Dade County Federal Credit Union is a credit union based in Miami-Dade County, Florida. Providing credit union and banking services to Miami, … See more
(Translated by Google) THEIR CUSTOMER SERVICE IS VERY DESPICABLE, THEY ARE NOT SERIOUS AND DO NOT HELP ANYTHING, VERY FEW PROFESSIONALS, SELECT ANOTHER BANK …
(Translated by Google) Today, Friday, September 20, 2019, we (my wife and I) received a very professional treatment from Mr. Mario Aguilar.
He answered all the questions we had regarding the options that DCFCU offers for …
(Translated by Google) From the Department of Solid Waste M. of Maimi Dade County I want to understand my congratulations to the management of the bank for having workers like Natalie Paredes in their emplomania, a waste of Professionalism …
(Translated by Google) EXCELLENT CUSTOMER SERVICE, car loans are super easy to apply and they guide you throughout the process until the final purchase of the car. Professional and responsible people with their clients. …
Every time I call to talk to someone it’s like calling the motor vehicle registry. Why is it so hard to talk to someone that has my money….aaarrrgh… Horrible customer service
Very poor customer service. There is always a problem when i come here. From long lines, filling out paper work, to rude employees that do not like their job and take it out on you the customer.
Worst banking experience ever, I wouldn’t recommend it to anyone, poor customer service, feels as if you were in a third world country. I guess at the end it is as said: “you get what you pay for”
Absolutely hate this bank …. They have a thing for charging overdrafts when you aren’t overdrafted.. they charged me 6 overdrafts that I have been fighting since feb.2017 … Not solved haven’t gotten my money back no real help even though I have prove of their mistakes…. Avoid this institution at all cost ….
I have received great customer service at the main branch on multiple occasions. Beatriz Pampillo always listens to me, and takes care of any issues right away.
I found this “Institution” deceptive, misleading promises to be unprofessional, unamerican and flat out scam. I’ll take my business to a reputable bank instead of your want to be financial institution. Real banks are up front and clear, something Dade County Federal Credit Union should thrive to be.
They add 25 000$ on my account. They claim that they can’t verify my coverage. They have an old system or their employees are too old to do their job. They are the kind of thieves that rob you legally. Please don’t do business with them.
If you go there and find 2 tellers working you are lucky. Most of the time is either 1 or 2 tellers that also take care of the drive thru. This is the first bank I’ve seen that in 2015 still requires envelopes to make deposits on the ATM. Worst banking experience ever.
Simply the worst in every category with the possible of their auto purchase and financing everything else is a nightmare! Run, almost any OTHER CU is better by far, just read some reviews…DO YOUR SELF A FAVOR!
WORST BANK EVER. I’m a county employee & got this bank to get paid sooner. I left Bank of America for them & it’s the worst mistake ever. I’m going back to BOA. Outdated system, fraud reports have to be in person, they usually never give …
Was a great experience all the way through. Was able to ask questions and didn’t feel rushed, they even picked me up in order to pick up the SUV. Refreshing to see great customer service, my compliments to everyone that helped.
I would like to express my gratitude to Alex and Andre. Thank you very much for your professionalism, courtesy, and outstanding work! Thank you for addressing all my concerns and questions. I appreciate the assistance and support that you …
Daymar Salgado from the Dade Auto Desk is the best! He found and negotiated exactly what I wanted. It was a seamless stress free process. Highly recommend!
None of the financial institutions are perfect, every bank I have done business with has had flaws but DCFCU is pretty good. They are great with security alerts, I have suffered identity fraud in the past, and I feel better with them than …
After 23 years as a loyal customer, they have treated me and my family multiple times. My parents use to be with them and I see why they left for a different bank. Multiple issues. Not worth listing them. Becareful with this bank.
I’ve been a member since 2014 and everytime I’ve used any of their services I have a great experience. I’m I can rely on this bank for my finances and loans. The staff is absolutely nice and helpful, in all the branches I’ve been to, which is very much appreciated.
It was a pleasure doing business with Alexander and Leonardo at Dade County Credit Union. They were very professional and very understanding. Thank you very much.
170.00 dollars were stolen from my debit card. First a fraudulent charge of 163 and seven suspicious fraudulent charges of 1.00 dollar. My card has a chip and it is been always in my possession. I have not shared my pin or card with anyone. …
Went through a voluntary repo with these people and there was no consideration or customer service to speak of. Every employee I dealt with in the short time they were financing a vehicle for me was inconsiderate or didn’t know anything, or …
Perhaps the worst bank I have ever dealt with. It has some of the most archaic protocols and creates a hassle each time a change needs to be made to your account. Lacks current technology standards and took for ever to have Apple Pay …
Well open an account for nothing cause when you apply for the auto loan even with good credit they don’t approve you. I came today to cancel the service was horrible and they didn’t even asked me why I was canceling the account they just gave me my money and not even a have a nice day I got never again worst bank ever
Daymar’s ability to negotiate the car of your dreams at a bargain price is amazing. If you need a vehicle ASAP, this is the guy! I called him in the morning while sitting on my couch and at 4PM my pearly white 2020 was parked in my garage!
