Northern Louisiana Medical Center is a 159-bed facility providing inpatient, outpatient, medical, surgical and emergency care.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
401 E Vaughn Ave, Ruston, LA 71270
Great service
Very nice staff
Horrible place and horrible to work at !
eh.
Very slow !!!!
Never go here worst hospital in Louisiana
I would rather bleed out than to ever go back to this hospital.
Girl that works here…broke my heart. 10/10 would do it again.
Very slow and don’t make children a priority
Was very disappointed
The nurses was nasty and had bad attitude.I will not go there
Worst hospital ever!
So far, people are helpful/courteous, no issues….
Incredible staff … THE BEST !!!!!! Alll nurses were perfect and patient
Worst ER ever.. very very nasty place.
Staff is so Rude … I’m going to report this place
Something has to be done.
Will get your address taken down wrong and instead of trying to contact you via phone or email will instead send you to collections with a bill you never got.
The nursing staff at this place act like they’re mad because they have work to do.. hopefully won’t have a long wait
This hospital wait time is at its worst ,
Wait to be called = Over 2 hours
Wait for room = 40 minutes
Very bad timing
Very slow process. The waiting in the emergency is at least 2 hrs. Bad experience!
Worst service ever! Nurses are very rude, and doctors really don’t care to help you
Very friendly and helpful staff that made sure my baby and our care were well taken care of
Never seem to wanna do their job, I’ve been numerous times and left feeling the same way as I came. Horrible..
Great friendly professional staff. I’m in ICU right now and everyone is so caring. No issues here.
Poor customer service over the phone. I don’t appreciate it when I’m looking for help regarding X-Ray information, and they think I can read their minds.
Dr. Landon Smith and his NLMC Labor and Delivery team were awesome!
Been sitting here in my room alone with the lights off for at least an hour. No one has even came in yet. And I told them I wanted to kill myself. Yikes!!
Jay and missy have went over and beyond to make sure I was taken care off. To be honest,
The entire staff was great b
Always been given great care here, everyone is very caring and friendly. Great hospital for being as small as it is.
Janet, in the One Day Surgery admission was incredibly kind and helpful. Thank you
Seemed to forget my wife was in the place didn’t even bring supper tray. Nor have they checked her blood sugar since she is diabetic. Please stay away from this place!!!!
Run if you are coming I 10 west go back to monroe if coming i10 easy go to minden slowest place around still waiting after 4 hrs finally got blood and urine if you are looking for a place 28th a good sense of urgency and that the doctor seems to care don’t stop here
I only gave it one star cause it wouldn’t let me leave it blank! My whole left side is numb, chest pain, and that side is cold! Hurts to bend my fingers, elbow, anything! If you need to go to an emergency room GO TO MONROE!!!!
Mr. Wallace, A 25 year veteran on the hospital. Im praying for the intire staff to continue to do the GODLY works of the LORD ALLMIGHTY and to especially tend to room 106 , Mr. Darryl Miles.
I worked at this hospital for 12 yrs in the 80,s and 90,s by and it was great shows how much health care has gone down I can tell you what is wrong with the hospital it got bought by Willis knighton if you really want to die go to Willis …
Had two gun shot wounds they er let me bleed out from bed to bed X ray table to table… Got no help while under there care an my wounds where my clean right had to go to another er room to days later.
Sat in waiting room 2 hrs. Asked about an eta several times, but giggled and said they will see.
Was seen to as soon as I arrived. All nurses and doctors etc. was so nice and caring. Everything was explained very well to me before it was done. Over was excellent.
Worse experience ever. They are the slowest people ever. I literally was never seen I just sat there for hours please be careful.
Best labor & delivery! Great nurses, doctors & all around staff. Food was good & they make you feel very welcome & cared for.
Abusive and greedy! Stay far away if at all possible. They may abuse you or treat you alright but misfile your insurance, refuse to file with the correct insurance, then sue you for what they want.
Poor service, always late and they do not even respect the patient.. I have talked to the nurse to ask her about for how long do I need to wait and she ignored me for saying just wait till we call your name. 4 hours waiting in the emergency even though I came with a broken shoulder!!
They put my son in a holding room and didn’t come back and check him till the next morning. The nursing station was across from the room. The dr let me know that the things that’s was wrong with my son was my fault.
