is good at this doctors office
Friendly staff. Not a long wait even though behind some- I have had longer waits elsewhere. Dr. Pozzi had a great nurse and he completed a good and through exam. Allowed me time to talked and ask questions.
The staff is friendly and very helpful
They went out their way to help us feel comfortable. my wife and I had to locate …
Sugar Lakes Family Practice is patient friendly. Appointments are easy to get, and wait time is limited plus the follow up is amazing. My recent visit to an ER, resulted in admission to the hospital. Sugar Lakes Family Practice was …
I have been a patient of Sugar Lakes Family Practice for some period of time now and have been pleased with the service of the staff. The doctors take the time out to listen and are very thorough and knowledgeable in the care of their patients. I highly recommend Sugar Lakes Family Practice for your health care provider.
Always get excellent service at Sugar Lakes Family Practice. One great thing about all my appointments is that they are on time. Even with my annual Wellness checkup I am in and out within an hour. My previous doctor would take well over two hours for exact same services. I would highly recommend Dr. Trippett
I recently changed physicians due to an insurance change. I am extremely impressed by Dr. Vanderzyl and his team. I called recently feeling quite ill and immediately had a telehealth visit with Jasmine who was wonderful. When I went outside …
My husband and have been going to Sugar Lakes Family Practice for years! We love our doctor,
J. Mark, Trippett, MD. He, the nurses, the staff, and lab staff are welcoming and very attentive! The visit is always on time and I never feel rushed!
Sugar Lakes has the best docs around. Every visit is wonderful. The docs take time and listen. They truly care about their patients and it shows. The staff at the office are very sweet and professional from check in to check out and …
Both my wife and I have been patients of Dr. Pozzi for several years. He has been thorough, friendly, and available. He has never failed to refer us to specialists as required. My wife has been through emergencies and even heart procedures …
Each person from the receptionist to the nurse and Dr Triplett have always been extremely friendly and tentative to my needs at each appointment including our tele-visits. I highly recommend Sugarlakes Family Practice if you are looking for a great physician and staff!
I have been a patient for a very long time to Dr. Cantu and also with Melissa Rubio, NP. They are amazing people and the staff are all very helpful. I am grateful that I have exceptional people managing my care as well as the rest of my …
Sugar Lakes Family Practice is a very organized and well run office. I was in an out of their office in less than 30 minutes. Had a great visit with Dr. Vanderzyl. Discussed all of my needs and concerns. This was my first visit. Looking forward to a long relationship with Dr. Vanderzyl and his staff.
Sugar Lakes Family Practice has the most professional and caring team always.
Dr Nora Cantú has been our Primary Dr. for so many years.
Dr Cantú and all her staff always ready to help and assist with all my medical needs!!!
My family has been seeing Dr.Ann Heikkinen for about 7 years now. She is thorough, knowledgeable and direct. She is so nice, has a great bedside manner and you don’t feel rushed. Never a long wait to see her. I highly recommend her as your primary physician. The only difficulty: it took me a year to stop calling her Dr. Heineken!
Sugar Lakes Family Practice is a wonderful clinic, especially Melissa Rubio, FNP. She took the time to listen to all my concerns and answered every question thoroughly. She even referred me to a wonderful neurologist, something that my …
Great service. Dr. Mata spent plenty of time examining me, listening to me and addressing all of my concerns. The nurses and receptionists were very kind as well. Glad to have this primary care clinic so close to home.
This a great and very clean office. The staff is so nice and helpful. Dr. Pozzi listened to my concerns and gave me advice that pertains to me and my health. He was not in a rush and actually spent time with me during my visit. I highly recommend this office and doctor!
Dr. Ann Heikkinen has been my PCP for a number of years now and I have been very pleased with her services. This morning I had my annual physical exam with Melissa Morgan, Dr. Heikkinen’s assistant. I was treated very well and was given …
I hadn’t been to the doctor this year. Part of that was because my doctor left Sugar Lakes Family Practice and I don’t do well with change. However, I saw Dr. A. Garaghty yesterday and was pleasantly surprised at how genuine and caring she …
Sugar Lakes Family Practice is the BEST Healthcare provider services to date! Everyone is professional and pleasant. The office is clean, has nice finishing and decor and plays great music too! I have THE BEST MD, hey Dr Mata!!!