Chris and Ernesto are the most patient and kind people that I have encountered at this branch. The both of them were willing to help me until my problems were solved. I would recommend this duo to everyone 😊 …
First of all I want to thank Alex from the DAD program that assisted us on finding and getting the exact vehicle that we want it. He contacted the dealer to where the vehicle was and advised us right away. Additionally, Craig in the Loan …
Kris Walters has done a fantastic job. He kept in touch with me daily until he got me approved for a 2018 Honda Accord LX. I am very, satisfied and very impressed on how Mr. Walters took care of everything for me. I can truely say Dade …
I want to thank Alex Prado and his team for my blessing today, he was very professionally, compassionate during my process of purchasing my vehicle. He made sure everything was as he said it will be and ON TIME. He not only followed …
I’ve gone to this bank a couple of times. The staff is very friendly. I even tried to apply for a car loan and the banker sat me down. Was super down to earth and told me I wasn’t approved. Even if I wasn’t approved he tried to help me get …
Alex Prado made me the most happiest person every and also Cassandra Cascudo did too. They are both a great team. They made my auto sales easy and prompt. I never ever got that service before. The service was so great I wanted to drop down to my knees and cry. I thank you guys so much for everything.
Dealt with Kristopher Walker at the DCFCU Auto Desk and purchased my second vehicle this month. He once again found a very hard to get vehicle in record time and made the purchase very smooth. He helped me with a lease earlier this month …
Carlos and Kevin from the auto loan department are amazing, they help me with all the process and explain everything to me with details, I recommend the bank and I recommend them, if you are a customer and you are thinking on financing a new car , ask for them
Thank you guys
I recently purchased a vehicle with the assistance of Chris Walters. Chris made the process painless and was able to find me the car I wanted within a matter of days.
When I contacted by Alex Pardo, he hit the grown running, he asked the type of vehicle I wanted and within 1 hour had provided viable options to choose from. …
Chris Walters, at the Dade auto desk did a an excellent job of assisting my wife and I finding the vehichle we wanted. He went beyond the customery assistance required. Chris was totally accesible and followed up with me and kept me in the …
I want to give the highest rating reviews to Mr. Dennis Menendez, Mr. Alex Prado, Ms. Christina Chin and Ms. Stephanie Nunez based on professionalism, caring and concern, efficiency and reliability. The mentioned employees have exemplify …
I purchased me a car today for the first time through Dade County Federal Credit Union and thanks to Alex Prado for making this a very easy, fast, and efficient experience for me. Everything was already processed and sent over to the dealer before I got there which made it even quicker than I thought. Thank you Alex Prado and DCFCU.
I, don,t normally give reviews or cater to surveys, because they could be misleading. BUT! I feel who,s ever reading this, should feel confident as did I in the end of the process, that DCFCU rep Kriss Walters knows what he,s doing when …
As usual, the DCFCU 3 day car sale delivered on its promise of no hassle car buying. Kris Walter’s from the Dade Auto Desk walked me through selecting the right car for my needs and budget, then brought in Cassandra who helped me get all of …
The customer service at the branch is very poor. The representative woman at the front desk is unprofessional and remained on her cell phone the whole time as i was checking in
Ernesto Ortega and Alex Prado were extremely helpful in getting us our car loan with great rates. They made our car buying experience painless and cut down our wait time at the car dealer by roughly 75% and for rid of the annoying sales pitches and haggling. Excellent fast experience and would recommend them to anyone.
Stepped out on faith to purchase a new car and Alex was not only a Trustworthy he was professional and realistic. He made everything for me clear, gave me options and ideas! My purchase Saturday was painless and I thank God for connecting …
Always slow service weather it’s drive thru or inside. They have countless windows unmanned and they have two people at a window working on one issue. They also expect you to scream the amount of money you’re withdrawing and don’t understand what kind of bills you want.
I would to like to thank Kris Walters for assisting me with my new suv. It means a lot as it was a last minute decision and he guided me everything step of the way. …
Alexander “Alex” Prado at the Auto Desk, was, most definitely a pleasure to work with, he answered and returned calls immediately, no matter the time of day. His knowledge and guidance with vehicles was impeccable, which allowed us to make …
Just purchased a Honda Passport from Kris Walter’s, the absolute best car buying experience, totally professional, no better way to buy a car. Thank you Kris
I just received my new Lincoln Aviator and I’m so pleased. The whole process was easy and professional. Rosa was my loan officer and she executed it in a timely manner. I told Daymar at the auto desk what vehicle I wanted and the same …
I spoke to one of Miami Dade Federal Credit Union’s associates on their chat feature to ask if I would be able to open an account as I recently moved backed to Miami Beach (I was previously a resident from 2006 until 2011 and my family has …
Highly recommended personel, I worked with Carlos Perez one of the sales representatives of Miami Auto Desk, he was super helpful and got me a good deal. 100% recommended.
I’m so amazed about the services that I receive hassle free. Kris Walters and Stephanie Nunez are my number 1…. I work with them two weeks ago in purchasing a vehicle best service I had. They make you feel like family and they explain services very clear and understanding. Everyone works DCFCU always so pleasant. 5 stars.
