Terrible. Scheduled a sleep study and they never showed up. Never called me that night. I called their “24 hour” number and they never answered. They didn’t call me the next day to explain what happened and when I called them and told them …
They just keep billing for more money. I payed in full so I didn’t have a monthly payment. Now they want another 84$ for ten months. I talked to Chris who said he was the owner & a attorney. Not a nice guy. Very rude. Extortion is his specialty.
I’m so happy to be a patient here. They do everything right that all the other places get wrong. Anytime I need help, they email me back right away. They are helpful on the phone. I felt comfortable during my tests. My doctor is incredible and helped me get the diagnosis and treatment I needed.
TERRIBLE! I had a sleep study done in their office, and I never received the results. I called multiple times and my PCP requested them personally… and still never received them. The incorrectly billed my insurance so it took 8 months to …
I was diagnosed with Narcolepsy with cataplexy this year. I was seeing a pulmonologist at Unity hospitals. The doctor at that site did not spend more then ten minutes with me and the office billed me for appointments that I did not attend. …
Do NOT go anywhere near this place. They will gladly serve you and then when you call them out on their unethical and downright illegal business practices, they will refuse to even call, let alone apologize. Found out today that the owner …
Had my CPAP fitting done here and therapist i had was very nice and knowledgeable.( Sorry I don’t remember her name.) She explained how the machine works and what I needed to do in detail.The clinic was clean. There was no wait, I got right in . I would definitely let others know to come here.
We had 2 experiences to with Sleep Health Solutions, both were good. They came to our home and showed us how to hook up the unit and what button to push to start the study. It is very simple. We were instructed to leave the equipment on …
About a month ago I was refered here by my doctor. I missed a call to set up my sleep study and promptly called back to set up my appointment. The technician attempting to schedule me was very rude and non-understanding. I was originally …
Went here for a titration. The sleep facility was way better than the hospital; almost like a hotel. Things went well and in a few weeks I had my machine. Called them several times with questions and sleep therapists always responded …
My fiancee got his cpap from this company. It has been a headache from the start. They never called us to start the process. I had to call them to figure it out. Then they finally set up the machine and told us compliancy had to be met …
The woman they sent to me has Zero personality and NO communication skills.
She never called or text the day of my drop -off. I had to call her .My communication with her had been 2 weeks prior to the drop off. Today she picked up the …
I have had great experience with this company for several years. I was overseas when I was diagnosed with sleep apnea and was ordering all my supplies and machines online. When I was home for a surgery SHS squeezed me in and set me up …
Been calling in to see why my order is 3-4 weeks behind left multiple message , you can charge my card but still no supplies, I guess I’ll go back to ordering on Amazon and get it in days !!!!!!!
Got my sleep study done here and it was very good the nurse was very polite and the results convinced my doctor to order a bipap machine the traveling nurse was also very polite and professional and taught me how to use the machine in a clear and concise manor
Go somewhere else to get your CPAP equipment! The first person you’ll have to deal with is a travelling nurse who has a huge area to cover and will be hard to schedule with in order to get your equipment fitted. I ended up driving to …
Horrible experience from the start. It was terrible trying to schedule a convenient time with the traveling nurse because she’s all over northeast Ohio working. I am not certain my cpap machine was new because she brought it in a box and …
After many years of “ignoring my reality” I finally told my doctor about my snoring and possible sleep apnea that my husband had shared with me. My doctor had be do an at home sleep study that showed severe sleep apnea. My doctor scheduled …
Was diagnosed with severe sleep apnea and was told it would be a 3-4 month wait due to supply chain issues. At 3 months I called them, enquiring how much longer it would be, and they said, “Oh, we have them in stock!” Really? Couldn’t have …
Staggeringly incompetent. NO Idea why the Cleveland Clinic uses this business. RX sent in May. 2 calls to “clarify” insurance then in late June they decide my Cigna insurance is not in network. No communication from SHS to me. Was told …
Very knowledgeable, quick service, and friendly
Very clean place very helpful employees would send any one of my clients
I should have went somewhere else for my CPAP equipment. I would not recommend Sleep Health Solutions to anyone.
