Engineers – Waste Water Treatment See more
Read MoreFriday | 8:30AM to 4:30PM |
Saturday | Closed |
Sunday | Closed |
Monday | 8:30AM to 4:30PM |
Tuesday | 8:30AM to 4:30PM |
Wednesday | 8:30AM to 4:30PM |
Thursday | 8:30AM to 4:30PM |
5110 Washington Street West, Cross Lanes, WV 25313
This is the only utility, protected by government most abhorrent, that charges 3 1/2% to make an online payment. If you make a payment by cash at their payment office, the thick glass between you and the obstinate employee says it all. These are not good people. Get bent.
If I could give this place no stars I would! This place is nothing but a joke!
Terrible customer service. Employees have no idea what they are doing. If at all possible avoid doing business with this company!
I don’t receive bills I just get disconnect notices, I can’t pay online I have to be there in person to pay only with cash. Get with the times people.
if i could give this place no stars i would. the people who work here are unprofessional, they ALWAYS have an attitude. the rudeness is uncalled for. they cannot answer simple questions and they always wanna put the blame on someone else or …
Bills arrive in the mail one or two days before payment is due (though I often never receive a paper bill/statement), online payment option rarely updates before the bill arrives so I have no way of paying before I get the statement in the …
I don’t understand why the lowest they can charge me per month is 49.00. We have a well so they can’t go off what our water bill would be but if they checked around they would find out two seniors in a household don’t use very much water at all!!!!!!!!!!
Unprofessional doesn’t even begin to describe this place. Went in to pay my bill and the employees were in their pajamas. People on their phones while you’re trying to talk to them. Where is the management? Then when you try to talk they …