An otolaryngologist-head and neck surgeon provides comprehensive medical and surgical care for patients with diseases and disorders that affect the … See more
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Do not ever go to this hospital if you have any anything life threatening….my Husband’s health has decreased considerably since he spent time in this facility…The nurses, with the exception of maybe two were snippy, non …
Called to talk to nurse to let them know what was going on to see if I needed to come in or if it was normal and the lady that answered the phone was hateful and said they can’t give out medical advice wow and ur a hospital.
My friend went in to have her baby. Horrible staff. To top it off she ends up back in with a SEVERE mrsa infection she got during the c section. Horrible horrible place
READ THIS BEFORE YOU DECIDE TO GO HERE! 03/2018: I’m homeless and I hurt my left ankle, went to the hospital for help and instead got useless treatment. I should of just treat myself and gone to Walmart it would of been way cheaper anyways! …
I needed to visit this hospital Susan B. Allen on 3 different occasions over the last 12 or so years. The first time for Cellulitis, the 2nd for a serious case of Bronchitis and lastly for these last 3 days due to having a Gall Bladder …
My treatment at the foot doctor was terrible took my exrays of foot . Second I lived 60 miles away took exrays at hospital Could seem.me after exrays . Told have make another appointment seen only 5minutes I am a nurse retired. When I …
Waiting to be checked in for Ultrasound. Watching the registration process taking super slow. While 1 of the 2 clerks checks people in. Wasn’t told to arrive an hour early to check in.
Terrible birthing center, worst experience and nurse ever. Was not listened to, laughed about my family’s medical history, not given proper pain relief, and staff would not respond to refusals to exams in the middle of contractions. Was …
I think sba is a horrible place I was in there and was there for several days and and after being sick that didn’t even know what to do so got transfered to andover where I would highly recommend sba people are rude and not educated and …
The last two times my wife was in this hospital have been very unpleasant due to incompetence by the nursing staff. My wife could have died each time a mistake was made by nurses. After the second incident my wife was transferred to Wesley Hospital and we do not plan on using SBAMH again.
I had a wonderful experience as a outpatient surgical patient. The nurses were so friendly, and very attentive to my needs. Got a lot of one on one care, they made me feel comfortable, and were very compassionate. I would recommend this facility highly, as the care was above my expectations.
I would give zero stars if it were possible. Taking anyone here is a death sentence. If we wouldn’t have taken my grandfather to KC he would literally not be alive because of this joke of a hospital. Susan b allen needs to close their doors!!
They are very rude and disrespectful. They badgered my girlfriend because she doesn’t have insurance and can’t afford to get a family doctor. So she has stopped coming the er she counts as her final option.
I was hospitalized and chose this hospital over the one in Andover KS. The staff were great, my surgeon was excellent and the doctors spent the appropriate time to explain things. The only thing I would complain about is the food choices I got but I just had my husband bring me food outside the hospital and no one said a thing.
My daughter’s scary high temp was 107.5 last night prior to heading down to Immediate Care…and being told my other 2 kids couldn’t eat supper in the waiting room while she was waiting to see a doctor. It was 7:30 pm, and I wasn’t going to …
Love the Augusta Walk-in ER, but Gawd the billing is so messed up it isn’t even explanatory from the bills provided. They keep telling you that you owe but can’t prove it in writing and on paper. Can take almost a year to get the …
I wish to thank the tech that did my MRI yesterday. He was very caring and made the experience tolerable for me. I’m super claustrophobic and have major anxiety attacks but I made it through with his help. Admissions on the other hand….I waited for 20 min with a pager in my hand but pager never went off so made me late for appt.
Surprisingly excellent surgical, imaging,and continuing care for such a small town! I’ve had 7 surgeries including lower back and neck fusion. The physical therapy department is awesome! The staff are competent and caring.
I would rate this experience lower if I could. The ER doctor was rude. The floor in the room we were in was filthy. Terrible place. The nurses were very sweet but this hospital seems to consistently be taking steps backwards. A complete embarrassment to our community.
My young daughter cut her hand super deep in Eldorado Lake. We waited for an hour in the waiting room which was completely empty. We never got any help so we just went to Wesley West Wichita ER.
Had to take my daughter to ER this morning. There were only two nurses there. They were so busy it was ridiculous and seemed unfair to me. They were kind,professional and efficient and the team work was amazing. PLEASE let them know they’re doing a good job!
Thank you.
You’d be better off dying in an ambulance on route to a different hospital. Nurses are assumptious, make their own diagnosis. Need Z-pak for my pneumonia and they say I’m overdosing cause I was sweating. Worst hospital you could ever be at
In er with my granddaughter, we’re both sick as a dog but thankfully the we got a good Dr and a great nurse to take care of us. Thank you for everything you’ve done to help us.
