Your local credit union – offering personal and business banking solutions from checking and savings accounts, loans, mortgage options, and more! See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
1400 Yanceyville St, Greensboro, NC 27405
They’re slow depositing your direct deposits. You have a set date in paying your bills, and you never know when they will deposit your money.
Working good.
Fast, convenient
WHY WONT ANYONE ANSWER THE PHONNNEEEEE !!!!!!!!!!???????? SERIOUSLY NEED MORE EMPLOYEES !!!!!!! 😭😭😭😭😭 …
This place is slow and can never get ahold of anyone.
I love this bank!
This ATM stole my bank card for no reason at all and I cant get ahold of anyone to report or inquire about getting it back
Very opinionated underwriting taking in to account personal factors that shouldn’t be considered during that process. UDAAP concern certainly
WOW YOU PEOPLE ARE THE WORST COMPANY ON THIS PLANET CALLING MY WIFE OVER .84 CENTS THAT SHE FOR GOT TO PUT ON A CHECK LMFAO,WELL HOW ABOUT WE SUE YOU OVER CALLING US AFTER HOURS AND AFTER 9 PM AT NIGHT AND SENDING EMAILS OVER .84 CENTS THATS CALLED Harassment AND I WILL BE CONTACTING A LAWYER OVER THIS!!!!!!!!!!!
– I Wish I Could Give A Negative Star , I Have Been On The Line Going On 42 Minutes , I’m NOT Happy , I Will Be Switching To Bank Of America , Atleast They ANSWER THERE PHONE !!!!!!!!!!
Thank you for taking the time to review and taking care of my concerns.
Excellent rates on vehicle financing. Lines can be a bit long but overall a great place to bank.
Just awful! Staff isn’t knowledgeable about their own services and make mistakes in every transaction. You can never get anyone on the phone and they don’t return messages. High staff turnover. App sucks. Hours suck.
Love Premier FCU been a member for over 10 years great rates low interest payments. Friendly staff.
Currently on hold as type this bc they don’t answer the phone.. they have the worst customer service I’ve seen at a bank. Also stop trying to use Covid as an excuse for your poor service, it was bad before and during the pandemic.
Would have gave 5 stars but atm is always down everytime I go.
Y’all don’t have sense of urgency, i be having crunch time due to my job i dont have 15 and 20 mins to sit on the line waiting for somebody to help me . Other than that a good bank slow lines also in the building smh !
Great customer service everybody friendly. My Services Representatives Kristi Jennings is Very helpful with opening my account and helping with a loan.
DO NOT a bank here ! Worst bank ever! The ATM never works ! The lines are insane! It’s such an inconvenience
Had some early issues, but I can honestly say that I have had more positive things to say about this credit union than negative. Friendly and courteous staff and always looking for ways to help. Not going anywhere anytime soon.😀 …
Okay rates but terrible service. I’ve never seen anyone make it that hard to give them money. Staff all the way up to the branch manager are rude and the website and app are barely functional, making keeping up with payments and balance …
Great people. I’ve been with this credit union 11 years and have never had an issue. They have helped me through some troubling times when I had horrible credit and have financed several vehicles for me along with personal loans.
DO NOT BANK HERE! These people steal your money and like to freeze your account due to their own incompetence. If you like being lied to and not being able to access your money, then this is the place for you. Their customer service and …
Poor slow service. And if u dont look how they think you should look. YOU cant even get a joint account for your spouse. REPORT it to the branch manager and her boss as well and nothing happens. Employee still works there and clearly she was discriminating toward my husband.
I am very upset by your handling of my creditcard account. I called in 2-1-17 to inquire as to why my statement was showing a payment of $549 instead of the normal $120. I was advised that I was 38 days late and that this is going to be …
I’ve come three days in a row, to try to withdraw my money. Your ATM is always broken, down and want let you get your money! Had a emergency.. I got to wait!! Horrible.
I applied for an account online. Was told I needed to verify my identity. So I stop by during my break just to present my ID. Spent my entire break waiting to show someone my ID. I was the only one there when I arrived and only two people …
If the person below is able to finance multiple cars through you guys with horrible credit what is stopping you from financing a car for me. WE all deserve a second chance. Sound like discrimination to me. …
I have been with Premier Credit Union for about 4 years and I have enjoyed every minute of it. I have to give the Greensboro branch and Graham Branch a praise. Every time I call or go there, they are more than willing to help and have went …
My husband and I have been a member for more than 10 years. Great Tellers inside and the drive-thru window. I see 2 major problems: 1. I have is tried to contact the Credit Union by phone, have the worst problem no one the phone I’m on a …
Called about refinancing my vehicle, I let the representative i know my credit score, I have Equifax credit monitoring and Experian. I was quoted a great rate and the full amount my vehicle was worth at 9:30am. Later that day around 4pm I …
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I submitted a dispute for a fraudulent transaction that happened me back in Jan of 2020. 1st off the dispute specialist have no sense of urgency and interest. I …
I have had a account with them for over 10 years. I wanted to refinance our commerical van. My husband pays 536 monthly. We wanted to refinance the van and set the payments for 300. They told us today that my husband doesn’t make enough …
Worst bank ever ! Block your card when you have money so no card over the whole weekend! This has happened three weeks in a row! No explanation but makes me verify transactions not one like 15 each time. They don’t give loans even if your …
Just spent 30 minutes in the drive thru making me even later for work. Then the line I was in changed from open to closed so I had to change lines then what do you know that line clears out and people keep pulling up to it. Then when I …
People please be diligent in doing your research. I’m sharing my experience to help those who may come across this “bank”, beware. Ultimately I ended up filing a complaint with the NCUA. If I could give negative stars I would. …
I’ve been trying to establish my credit and for the longest I kept hearing from my grandma to “Join the Credit Union, they’ll help you establish credit and it’s easier to get a loan for a car with low rates.” I apply for a small loan of 300 …
This had got to be the absolute worst bank on the planet. I wish I’d went to the REAL Charlotte Metro as this place is a CROCK. I’d rather drive the hour and 15 minutes to an actual CMCU because this one is full of ish. You know when …
Services offered and rates are at or better than industry standards. I do not like that the staff will not pick up the phone and answer a call nor will they return a call after a voice mail is left.