Thank you for a pleasant experience. Scheduling was quick and my sleep study process was better than anticipated.
Terrible. Scheduled a sleep study and they never showed up. Never called me that night. I called their “24 hour” number and they never answered. They didn’t call me the next day to explain what happened and when I called them and told them …
They just keep billing for more money. I payed in full so I didn’t have a monthly payment. Now they want another 84$ for ten months. I talked to Chris who said he was the owner & a attorney. Not a nice guy. Very rude. Extortion is his specialty.
Terrible service always getting the run around trying to get supplies for your c-pap
I’m so happy to be a patient here. They do everything right that all the other places get wrong. Anytime I need help, they email me back right away. They are helpful on the phone. I felt comfortable during my tests. My doctor is incredible and helped me get the diagnosis and treatment I needed.
TERRIBLE! I had a sleep study done in their office, and I never received the results. I called multiple times and my PCP requested them personally… and still never received them. The incorrectly billed my insurance so it took 8 months to …
I was diagnosed with Narcolepsy with cataplexy this year. I was seeing a pulmonologist at Unity hospitals. The doctor at that site did not spend more then ten minutes with me and the office billed me for appointments that I did not attend. …
Do NOT go anywhere near this place. They will gladly serve you and then when you call them out on their unethical and downright illegal business practices, they will refuse to even call, let alone apologize. Found out today that the owner …
Had my CPAP fitting done here and therapist i had was very nice and knowledgeable.( Sorry I don’t remember her name.) She explained how the machine works and what I needed to do in detail.The clinic was clean. There was no wait, I got right in . I would definitely let others know to come here.
We had 2 experiences to with Sleep Health Solutions, both were good. They came to our home and showed us how to hook up the unit and what button to push to start the study. It is very simple. We were instructed to leave the equipment on …
About a month ago I was refered here by my doctor. I missed a call to set up my sleep study and promptly called back to set up my appointment. The technician attempting to schedule me was very rude and non-understanding. I was originally …
Went here for a titration. The sleep facility was way better than the hospital; almost like a hotel. Things went well and in a few weeks I had my machine. Called them several times with questions and sleep therapists always responded …
My fiancee got his cpap from this company. It has been a headache from the start. They never called us to start the process. I had to call them to figure it out. Then they finally set up the machine and told us compliancy had to be met …
The woman they sent to me has Zero personality and NO communication skills.
She never called or text the day of my drop -off. I had to call her .My communication with her had been 2 weeks prior to the drop off. Today she picked up the …
I have had great experience with this company for several years. I was overseas when I was diagnosed with sleep apnea and was ordering all my supplies and machines online. When I was home for a surgery SHS squeezed me in and set me up …
Been calling in to see why my order is 3-4 weeks behind left multiple message , you can charge my card but still no supplies, I guess I’ll go back to ordering on Amazon and get it in days !!!!!!!
Got my sleep study done here and it was very good the nurse was very polite and the results convinced my doctor to order a bipap machine the traveling nurse was also very polite and professional and taught me how to use the machine in a clear and concise manor
Go somewhere else to get your CPAP equipment! The first person you’ll have to deal with is a travelling nurse who has a huge area to cover and will be hard to schedule with in order to get your equipment fitted. I ended up driving to …
Horrible experience from the start. It was terrible trying to schedule a convenient time with the traveling nurse because she’s all over northeast Ohio working. I am not certain my cpap machine was new because she brought it in a box and …
After many years of “ignoring my reality” I finally told my doctor about my snoring and possible sleep apnea that my husband had shared with me. My doctor had be do an at home sleep study that showed severe sleep apnea. My doctor scheduled …
Was diagnosed with severe sleep apnea and was told it would be a 3-4 month wait due to supply chain issues. At 3 months I called them, enquiring how much longer it would be, and they said, “Oh, we have them in stock!” Really? Couldn’t have …
DO NOT USE THIS PLACE!!
They only respond to negative emails!!
A hassle from day one. They told me they were waiting on insurance to approve …
Staggeringly incompetent. NO Idea why the Cleveland Clinic uses this business. RX sent in May. 2 calls to “clarify” insurance then in late June they decide my Cigna insurance is not in network. No communication from SHS to me. Was told …