Most horrible and unprofessional hospital ever I’ve ever encountered! They discharged information to people that should not have had it. I was in ICU there and was dying. I’d call out for help and they wouldn’t come. I could here the …
My husband and I had to go to the emergency room at Susan B. Allen Memorial Hospital due to his severe pain. The staff was WONDERFUL! He was quickly placed in a room and had the best care from the nurse Abby and the doctor on call, Dr. …
Only giving this 2 stars because I like Dr. Bird as a pediatrician and his staff. The billing department, however, is the absolute worst. They will do anything to get their money even if it is doing their job incorrectly and taking the easy …
Experienced 5 shoulder rehabs, 3 knees, 1 back….a remarkable tolerable (enjoyable ?) experience. I keep going back! Susan has been my go to therapist. My bud Ross loved Andrea. Cannot imagine a more professional, caring, sensitive physical therapy source. Five star, OUTSTANDING.
Could not even get in. I asked if I could get a Covid test A friend that I had been exposed to you a week ago just called and said that they had tested positive and had been sick for the last 6 days. The lady I spoke to you said I …
I wish to make a special commendation for Mike who gave me the MRI on Friday, June Third. He was extremely helpful and took care of my needs when I was having pain getting up from the MRI. Kudus greatly appreciated his assistance.
Absolutely worst emergency room I’ve ever been to on my life. Nurses completely ignore that fact that someone is in pain after setting them in a room and saying they will be seen “shortly”. You’ll sit hours in a room, even if your the only …
Updated 2022 March 2021 I needed surgery and 5 day stay. I received excellent care from the doctors and nurses. Excellent care from Ems also and I would recommend them all. Update : may 2022 I needed emergency care. EMS missed 4 times …
3 hours + wait to have my child seen at the “emergency” department. We’re only 2 cars parked outside. Better off driving to Wichita. How does this place stay open. Must have an ignorant donor base.
I recently had SI joint fusion surgery performed by Dr Librodo. I’d like to thank all the surgical staff for how they took care of me. And the nurses & CNA’s during my recovery were compassionate & caring. Not in a rush to leave my room. …
My mother went to the ER last night with chest pains. I drove two hours to El Dorado to see her only to be told that since my sister had been in to visit her earlier I would not be allowed in her room. I tried to explain my situation to the …
Careful they may bill your services wrong and not tell you and send you a bill two years later. Biggest scam place. The staff handling billing is rude and will deny conversations. Make sure you document every single thing with this hospital …
I will be forever grateful to the nursing staff on the second floor. In a time of family crisis, those wonderful, compassionate care givers made sure my husband’s passing was peaceful and pain free, not to mention their thoughtful and …
I had a stress test this morning and want to say that my experience was great. Kyle is knowledgeable, professional and friendly. Melannie and (sorry I forgot her name) the other young woman who did the treadmill portion were kind and reassuring. Everyone explained each step of the test. Thank you for the best care!
In the past, SBA has been a mixed bag. My wife has had to deal with rude nurses several times and the last time she went in, she was in terrible pain from back and leg problems. Although she was given medicine for this, she was discharged …
We just got a bill for $721.27 and our insurance said that we should only owe $96 and some odd cents. I called and the person was very rude and hung up on us after admitting that the bill should be adjusted by over $600.00. Talk about incompetent. This showed as a final bill by the way.
As I have seen mentioned previously in another comment this place doesn’t even deserve one start deserves to be shut down. As a single working mother of four children, my son had an injury and I had to have a family friend take him in in my …
I really don’t think this hospital even deserves a one star. My mom is in the hospital on the second floor and the nursing staff is very rude. Dr. Mcvay is great, but these nurses need to learn some bedside manners, I hope and pray that if …
My husband was in the ER today for over 5 hours, with a recurrent heart condition. The nursing staff was EXCELLENT; I can not thank them enough. However, the communication from the doctor on staff was non-existent. We found out my husband …
Best mammogram in the area and I live in Wichita.
Shouldn’t be a hospital
Excellent Physical Therapy
.Not being upfront and honest to the patients.
Love how kind and friendly everyone is, this must be a stressful job yet they are so awesome
Bandages = yes please, Covid = no please. Perfect, wouldn’t change a thing!
Had XRays and everyone was so nice and fast.
Negative stars x5. Augusta facility…. rudest woman I ever met works the desk.
My kid has a emergency and only one parent can be there with him.