Hands down the worst banking experience I have had. My car loan is with this bank and since day one it’s been an ongoing issue. I left the dealer and was under the impression that the finance dept had added my new car to my existing …
Great team that was committed to acquiring a vehicle for my family. Ernesto Ortega took care of my loan application within 2 days and Khris Walters went above and beyond to find me a vehicle that was impossible to find. Pandemic limitations …
What a phenomenal experience i had purchasing my car! the team of specialists have all been so helpful! Out of the whole team, daymar stood out for his care and efforts from the beginning till the very end! i recommend this bank to everyone i know and work with.
This was my second purchase with Kris and it still felt like the first. Still welcoming, still determined to get me exactly what I wanted in less than 24hours , and still superb customer service. Long story short… The Best!
Kris Walters is the best from the Dade County main office after my experience with him I recommend every one to go with Kris he understands your problem and your needs thanks Kris Walters.
On Saturday my engine completely died on me. I immediately called the Dade Auto Desk and was placed in contact with Alex Prado who immediately started searching for an automobile that I could afford. Within an hour he emailed me with two …
Kris Walters and Ernesto, AMAZING experience getting my first car, Ernesto broke down into details many times the process of my loan and monthly payments so smoothly and patiently and Kris took his time and Patience looking to find the …
The process to get my car was very professional and smooth. I had help from Benny, Leonardo and Frank, but Kristopher took the cake with his attentiveness and just readiness to assist me with anything I needed. I am so grateful for the credit union and their team! You guys are the best! And i love my car!
Everyone must know about the great service Dade County Federal Credit Union provides when it comes to car shopping. Their Dade Auto Desk or DAD is the most convenient service when it comes to auto buying. My DAD Specialist, Kris Walters, …
When they say hassle free thats an under statement with these guys. Kris and Cassandra were amazing very helpful and proactive never in my life I’ve had a team like them. HIGHLY RECOMMEND. I’ll never buy a car the old fashion way “I’ll have …
The best car buying experience ever! Special thanks to Michael Joseph, Daymar S and Mario Aguilar. They were able to get me the car I wanted at a price that was great and waived dealer fees. I’m genuinely happy with my experience. Thank you so much!
I had the pleasure of working with Kris Walters to find my new vehicle. He was very Professional, attentive and prompt with locating the vehicle that I wanted. I highly recommend contacting D.A.D and asking for him, if you’re looking for assistance and a hassle free experience with finding a vehicle.
I contacted DCFCU to purchase a new car. Kris was very helpful and walked me through the dilemma of buying an electric car or a gas powered car. After many discussions I decided to go with a gas car because the Chevy Bolt EUV had a recall …
The buying process of a car is stressful to begin with, but through the D.A.D program it was too easy. It felt that way because of how my consultant Kris Walters worked hard in getting what I was looking for. He was diligent in the process, …
Dario from the DCFCU Dade Auto Desk found me the perfect car, was extremely courteous and professional, and I would highly recommend him. In addition, Humberto from the loan dept. helped with getting me a better rate and took care of the …
I’m a new member and Ernesto was extremely helpful with assisting me with purchasing a new car. It was a pleasure working with Ernesto. He was professional, patient, diligent, and kind. He took time to explain things, as well as followed up routinely. He’s is the best. Thank you again Ernesto.
Been looking for a car in this terrible market. Contacted Dade Auto desk. I’ve been working with Dario for the last several weeks. He kept in constant communication with me and was able to locate the vehicle we were looking for. This is the …
Had a wonderful car buying experience with Kris from the Dade Auto Desk. He found the exact car I was looking for at a reasonable price. He was fast, attentive, and always answered any questions I had. I will definitely be recommending Kris to all of my friends and family who are looking to buy a car!
Amazing 5-Star Exceptional Service from Dade County DAD Auto Desk lenders Christopher Brown and Dario! Christopher and Dario’s excellence in customer service was and is unmatched! They made sure that the process was smooth and professional! Thank You Christopher and Dario!!
As a county employee and law enforcement officer I have been with DCFCU for over 6yrs and have never had a problem until now. I have recently acquired an auto loan and the process was easy, but when they transferred me to the Dade Auto …
Today was awesome. I purchased a 2022 XT6 through the Dade County Credit Union. I was assisted by Mr. Dario. He was professional and informative. He got everything done and processed with no hesitation. He made sure I was taken care of. …
From start to finish Dade County Federal Credit Union made my car buying experience great! I must make special mention of Carlos from D. A. D. who was patient with me and diligently searched for the vehicle that I wanted and was easily …
I have been a member since 2006, this year was the first time I used their car shopping services. I was reached by Dario and he was extremely professional and got me the car I had been wanting. I was extremely happy with the service, I …
Dario provided Grade A service from beginning to end. He had great communication and customer service. I first reached out to him late October for general information on the Dade Auto Desk (D.A.D) Program. He shared his contact information …
Dario was extremely knowledgeable and proficient in my quest in obtaining a new car. Dario followed up with me on a daily basis updating me with new vehicles for me to see and was extremely friendly during the whole car buying process. I …
Kris Walters is the man. If all representatives are like Kris then dcfcu is a great place to bank. He helped me secure a car loan in no time and and showed great patience
It looks like the good performance of dcf credit union is only about auto loans. Calling customer service is a nightmare, I hit the option of call back and someone called me back with only one ring, can you believe it?, who is able to …
Kris Walters from the DAD desk helped us have an efficient and effective car buying experience. He was professional, kind, courtesy and most of all helpful. Thank you Kris!
