Founded by the Franciscan Missionaries of Our Lady in 1949, Our Lady of Lourdes is a regional acute care medical center focused on the healing ministry of Jesus Christ. Lourdes is a wholly owned subsidiary of the Franciscan Missionaries of Our Lady Health System, which is the largest locally-owned, not-for-profit health system in Louisiana. As such, our hospital has access to a great many resources – helping us to fulfill our mission.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
4801 Ambassador Caffery Pkwy, Lafayette, LA 70508
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(Translated by Google) Now now now
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Sad sad sad
My name is Denise White. I give this hospital (5 stars) ! I was there 9/2018 -3 days .The Dr.s & Nurses were great. They took a lot .of fluid off me (diabetic) . I RECOMMEND this hospital to anyone that’s physically sick .GOD BLESS & KEEP EVERYONE THERE.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Nurses are very nice and attentive
I would have given no start but that was not an option. This is the most horrible, heartless hospital I have ever seen starting with the Nurses on down to Food Services .For what I read this Suppose to be a christian facility…. I think …
Seeing the Dr.
Rude ass people
Very friendly
Love the bedside manners
Wonderful
Dr. Visit with relative.
Takes time to find the problems
Great
Provided excellent care.
Good place to recover.
Excellent place to work too!
Loving dedicated staff.
Very good
Staff is excellent, real dedicated people!!
Very professional and awesome staff and very clean atmosphere
ER is horrible. Very inefficient.
Best hospital I ever went to.
The staff is top notch, very loving and caring
They mixed up patients before.
this is my birth hospital and I am very proud of it!
Was not happy with prognosis from ER physician.
Great staff and such wonderful medical care.
Hospital is pretty good. ER service “SUCKS”…………….
Wonderful facility with staff that goes above and beyond the call of duty
You are better off going to a third world country than going here. Totally unprofessional, incompetent and arrogant individuals.
Beautiful clean professional hospital. Great walking outdoors.
The staff is really good and friendly, the cafeteria is awesome, real good prices
This hospital has turned into another general not caring about patients anymore
Brought my daughter to er..wonderful care, professional staff..the er is the best
Kind and friendly, especially during these trying times.
They treated me and my friend Connie, very nice
Horrible just horrible and I only gave this crappy hospital one star because I wasn’t able to give it zero stars I wouldn’t send my gold fish here if it was dead
Worse hospital I have ever been in
This is a very good clean staff they care about their patients .The worker are so positive.
A wonderful hospital with wonderful staff who took great care of me and a thank you to Chaplain Jeff who came to visit me and pray with me.
If this had big 0 button for the E.R I would definitely press it. Definitely don’t want to give it one star!!! Rude rude doctors!!!!!!
Stay away. Don’t bring anyone here, this place is trash.
Horrible patient care. The nurses avoid you and do not try to help.
Don’t ever tell ME to put on a mask when 1/2 of your administration walks around with no mask at all! Thanks!
All I can say if you have an emergency don’t come here! You will die
They are very nice and friendly.
Very clean and new facility. Most of the staff is Very friendly. My experience has been enjoyable.
HORRIBLE,HORRIBLE, HORRIBLE!!!!
NO OTHER WORDS CAN DESCRIBE THE WAY MY HUSBAND WAS TREATED. WE ARE LEAVING & GOING TO ANOTHER HOSPITAL WHERE THEY ACTUALLY TAKE CARE OF PATIENTS!!!! NEVER EVER GO TO THIS HOSPITAL!!!!!
All the staff was very nice and helpful. My stay was mostly in ICU, and I want thank yall.
Took my mother to the er late at night Was sitting in the exam Room for over 3 and a 1/2 hours never saw the doctor
Christian hospital and staff.
Sister Ven and all the chaplains are very dedicated and caring.