The most atrocious service ever!!! From the admitting nurse to the Dr. offered nothing , but poor service with the exception of one nurse named Jama!!! NLMC is by far the most unprofessional, inattentive hospital in NE Louisiana!!
They have wonderful nurses in the L&D department! I received a C Section & was treated real nice, absolutely made my stay comfortable
The staff at this hospital are unfriendly and not professional at all. We walked into the room and this is what we see. I have never been to a hospital where they do not clean up after a patient before sending another one in the room. I just wish there was another hospital in Ruston but unfortunately this is all we get!!
This is the worse hospital!!! Been here since 11:30 am and still sick as a dog! Used my cell to call the emergency desktop desk, they tell that they can see my bp is up. It’s 7:15 pm and still haven’t received anyway meds. I’m calling the health care department in the morning.
Nobody can seem to do their jobs like they’re suppose to. And they wonder why most people hate this place. It’s a joke. I’d be better off seeing Dr Pepper. 🤦🏻♀️ …
Very friendly staff; tended to me in a very timely and considerate manner and consistently checked on me and my newborn to make sure we were ok. Made my labor and delivery experience the best one yet!
After my daughter fell, the Xray was read incorrectly in the ER. They told her to walk on a broken foot. And refused to give her crutches. Didn’t even recommend she follow up with orthopedic doctor.
I didn’t even want to give this 1 star. This is the worst hospital ever!!! They will kill you! They have a habit of releasing patients without treatment and then the patient has to come back within 24 hours because they’re still sick or in …
The ER is the slowest I have ever seen. My grandson had a gash on his head and his head was hurting and there was no sense of urgency. We sat for 30 minutes without being even checked in so we went to another local hospital. If it’s an emergency, don’t go there.
My mother is currently in ICU in a coma and if it’s at all possible for you to take your loved one somewhere else for care…please do so. It’s sad that the works of a few good apples are being overshadowed by so many bad ones at this …
Waited over an hour for pain medication for my husband with a kidney stone. Spoke to 3 different people about pain medicine. Doctor stated that he did not know about pain request for pain meds.
I believe that this hospital needs to have a full administrative review I came to this establishment twice with covid symptoms it was determined that I was covid positive with pneumonia I was sent home twice with no treatment no help just …
God forbid I ever need any kind of emergency help for the rest of my stay in Ruston Louisiana. I went into this emergency room with extreme sciatic pain. I was already feeling worse pain than anything i’be ever felt before and then they …
Quality of patient care on all levels has greatly declined in recent years.
If we could have made it to the Minden ER tonight we would have. This is the worst emergency room experience you will ever have. Rude admins, unknowledgeable nurses, and lazy doctors. Currently waiting for blood results that were supposed …
I can’t imagine a worse hospital to take a loved one to. They don’t seem to understand how to properly print out discharge papers, provide prescriptions, or know how to do general care. Do yourselves and favor and find ANY other hospital
Terrible, incompetent staff. If you are pregnant, go to another hospital. They will not fix any issues you have and will kick you out of the ER if there are other people waiting. They are understaffed and do not actually address issues you …
This hospital is awful. They boast about being seen within 30 minutes of arrival and have an estimated wait posted on their Website and a HUGE billboard, but what people don’t know is that the “timer” doesn’t start until you go through …
We were 4 hours away from home and my son required medical care during the late night hours. An assessment was done, but no medical treatment was rendered. He was told it was not an emergency and they were not required to provide …
Tonight i was in the waiting room from 11:20 till 3a.m. and still saw nobody. I just told them i would leave. Its called an emergency room for a reason. I understand maybe 30mins in waiting room and maybe 30mins in the back but not an hour …
So unprofessional and insensitive. They didn’t carry crutches so I was told to walk on an incapable injury. Not only this, but I basically hopped and almost crawled outside while my boyfriend retrieved the car; before one of the nurses decided to give me a wheelchair.
The nurses were so rude. My mom was crying in the back of the room. She was in agonizing pain. They refused to help her because they assumed since we were poor she must be a drug seeker. They left my mom sit in a room for two hours before …
The rudest people I have ever come across. I called in to ICU to let them know that one of their patients family was in waiting room, all I got was she isn’t here,I said she was given a room before she left other hospital. I told the …
The ER staff at this facility is the best one I have ever been a patient of. Having migraines and Lyme disease means I’ve been to several in the past 10 years but NLMC is hands down the best. I am treated quickly more courteously and just all around better!