The worst bank ever, I made a check mobile deposit in my checking account ( Friday) and seeing no transaction details I called them on Monday ( 40 minutes waiting) to see what happened then I was informed that I had deposited the checks in …
Alex Prado from the D.A.D desk, is the best at what he does. I would highly recommend him. Thank you for everything. You made my dreams come through and my Christmas a happy one. From start to finish you were there to finalize during what would have been an otherwise stressful situation. I appreciate it
This is 2nd time doing business with DAD desk at DCFCU! What an amazing team! No dealer fees! Great personal service! Just amazing! Alex was extremely helpful/patient and very knowledgeable. Got the car of my dreams in minutes of me telling …
When I said I have nothing but great things to say about my experience with Kris Walters Dade Autodesk car salesman. A few weeks ago he assisted my son in finding his truck. So my son was telling me how Awesome he was how he’ll get you …
I just bought my 2nd car from Miami County Federal Credit Union in Doral and the staff was amazing. Especially Alex Prado who went above and beyond finding the right car for me and my family. I would also like to thank the Loan Officer Rodolfo, getting me great deals ! I will recommend this place 100% !
Both times I contacted DAD, they were very helpful and Kris Walters stayed on the phone with me for over an hour to ensure I was getting the car I want and for the best price. Kevin Victor kept me informed the entire time. Cant express my gratitude enough. Would definitely recommend.
I’ve been a member of DCFCU for over 20 years and have been a very happy customer. While searching for a new vehicle this past week, I was fortunate to have had Carlos from the Dade Auto Desk (DAD) help me find the car I was looking for at …
Fantastic experience!!!! The person that I dealt with his name was Alex Prado and he helped me to get my 2023 Honda HRV the new model that was just released by Honda. I love the vehicle it’s in transit right now as we speak! Alex was very …
Auto Loan: Ernesto Ortega, and Kristopher Walters located at the Doral Branch were very professional, and friendly over the phone and e-mail. They make a great team! Both were very knowledgeable with the negotiation process, inventory, and …
I had a great experience with getting a auto loan here. Not just that, they helped me find my brand new amazing truck. Kris did a phenomenal job finding my truck. He literally did everything for me. He found a great truck and was able to get it for a great price. The customer service was great! Thank you guys!!
Best experience ever
Alex Prado form the Auto Desk was excellent. I had to get a new car, and I can’t stand going to the Car dealer, you lose a day and then you feel like no matter …
My experience was outstanding! Natalie in financing was exceptional and very responsive. Kris in the Dade Auto Desk Department was very professional and worked hard on getting the best possible deal and remaining below budget. I would …
Purchased my new car through the Dade Auto Desk, Carlos was amazing from start to finish. He was patient when answering my (MANY) questions and worked with me to make sure I ended up with the best possible option in my price range. I wholeheartedly recommend him to anyone who is looking into getting a car.
My experience with Kris Walters at the Main Office of Dade County federal credit union was fantastic. He was very professional and explained every detail precisely. He knew his job and helped us to understand what he was doing. He was …
In all of my years of car buying, I’ve never felt so blessed to be in the hands of such great people. From the beginning of this purchasing process up until the day that I got my new SUV, Kris Walters has exceeded all of my expectations! …
I purchased a new 2022 Accord. This was the most stress free, fast and easy experience I’ve ever had. Carlos was patient, knowledgeable, understanding, great personality and all around awesome! He found the car I wanted which was the last …
(Translated by Google) THEIR CUSTOMER SERVICE IS VERY DESPICABLE, THEY ARE NOT SERIOUS AND DO NOT HELP ANYTHING, VERY FEW PROFESSIONALS, SELECT ANOTHER BANK …
(Translated by Google) It is the only bank in my entire life that I can say I like. …
(Translated by Google) Excellent treatment, very professional, they do everything possible to solve your problems and concerns …
(Translated by Google) Today, Friday, September 20, 2019, we (my wife and I) received a very professional treatment from Mr. Mario Aguilar.
He answered all the questions we had regarding the options that DCFCU offers for …
(Translated by Google) From the Department of Solid Waste M. of Maimi Dade County I want to understand my congratulations to the management of the bank for having workers like Natalie Paredes in their emplomania, a waste of Professionalism …
(Translated by Google) EXCELLENT CUSTOMER SERVICE, car loans are super easy to apply and they guide you throughout the process until the final purchase of the car. Professional and responsible people with their clients. …
Great staff 👍🏾 …
Staff is accommodating and helpful
Dont bank here
Great Service!
Excellent bank
Drive thru very slow i took 30 minutes in line to make a payment !!
I love the staff here very knowledgeable about the business and they treat you like family
They cant even cash a check right…I dont want to think about the other transactions.