THEY ARE RUDE AND RACUST TOWARDS BLACK PEOPLE HORRIBLE BEDSIDE MANNER AND IF YOI BLACK IN PAIN THEY LAUGH AT YOU SO YOU CAN HEAR THIS HAPPENED OVERNIGHT WHEN I WAS ASKING QUESTIONS ABOUT MY CARE!!
Front Desk Receptionists are very rude! They don’t seem to have any pride or passion about their work ethic whatsoever.
Could not sleep because of the laughing and loud talking ALL NIGHT. Dirty floors when I first got in.
Alright for a hospital, but it’s not user friendly. So big you can get lost. The staff is helpful though.
Just had surgery yesterday at this hospital and everyone was so professional. Great team of staff and doctors.
Worse ER I HAVE EVER BEEN IN MY LIFE!!! People trowing up all over and nobody to clean it! Waiting hours to see a “fake doctor”…
Sum of the workers here are very disrespectful in the lobby area…😠😠needs to be corrected …
Horrible hospital, no wonder it is always dead in there! Too many people I’ve known passed away there due to lack of knowledge of doctors & nurses. My suggestion go to Lafayette General!
The emergency room was horrible asked for a blanket twice never brought one the service sucks though they were better then other hospitals but boy how wrong was I don’t bring your family or friends to our lady of Lourdes never thought I would say this
Four hours wait In lobby! A hospital that doesn’t want to see patients
Very nice staff. Got me in quickly and where very professional. I drove from McComb, MS. to have MRI, trip well worth it.
Awful staff very rude, no compassion for people, didnt even follow up with the procedure like they promised. This is the worst hospital i have ever been to. Such a shame for a religious named based entity
This was on of the worst stays ever we was on the 4th floor and the nurses acted like they could care less I am not being my husband back ever again
The staff are not caring, I only wish I had names so I could shame them here. Not nice, very cold people working in this mad house. Up yours, OLOL.
I’m great ful that they we’re able to help my sister get through her pain and sufering. The people are very friendly.
My sister is in here the staff is very caring they try to do there best in everything they do.The doctors gets to the point of what’s going on with her condition. The aides are caring too.Thank You so much for the care .
I love this hospital. I would have rated it 5 stars except for the night shift . I asked to go to the bathroom and they waited so long that I had an. accident. It was humiliating !
I am a veteran. My VA doctor had me go there for testing on July 13th. My doctor called me to today and told me he still has yet to receive the test results. I called the hospital. The patient advocate gives you an answering machine and …
Swollen face from infection that kept swelling substantially as I waited for two hours in pain to be told I shouldn’t go to another hospital and just wait
One week stay in this hospital should have gone to uhc or Lafayette general dirty room nurses are all very loud all night they will never wash ther hands or change gloves and if you hit the call button good luck reaching somebody and if you …
If I could give zero I would.. this is the WORST hospital ever.. I have been an RN for 22 years and they make me embarrassed to be in healthcare.. they are rude & ignorant.. the ER dr didn’t even have the audacity to see me .. trust me with all of the other wonderful hospitals .. DO NOT WASTE YOUR TIME!
Slowest emergency room I have ever been in. I sat and waited 2 hours and still never seen a doctor or room. Had to leave and go to lafayette general. I was in a great deal of pain and waited that long and was never helped
Very nice staff wait was short and they seem like they really do care about you and your health
Ill never come here again. My uncle had a hemorrhagic stroke and was sent here. It was two days before he even seen by a dr. They never gave us any information or updates on him. Go to Lafayette general.
They called me for an over the phone check in and told me there was no copay for a liver biopsy my doctor ordered. After taking off work and making arrangements I go down and while checking in get told I would have to pay over 2,000 dollars out of pocket…. extremely bad business.
My fiancée was here and they wouldn’t let me go back to see her because only people with wrist bands were allowed to go. And then her own father tried to go back and they told me no also. Worst place I’ve been. Don’t recommend it at all.
