The mission of Chessie Federal Credit Union is to provide personal financial services to our membership in an efficient, friendly & convenient manner. See more
Always thorough and friendly service. I have been a member for over 40 years and they have always been there for me when I needed them. The only bank services I use because they can be trusted.
This branch is easy to access and such a quick drive thru. Smiling faces greet me when I walk in and wait time is very minimal that I’ve discovered. I will deliver across town to get to this one!
The member service ladies are amazing. They go above and beyond for their members. The employees are always smiling and give excellent customer service, I would highly recommend doing your Banking with Chessie FCU
The drive thru teller should acknowledge they received what you sent in. After 5 minutes with nothing I pushed the button and someone said it would be a few more minutes. It took 15 minutes to deposit cash into my account. There was no one else in the drive thru
I love Cheesie Federal Credit Union. When you are.a customer there they know your name Always so friendly even when you can tell they’re having a not so good day. All of them are informative If they don’t know the answer they will find you the answer by getting the help you need.
Love the new full service branch on Bedford RD
Great place to bank. Staff is great. Big bank with small town bank treatment.
Impossible to get customer support to manage incorrect profile information. On line support is useless.
fast and friendly service. Very helpful on the phone also
Always thorough and friendly service. I have been a member for over 40 years and they have always been there for me when I needed them. The only bank services I use because they can be trusted.
Patty Kunis assisted my wife and I with refinancing our home, it was the best experience I could ask for. I highly recommend both Patty and Chessie.
I’ve been a Member of Chessie since 1978 they’ve always helped us with our Financial needs & providing excellent member services. Thank you Chessie!!
Chessie has friendly experienced and helpful staff – for all my WV family and friends, I highly recommend the Keyser & Grafton branches!
This branch is easy to access and such a quick drive thru. Smiling faces greet me when I walk in and wait time is very minimal that I’ve discovered. I will deliver across town to get to this one!
The member service ladies are amazing. They go above and beyond for their members. The employees are always smiling and give excellent customer service, I would highly recommend doing your Banking with Chessie FCU
The drive thru teller should acknowledge they received what you sent in. After 5 minutes with nothing I pushed the button and someone said it would be a few more minutes. It took 15 minutes to deposit cash into my account. There was no one else in the drive thru
I had a payee account here for my mom. Everything is a big deal, as difficult as it can be. Just glad to not have to deal with them anymore.
I love Cheesie Federal Credit Union. When you are.a customer there they know your name Always so friendly even when you can tell they’re having a not so good day. All of them are informative If they don’t know the answer they will find you the answer by getting the help you need.