AU Credit Union is proud to offer our members a variety of quality financial services, and we are very excited to now serve residents of 11 different counties in Alabama: Lee, Montgomery, Elmore, Macon, Coosa, Tallapoosa, Russell, Pike, Bullock, Chambers, & Barbour. All fans of financial wellness are welcome! We provide convenient remote banking services and affordable financing options for auto and home loans, as well as personal loans and credit cards. Our low rates and friendly local service will make you feel like the best member in town. This is the credit union difference. Finance with family and build long-term financial wellness here at AU Credit Union.
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
1209 S Donahue Dr, Auburn, AL 36832
Constantly locking my card when I need to use it, everything is out dated, and what’s the point in even having an app? Most things you can do with other banks you can’t do with AUCU (like transfer funds bank to bank). I switched banks a …
Great experience
Great bank!!
Great customer service!
Great friendly staff willing to be of any assistance.
By reading all the bad reviews I’m totally scared to have my money in here
Has to be the worst Web site in the history of computing. Please change to someone that knows what an interface is.
Terrible customer service they act as if they think they are better than everyone and your business is not important to them.
Amazing customer service and great people; never had one negative experience here.
Have been a customer for years. Staff has always been professional and courteous.
For several years I have been asking for online access to my IRA and savings accounts. For some reason AUFCU only gives online access to checking account holders….
Auburn University Federal Credit Union is a great credit union to use when you love to invest your money, they have plenty of atms on campus so yay no fees! the one thing you have to do is research before you go to any credit union. plenty …
Not a real credit union, tried to deposit a check into an account I have with another credit union bank. The teller told me they only do there own account holders. They need to change the name to Auburn university bank, not federal credit union.
This bank is the most inept bank you will ever deal with.
I have had to go back and have my debit cards re-ordered many times because they are just incapable of typing a name correct and when they do type it right it …
One teller working, other employees sitting around spraying each other with lysol or sanitizer laughing. Line of people waiting. Finally one of the other workers Baye calls me up to cash a check. She was completely incompetent and calls …
Deposited a LARGE check from “ABC” to my personal AUFCU shares account. 9 months later that same check, for the same large amount, was debited a 2nd time against the account of “ABC.” This was a physical check (for deposit only) that I …
The staff was really helpful and attentive, and tried to solve my situation and provide me the information I needed. However, if you’re an international student, they do not allow you to open the simplest account without having a Social …
I can’t believe this! The weekend of Father’s Day they’ve frozen my account and then not even open lobby nor drive thru, needless to mention won’t answer any calls!!! I’m livid I can’t wait to get my funds removed!
Bradis Worthington did a refinance for my daughter. The interest rate was much better than previous rate, consolidated her car and credit card debt and payment is still lower. This was huge for a college student that is paying her own …
No lie Everytime I go to the Auburn University credit union 1448 N College St, Auburn, AL the wait is long even if you go inside. Like one person on drive thru and 1 person inside. Maybe they’re short staff and that’s understandable however if you don’t want to work there Quit.
Over poor customer service experienced at both the main branch as well as the secondary location. Today I went to the main location to close out a credit card which I had been calling to resolve for months and have been sent to voicemails …
Greet Customer service at the Montgomery Branch, over the phone, not so much. Website outdate. App outdate; unable to see any transactions that occurred on the account with the app. You’re not able to pay your loan via online like other …
It’s easy to get a loan from them, but their customer service and representatives are… special. I don’t know how many times I’ve had to call to resolve conflicts that they could’ve easily fixed themselves. I’ve also got fed up with trying …