Knats flying around the ER. This use to be a clean facility and it may be during the day but not at 1am
These are the things this hospital (Our Lady of Lourdes) exhibits : unprofessional, rude, disrespectful, no compassion for patients, communication skills and patient privacy lacking!!!
I have an issue with their emergency room wait time. I had my nephew brought in at 3:30pm, and as of 9:20 pm he is still waiting. I understand that patients are seen according to severity, be we have watched people come in and go with our …
Poor experience in the emergency room. They are very busy, or perhaps understaffed. The health professionals treat you in an assembly line fashion with little compassion.
Went in for an emergency and didn’t have to wait long at all. Of coarse it is a hospital, so the bill was something along the lines of your right arm and first born child which is to be expected.
Emergency Room wait time is ridiculous. I’ve been three different times (w other people) and have never waited less than 5 hours to be seen.
They take amazing care of me everytine I have gone and needed medical attention . Nurses and Doctors are very compassionate and they will find what’s the problem and take care of it. For me they have.👏 …
ER busy with some back up but seriously injured people seen quickly. Admitted but had to wait for bed upstairs. The people are so nice!!! Food score a 10
My wife was admitted after suffering a seizure, first treated at St Maritn Hosp in Breaux Bridge. Transferred to OLOL through ER. Her Neurosurgeon was Dr William Brennan who was eventually notified of her admittance. So OLOL assigns Dr …
Put in a room for1 or 2 hours.saw ER doctor who came said that every one was at a code before i came here thats why no one can tend to me.my b/p cuff off lef it off just to see if they would check it.no body did. my o2 senor came off …
I had my son 8 weeks ago at women’s & children’s hospital and it was the most traumatizing event of my life. Just got done writing their 1 star review. But I was discharged from this hospital yesterday and I could not have been more happy …
This hospital is the best hospitalever. The staff is so sweet,caring, and patientwith the patient and the families. Also if they brought my momsomething to eat and she wanted something else theywouldbring it. They are just all sowonderful I wish every hospitalcould be like them.
Poor inpatient care… Crazy waiting times and the entire staff except for the secretary and the people the first take you in the back to get your blood pressure seem to be gossiping or partying while patients are in pain…..not cool still here 5 hours later there still partying while patients are passing out in the lobby
Call before you go or u might be disappointed waiting hours,lot nicer staff than that at lafayette general S.colledge
I have nothing but wonderful things to say about this hospital and the awesome people who work here. They saved my husbands life. Dr Patlola is my hero and his team is five star.
Horrible a** service will not come here again. If you want to wait for hours just to see a doctor this is the place for you. Sense of emergency is not here. The whole waiting area is empty yet they have two patients just sitting here for hours. Please pass this message to friends and family. Avoid this hospital.
Long waits, the ER room was dirty and restroom was disgusting. There was no extra chair in the room when I was there with my 18 year old daughter. I had to ask for one.
Nurses are so rude in the ER would like to see a whole new staff their judgmental and throw slang at you. Who do I contact to complain on a worker?
Took my aunt in to the ER. She passed out I believed her sugar level was high. This short bald-headed doctor or nurse kept asking these irrelevant questions like what did yall do to her,what did yall give her. And he tried to wake her up by …
The staff has been great . Very helpful with all our questions and concerns. Polite and courteous. The 6th floor burn unit has excellent staff knowledgeable Nurses and staff, took great care of my husband . Couldn’t have asked for better.
Our Lady of Lourdes is a special place to work! Love the team spirit behind our common mission. Our clinical teams are weary but remain true conquerors of COVID. Thank you Acadiana for loving us thru this pandemic. We are here to serve you.
DONT EVER SEND YOUR LOVED ONES HERE! THEY ARE HERE FOR A PAYCHECK! THEY LET PATIENTS DIE! THEY TREAT PATIENTS LIKE GUINEA PIGS . THEY NEVER WANT TO GIVE YOU INFORMATION ABOUT LOVED ONES.
