North Country Orthopaedic Group provides treatment for full spectrum of injuries and diseases that affect the musculoskeletal system (bones, joints, … See more
the drs are great but they need to get the scheduling department in gear most unorganized and hard to get ahold of scheduling department ive ever dealt with
It is ridiculous for someone to wait over 2-1/2 weeks for a referral to Syracuse. Still no referral. Will have to wait months to get into see specialist.
If I could get past the rude switchboard operator to even make an appointment I’d have maybe a different review. But twice I’ve called and got the rudest people, if that’s the treatment I get at the front desk I dont want to even see the Dr themselve .
I would highly recommend Dr. Baird and his staff. He did my back surgery. From the initial consultation to the day of, he and his staff were knowledgeable, polite and caring.
The office staff i found incompetent and unreliable i tested positive for covid before my surgery no one could tell me when to retest or even call me back very unprofessional staff
Broke my foot ajd they didnt even ask qbout my pain level nor care apparently. Told me to hang in there. Would recommend going to carthage if you have any broken bones.
I highly suggest anyone that needs or tho goes straight to upstate bone and joint. I had a broken wrist for 8 months I requested to go to upstate since watertown couldn’t figure it out. The first visit I was told I needed surgery. And now …
I have been going to this orthopedic group since 2009 and I have great respect for Dr Steven Fish and his staff. I just had my 3rd knee surgery done yesterday and everything went smoothly. I’d recommend him to everyone
All I wanted was a 5 minute appointment to be cleared for full duty at work. Receptionists were extremely rude and it took them 3 days to tell me that they wouldn’t see me. I could’ve used my time finding another doctors office. Complete waste. Avoid at all costs!!!
After waiting one hour and a half for my sons appt, all to see the doc for about 2 minutes. I am not impressed and will not be taking my son back. Terrible!!! Don’t waste your time.
Excellent same day surgery by Dr. Van and his group, in and out in 3 hours, very convenient, great care by staff and nurses! A great alternative to having to go to the hospital! Located on second floor of the Ortho building in the back. Very impressed!!
Dr. Baird is the best! Recent hip replacement was a great success. Aftercare has been good through Samaritan Medical Center home care and physical therapy. Highly recommend Dr. Baird!
My 10 year old broke her clavicle. We were refered to Watertown orthopedic group and saw Dr. Peter Van Eenenaam. He was amazing. Great bedside manner and you could tell he truly loved his job and cared for his patients. I would recommend him to anyone in need of a orthopedic Dr.
Felt an explosion in my calf while playing soccer with our son. The staff got me in without a referral and I saw Dr. Peter V the same week. I was really worried but it turns out I tore part of my calf muscle. A little physical therapy and …
Was very pleased with the immediate service and the next day appointment.
I was taken in before I was even seated in the waiting room after my x-rays; [I am not a patient patient when it come to waiting in the waiting room.]
Thank you, Ortho Gp.
I have been treated for hip bursitis there for several years. I have called daily for over a week to try to get an appointment for severe hip bursitis. Today I called the triage nurse and was told they would get me in tomorrow. I just …
Last two times I’ve tried to make appointments they couldn’t get me in for almost 2 weeks each time. This time the injury is pretty serious and there is no way I’m waiting that long. Called Syracuse and getting in tomorrow. Sad I cant use my local providers and have to travel 70 miles to get seen. Second time I’ve had to do this.
The CEO of North Country Orthopedic Group is downright selfish and discrimination and narcissistic. He would not provide what is best for patients and protect patient’s hippa. I have no respect for this man who is the ECO for this business. I don’t recommend this place at all.
I was seen upon returning from abroad where I had a fall resulting in what the doc referred to as “twisting knee injury”. I was evaluated and x-rays were taken, which showed some arthritis (I’m only 31!!!) which upon my own research can …
Well do I have an ear full for you. First off they never knew about this Google site and the negatives about their service from patron
( clients).I informed Joe of this.site under Review.. …
The PA, Barrett Schultz, that I saw at my appointment for a very painful thumb, was excellent in diagnosing, treating, and explaining details to me. He is very professional and has a great bedside manner. He also took the time to show me on the x-ray exactly where the problem was, and knew just how to treat it.