Outstanding main branch everyone is super friendly and the place is super clean and neat.
Amazing experience. A++++++
Smooth and fast car negotiation , thanks to Alex Prado keep it up buddy
Every time I call to talk to someone it’s like calling the motor vehicle registry. Why is it so hard to talk to someone that has my money….aaarrrgh… Horrible customer service
Great Credit Union. I don’t feel raped by fees from a bank in the *Region* anymore. ^_^
Very poor customer service. There is always a problem when i come here. From long lines, filling out paper work, to rude employees that do not like their job and take it out on you the customer.
Bad experience with this Bank. I do not recommend.
The process was wonderful.. My loan officer Cassandra and Kris from D.A.D. They’re the best…👍🏽👍🏽 …
Worst banking experience ever, I wouldn’t recommend it to anyone, poor customer service, feels as if you were in a third world country. I guess at the end it is as said: “you get what you pay for”
Great service and friendly customer service . My bank for 14 years .
Dagmar and Stephanie made this the best car buying experience ever! Thank you guys!
Five Stars For Alex Prado…The Best He Made Everything Happen With My Car Loan Amout ….Even To The Car I wanted…..🙏🙏👍🏼👍🏼 …
If you’re looking for a car loan ask for Daymar Salgado. Amazing service and professionalism. Thank you for all your help!
Absolutely hate this bank …. They have a thing for charging overdrafts when you aren’t overdrafted.. they charged me 6 overdrafts that I have been fighting since feb.2017 … Not solved haven’t gotten my money back no real help even though I have prove of their mistakes…. Avoid this institution at all cost ….
I have received great customer service at the main branch on multiple occasions. Beatriz Pampillo always listens to me, and takes care of any issues right away.
THANK YOU Joseph Garcia !!!!
Fantastic job
the purchase of my vehicle very smooth …
I found this “Institution” deceptive, misleading promises to be unprofessional, unamerican and flat out scam. I’ll take my business to a reputable bank instead of your want to be financial institution. Real banks are up front and clear, something Dade County Federal Credit Union should thrive to be.
They add 25 000$ on my account. They claim that they can’t verify my coverage. They have an old system or their employees are too old to do their job. They are the kind of thieves that rob you legally. Please don’t do business with them.
Daymar was incredible!! Thank you so much. He made the searching that I’d already done even easier. Set up my test drive as well! Great Job!!
If you go there and find 2 tellers working you are lucky. Most of the time is either 1 or 2 tellers that also take care of the drive thru. This is the first bank I’ve seen that in 2015 still requires envelopes to make deposits on the ATM. Worst banking experience ever.
Very nice facility, newly remodeled. More business for the area.
Simply the worst in every category with the possible of their auto purchase and financing everything else is a nightmare! Run, almost any OTHER CU is better by far, just read some reviews…DO YOUR SELF A FAVOR!
Amazing helpful staff the facility was very clean, Very professional atmosphere.
WORST BANK EVER. I’m a county employee & got this bank to get paid sooner. I left Bank of America for them & it’s the worst mistake ever. I’m going back to BOA. Outdated system, fraud reports have to be in person, they usually never give …
Was a great experience all the way through. Was able to ask questions and didn’t feel rushed, they even picked me up in order to pick up the SUV. Refreshing to see great customer service, my compliments to everyone that helped.
I would like to express my gratitude to Alex and Andre. Thank you very much for your professionalism, courtesy, and outstanding work! Thank you for addressing all my concerns and questions. I appreciate the assistance and support that you …
Daymar Salgado from the Dade Auto Desk is the best! He found and negotiated exactly what I wanted. It was a seamless stress free process. Highly recommend!
None of the financial institutions are perfect, every bank I have done business with has had flaws but DCFCU is pretty good. They are great with security alerts, I have suffered identity fraud in the past, and I feel better with them than …
After 23 years as a loyal customer, they have treated me and my family multiple times. My parents use to be with them and I see why they left for a different bank. Multiple issues. Not worth listing them. Becareful with this bank.
Always good service when I come here. Staff is always friendly and willing to help! …
I’ve been a member since 2014 and everytime I’ve used any of their services I have a great experience. I’m I can rely on this bank for my finances and loans. The staff is absolutely nice and helpful, in all the branches I’ve been to, which is very much appreciated.
Had a wonderful experience working with Kris Walters on purchasing my new car, he was very patient and consistent.
It was a pleasure doing business with Alexander and Leonardo at Dade County Credit Union. They were very professional and very understanding. Thank you very much.
Buying a car was quick not haggle, Kris Walter was awesome to work with , very responsive. Definitely recommend it.
170.00 dollars were stolen from my debit card. First a fraudulent charge of 163 and seven suspicious fraudulent charges of 1.00 dollar. My card has a chip and it is been always in my possession. I have not shared my pin or card with anyone. …
Went through a voluntary repo with these people and there was no consideration or customer service to speak of. Every employee I dealt with in the short time they were financing a vehicle for me was inconsiderate or didn’t know anything, or …
Perhaps the worst bank I have ever dealt with. It has some of the most archaic protocols and creates a hassle each time a change needs to be made to your account. Lacks current technology standards and took for ever to have Apple Pay …
Well open an account for nothing cause when you apply for the auto loan even with good credit they don’t approve you. I came today to cancel the service was horrible and they didn’t even asked me why I was canceling the account they just gave me my money and not even a have a nice day I got never again worst bank ever
Daymar’s ability to negotiate the car of your dreams at a bargain price is amazing. If you need a vehicle ASAP, this is the guy! I called him in the morning while sitting on my couch and at 4PM my pearly white 2020 was parked in my garage!