I went to the emergency room in severe pain. They drew bloodwork within five minutes. Three hours later, emergency room still packed and the people next me who had waited five hours were told to go to another hospital because no guarantee they would be seen in the next seven hours. I left and got a bill for $500. I will never go back.
Waited over 2.5 hours in the ER. My wife blacked out and passed out in the waiting room. Took 8 minutes for someone to come check on her during that episode. They told us one person was ahead of us. We saw them go in then we’re told two …
New hospital, but horrible staff (from my personal experiences and those of family and friends). I’ve given them numerous chances, but every time was worse than the last. No compassion, etc. LONG wait every time, busy or not. People …
Not impressed not one bit. The lady at the lobby entrance, monitoring visitors, is very rude and she gives out the incorrect information on more than one occurrence.The visitors visiting my dad she’s telling them the incorrect numbers and …
I have cancer I took treatment in Baton Rouge area and then this is my second time going through it and I’m in Lafayette and Lafayette is just as good if not better people with great very helpful
Excellent facility. Genuine care and compassion exhibited by every employee my family met during an extensive hospital stay with my son. I would highly recommended this facility! …
A joke i think if u ain’t Catholic or Baptist they don’t care about your health had hernia. Repair and excess skin removal and the nurses only only came to check on me twice when u beep takes 30-45 mins to come but sitting down at the …
This is the most horrible hospital in Lafayette, this dam Emergency room policy about only two people (the same two) are allowed in the room. The patients oldest child had driven from New Orleans and can’t visit her. When it’s understood …
This is the most horrible hospital in Lafayette, this dam Emergency room policy about only two people (the same two) are allowed in the room. The patients oldest child had driven from New Orleans and can’t visit her. When it’s understood …
The staff at the Our lady of Lourdes burn unit is phenomenal! Timely, kind, informative, which made our experience completely acceptable.
I have brought many patients here, the staff is excellent and always provides the best care. Only bad thing is the er gets filled super quick because it’s such a nice hospital with top of the line staff. Besides that, by far the best for extended care
I went tonight for stomach problems. And we needed a nurse we called and no one never came my fiancé had to recall for a nurse to come and when she did I told her I was having neck pain so she said she had to go find the NP and they didn’t …
The stay was very good. I had thought I had chosen the perfect hospital for my wifes surgery and stay. Now the bills from all over the country is coming in. NOPE the Billing Department did not even come see us to talk about where the …
For a private hospital for a few nurses in the er were kind of rude.not wanting to Answer my questions and just not sure they wanted to see patients and I will be going to Lafayette general hospital I. The future
My husband is 77 years old. The DR. ordered a CT Scan of his chest due to persistent cough and he had lung problems before, spot on lung. We checked in and signed all papers. After several minutes she called us to the window and said due …
Until my most recent stay at Lourdes, I would have said this is my preferred. Not any more. After 3 days in the hospital for a procedure, I was released on foot, with no wheel chair to bring me to the vehicle waiting to take me home. I had a kidney procedure and I have MS. Being told there were no wheel chairs available was ridiculous.
Well, I always receive superb service from this place. I did delete my previous review because after the weekend passed, I called this morning and sure enough my license and my insurance card is there, I am very satisfied, because there is …
The patient care at Our Lady of the lake is awful the emergency room nurses are so rude and unprofessional. The physician did not even seek my illness what I went there for. The nurse that did my I did my arm is swollen and bloated. I …
I don’t see how people rate this hospitals so high. The wait is horrible. Waited nearly four hours for a prescheduled out patients service. Not to include the front desk lady ask me what my dad’s name was when we handed the paper with …
The ER was absolutely horrible. I waited for 2 hours to see the doctor for only maybe 5 minutes. He told me what test he wanted to run but the nurse did not do any of it. The first nurse I saw only once and never again within the 5 hours I …
Waited with my daughter for 5 1/2 hours. ER service sucks!!!!!!! Forgot to give fluids for dehydration, offered nothing for pain. After taking out IV, asked if we wanted to stay to get fluids. WORST SERVICE EVER!!!!!