I went there for an injury in my lower back. All staff did an excellent job and was very friendly. Not sure why there are so many negative reviews. Also, the wait really isn’t that bad for a place this busy. The doctors here are very experienced.
Dr. Baird and Dr. Mike are the best doctors. They listen to you, and help you anyway they can. Dr. Hung is a good doctor to. I have been with them for years. As for the staff they treat me great. I am sorry some of you had bad experiences. Trust me I am a hard person to please, so if I say they are good I mean it.
Pleasant checkin didnt wait long Dr Nielsen gave me 3 different ways to corrected my foot problem.. We discussed it. I picked one, now waiting for insurance approval & scheduling,very simple. I like & trust Dr Neilsen. I’m not worried at all.
“Dr” Perry Shuman was TERRIBLE. That man deals with patients daily? He was so rude and disrespectful it’s hard to believe he’s a doctor. Poor professional skills (if any). Was sent by referral and he acted like I was wasting his time, …
If I could leave zero stars, I would. Never has a group presented more selfishly and cold than this one. Where it concerned a TWO year old baby, they couldn’t be bothered to set and cast his arm for fear of Covid when the threat of Covid …
I like the doc, but the office is a nightmare. Bring your lunch and a good book because you will spend most of your day there. They are over booked and over crowded. It takes a while to get an appt. Anytime you go there, it’s an …
I just wanna say we need to get rid of all the negativity about this establishment. They have taken care of two of my children within a year and were phenomenal. One had a broken wrist and one had carpal tunnel surgery. Everyone from the …
Don’t like leaving reviews or complain but I have had enough and have to say something. Saw doctor 6 weeks ago they were to set up appointment for test. Didn’t hear anything for 2 weeks,called them. Was told they had not got ok from …
Waited an hour and a half to see Dr. Baird for about 3 minutes. At no point did he seem concerned about my pain or answer my questions. i felt i was being given a prepared speech from a bored person. I gained nothing from my visit and I am poorer for having gone.
I had previously been to a foot doctor in Watertown to see if they could do surgery on my foot. I was told by the doctor himself that he doesn’t recommend foot surgery for anyone! I had a bunion, a hammer toe and one toe was going to …
We have had a horrible experience here. It took them a month to cast my daughters broken leg which of course was worse by the time it did get casted. 18 days later the cast broke and this is what the back of her leg looked like. They said …
The Doctors are great at what they do. The staff up front leaves a LOT to be desired. The medical records ladies lied and said that they faxed the last appointment paperwork to the insurance and they indeed did NOT. After much go around, …
After being told to go to their walking, confirming that I had fractured bone in my foot after foot surgery with them last year. Upon prescribing meds to me, at my 11am appointment, I was informed upon entering the drug store that it still …
I have been under their care (sport medicine/physical therapy) for a couple of weeks due to really extensive bad back issues that may require pain management and even surgery in the future. I wasn’t able to sit down, lie down or stand for …
Staff is unfriendly. U can tell they just show up for the pay check. Both times I had to go up to the front desk, they were having non work related conversations and left me standing there until their conversations were done, laughing, …
I want to say thank you to the surgical team and Dr.Van when he done my shoulder January 18,2022. Then to all the staff at therapy. Ali worked with me and very pleasant and ask everytime came in ask how I feel. Sara is the one schedule my …
If I could give 0 stars I would.
They obviously do not care for the patients. No one there actually wants to be there including the Drs. What ever happened to people doing their jobs??
awful service
Great staff
terrible
Professional and courteous.
Experience and professionalism abound!
Slow service
No professional skills, waste of time and money!
Dr. Shuman has very poor people skills.
Hate it. They.don’t treat.u just.keep running tests and have u come back
Say they open at 8, but nobody answers the phone. It says they are closed
Not like so many times in so many other places. Comfortung
Expect to sit in the waiting room for 45 minutes before any procedure, would never recommend.
Everyone is very professional and helpful! Would advise People to go there!
Completely satisfied with the service and people every time I have been there.
1st class care!!
I have been very happy w N Country Orthopedic. The doctors have been great!!
My son lance has been seen here and the staff is very good and would recommend anyone to be seen here.