My 88 years old mother has been hospitalized twice in the past 2 years.
2 years ago following hip surgery while in the hospital, she was diagnosed with C. Dif. An infectious colitis that is transmitted from feces. And can be …
My son went in to the ER. Treated poorly. Discharged and told to find his own doctor. Sad, this is the only emergency ER in Ruston. …
I had both of my children at this hospital. The OB nursing staff is excellent and I loved all my nurses. However the nursery staff, mainly the nurse practitioners and per. are not breastfeeding friendly at all. I got the impression none of …
During a difficult labor, I had the most caring nursing staff. I felt completely taken care of. My doctor did a phenomenal job as always, making sure that I didn’t panic in a stressful situation.
Rude unprofessional childish 2/12/22 at 6:45am. Emergency room we were here the other day and had no problems and this morning a different nurse and she is extremely unprofessional
If I could give this hospital negative stars, I would. I went into the hospital a few week ago through the emergency room late at night. If you are admitted to the ER ASK FOR A NURSE OTHER THAN KIM KAVANAUGH. She is the rudest human being …
Six and a half hours and still waiting to be seen by a doctor for a 18 y/o who passed out.
First time ever admitted into a hospital. Was transferred from our rural hospital and I requested NLMC because of care my father had received in the past at this hospital. Every member of the staff was very friendly and attentive. Dr. Billy …
Seriously gone downhill over the last five years. If you have an actual emergency, go to Monroe. No care at all about the patients here, and you’ll spend hours in the waiting room regardless of what you’re there for…
Worst ER ever. Long wait times no matter what your problem is. The doctor didn’t even do anything besides give me the paperwork for medication that I said make the situation worse the last time. When they gave me the prescription for a …
Im so upset my best friend and our kids were in a wreck @11 i got to er the same time as paramedics they were great. then we entered the Er……sat and waited 1 1/2 hours for them to just get us in another waiting room every employee was just sitting around didnt seem to care 4 children were in a bad wreck.
I was directed here by my OB/GN. I have been going here for years. He just recently delivered my baby and we had some complications that made me have to have an emergency c-section. Dr. Landon and the Amazing staff at NLMC Labor & Delivery …
My wife and I delivered our first child at NLMC. From the moment we walked up to the second-floor, we were greeted with kindness from all of the staff we came across. Nurses, maintenance, custodial, doctors, and everyone else we had contact …
If I could give a zero I would. Just don’t come here if you’re in actual need of medical care. If you think you can make it 30 mins to the one in Monroe just know you’ll make it to NLMC and sit there for four hours+ don’t waste your time or the precious minutes to save you or your loved one’s life.
WORST HOSPITAL EVER!! Please drive to monroe or minden. Do not stop here in an emergency. I went to the ER, while I was pregnant, with bleeding and pain. They put me in a room and did not check on me for 4 hours. Then released me without any treatment and told me to see my OB the following Monday.
The hospital took great measures to ensure my comfort, both personally and professionally. Every member of staff on my team were checking my progress hourly. Each team member made me feel as if I were their only patient. Hats off to the staff and physicians.
The emergency room is so unprofessional. The person I took to the hospital could not physically get out of the car so I went asked for help & all the nurses just looked at me & said nothing. Just ignored me. The security guard brought the …
I’ve never been to a hospital that has told me ‘there is nothing we can do for you’ after sitting in the waiting room for over 90 minutes. Then after my blood pressure and temp was taken I was directed BACK to the waiting room with the …
My sister is currently being sent home for the second time today with no explanation of what is going on. She is in 10/10 pain in her abdomen and chest. The nurse proceeded to tell her that she had to look at it from an insurance …
My husband was recently hospitalized for pneumonia, but when we first arrived at the ER, he was having chest pains so they took him back immediately & started running tests. After diagnosing & admitting him, he was treated with the utmost …
WORST ER experience of my life!