My brother was just discharged and no one ever checked his vitals all afternoon. He’s been wrapped in blankets with chills. He’s recovering from pneumonia and has been on ventilator for days. …
The doctor I’m the emergency room named Dr. Lee treated me so badly. He said he would prescribe me medicine for my sprained ankle. Then lied and said he couldn’t. Then after that they let me leave with a sprained ankle and offered no …
The care I received was very good, but I was robbed in the emergency room! When my doctor sent me to the emergency room I chose Lourdes because they are in network for my insurance. I didn’t find out until weeks later that the emergency …
Very disappointed in the care of this place. My husband had a 3-4 level back/neck fusion with some other stuff. The first day was great, but he was so out of it, it didn’t matter. Day 2 through day 10. I immediately realized that if I’m …
Lourdes is horrible…they will forever be in debt to us. Their lawyers were slick and kudos to them. They let my wife stay in a unconscious state for four hours before the doctors realized she had a brain issue. She urinated in the ER …
Absolutely great hospital. Very caring, attentive staff. They made me fell as though i were family. The surgical staff…awesome! Nurses…awesome! Dr. Paredes, very caring and concerned with a GREAT bedside manner, wonderful doctor. I …
My husband was admitted there. It’s a very clean and beautiful place. The service in the emergency room is awesome. The nurses and doctors are very professional. This is my husband hospital of choice.
Love this hospital so much!!! The staff is AWESOME. Been dealing with them for about 10 years & will refer anyone there. I used to do infusions every month @ outpatient center & they would act like I was family. Live about 1 hour away but …
Pretty damn horrible. Had gotten burnt and one person told me to do the wrong thing after surgery. Went in for 730 to be in surgery for 9 didn’t get in until 3 in the afternoon. Did all follow up visits and a full year after I got called …
This hospital needs to make their patients more of a priority. doctors who are nonchalant about not really understanding why something is happening to a patient instead of trying new possible tests & consulting with the patients. leaving …
This hospital is absolute garbage. My father awoke with massive chest pains. We all thought he was dying. We called an ambulance, and went to the hospital. We then sat in the lobby for 5 hours waiting for help. Nothing ever happened. We …
The ER staff was fantastic with a few minor improvements and reminder to staff concerning personality, I still have to give them the utmost rating.
On conference for work, got sick went to ER and my journey. I was scared, but …
Awesome staff, great doctors. Very clean and is well kept. They have monitors so that family members/visitors know what is happening with the patient at all times. Nurses were excellent. If you must go to the hospital, this is your best choice in Lafayette.
Great staff, caring doctors, nurses, CNA’s and housekeeping!
COMMENTS-
To the nursing staff and aides of Third Floor – Our Lady of Lourdes Regional Medical Center: Thanks to a wonderful staff of nurses, aides snd support people who …
My son seen through ER a couple times and was awesome. So I decided to have my tests ran here. I should have known it would be a disaster when over the phone conversation went downhill. My doctor sent all orders for testing. Lourdes …
7 hour wait to see the ER doctor for him to blow us off. If he spent 5 total minutes with my mother, we were lucky. Never examined her, only thing he did was listen to her stomach. Ordered a basic X-ray and was told to go home, lie my …
ER time is horrible, once waited till 7am still never saw a doctor. My father just had a stroke, they gave us no hope, they’ve nearly killed him many times (blood pressure cuff on arm with a blood clot), neglect him and treat him like a …
I came here for a biopsy and they were so amazing! From the lady screening for COVID at the door, to the receptionists, to my surgical procedure team, everyone was so amazing. I have never been treated so well at a hospital before. 10/10 recommend!!