The staff and provider at North Country Orthopaedic provided excellent care in a relaxing atmosphere. Highly recommend the!
I think they were not interested in doing anything to fix me until they milk my insurance for all its worth. In the mean time i sit in pain wondering.
the drs are great but they need to get the scheduling department in gear most unorganized and hard to get ahold of scheduling department ive ever dealt with
It is ridiculous for someone to wait over 2-1/2 weeks for a referral to Syracuse. Still no referral. Will have to wait months to get into see specialist.
If I could get past the rude switchboard operator to even make an appointment I’d have maybe a different review. But twice I’ve called and got the rudest people, if that’s the treatment I get at the front desk I dont want to even see the Dr themselve .
I would highly recommend Dr. Baird and his staff. He did my back surgery. From the initial consultation to the day of, he and his staff were knowledgeable, polite and caring.
Very busy office,be prepared for a wait. No Wi-Fi. Happy with Dr Baird and staff. Two xray rooms keep things moving along.
Would give zero stars if I could. This place is a complete joke.
The office staff i found incompetent and unreliable i tested positive for covid before my surgery no one could tell me when to retest or even call me back very unprofessional staff
Broke my foot ajd they didnt even ask qbout my pain level nor care apparently. Told me to hang in there. Would recommend going to carthage if you have any broken bones.
So far so good,I have a broken fibula and anytime I call or go they are always willing to help and very empathetic! Great job
I highly suggest anyone that needs or tho goes straight to upstate bone and joint. I had a broken wrist for 8 months I requested to go to upstate since watertown couldn’t figure it out. The first visit I was told I needed surgery. And now …
I have been going to this orthopedic group since 2009 and I have great respect for Dr Steven Fish and his staff. I just had my 3rd knee surgery done yesterday and everything went smoothly. I’d recommend him to everyone
All I wanted was a 5 minute appointment to be cleared for full duty at work. Receptionists were extremely rude and it took them 3 days to tell me that they wouldn’t see me. I could’ve used my time finding another doctors office. Complete waste. Avoid at all costs!!!
After waiting one hour and a half for my sons appt, all to see the doc for about 2 minutes. I am not impressed and will not be taking my son back. Terrible!!! Don’t waste your time.
Excellent same day surgery by Dr. Van and his group, in and out in 3 hours, very convenient, great care by staff and nurses! A great alternative to having to go to the hospital! Located on second floor of the Ortho building in the back. Very impressed!!
Dr. Baird is the best! Recent hip replacement was a great success. Aftercare has been good through Samaritan Medical Center home care and physical therapy. Highly recommend Dr. Baird!
My 10 year old broke her clavicle. We were refered to Watertown orthopedic group and saw Dr. Peter Van Eenenaam. He was amazing. Great bedside manner and you could tell he truly loved his job and cared for his patients. I would recommend him to anyone in need of a orthopedic Dr.
Felt an explosion in my calf while playing soccer with our son. The staff got me in without a referral and I saw Dr. Peter V the same week. I was really worried but it turns out I tore part of my calf muscle. A little physical therapy and …
I have had 2 surgeries since December 2021. Everyone treated me with respect and care.
Was very pleased with the immediate service and the next day appointment.
I was taken in before I was even seated in the waiting room after my x-rays; [I am not a patient patient when it come to waiting in the waiting room.]
Thank you, Ortho Gp.
I have been treated for hip bursitis there for several years. I have called daily for over a week to try to get an appointment for severe hip bursitis. Today I called the triage nurse and was told they would get me in tomorrow. I just …
Last two times I’ve tried to make appointments they couldn’t get me in for almost 2 weeks each time. This time the injury is pretty serious and there is no way I’m waiting that long. Called Syracuse and getting in tomorrow. Sad I cant use my local providers and have to travel 70 miles to get seen. Second time I’ve had to do this.
The CEO of North Country Orthopedic Group is downright selfish and discrimination and narcissistic. He would not provide what is best for patients and protect patient’s hippa. I have no respect for this man who is the ECO for this business. I don’t recommend this place at all.
