Garbage Collection, Trash Removal, Recycling Services, Recycling Pick-Up, Junk Removal, Yard Waste, Food Scraps, Reliable Curb-Side … See more
Read More| Friday | 8AM to 4PM |
| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
250 Birch Bay Lynden Rd, Lynden, WA 98264
Horrid employees
Great crew
Joke of a company!
good job guys.
Rude service from Hades
Seems expensive and the scale there seems inconsistent ..
Terrible customer service
Very friendly, dependable, local.
Trying to reach this locations over the phone is horrible and it’s over price.
Don’t like billing system….not a good experience in the office.
They need to come into the 21st century with payment options. No option to pay by card or online. Rude customer service!
Bad customer service. I hope one day another company can take over.
I really dislike posting terrible reviews, but this company just sucks, and something needs to be done about it!!!!
Didn’t pick up twice because 1 recycle bin was too close to the garbage can. All my neighbors do the same.
I don’t even know what to say… An utterly pathetic excuse for customer service maybe? 🙄
This business needs a complete overhaul. Let the reviews speak for themselves. …
Save yourself the hassle and drive to Ferndale. The 15 minute added drive will add a year to your life.
This review is for Brian who picked up my yard waste recycle! Thank you for coming to pick up my yard waste and for explaining with good professional Mannerism!
$700 for a 10 yard roll off. RIP OFF!!!
I went in twice and verbally cancelled my service with them, and they never cancelled it.
Good service is key, and they don’t have it .
We are new to the area. I have had to call several times with many questions and requests. They have been very friendly and helpful each time!
Like all other reviews, terrible customer service and they don’t care. No other business could stay open this way.
Nightmare to work with. Quoted one price then billed another. And the rude office staff really adds to the experience.
i’ve been charged several times for my neighbors extra picks up with nothing but a oops, sorry response from customer service
I have also had missed pick ups as well, with no indication as to why.
Simply HORRIBLE. There’s really not much else to say, but apparently we’re stuck with them….too bad there isn’t competition in this arena
keep good track of your billing with these capital christians. They truly are out to collect !!!! Three times in a year I caught them padding my bill to the point I fired them gladly. I relished doing it because the owner is so arogant. Its cheaper to do it yourself or even hire me ! Screw Nuttsack valley disposal food.
There is no excuse for the extremely LOUD banging following recycle pick up. I was visiting in Everson this morning & was jolted from sleep by this huge Big Bang!!! Are we bring attacked & bombed?? That was how loud it was. Just called …
People told me that Lynden was a nice town and that people are helpful and friendly. That wasn’t the case here. We were cleaning out thw garage of the property we bought and had a huge amount to take to the dump. When we arrived we saw the …
The office team at the Nooksack valley disposal office in Lynden, is terrible! The manager CARRIE added to the unpleasant representation and I would rather drive my garbage to Ferndale! There is no understanding or any customer service skills!
Worst customer service I have ever dealt with. Charged my credit card and called the next day to get the credit card number again. Huge battle to get my money returned.
Crummy little monopoly of a company. Expensive on the face, but then the little nickel and dime fees start to show up. For instance the overfilled bin fee, you’ll get that every time the lid on your bin doesn’t sit flush. Three bags …
We’ve had no issues with the garbage pickup service but we haven’t yet received a bill and cannot get ahold of the office. I constantly get a busy signal. How are your guys’ phone systems that old?
Friday is the day my recycling is supposed to be picked up. I called, in the morning, to make sure it would be picked up, the lady on the phone put me on hold, came back and told me the driver was in my neighborhood and would pick it up. I …
My garbage didn’t get picked up this week. So I brought it down and asked that I not get charged for dumping it since it wasn’t picked up. The two men both accused me of not putting out the garbage and argued with me about it. They were happy to cancel my service of nearly 7 yrs over the $5 I didn’t want to pay.
The girls that work there have the WORST customer service skills I’ve ever encountered. The owners are despicable humans. If you don’t have to don’t use them make the trip to ferndale and drop off yourself. Much cheaper and more pleasant experience.
Does not follow covid-19 protocol. I was unsurprised to see customers not wearing masks in Lynden, but the employee was not wearing a mask either and rolled her eyes at me for being the only person wearing a mask during a pandemic. If you care about your safety, go someplace else.
Literally the worst customer service. Was just hung up on twice. Unbelievable. I hope that woman gets fired. Laziest drivers. Refuse to pick up our recycling for weeks if your cans are literally 1 foot too close to the house. They can’t …
My 80 year old father called to complain they were letting trash fly out of the back of the trucks, so this month when they came to pick up the garbage, they left our bin 20 feet down the bank. He had to go down and get it out of the ditch. …
Not enthused at all. Lacking in customer service, and doesn’t care for customers one bit. We are in the process of moving, so needless to say we have trash. Yesterday we had noticed half of our bin was emptied. No, it wasn’t packed, we had …
Office staff are great. Always friendly. Very helpful.
Horrible. Our county has allowed for this to be the only service available to residents and businesses in Lynden and thus you’re stuck with their highway robbery charges. They know it and tell you to “Call Around” like it’s going to do …
People don’t typically leave reviews on expected service. They will use their service for years and then something negative happens more than likely a misunderstanding of the company’s policies, and they leave a negative review. In my 16 …
Worst company ever!!! They over charge for everything! Customer service trash!
They have missed picking up my recycling multiple times lately. I called to see what was up and they said the pick up guy just forgot my street…again. I get it, mistakes happen. But I asked if I could have a refund since I’ll have to drive …
The only thing NVD cares about is your money. Receptionist will do nothing to resolve issues and the garbage collectors want to play games saying how to place the bins then not collecting them becase they want it another way. Find another service and do not go through NVD.
2 garbage cans and a few extra bags of garbage cost me 35 dollars to dispose of. It is half the cost at RDS or republic off of slater. Won’t be going back to NVD. Too expensive
Terrible customer service!! Very outdated service there’s no way to pay your bill except sending a check in. That’s okay if you are home all the time but if you travel then you will miss your payment and they will not pick up your garbage …
We’ve used NVDR for years. Yes they use phone vs. email, but I find this more personable. Staff have been patient & kind (for the most part), even though I’ve asked for info I should have known/kept track of. Thank you for your patience with me!
Worst customer experience. They feel email is too complex a method to communicate and was told “we do not do email”. I see why this company is dis liked so much. It is garbage. Should be pretty easy business to keep clients happy. If had any other option would surely take it.
This is the worst company I have ever had to deal with. Every dealing with them has been such a rude encounter. But today just topped it off for me that they truly are the worst company, especially for being local. I had a house fire and my …