Please go toa wichita hospital. Do not use this so called hospital
7hrs in the ER and never saw a Dr. Every room was full
Very happy with my visit. The rooms are so nice I didn’t want to get discharged 🙂 Very nice staff.
Came in for breathing pain and they told me to just take anti-acid medication
Do not ever go to this hospital if you have any anything life threatening….my Husband’s health has decreased considerably since he spent time in this facility…The nurses, with the exception of maybe two were snippy, non …
Excellent e.r doctor and nurse care. Not a long wait at all getting in, treated and released. I have nothing but good things to say 👍☺ …
Called to talk to nurse to let them know what was going on to see if I needed to come in or if it was normal and the lady that answered the phone was hateful and said they can’t give out medical advice wow and ur a hospital.
My friend went in to have her baby. Horrible staff. To top it off she ends up back in with a SEVERE mrsa infection she got during the c section. Horrible horrible place
A friendly staff overall. Of course there are some rude dr and staff.
They have taken great care of our family for yrs. I would recommend it highly.
READ THIS BEFORE YOU DECIDE TO GO HERE! 03/2018: I’m homeless and I hurt my left ankle, went to the hospital for help and instead got useless treatment. I should of just treat myself and gone to Walmart it would of been way cheaper anyways! …
I needed to visit this hospital Susan B. Allen on 3 different occasions over the last 12 or so years. The first time for Cellulitis, the 2nd for a serious case of Bronchitis and lastly for these last 3 days due to having a Gall Bladder …
My treatment at the foot doctor was terrible took my exrays of foot . Second I lived 60 miles away took exrays at hospital Could seem.me after exrays . Told have make another appointment seen only 5minutes I am a nurse retired. When I …
Waiting to be checked in for Ultrasound. Watching the registration process taking super slow. While 1 of the 2 clerks checks people in. Wasn’t told to arrive an hour early to check in.
Terrible birthing center, worst experience and nurse ever. Was not listened to, laughed about my family’s medical history, not given proper pain relief, and staff would not respond to refusals to exams in the middle of contractions. Was …
I think sba is a horrible place I was in there and was there for several days and and after being sick that didn’t even know what to do so got transfered to andover where I would highly recommend sba people are rude and not educated and …
Better off dead. This place in so many experiences with family sucks
The last two times my wife was in this hospital have been very unpleasant due to incompetence by the nursing staff. My wife could have died each time a mistake was made by nurses. After the second incident my wife was transferred to Wesley Hospital and we do not plan on using SBAMH again.
I had a wonderful experience as a outpatient surgical patient. The nurses were so friendly, and very attentive to my needs. Got a lot of one on one care, they made me feel comfortable, and were very compassionate. I would recommend this facility highly, as the care was above my expectations.
I would give zero stars if it were possible. Taking anyone here is a death sentence. If we wouldn’t have taken my grandfather to KC he would literally not be alive because of this joke of a hospital. Susan b allen needs to close their doors!!
They are very rude and disrespectful. They badgered my girlfriend because she doesn’t have insurance and can’t afford to get a family doctor. So she has stopped coming the er she counts as her final option.
I was hospitalized and chose this hospital over the one in Andover KS. The staff were great, my surgeon was excellent and the doctors spent the appropriate time to explain things. The only thing I would complain about is the food choices I got but I just had my husband bring me food outside the hospital and no one said a thing.
My daughter’s scary high temp was 107.5 last night prior to heading down to Immediate Care…and being told my other 2 kids couldn’t eat supper in the waiting room while she was waiting to see a doctor. It was 7:30 pm, and I wasn’t going to …
Love the Augusta Walk-in ER, but Gawd the billing is so messed up it isn’t even explanatory from the bills provided. They keep telling you that you owe but can’t prove it in writing and on paper. Can take almost a year to get the …
I wish to thank the tech that did my MRI yesterday. He was very caring and made the experience tolerable for me. I’m super claustrophobic and have major anxiety attacks but I made it through with his help. Admissions on the other hand….I waited for 20 min with a pager in my hand but pager never went off so made me late for appt.
Surprisingly excellent surgical, imaging,and continuing care for such a small town! I’ve had 7 surgeries including lower back and neck fusion. The physical therapy department is awesome! The staff are competent and caring.
I would rate this experience lower if I could. The ER doctor was rude. The floor in the room we were in was filthy. Terrible place. The nurses were very sweet but this hospital seems to consistently be taking steps backwards. A complete embarrassment to our community.
My young daughter cut her hand super deep in Eldorado Lake. We waited for an hour in the waiting room which was completely empty. We never got any help so we just went to Wesley West Wichita ER.
Had to take my daughter to ER this morning. There were only two nurses there. They were so busy it was ridiculous and seemed unfair to me. They were kind,professional and efficient and the team work was amazing. PLEASE let them know they’re doing a good job!