Chris and Ernesto are the most patient and kind people that I have encountered at this branch. The both of them were willing to help me until my problems were solved. I would recommend this duo to everyone 😊 …
First of all I want to thank Alex from the DAD program that assisted us on finding and getting the exact vehicle that we want it. He contacted the dealer to where the vehicle was and advised us right away. Additionally, Craig in the Loan …
Kris Walters has done a fantastic job. He kept in touch with me daily until he got me approved for a 2018 Honda Accord LX. I am very, satisfied and very impressed on how Mr. Walters took care of everything for me. I can truely say Dade …
Benny Reynoso went the extra mile to help me with my car loan. Professional, courteous and excellent customer service.
I want to thank Alex Prado and his team for my blessing today, he was very professionally, compassionate during my process of purchasing my vehicle. He made sure everything was as he said it will be and ON TIME. He not only followed …
Useless and very unprofessional! Call them or email them and they won’t even bother with you!
I’ve gone to this bank a couple of times. The staff is very friendly. I even tried to apply for a car loan and the banker sat me down. Was super down to earth and told me I wasn’t approved. Even if I wasn’t approved he tried to help me get …
Alex Prado made me the most happiest person every and also Cassandra Cascudo did too. They are both a great team. They made my auto sales easy and prompt. I never ever got that service before. The service was so great I wanted to drop down to my knees and cry. I thank you guys so much for everything.
Dealt with Kristopher Walker at the DCFCU Auto Desk and purchased my second vehicle this month. He once again found a very hard to get vehicle in record time and made the purchase very smooth. He helped me with a lease earlier this month …
Carlos and Kevin from the auto loan department are amazing, they help me with all the process and explain everything to me with details, I recommend the bank and I recommend them, if you are a customer and you are thinking on financing a new car , ask for them
Thank you guys
I recently purchased a vehicle with the assistance of Chris Walters. Chris made the process painless and was able to find me the car I wanted within a matter of days.
When I contacted by Alex Pardo, he hit the grown running, he asked the type of vehicle I wanted and within 1 hour had provided viable options to choose from. …
Chris Walters, at the Dade auto desk did a an excellent job of assisting my wife and I finding the vehichle we wanted. He went beyond the customery assistance required. Chris was totally accesible and followed up with me and kept me in the …
Anacelise the Supervisor in the Doral location was very rude and unprofessional. This bank does not deserve my business.
I want to give the highest rating reviews to Mr. Dennis Menendez, Mr. Alex Prado, Ms. Christina Chin and Ms. Stephanie Nunez based on professionalism, caring and concern, efficiency and reliability. The mentioned employees have exemplify …
The best…..I never seen anyone work so hard and fast just to get me what I really wanted….Chris was definitely on point with everything ❤️
I purchased me a car today for the first time through Dade County Federal Credit Union and thanks to Alex Prado for making this a very easy, fast, and efficient experience for me. Everything was already processed and sent over to the dealer before I got there which made it even quicker than I thought. Thank you Alex Prado and DCFCU.
This is the first time I hear of a bank that charges a fee of $5 for returne mail. And I was charged twice one time in April and second time in May.
I, don,t normally give reviews or cater to surveys, because they could be misleading. BUT! I feel who,s ever reading this, should feel confident as did I in the end of the process, that DCFCU rep Kriss Walters knows what he,s doing when …
As usual, the DCFCU 3 day car sale delivered on its promise of no hassle car buying. Kris Walter’s from the Dade Auto Desk walked me through selecting the right car for my needs and budget, then brought in Cassandra who helped me get all of …
The customer service at the branch is very poor. The representative woman at the front desk is unprofessional and remained on her cell phone the whole time as i was checking in
Ernesto Ortega and Alex Prado were extremely helpful in getting us our car loan with great rates. They made our car buying experience painless and cut down our wait time at the car dealer by roughly 75% and for rid of the annoying sales pitches and haggling. Excellent fast experience and would recommend them to anyone.
Stepped out on faith to purchase a new car and Alex was not only a Trustworthy he was professional and realistic. He made everything for me clear, gave me options and ideas! My purchase Saturday was painless and I thank God for connecting …
Always slow service weather it’s drive thru or inside. They have countless windows unmanned and they have two people at a window working on one issue. They also expect you to scream the amount of money you’re withdrawing and don’t understand what kind of bills you want.
I went through dcfcu to buy my new vehicle and Kevin and Chris were there to help me through everything.