I’ve been a patient of Dr. Cantu’s for over 15 years. Always have had an A+ experience. Everyone in this office is courteous, kind, and professional. Wait times are reasonable. Have referred many friends and family, and they’ve also had great experiences.
The ONLY reason I am giving a four star rating and not a five is because of how long it took me to get my appointment booked. I was on hold for almost 15 minutes. …
Every visit to Sugar Lakes Family Practice has been excellent with each member of their staff being warm and receptive. I’ve been seeing Jennifer for several years and have total confidence in her judgment and recommend her to anyone …
Check in was quick, friendly, COVID-19 safe and efficient. I was actually called in before my appointment time. The nurse was friendly and knowledgeable and again efficient. Dr. Triplet quickly followed the nurse and I was in and out of my physical very quickly. I highly recommend Sugar Lakes Family Practice!!
SLFP is a wonderful doctor’s office and everyone is extremely nice and professional!
I am so happy to be a patient here! Both Dr. Vanderzyl and Dr. Jasmine Jacobs …
Dr. Cantu is the best. I was just thinking today that I do not know what I will do when it comes the time for her to retire. Dr. Cantu’s staff is also wonderful. Thank you to all of you. …
Dr. Cantu is OUTSTANDING!!! She has been my doctor for over 20 years. She is the most professional, knowledgeable, sincere, kind doctors I know! I never have a problem with scheduling appointments, getting test results, etc. …
I see Dr. Annie Garaghty and have for 3 or 4 years. I am almost 75 with many medical complications and she makes certain she also stays on top of all my information with included MD Anderson, Methodist, Memorial Hermann, and all my surgical …
Dr Pozzi has been my primary care Dr since he first started his practice. I have never had a less that great appointment with him. He takes time to listen and diagnose and treat. The staff at SLFP are terrific as well.
Dr. Nora Cantu is an excellent clinician. She is extremely personable. She is thorough, listens to you and is very Kind. Today I saw Melissa the NP. also very kind and personable. Erica though new to me made me feel welcome. The front desk staff are always smiling and welcoming, and go out of their way to assist you.
I love this facility . Doctor Cantu is the best . Her staff, lab technicians are awesome! Would absolutely recommend this office. We actually saw Dr. Melissa Rubio who is also the best. She is very attentive, not in a rush to get out of your room. My son loved her.
They staff called prior to meeting with the Dr. C. to have me check vitals. It was obvious that my records were reviewed and she was aware of my case. Dr. Cantu took her time made sure I understood and listened to my questions. The …
I’ve been seen by Dr Vanderzyl many times over the last 10 years and have always felt that he has a genuine interest in my health but lately as he’s been booked up I’ve been seen by NP Rubio numerous times and am happy to say I feel the …
Sugar Lakes Family Practice provides quality health care. My old physician left the practice and for the first time, I saw Dr. Heikkinen. She and her assistant provided me with a very warm and professional well woman visit. All employees …
As a Pharmaceutical sales rep, I called on this practice for over 10 years. They have always been professional, friendly, caring, etc.
As a result, I have made them my personal Doctor’s. Each visit never …
I have been a patient of Dr. Vanderzyl for over two years now and I have never had an issue getting into the office for treatment. If he has a full schedule, someone else at the office will always see me and take care of my illness. I …
My visit today was a wonderful experience. Dr Mata and his staff made me feel comfortable on the phone taking the appointment and in the office. He diagnosed my issue and didn’t rush off to the next patient. Thank you all for you professionalism. Until next time. Be Well; Be Safe!!
