Absolutely terrible staff. They will insist on unnecessary, investigative procedures that your insurance will not cover just so they can make a profit. BEWARE
I love the Drs. And the staff here , they are very nice and understanding. I’ve never had any problems with getting a appointment and they spend the time they need to go over your results.
This is an updated review after meeting with Dr. Rahhal for results after the endoscopy. To be fair, I told them I would consider revising my initial negative review after speaking to Dr. Rahhal. …
I love this practice! With a pending liver transplant Dr. Khadrah and staff has gotten the attention of the Florida Hospital transplant center explaining why this must be done now rather than later. In the meantime both Dr. Khadrah’s staff …
Dr. Rahha is very demeaning and impatient. He was not responsive or helpful in any way when we were admitted into the hospital. All he wanted to do was discharge us and send us elswhere. He was rude and disrespectful to his patient when we …
In November of 2013, I decided that based on family history and recent concerns it was time to have a colonoscopy. I consulted both my insurance company and the physician’s office to ensure that the procedure would be covered 100%. After …
I was admitted to Heart of Florida hospital with an acute gallbladder infection. Dr. Rahhal was assigned as the surgeon to do my endoscopic procedure pending the results of an MRI. He never came to give me the results and I was taken down …
I never write reviews but I want to take a moment to write one for the South Lake Gastroenterology department. I had a Colonoscopy done at the Endoscopy clinic, by the way this was my first time ever! This group was amazing! From the moment …
Literally just got back from having a colonoscopy and endoscopy and had to make sure I noted how amazing everyone was. I was in and out in no time and all of the staff were super nice. I especially like that they work with you with payments …
I have been seeing Dr. Maqsood for the past 7 years. He is a very knowledgeable and caring doctor. He listens to his patients and is able to calm them down. His staff are always nice and polite to me.
I have been going to D.Khadrah for 15 years now ! He is wonderful ❗️So caring and gets to the root of every problem ! I would recommend him and his office to everyone! Kristy , who works for him always goes above and beyond for the patient as does the rest of his staff !
I am very happy with south lake gastroenterology, I have been a patient for over 7 years and have been seeing Dr. Khadra, He is very understanding, takes his times with patients. I enjoy speaking to his nurse kris, she absolutely loves her …
The nurses went above and beyond with my mom’s care. Helped us get authorization on a medication that was much needed. Very thankful for the time and care given by South Lake Gastroenterology!
Tammy is awesome. No-nonsense and pro-active on tests. Dr. K is excellent on the day of the procedure. Procedure days are not often, only reason Its not 5 stars. I recommend this office.
I was pleasantly surprised with my entire experience with this practice. Everyone was kind and helpful. I wouldn’t trust any other Gastroenterology group with my family’s care. Myself and many of my family have been patients of this group for years.
Dr. Kadrah is very kind and knowledgeable. He does a great job with my elderly father in law. Everyone in the family gets excited to talk to Dr. Kadrah! He spends a lot of time getting to know you.
Had an appointment at 8:00am on 8-27-15. As a college educated person myself, I expected the doctor to be professional and perform all necessary testing prior to scheduling a procedure. After waiting almost 45 minutes, I finally saw Dr. …
Appointments are generally on time and office is organized. My Dr. did an excellent job with my endoscopy and colonoscopy and ambulatory staff are well oiled machines.
Dr. Khalid Maqsood is very professional and was focused on my issues. In addition, he demonstrated true care and concern. Reminds me of the ethics doctors had when I was younger. …
My wife has been going to Dr. Khadra since 2013 and every year until now which is 7 years and have found this office and the staff to be EXCEPTIONAL. With all the health issues that occurred with her, she was given priority treatment and …
My Colonoscopy is scheduled for April 22 and cleansing on April 21, Easter Sunday. Sorry can not do it, I have to take my elderly mother to church services 40 miles away where she lives and I can not do it hugging the toilet. I have …
Nope. These doctors order dozens of very expensive tests for me and I also paid for an endoscopy and colonoscopy, also a lot of blood work. I was told it would be paid for as part of a study. They have since reported me to creditors. The …
Amara is amazing! She goes above and beyond to make sure she’s exhausted all avenues in providing top notch patient care. I can’t thank her enough for taking the time to make me feel like I matter!
I had a virtual ppointment scheduled for 2:10 pm on 3/30/21. Needles to say my appointment never happened. I called 4 times to see why my appointment was never honored and I was transferred to a voicemail everytime. Horrible service. I …
After working in the medical/health field for over 10 years, I consider myself fairly knowledgeable when it comes to healing your body and the gut. I’ve been dealing with an issue for a while that I can’t seem to figure out so I went here …
I want to thank all the staff at the office and Dr. Khadra for getting me in for my appointment so fast, then making sure my insurance covered everything and even waiting with me till my husband showed up to pick me up from the office and …
Doc didn’t even do anything. I went in there on a referral from my doc. spent a while filling out all the paper work, finally got called in and had to give all the information again to the nurse while on the computer that I just spent time …
In most doctor offices you may encounter one or two amazing individuals but this team is so different. This is an Amazing Team of diverse professional who share the same goal..that’s making sure that their patient’s issues are resolved in a …
They only schedule colonoscopies 2 days a month and won’t let you change doctors to accommodate your schedule. No one ever returns phone calls. I left 4 messages to have Suprep called in. No call back, they had all the messages but said …
Dr. Rahhal was very informative in my first appointment with him and I have no complaints about how he explained what could possibly be going on. Unfortunately the front office staff could use some training in common courtesy towards …
I would not recommend this office at all. Been months waiting on results- I called and the nurse picked up, very unprofessional extremely ignorant so I asked for her name and she hung up on me. Tried to call back numerous times and no answer. Do not go to the office!