My problem is with their Patient Accounts department. Medicare and Blue Cross supplemental did not pay for “self-administered drugs”. These are medications I take daily at home that were administered by the nurses when I was in the …
The only reason I’m giving one star is, it won’t allow me to give ZERO.
I recently had back surgery at this hospital and couldn’t have been more disappointed with the entire facility (excluding my surgeons, the PT department and …
I was placed in a room for over 3 hours with a horrible migraine, I paged the nurse because my my migraine became more intense to the point that I needed to vomit because of the pain. When nurse PJ came in the room he was very rude and …
By far the worst experience I have EVER had at any hospital in my or my poor mothers entire life. My 83 year old mother went to Our lady of lourds on valentines day. We got there at our scheduled time of 9:30am, she was there to have a …
Came here to visit a sick friend and the hospital is very well kept up. It does not look like your average hospital. It is colorful and there is a lot of religious artwork. I’m not very religious but I will say that it helps this place’ s …
Previously I had been here and had a quick stay due to a gallbladder removal. So when my husband was having severe abdominal pain and vomiting for over 18 hours, we came here. The ER was great, we didn’t really have any issue except that …
Just left the ER and highly frustrated. My daughter and I sat there for 4 hours and wasn’t seen. They took our initial test, bp, temp, heart rate, and even did a chest x-ray on her then after………..nothing as the hours went by. Many …
If I could I would give the hospital no stars. My mother died at this hospital! A nurse punctured her lung with a feeding tube, twelve days later she died. My mother was in the care of this hospital due to severe burns. However, she was …
15 hour siting here at Our Lady of Lourdes very poor quality have not seen a doctor yet
I have been a patient here on several occasions in the past 2 years and I have found the care to be excellent. The physicians and nurses went above and beyond to meet my needs. I highly recommend Our Lady of Lourdes. …
My Emergency Room experience was superb!
Each department that saw me was kind, professional, and very knowledgeable.
The Nurse Practitioner, Ms. Bailey, was exceptional as well. …
i will never use this hospital. i do not recommend either to anyone. i had hard time to get discharged even i was promised after my mile walk after lumbar surgery in late morning. my all efforts with nurses of all shift resulted in one …
I brought my daughter in on our way home from vacation with a high fever. The staff immediately took care of her in the most amazing manner imaginable! They were extremely thorough and so kind! They ensured that I understood everything. …
My experience is we checked in at 8 pm with nausea/vomiting and flank pain almost 8 hours later we still haven’t been seen by a physician or told ANYTHING! If the rating had a zero I would give them a zero !!!!! Made no sense the. I had to …
As an RN I know what care is supposed to look like. I actually worked here years ago. My dad went in for COVID so no visitors allowed. He’s been there 14 days now. We were told he had to be restrained for confusion. We haven’t been able to …
Waited with my mother who had a blood pressure of 200/110 for three hours in the ER. Five people got up and left in the three hours. My mother just asked them to recheck her blood pressure and they said they would after they took care of the newest walk-in
We were in town for the International Festival. I awoke at 1:00 am on Wednesday with severe pain in my lower right side. My wife took me to the Emergency Room at Lourdes Regional Medical Center. I was taken immediately to an exam room …
On 6/30/21 I was rushed by ambulance to OLOL hospital, my spleen had burst.i was in horrific pain. I was in and of it screaming . I don’t remember much but my kids tell me that staff worked so hard on me n and at one time there were 5 …
ER nurses here are terrible. Very rude, extreme incompetence, lots of side talk, unprofessional and can not do the simplest thing like run an IV. I left in worse shape than I went in because the nurse bruised my entire arm. She must have missed the lesson in clinics on how to run an IV.
Just save yourself the trouble and go elsewhere. They’re very uncaring and rude. Upon leaving to get treatment somewhere new, the guy at the front desk in the emergency department passive aggressively said I should go across the street at womens and childrens. That’s exactly what I did and we got way better care.