My experience was TOP NOTCH from the time I was greeted at the front desk by Melissa, she was so kind, until the time I left the office. Dr. Garagthy explained everything to me in a way that I understood. She made me feel like she truly …
Don’t expect to sit in the waiting room and play on you phone at this medical office. I started using Dr Vanderzyl about two years back following my previous doctors retirement. It is just amazing to barely be seated went you are called …
The staff is friendly and professional. My physician listened to my concerns and outlined a clear plan of treatment. I’ve visited this facility multiple times in the past and have seen different doctors, and all have been very professional and patient orientated. Have never had a bad experience. High recommend if you need a doctor.
I have been a patient of Dr. Cantu since the late 1990’s. She is knowledgeable, has a warm bedside manner, and takes a personal interest in her patients. …
I have been a patient at Sugar Lakes family practice for over 10 years. I appreciate Dr. Pozzi’s willingness to listen and caring bedside manner. He is always going the extra mile to get results on any of my medical concerns. He cares about …
I have been a patient at Sugar Lakes Family Practice for 18 years. I have complete confidence in Dr. Vanderzyl and his associates and staff to care for me and my family. They listen carefully to their patients and are devoted to helping.
The sweet nurse that came out and tested me was kind, informative and efficient. I felt like she truly cared about how I was doing. The visit I had with doctor on phone was good as well. I was informed of everything I needed to do and what to expect. We have been with this practice for 18 years or so. Always do a great job!
I was a patient during my childhood. Then when I started working I had to switch doctors because of my insurance. Now with Medicare I am back with a practice that I trust! Melissa Morgan was wonderful today! I’m so glad to be back with such a knowledgeable group!
I have found Sugar Lakes Family Practice to be very professional with an exceptionally helpful staff. Our doctor, Dr. Cantu, has always taken the time needed to listen and follow through with our families medical needs. The nurses are …
We are very satisfied with our treatment from Sugar Lakes Family Practice. The staff is courteous and well trained. The doctors are knowledgeable and proactive. They are always able to get us in quickly with one of the handful of doctors for urgent issues. Highly recommend Dr. Vanderzyl and Sugar Lakes Family Practice.
Dr Annie Gararhty is the most caring , thorough and knowledgeable physician we have ever had- sharp and listens to what we tell her. My husband and I have been seeing her for several years now. …
The staff and doctors at Sugar Lakes facility take pride in their care for all the patients. My questions are answered and all follow-up treatments are thoroughly explained. Dr. Nora Cantu has been my doctor for over 10 years. Her bedside …
I love Sugar Lakes Family Practice, my Dr. Heikennen her MA and the entire staff are always professional. I have been a patient for maybe 15-20 yrs and I am so pleased on each and every visit. I have recommended my family and friends due to …
The sign in staff were very helpful and vet professional. They answered all my questions.
I saw the PA Ms.Morgan. She was outstanding! Gave a thorough exam, asked lots of …
My experience at Sugar Lakes Family Practice has always been an pleasant visit. The staff is kind and ready to help and my doctor oh boy she just go over and beyond to do what’s best for you. Very in depth on your health. (Dr. Ann Heikkinen ) glad to have her as my doctor !
Expect to spend half your day there waiting. I was leary after spending 2 hours waiting last year between the waiting room, being roomed in back and bloodwork. …
My appointment at Sugar Lakes Family Practice today with Dr. Vanderzyl. He is always so kind, courteous and smart. He listens attentively to what symptoms or complaints I have. If he can’t fix it, he’ll refer you to a specialist. I had am …
The visit as very organized and everyone seemed very caring. My nurse, Melissa Rubio, was thorough and listened to all of my concerns. The wait time was minimal and overall great experience!
My wife and I had a very good experience at Sugar Lakes today. We went to get the second COVID vaccination. We had appointments and were seen on time. The nurse was very nice and professional. Altogether a pleasant interaction with expected results.
Beautiful office and beautiful people. Being a new patient, there is some anxiety about the visit but the environment is warm and inviting. The care was excellent. The wait time after check in could improve, especially for patients who have fasted for lab work.