I am an established patient, and had a telemed appointment to review MRI results. Dr. Khadra missed the appointment after I remained available for the 2 hour window that he/his operation expects. I called after 2 hours and made it known I …
This place is terrible. I was referred by my OB/GYN and made an appointment to have a scheduled call 3 weeks out. No problem. The day before my appointment I got a call saying my appointment was from 2 PM – 3 PM but the doctor may call a …
This place is currently still performing their production of Covid-19. They’ll make you wear a mask even though I’ve been in and out of multiple hospitals in the central Florida area, none of which have required one. Get over yourselves.
Horrible experience! I was scheduled for a procedure on July 1st. Had already taken all my sick days (which was hard to request). Then on June 28, I received a phone call from the office stating that I could’t get the procedure because they …
BEWARD OF THE BILLING DEPARTMENT. I have been a patient since 2011. I have a family history of colon cancer and started getting colonoscopies early. Before I had a colonoscopy this year I spoke to South Lake Gastroenterology and their …
Forcing your patients to use online scheduling and not answering your phone? From a medical facility? Terrible, Horrible, Customer service. This happened 2 yrs ago as well. …
I was offered an appointment on the telephone because I was sick and I couldn’t make it to the office and they kindly arranged that for me. Very convenient when you are sick and you cannot leave the house. It’s good that this office offers …
This office never returns calls no matter the severity of your situation.
NEVER AGAIN!!!!!!
Best GI in town.
Always helpful, kind and friendly.
Great practice! Great experience!
Excellent compassionate thorough care.
Great Doctors with too much knowledge and experience, their staff is friendly, and I am grateful they saved my life
thanks guys
Absolutely terrible staff. They will insist on unnecessary, investigative procedures that your insurance will not cover just so they can make a profit. BEWARE
The doctor is nice and some staff members but his office manager is unpleasant and rude person.
Excellent experience. They took good care of me and my husband and were so nice.
Tough to reach — bad communication. Appointments kept getting rescheduled and changed.
Dr Khanda is an excellent doctor. Kind, professional, understanding and thorough.
Very happy with their care and knowledge! From the staff to physicians everyone was so kind, patient, and compassionate when I needed it the most!
I love the Drs. And the staff here , they are very nice and understanding. I’ve never had any problems with getting a appointment and they spend the time they need to go over your results.
This is an updated review after meeting with Dr. Rahhal for results after the endoscopy. To be fair, I told them I would consider revising my initial negative review after speaking to Dr. Rahhal. …
Very friendly and helpful people. The doctor was great with a nice bedside manner. They even helped me get my medicine through my insurance.
I love this practice! With a pending liver transplant Dr. Khadrah and staff has gotten the attention of the Florida Hospital transplant center explaining why this must be done now rather than later. In the meantime both Dr. Khadrah’s staff …
Dr. Rahha is very demeaning and impatient. He was not responsive or helpful in any way when we were admitted into the hospital. All he wanted to do was discharge us and send us elswhere. He was rude and disrespectful to his patient when we …
In November of 2013, I decided that based on family history and recent concerns it was time to have a colonoscopy. I consulted both my insurance company and the physician’s office to ensure that the procedure would be covered 100%. After …
I was admitted to Heart of Florida hospital with an acute gallbladder infection. Dr. Rahhal was assigned as the surgeon to do my endoscopic procedure pending the results of an MRI. He never came to give me the results and I was taken down …
I never write reviews but I want to take a moment to write one for the South Lake Gastroenterology department. I had a Colonoscopy done at the Endoscopy clinic, by the way this was my first time ever! This group was amazing! From the moment …
Literally just got back from having a colonoscopy and endoscopy and had to make sure I noted how amazing everyone was. I was in and out in no time and all of the staff were super nice. I especially like that they work with you with payments …
I have been seeing Dr. Maqsood for the past 7 years. He is a very knowledgeable and caring doctor. He listens to his patients and is able to calm them down. His staff are always nice and polite to me.
I have been going to D.Khadrah for 15 years now ! He is wonderful ❗️So caring and gets to the root of every problem ! I would recommend him and his office to everyone! Kristy , who works for him always goes above and beyond for the patient as does the rest of his staff !
I am very happy with south lake gastroenterology, I have been a patient for over 7 years and have been seeing Dr. Khadra, He is very understanding, takes his times with patients. I enjoy speaking to his nurse kris, she absolutely loves her …
The nurses went above and beyond with my mom’s care. Helped us get authorization on a medication that was much needed. Very thankful for the time and care given by South Lake Gastroenterology!