I was seen upon returning from abroad where I had a fall resulting in what the doc referred to as “twisting knee injury”. I was evaluated and x-rays were taken, which showed some arthritis (I’m only 31!!!) which upon my own research can …
Well do I have an ear full for you. First off they never knew about this Google site and the negatives about their service from patron
( clients).I informed Joe of this.site under Review.. …
The PA, Barrett Schultz, that I saw at my appointment for a very painful thumb, was excellent in diagnosing, treating, and explaining details to me. He is very professional and has a great bedside manner. He also took the time to show me on the x-ray exactly where the problem was, and knew just how to treat it.
I went there for an injury in my lower back. All staff did an excellent job and was very friendly. Not sure why there are so many negative reviews. Also, the wait really isn’t that bad for a place this busy. The doctors here are very experienced.
Dr. Baird and Dr. Mike are the best doctors. They listen to you, and help you anyway they can. Dr. Hung is a good doctor to. I have been with them for years. As for the staff they treat me great. I am sorry some of you had bad experiences. Trust me I am a hard person to please, so if I say they are good I mean it.
Pleasant checkin didnt wait long Dr Nielsen gave me 3 different ways to corrected my foot problem.. We discussed it. I picked one, now waiting for insurance approval & scheduling,very simple. I like & trust Dr Neilsen. I’m not worried at all.
“Dr” Perry Shuman was TERRIBLE. That man deals with patients daily? He was so rude and disrespectful it’s hard to believe he’s a doctor. Poor professional skills (if any). Was sent by referral and he acted like I was wasting his time, …
Appt was at 2:45pm, I wasn’t seen until 3:20pm. This is difficult as I had my 9 month old with me. …
If I could leave zero stars, I would. Never has a group presented more selfishly and cold than this one. Where it concerned a TWO year old baby, they couldn’t be bothered to set and cast his arm for fear of Covid when the threat of Covid …
I like the doc, but the office is a nightmare. Bring your lunch and a good book because you will spend most of your day there. They are over booked and over crowded. It takes a while to get an appt. Anytime you go there, it’s an …
I just wanna say we need to get rid of all the negativity about this establishment. They have taken care of two of my children within a year and were phenomenal. One had a broken wrist and one had carpal tunnel surgery. Everyone from the …
Don’t like leaving reviews or complain but I have had enough and have to say something. Saw doctor 6 weeks ago they were to set up appointment for test. Didn’t hear anything for 2 weeks,called them. Was told they had not got ok from …
Waited an hour and a half to see Dr. Baird for about 3 minutes. At no point did he seem concerned about my pain or answer my questions. i felt i was being given a prepared speech from a bored person. I gained nothing from my visit and I am poorer for having gone.
I had previously been to a foot doctor in Watertown to see if they could do surgery on my foot. I was told by the doctor himself that he doesn’t recommend foot surgery for anyone! I had a bunion, a hammer toe and one toe was going to …
We have had a horrible experience here. It took them a month to cast my daughters broken leg which of course was worse by the time it did get casted. 18 days later the cast broke and this is what the back of her leg looked like. They said …
The Doctors are great at what they do. The staff up front leaves a LOT to be desired. The medical records ladies lied and said that they faxed the last appointment paperwork to the insurance and they indeed did NOT. After much go around, …
After being told to go to their walking, confirming that I had fractured bone in my foot after foot surgery with them last year. Upon prescribing meds to me, at my 11am appointment, I was informed upon entering the drug store that it still …
Seems like military personnel are very rushed waited an hour an a half for a 5 min conversation an no answeres to my questions
I have been under their care (sport medicine/physical therapy) for a couple of weeks due to really extensive bad back issues that may require pain management and even surgery in the future. I wasn’t able to sit down, lie down or stand for …
Staff is unfriendly. U can tell they just show up for the pay check. Both times I had to go up to the front desk, they were having non work related conversations and left me standing there until their conversations were done, laughing, …
I want to say thank you to the surgical team and Dr.Van when he done my shoulder January 18,2022. Then to all the staff at therapy. Ali worked with me and very pleasant and ask everytime came in ask how I feel. Sara is the one schedule my …
If I could give 0 stars I would.
They obviously do not care for the patients. No one there actually wants to be there including the Drs. What ever happened to people doing their jobs??