Terrible service and staff. Everyone is rude and unprofessional. Sat for three hours in the lobby after suffering with dehydration after major surgery. They said it wouldn’t be long. After three hours waiting they said 5 people were still …
This has been the worst experience ever! There is no urgency in the ICU department! Nurses (most of them) are rude and unprofessional. The level of care is poor. Dr Naidu is the most disrespectful doctor I ever met!
Brought my dad here and he was rushed to the back and given the best service. The nurses are great !!
Son was sent to ER from their Urgent Care. Was in terrible pain. No one even looked at us. Sat here while other patients were sent to the back with minor issues or none at all. Other reviews said that they only treat black people bad there. Guess what? That is a lie. No service at all.
Very long wait times. Up to eight hours. I personally counted 5 patients walk up and ask iv to be taken out because they had been waiting for 6 to 8 hours. No one really seemed to care about them leaving. At the time I am writing this …
Terrible patient care in Emergency Room! My mother was in severe pain from ruptured disc and wasn’t scheduled to see her orthopedic for another week so decided to go to ER to get some help/relief. Waited for 3 hours in waiting room people …
We have brought my father to the ER three times in the last six weeks and has been checked in twice.
The ER staff are caring and gracious. My father is 95 years old and hard of hearing. I have stayed nights with him when is checked in and the night staff are great
I brought my daughter to the Emergency room after visiting the urgent care clinic who thought her appendix was rupturing. We got to the hospital around 7 pm and did not leave till 1 am. We sat in the exam room for hours waiting. They never …
Great surgeon, HORRIBLE nursing staff. My dad just underwent an extensive back surgery. He has been waiting for his pain medication for over an hour. We’ve called the nurses’ desk three times, gotten nothing but attitude from the desk. He’s …
Absolute trash. While the care was great, the 8 months of trying to help them get their claim processed with the VA while being threatened with collections is just sad. I’m 100% disabled veteran and got authorization, they still can’t figure it out. Pathetic! Still dealing with the shenanigans as I type this.
Worse hospital on Laf. Have been sitting in the emergency room for over 2.5 hrs waiting for medical attention after bringing a loved one in having stroke conditions. Staff unhelpful , laughing and gleeful with an emergency waiting room full …
As a military family, we’ve lived in 5 states. This was by far the best hospital. I can’t say enough good things about Dr. James Garcelon. My 6 year old needed surgery and he was just amazing with her! The children’s hospital was awesome!
My 17 year old is having some minor health issues and needs to see her doctor that happens to be in the professional building attached to the hospital. I have been trying to empower her lately and teach her how to do things like make her …
My son had an appt. and I couldn’t bring him so my mom being the amazing person that she is drove him an hour and a half so they he could make this appt. She also had my daughter because there was no one else to watch her. They refused to …
4th floor day nurse was rude and was never around when called on not to mention when she did come around it was a bother. I do understand that they are understaffed but at the end of the day that is not our fault. There is not guidance and it literally took over 24 hours for a doctor to show up in the room to check on my so.
Giving this hospital one star is too much. My father was brought to this facility for a severe stroke and we ended up staying for over 40 days. Only a handful of doctors were helpful in my dads recovery. The case management team is an …
My experience here was horrible not only my aunt was fighting for her life and things was already stressful. The nurse that was over my aunt was very rude. Every time we asked a question it was the rudeness and the rolling eye like she can …
I was feeling bad today so I went to the emergency room. There were about 50-60 people sitting near me with no masks on just coughing. I got up and went to the check in desk and asked them if it wasn’t mandatory for everyone in the waiting …
I would give this place 0 stars if I could. Yes when I went, the doctor was not as pompous and arrogant as Dr. Richard was today with my daughter. However, to say it is a christian hospital, they lack compassion, love and care for their …
It’s July 9th, 2022. Day shift on 5th floor needs to have respect for their patients not call people names and laugh at them or make them wait over 30 minutes to be changed. They’re completely disrespectful and unkind, people who help …
Whoever the people are up front taking information are extremely rude and just all around not friendly. The woman is talking so loud about other patients and how they do not need to be here because “ nothing is wrong with them”. Not …
This is the only hospital any of our family members will go to. We also see our primary care physician at Lourdes so we come here fairly often. The hospital is clean and the staff has always been friendly and helpful.