I am a new patient to the practice. I appreciated the ability to complete the new patient forms online before my visit. Check in was efficient and I had minimal wait times in both the waiting room and exam room. Dr. Mata was great- very …
I’ve been going to Dr. Garaghty for years now and she is absolutely amazing! Always very professional but still makes you feel cared about. She is very knowledgeable about what she’s telling you and clearly breaks down why you may be …
For my first appointment, I was greeted by a very friendly check in person. Within minutes, arrangements were being finalized to meet the specialist I had scheduled for this trip, at lease 10 minutes ahead of time. …
I’ve been seeing Dr Cantu for many years and have continued to have her treat me for a number of reasons. She is just an overall great person, her staff is attentive and professional. The other Doctors in the office at Sugar …
I am so impressed with the staff at the Sugar lakes Family Practice office. Check-In was great and fast and the nurse was awesome and very professional. I then met with Dr.Annie Garaghty and was so blown away at how well she connected …
Sugar Lakes Family Practice has been a long time staple in our family and we can rely very much on their considerate care and hospitality every time we go. Whether it’s an emergency or a routine physical , we can always count on them to …
Originally I was okay with the service I received from this location. However, after I received lab bills and collection notices for routine blood work I am very unhappy. The notices did not even come at a timely manner. I didn’t get them …
I can’t say better things about Melissa Rubio, Nurse Practitioner. My husband and I followed her to Sugar Lakes Family Practice from the last practice she was at in Richmond. She is so understanding, caring and her bedside manner is …
I have been a patient of this facility for over twenty years. Dr Mata is the best family doctor in Houston. He takes the time to listen to his patient, give excellent advise and makes sure you are satisfied and comfortable before he …
First time to this office and I cannot say enough good things! The staff was very nice and Dr. Garaghty was awesome! She took her time, explained things, was thorough and super sweet. I highly recommend!! Left the office feeling great knowing I have found an exceptional doctor with great supporting staff!
Dr Vanderzyl has been my primary care doctor for two decades and the Sugar Lakes Family practice is exceptional. I have seen other doctors within the practice as well when my primary care was too busy to accommodate me on short notice. …
As soon as I walk in the receiving area, I was greeted , had my temperature checked and a brief questionnaire. The receptionist took my information, had me sit and wait for my appointment. Very short wait. Dr.Vanderzyl and his nurse Cindy …
I’ve been going to Sugar Lakes Family Practice for going on 15 years now, & Dr. Pozzi and his staff have always taken such good care of me. He is very personable and knowledge with every diagnosis he gives. The office is always clean and …
It was my first time going to this family practice & they made a good impression on me. The wait time was not too bad and the staff in the office were extremely nice. My doctor, Melissa Rubio, was really nice & informative and listened to …
Dr Pozzi is probably the best provider I have ever had. Never do I feel rushed through his appointments, and he always takes whatever time is necessary to make sure I’m comfortable and understanding of his recommended treatment plan. His …
My experience at Sugar Lakes Family Practice was smooth, cordial, and pleasant. My wait time after checking in was minimal, less than 5 minutes. My Dr. was cordial and professional. He explained things very clearly so that I could …
I am a new patient and very satisfied with today’s experience. Check in was easy since the forms are available online and I was able to submit them electronically. The waiting area is spacious, clean, and welcoming. The front desk staff was …
This morning I was a future new patient at Sugar Lakes Family Practice. My appointment was not scheduled until next Tuesday. Unfortunately I was possibly exposed to Covid this week. I called to let them know and to say I was going to be …
I was very happy that my wait time was not very long. I was a new patient that made a same day appointment, when does that happen? I moved to Texas from Los Angeles and I’m trying to learn the ropes here. …
I have a long and fairly complex medical history and need a knowledgeable PCP who listens, communicates well, and has a good bedside manner. I went to Dr. Nora Cantu on the advice of a doctor friend of mine, and she totally fits the bill. …
I have been a patient here at Sugar Lakes for awhile now . I must say my 1st doctor was Dr. Brady .She was a great doctor but , she left the practice. (Well wishes. ) Then I thought about leaving the clinic. Then said well surely …
Great experience with my PCP, Dr. Nora Cantu today. Dr. Cantu has been my doctor for over 20 years and is always personable and responsive to my health needs. She remembers who I am and always references my history. As I get older, there is …
I went to to Sugar Lakes Family Practice this morning and was seen a few minutes before my scheduled appointment time. The nurse ( forgot her name)who took my vitals was very friendly and professional. I was seen by PA Melissa Rubio who was …
I was told about this PCP office by my mom.