Thank you.
You’d be better off dying in an ambulance on route to a different hospital. Nurses are assumptious, make their own diagnosis. Need Z-pak for my pneumonia and they say I’m overdosing cause I was sweating. Worst hospital you could ever be at
In er with my granddaughter, we’re both sick as a dog but thankfully the we got a good Dr and a great nurse to take care of us. Thank you for everything you’ve done to help us.
Most horrible and unprofessional hospital ever I’ve ever encountered! They discharged information to people that should not have had it. I was in ICU there and was dying. I’d call out for help and they wouldn’t come. I could here the …
My husband and I had to go to the emergency room at Susan B. Allen Memorial Hospital due to his severe pain. The staff was WONDERFUL! He was quickly placed in a room and had the best care from the nurse Abby and the doctor on call, Dr. …
Only giving this 2 stars because I like Dr. Bird as a pediatrician and his staff. The billing department, however, is the absolute worst. They will do anything to get their money even if it is doing their job incorrectly and taking the easy …
Some of the Doctors are great but alot of the staff are rude or just dont care.
Emergency room is a joke. I was held against my will, given anti-psychotic meds …
Experienced 5 shoulder rehabs, 3 knees, 1 back….a remarkable tolerable (enjoyable ?) experience. I keep going back! Susan has been my go to therapist. My bud Ross loved Andrea. Cannot imagine a more professional, caring, sensitive physical therapy source. Five star, OUTSTANDING.
Could not even get in. I asked if I could get a Covid test A friend that I had been exposed to you a week ago just called and said that they had tested positive and had been sick for the last 6 days. The lady I spoke to you said I …
I wish to make a special commendation for Mike who gave me the MRI on Friday, June Third. He was extremely helpful and took care of my needs when I was having pain getting up from the MRI. Kudus greatly appreciated his assistance.
Absolutely worst emergency room I’ve ever been to on my life. Nurses completely ignore that fact that someone is in pain after setting them in a room and saying they will be seen “shortly”. You’ll sit hours in a room, even if your the only …
Updated 2022 March 2021 I needed surgery and 5 day stay. I received excellent care from the doctors and nurses. Excellent care from Ems also and I would recommend them all. Update : may 2022 I needed emergency care. EMS missed 4 times …
3 hours + wait to have my child seen at the “emergency” department. We’re only 2 cars parked outside. Better off driving to Wichita. How does this place stay open. Must have an ignorant donor base.
I recently had SI joint fusion surgery performed by Dr Librodo. I’d like to thank all the surgical staff for how they took care of me. And the nurses & CNA’s during my recovery were compassionate & caring. Not in a rush to leave my room. …
My mother went to the ER last night with chest pains. I drove two hours to El Dorado to see her only to be told that since my sister had been in to visit her earlier I would not be allowed in her room. I tried to explain my situation to the …
Careful they may bill your services wrong and not tell you and send you a bill two years later. Biggest scam place. The staff handling billing is rude and will deny conversations. Make sure you document every single thing with this hospital …
First off the nurses were great! The Dr was not. Unless I’m dying, we’ll make the drive to Wichita.
I will be forever grateful to the nursing staff on the second floor. In a time of family crisis, those wonderful, compassionate care givers made sure my husband’s passing was peaceful and pain free, not to mention their thoughtful and …
I had a stress test this morning and want to say that my experience was great. Kyle is knowledgeable, professional and friendly. Melannie and (sorry I forgot her name) the other young woman who did the treadmill portion were kind and reassuring. Everyone explained each step of the test. Thank you for the best care!
In the past, SBA has been a mixed bag. My wife has had to deal with rude nurses several times and the last time she went in, she was in terrible pain from back and leg problems. Although she was given medicine for this, she was discharged …
We just got a bill for $721.27 and our insurance said that we should only owe $96 and some odd cents. I called and the person was very rude and hung up on us after admitting that the bill should be adjusted by over $600.00. Talk about incompetent. This showed as a final bill by the way.
As I have seen mentioned previously in another comment this place doesn’t even deserve one start deserves to be shut down. As a single working mother of four children, my son had an injury and I had to have a family friend take him in in my …
I really don’t think this hospital even deserves a one star. My mom is in the hospital on the second floor and the nursing staff is very rude. Dr. Mcvay is great, but these nurses need to learn some bedside manners, I hope and pray that if …
My husband was in the ER today for over 5 hours, with a recurrent heart condition. The nursing staff was EXCELLENT; I can not thank them enough. However, the communication from the doctor on staff was non-existent. We found out my husband …