I would to like to thank Kris Walters for assisting me with my new suv. It means a lot as it was a last minute decision and he guided me everything step of the way. …
Alexander “Alex” Prado at the Auto Desk, was, most definitely a pleasure to work with, he answered and returned calls immediately, no matter the time of day. His knowledge and guidance with vehicles was impeccable, which allowed us to make …
Just purchased a Honda Passport from Kris Walter’s, the absolute best car buying experience, totally professional, no better way to buy a car. Thank you Kris
I just received my new Lincoln Aviator and I’m so pleased. The whole process was easy and professional. Rosa was my loan officer and she executed it in a timely manner. I told Daymar at the auto desk what vehicle I wanted and the same …
I spoke to one of Miami Dade Federal Credit Union’s associates on their chat feature to ask if I would be able to open an account as I recently moved backed to Miami Beach (I was previously a resident from 2006 until 2011 and my family has …
Highly recommended personel, I worked with Carlos Perez one of the sales representatives of Miami Auto Desk, he was super helpful and got me a good deal. 100% recommended.
I’m so amazed about the services that I receive hassle free. Kris Walters and Stephanie Nunez are my number 1…. I work with them two weeks ago in purchasing a vehicle best service I had. They make you feel like family and they explain services very clear and understanding. Everyone works DCFCU always so pleasant. 5 stars.
Hands down the worst banking experience I have had. My car loan is with this bank and since day one it’s been an ongoing issue. I left the dealer and was under the impression that the finance dept had added my new car to my existing …
Great team that was committed to acquiring a vehicle for my family. Ernesto Ortega took care of my loan application within 2 days and Khris Walters went above and beyond to find me a vehicle that was impossible to find. Pandemic limitations …
What a phenomenal experience i had purchasing my car! the team of specialists have all been so helpful! Out of the whole team, daymar stood out for his care and efforts from the beginning till the very end! i recommend this bank to everyone i know and work with.
Dear Alex,
THANK YOU SO MUCH for all your help with my new vehicle 🚘. Just wanted to say I …
This was my second purchase with Kris and it still felt like the first. Still welcoming, still determined to get me exactly what I wanted in less than 24hours , and still superb customer service. Long story short… The Best!
Kris Walters is the best from the Dade County main office after my experience with him I recommend every one to go with Kris he understands your problem and your needs thanks Kris Walters.
On Saturday my engine completely died on me. I immediately called the Dade Auto Desk and was placed in contact with Alex Prado who immediately started searching for an automobile that I could afford. Within an hour he emailed me with two …
Great customer service from Kris. DAD made sure I got the car I wanted with the lowest price in the market!
Kris Walters and Ernesto, AMAZING experience getting my first car, Ernesto broke down into details many times the process of my loan and monthly payments so smoothly and patiently and Kris took his time and Patience looking to find the …
The process to get my car was very professional and smooth. I had help from Benny, Leonardo and Frank, but Kristopher took the cake with his attentiveness and just readiness to assist me with anything I needed. I am so grateful for the credit union and their team! You guys are the best! And i love my car!
Everyone must know about the great service Dade County Federal Credit Union provides when it comes to car shopping. Their Dade Auto Desk or DAD is the most convenient service when it comes to auto buying. My DAD Specialist, Kris Walters, …
When they say hassle free thats an under statement with these guys. Kris and Cassandra were amazing very helpful and proactive never in my life I’ve had a team like them. HIGHLY RECOMMEND. I’ll never buy a car the old fashion way “I’ll have …
The best car buying experience ever! Special thanks to Michael Joseph, Daymar S and Mario Aguilar. They were able to get me the car I wanted at a price that was great and waived dealer fees. I’m genuinely happy with my experience. Thank you so much!
I had the pleasure of working with Kris Walters to find my new vehicle. He was very Professional, attentive and prompt with locating the vehicle that I wanted. I highly recommend contacting D.A.D and asking for him, if you’re looking for assistance and a hassle free experience with finding a vehicle.
I contacted DCFCU to purchase a new car. Kris was very helpful and walked me through the dilemma of buying an electric car or a gas powered car. After many discussions I decided to go with a gas car because the Chevy Bolt EUV had a recall …
The buying process of a car is stressful to begin with, but through the D.A.D program it was too easy. It felt that way because of how my consultant Kris Walters worked hard in getting what I was looking for. He was diligent in the process, …
Dario from the DCFCU Dade Auto Desk found me the perfect car, was extremely courteous and professional, and I would highly recommend him. In addition, Humberto from the loan dept. helped with getting me a better rate and took care of the …
I’m a new member and Ernesto was extremely helpful with assisting me with purchasing a new car. It was a pleasure working with Ernesto. He was professional, patient, diligent, and kind. He took time to explain things, as well as followed up routinely. He’s is the best. Thank you again Ernesto.
Been looking for a car in this terrible market. Contacted Dade Auto desk. I’ve been working with Dario for the last several weeks. He kept in constant communication with me and was able to locate the vehicle we were looking for. This is the …
Had a wonderful car buying experience with Kris from the Dade Auto Desk. He found the exact car I was looking for at a reasonable price. He was fast, attentive, and always answered any questions I had. I will definitely be recommending Kris to all of my friends and family who are looking to buy a car!