I went there for a kidney stone and the receptionist could have cared less that …
The Labor and Delivery unit is FANTASTIC! They have such great one-on-one care to me, my baby, and family. Whenever I needed anything or had questions, the nurses were patient, thorough, and genuinely cared about addressing my needs and …
Sat in a wheel chair with bruised ribs for eight hours with one dose of pain/muscle relaxer. Asked for a tray o food – never received. Placed in a corner in ER (room) with no restroom (across the hall) until 8:00am the next morning. What …
The nurses and people I saw were great! However when I went to fill my prescription at the pharmacy they said the person I saw wasn’t there today and he forgot to put his signature, and there was nothing they could do I could try back …
Pray for Northern Louisiana Medical Center for being so rude to me for being a caring parent and got the police involved
I was ignored for 3 hours despite crying, shaking, throwing up and begging for anyone to give me medicine or attention. I heard staff on facetime and texting instead of helping literally anyone. The systems were malfunctioning and the staff never communicated anything to patients. This was the worst emergency room I have ever vistited.
My sister Litha Patterson (76) had to leave dialysis on Wednesday 5/26/21 because of low blood pressure. She ended up in ICU. I thought she would have dialysis in the hospital & get better like she had done before. 5/27/21They told me to …
Contrary to the other reviews I’m seeing, I actually had a very positive experience here. I was seen quickly, even in the midst of Covid cases rising. The doctors and nurses were attentive, and I was diagnosed properly. The RN that took …
I was in the emergency one time, due to the fact that it was an EMERGENCY, I wasn’t able to give my insurance details. I called them the next day to provide the details, they said that they updated it. Very well. All good until now. I get a …
Very good experience. nurses and entire staff were wonderful and very friendly and cardiologist, Dr. Smith, was the best.
You’ve seen the reviews, so I won’t even reiterate the exact same experiences except to say they sound like deja vu to my own. Instead, I’ll recount trying to reach the radiology dept directly. When choosing 7 for the operator, it rings …
Went to Er with crisis high Blood Pressure they Did Nothing but took repeated blood pressures for an hour it went down but was on the way up not 1 test ekg labs X-ray I’ve nothing came home and ended up back at Er in Monroe they took good care of me dissatisfied to say the least
i have never dealt with a ruder nurse than the one that saw me. she didn’t listen to me at all and kept asking me extremely invasive questions and talked down to me like i was a child.
This workplace is very toxic! Especially the dietary ambassador Ms. Laura and Ms. Joyce. There is constant gossiping, rumor spreading and constant harassment. I remember someone started a rumor about a dietary aide worker and a very sick …
2 times they have sent 5000$+ bills to me YEARS after the visit.
This recent time. I have called MULTIPLE times just to be sent to a voice-mail when all I’m trying to do is send an itemized bill to my insurance company. …
Low rent, cruddy and falling apart! Check out the air filter that was in my room! Great place to get sick with something you didn’t have on arrival! Expensive af!
This was the absolute worst experience I had at an emergency room. The ambulance brought me here because I was in a bad car accident. They put me in a room that was so secluded. After my intake I only saw the nurse once and that was for her …
My (1 year old)son was seen at this hospital(ER) for an injury to his arm. Firstly, I just want to say that these people are extremely rude, unprofessional and I really don’t see how they don’t have more bad reviews than they do. They …
Great place to have vaccine near Ruston or Louisiana Tech University. Moreover, they will provide medicine and give you proper advice. You don’t need heal insurance card to get vaccinated.
They gave me a long wait times for discrimination between being young and black is real. They belittled me enough to the point where I just walked out while I was getting a prescription for something that had nothing to do with what was …
My daughter unexpectedly delivered her baby here, due to this being her first pregnancy and it being the closest hospital when she started “hurting really bad”. She was in full labor, and they admitted her. …
If I could give this hospital a negative star I would. Never in my life have I witnessed such unprofessional, uncaring behavior. My 19 yo son attends La Tech, and I live in Shreveport. When he was admitted and we had to stay overnight I was …
My 83 yr old mother was taken by ambulance here. She was having difficulty breathing and wasn’t coherent. They did a CT, blood work, check for UTI & Covid. All test were negative or normal. Doctor never touched my mom. He didn’t listen to …
I have to say this one of the most wonderful experiences I have ever had in a hospital setting. My daughter was a patient there on their Labor and Delivery floor 6/7/22–6/10/22, giving birth to my granddaughter. Every employee whether …
DO NOT go to this hospital. We were driving through town staying at hotel when my husband passed out in parking lot and broke his collarbone. We have worked in hospitals our entire careers and this was the worst we have ever seen. If you …