Wow, a $35 fee for an “unsuccessful payment” on a $25 bill. This despite the fact that there were sufficient funds in the account. Too bad I don’t have any other option for utilities where I live 🙁
This is the worst gas company I have ever seen. they play games with you because they know they are the only company you can use in Missouri City. They would have to shut there doors if center point ever was allowed in. They wouldn’t have not one customer.
Very impressed with the customer service and response team after having a small leak by our meter. Nick (?) responded within about 20mins and kept me very informed on what he was doing and searching for, etc. Not only did he do a thorough …
I just moved and have had SiEnergy claim that the initial meter read was at 0 when it couldn’t have been as I witnessed gas usage for at least a half month by the builder prior to closing. They refuse to acknowledge the possibility that …
I would give this company 0 stars if I was able to. I’ve lived in my home a whole year and was never informed I needed gas services!!! The only way I found out was when a note was left on my door that my son happened to inquire about – he …
I talked with one of their customer care staff, and it was a pleasant one. She explained the sign up and plain made it easier. Even talked a little of her company’s history.
Unbelievably bad customer service. Refused to provide a contract. I will be seeing them in small claims court.
Wow, a $35 fee for an “unsuccessful payment” on a $25 bill. This despite the fact that there were sufficient funds in the account. Too bad I don’t have any other option for utilities where I live 🙁
This is the worst gas company I have ever seen. they play games with you because they know they are the only company you can use in Missouri City. They would have to shut there doors if center point ever was allowed in. They wouldn’t have not one customer.
Appalling customer service.
Failed to respond twice to my emails requesting assistance. Conveniently have no …
Very impressed with the customer service and response team after having a small leak by our meter. Nick (?) responded within about 20mins and kept me very informed on what he was doing and searching for, etc. Not only did he do a thorough …
I just moved and have had SiEnergy claim that the initial meter read was at 0 when it couldn’t have been as I witnessed gas usage for at least a half month by the builder prior to closing. They refuse to acknowledge the possibility that …
I would give this company 0 stars if I was able to. I’ve lived in my home a whole year and was never informed I needed gas services!!! The only way I found out was when a note was left on my door that my son happened to inquire about – he …
I talked with one of their customer care staff, and it was a pleasant one. She explained the sign up and plain made it easier. Even talked a little of her company’s history.