Amazing 5-Star Exceptional Service from Dade County DAD Auto Desk lenders Christopher Brown and Dario! Christopher and Dario’s excellence in customer service was and is unmatched! They made sure that the process was smooth and professional! Thank You Christopher and Dario!!
As a county employee and law enforcement officer I have been with DCFCU for over 6yrs and have never had a problem until now. I have recently acquired an auto loan and the process was easy, but when they transferred me to the Dade Auto …
Today was awesome. I purchased a 2022 XT6 through the Dade County Credit Union. I was assisted by Mr. Dario. He was professional and informative. He got everything done and processed with no hesitation. He made sure I was taken care of. …
From start to finish Dade County Federal Credit Union made my car buying experience great! I must make special mention of Carlos from D. A. D. who was patient with me and diligently searched for the vehicle that I wanted and was easily …
I have been a member since 2006, this year was the first time I used their car shopping services. I was reached by Dario and he was extremely professional and got me the car I had been wanting. I was extremely happy with the service, I …
Dario provided Grade A service from beginning to end. He had great communication and customer service. I first reached out to him late October for general information on the Dade Auto Desk (D.A.D) Program. He shared his contact information …
Dario was extremely knowledgeable and proficient in my quest in obtaining a new car. Dario followed up with me on a daily basis updating me with new vehicles for me to see and was extremely friendly during the whole car buying process. I …
Kris Walters is the man. If all representatives are like Kris then dcfcu is a great place to bank. He helped me secure a car loan in no time and and showed great patience
It looks like the good performance of dcf credit union is only about auto loans. Calling customer service is a nightmare, I hit the option of call back and someone called me back with only one ring, can you believe it?, who is able to …
Kris Walters from the DAD desk helped us have an efficient and effective car buying experience. He was professional, kind, courtesy and most of all helpful. Thank you Kris!
The worst bank ever, I made a check mobile deposit in my checking account ( Friday) and seeing no transaction details I called them on Monday ( 40 minutes waiting) to see what happened then I was informed that I had deposited the checks in …
Alex Prado from the D.A.D desk, is the best at what he does. I would highly recommend him. Thank you for everything. You made my dreams come through and my Christmas a happy one. From start to finish you were there to finalize during what would have been an otherwise stressful situation. I appreciate it
This is 2nd time doing business with DAD desk at DCFCU! What an amazing team! No dealer fees! Great personal service! Just amazing! Alex was extremely helpful/patient and very knowledgeable. Got the car of my dreams in minutes of me telling …
When I said I have nothing but great things to say about my experience with Kris Walters Dade Autodesk car salesman. A few weeks ago he assisted my son in finding his truck. So my son was telling me how Awesome he was how he’ll get you …
I just bought my 2nd car from Miami County Federal Credit Union in Doral and the staff was amazing. Especially Alex Prado who went above and beyond finding the right car for me and my family. I would also like to thank the Loan Officer Rodolfo, getting me great deals ! I will recommend this place 100% !
Both times I contacted DAD, they were very helpful and Kris Walters stayed on the phone with me for over an hour to ensure I was getting the car I want and for the best price. Kevin Victor kept me informed the entire time. Cant express my gratitude enough. Would definitely recommend.
I’ve been a member of DCFCU for over 20 years and have been a very happy customer. While searching for a new vehicle this past week, I was fortunate to have had Carlos from the Dade Auto Desk (DAD) help me find the car I was looking for at …
Fantastic experience!!!! The person that I dealt with his name was Alex Prado and he helped me to get my 2023 Honda HRV the new model that was just released by Honda. I love the vehicle it’s in transit right now as we speak! Alex was very …
Auto Loan: Ernesto Ortega, and Kristopher Walters located at the Doral Branch were very professional, and friendly over the phone and e-mail. They make a great team! Both were very knowledgeable with the negotiation process, inventory, and …
I had a great experience with getting a auto loan here. Not just that, they helped me find my brand new amazing truck. Kris did a phenomenal job finding my truck. He literally did everything for me. He found a great truck and was able to get it for a great price. The customer service was great! Thank you guys!!
Best experience ever
Alex Prado form the Auto Desk was excellent. I had to get a new car, and I can’t stand going to the Car dealer, you lose a day and then you feel like no matter …
My experience was outstanding! Natalie in financing was exceptional and very responsive. Kris in the Dade Auto Desk Department was very professional and worked hard on getting the best possible deal and remaining below budget. I would …
Purchased my new car through the Dade Auto Desk, Carlos was amazing from start to finish. He was patient when answering my (MANY) questions and worked with me to make sure I ended up with the best possible option in my price range. I wholeheartedly recommend him to anyone who is looking into getting a car.
My experience with Kris Walters at the Main Office of Dade County federal credit union was fantastic. He was very professional and explained every detail precisely. He knew his job and helped us to understand what he was doing. He was …
In all of my years of car buying, I’ve never felt so blessed to be in the hands of such great people. From the beginning of this purchasing process up until the day that I got my new SUV, Kris Walters has exceeded all of my expectations! …
I purchased a new 2022 Accord. This was the most stress free, fast and easy experience I’ve ever had. Carlos was patient, knowledgeable, understanding, great personality and all around awesome! He found the car I wanted which was the last …