Went there tonight – the 6 hr wait wasn’t the problem – I KNOW there’s a shortage and I am SO thankful for the medical staff that is there, however the ER dr tonight was dismissive – blamed the issue on COVID immediately as in the first 30 …
My mother had a heart loop procedure yesterday AM. The supporting staff was great, Nurse Lisa and Miranda in particular. …
This hospital is the worse hospital. Have to wait two to three hours before lunch or breakfast. Waits days to give your meds that you’ve already been on. DO NOT GO TO THIS HOSPITAL
Horrible experience! I was in terrible pain. I sat for 6-7 hours and still didn’t see anyone. I got my vitals and blood drawn and still didn’t see anyone hours later. I watched 2 shift changes and everyone get food and no one calling patients. This was ridiculous and very unprofessional. Not pleased at all
Let me start by saying, this hospital and the urgent cares have always been my go to. My grandfather, grandmother, were treated here and passed here. This is the hospital my mother chooses as well. …
From observation in ER, I view one patient receiving service every 40-45 minutes on average. Beside seeking $100 k donators, spend time seeking adequate ER doctors and receive better ratings. God bless the almighty dollar.
Update: A day or 2 later went to Ochsner Lafayette General and ended up having Gallbladder Surgery. …
This is truly a hospital that you got to the die! The ER Dept is horrible and they treat disabled veterans very poorly. It’s ashamed that in this day and age that they treat anyone much less veterans this way. Especially us veterans who are …
One lady at the front desk with long red was extremely rude to everyone on Aug 26. I felt my heartache after I witnessed her being rude to several elderly people. Merely LEAVE If you don’t want like your job. These elderly people didn’t ask …
This use to be my favorite hospital with the best staff. Not anymore. This is the 2nd time since September I’ve been admitted with severe pain and high blood pressure. Both times I’ve seen NPs that don’t seem to care. On top of that I had …
Awful!!!!! I had been at urgent care all day and they gave me a fast pass since i was HIT BY A CAR to see a doctor at the emergency room. The nurses were rude and cold and they put me at the back of the line. I ended up leaving instead of …
Worst hospital ever I honestly don’t even know how you’re in business. I was there 4 hours to be given no medicine even though I told them multiple times I couldn’t move my arm. The doctor had no idea what he was doing please send him back …
my mom was sent here after a stay at Iberia Medical Center(thats a whole nother story) and let me just say that this is by far the BEST hospital ever. I’m definitely at peace and know that she’s in the best hands. All the nurses and doctors …
I understand on a Sunday that staff can be short, but 3 hour wait for to be treated is uncalled for. Especially when we arrive there wasn’t that many people, and obviously more people come. Next, why put a IV/catheter into someone to take …
My father was admitted into the ICU at the beginning of October 2022. He was treated very poorly by nursing staff and doctors in rotation. To a point where he was basically being written off and making the family feel pushed to make …
I was in terrible pain from a lumbar puncture that was leaking spinal fluid, and my nurse In the ER, Tabitha H, was amazing! She was kind caring and compassionate. She was attentive and professional, efficient and excellent at her job …
My dad spent 3 days in the hospital and he had meet many different doctors and they were working so well to treat my dad except the last one. I guest he is Indian man doctor. Let me tell you what happened. First of all, he is …
You go to this place if you’re okay with dying. They write you off, have zero compassion, and then charge your wallet as much as possible. I’ve never felt so disrespected and dehumanized coming to this location. I waited 3-4 hours having …