Once my appointment was scheduled and upon check in everything was BREEZEEEE. …
I was very very pleased today. I was seen extra early, compared to the normal 15, 20 minute wait. Everyone spoke, smiled and made me feel comfortable. Dr. Mata was very informative and gave me more information concerning my visit. Nurse …
Sugar Lakes Family Practice is the best. Dr. Cantu and her team (from the front desk, to her nurse to the lab techs) are all so friendly and so efficient. They got me in and out in less than an hour and I really appreciate their …
I must say this has been the WORST experiences I’ve had with a family practice clinic in my entire life!!! My insurance provider suggested this clinic last Nov. I went for the first appointment it was fine. A follow-up the day of the …
My appointment was on time. The receptionist and doctor’s assistant were very pleasant and efficient. The doctor took all the time I needed to handle all concerns. The referral process for future visits and the lab were very easy and …
Great staff and not a long wait time. Melissa, the Nurse Practitioner was very nice, knowledgeable, and professional. I must admit, I was very nervous. (I’m always nervous whenever I see a provider.) Melissa was very calming and understandable. She was able to put my nerves at ease. Highly recommend this office.
Great service, the PA was caring and took time to explain everything. Staff was friendly and felt comfortable asking questions. Will switch the rest of our family here.
The staff are very friendly and professional. The staff are always willing to help the patient with whatever their needs. Good job!!
I’ve been going to Sugar Lakes Family Practice for a little more than a year now and am very well pleased with the phenomenal care I’ve been receiving from the front desk staff and especially Melissa Rubio, FNP and her Nurse Erica! Melissa …
I always enjoy the way Noami is friendly and very helpful. Dr.Pozzi listens to your health concerns and is very Caring.
Wasn’t feeling well got recommended to this office and hopes to get seen today as being a new patient,Spoke with Veronica to get seen today but offered me late September knowing I’m not feeling well. Asked to speak to the manager and she …
Been a patient here for several years. They have treated my adult children also. Regular check ups and urgent needs. I got COVID last year and they made sure I got help to alleviate and accelerate the symptoms. I have always felt heard by …
My wife & I have been Patients of Dr. Vanderzyl’s since the mid 90’s,
The best recommendation is that they keep their patients at Sugar Lakes Family Practice. I’ve referred several friends to them over the years and they are all still patients too!
I have had Dr. Mark Trippett for years as my Primary Care Physician and have always admired his patient interactions. He and the Sugar Lakes Family Practice Office and employees are the main reason I keep going here even after moving further away.
My first visit to Dr. Pozzi and office. Everyone was very welcoming and friendly.
Nurse made you feel like a long time friend and Dr.Pozzi was so easy to communicate with and very thorough.
My husband saw the Physician assistant Juan Villalba. He was very kind, compassionate and very thorough. I recommend him for anyone not able to see their PCP.
Dr Pozzi is kind, compassionate and caring! He’s easy to talk to and has a great bedside manner. I just recently changed PCPs and I am so glad I did! His care is wonderful!
1-in preparation for my surgery, nurse Linda failed 3 times in putting the needle (the syringe) in my forearm and left three bruises marks, nurse Linda never apologize and never admit it her mistake, anesthesiologist walked in and kicked …
been coming to this family practice for the past 10 years. Its clean great and up to date clinic. my appointment s are always easy, fast and well taking care. There my best!!! God Bless Them!!!!
I would recommend Sugar Lakes Family Practice to anyone! The staff is friendly, kind, and very professional. Dr. Mata is caring, he is thorough and takes his time with his patients. Dr. Mata listens to his patients concerns and questions.
I have been a patient for Dr.Anne Heikkenen for several years and she has always been the kindest doctor. She really takes the time to listen to all of my concerns and has never failed to treat me well. I would highly recommend her to anyone who is looking for a great PCP