Tammy is awesome. No-nonsense and pro-active on tests. Dr. K is excellent on the day of the procedure. Procedure days are not often, only reason Its not 5 stars. I recommend this office.
I was pleasantly surprised with my entire experience with this practice. Everyone was kind and helpful. I wouldn’t trust any other Gastroenterology group with my family’s care. Myself and many of my family have been patients of this group for years.
Dr. Kadrah is very kind and knowledgeable. He does a great job with my elderly father in law. Everyone in the family gets excited to talk to Dr. Kadrah! He spends a lot of time getting to know you.
Had an appointment at 8:00am on 8-27-15. As a college educated person myself, I expected the doctor to be professional and perform all necessary testing prior to scheduling a procedure. After waiting almost 45 minutes, I finally saw Dr. …
Appointments are generally on time and office is organized. My Dr. did an excellent job with my endoscopy and colonoscopy and ambulatory staff are well oiled machines.
Dr. Khalid Maqsood is very professional and was focused on my issues. In addition, he demonstrated true care and concern. Reminds me of the ethics doctors had when I was younger. …
My wife has been going to Dr. Khadra since 2013 and every year until now which is 7 years and have found this office and the staff to be EXCEPTIONAL. With all the health issues that occurred with her, she was given priority treatment and …
My Colonoscopy is scheduled for April 22 and cleansing on April 21, Easter Sunday. Sorry can not do it, I have to take my elderly mother to church services 40 miles away where she lives and I can not do it hugging the toilet. I have …
Nope. These doctors order dozens of very expensive tests for me and I also paid for an endoscopy and colonoscopy, also a lot of blood work. I was told it would be paid for as part of a study. They have since reported me to creditors. The …
Amara is amazing! She goes above and beyond to make sure she’s exhausted all avenues in providing top notch patient care. I can’t thank her enough for taking the time to make me feel like I matter!
I had a virtual ppointment scheduled for 2:10 pm on 3/30/21. Needles to say my appointment never happened. I called 4 times to see why my appointment was never honored and I was transferred to a voicemail everytime. Horrible service. I …
Stay away. Please. Good people shouldn’t have to deal with this kind of treatment just to get healthcare. …
After working in the medical/health field for over 10 years, I consider myself fairly knowledgeable when it comes to healing your body and the gut. I’ve been dealing with an issue for a while that I can’t seem to figure out so I went here …
I want to thank all the staff at the office and Dr. Khadra for getting me in for my appointment so fast, then making sure my insurance covered everything and even waiting with me till my husband showed up to pick me up from the office and …
Doc didn’t even do anything. I went in there on a referral from my doc. spent a while filling out all the paper work, finally got called in and had to give all the information again to the nurse while on the computer that I just spent time …
In most doctor offices you may encounter one or two amazing individuals but this team is so different. This is an Amazing Team of diverse professional who share the same goal..that’s making sure that their patient’s issues are resolved in a …
Short: This office thinks it’s ok to just hang up on a referral from the ER. I don’t even know why. …
They only schedule colonoscopies 2 days a month and won’t let you change doctors to accommodate your schedule. No one ever returns phone calls. I left 4 messages to have Suprep called in. No call back, they had all the messages but said …
Dr. Rahhal was very informative in my first appointment with him and I have no complaints about how he explained what could possibly be going on. Unfortunately the front office staff could use some training in common courtesy towards …
I would not recommend this office at all. Been months waiting on results- I called and the nurse picked up, very unprofessional extremely ignorant so I asked for her name and she hung up on me. Tried to call back numerous times and no answer. Do not go to the office!
I am an established patient, and had a telemed appointment to review MRI results. Dr. Khadra missed the appointment after I remained available for the 2 hour window that he/his operation expects. I called after 2 hours and made it known I …
This place is terrible. I was referred by my OB/GYN and made an appointment to have a scheduled call 3 weeks out. No problem. The day before my appointment I got a call saying my appointment was from 2 PM – 3 PM but the doctor may call a …
This place is currently still performing their production of Covid-19. They’ll make you wear a mask even though I’ve been in and out of multiple hospitals in the central Florida area, none of which have required one. Get over yourselves.
Horrible experience! I was scheduled for a procedure on July 1st. Had already taken all my sick days (which was hard to request). Then on June 28, I received a phone call from the office stating that I could’t get the procedure because they …
BEWARD OF THE BILLING DEPARTMENT. I have been a patient since 2011. I have a family history of colon cancer and started getting colonoscopies early. Before I had a colonoscopy this year I spoke to South Lake Gastroenterology and their …
Forcing your patients to use online scheduling and not answering your phone? From a medical facility? Terrible, Horrible, Customer service. This happened 2 yrs ago as well. …
I was offered an appointment on the telephone because I was sick and I couldn’t make it to the office and they kindly arranged that for me. Very convenient when you are sick and you cannot leave the house. It’s good that this office offers …