Pioneer Family Practice’s mission is to provide high quality, compassionate, patient-centered care. We partner with our patients using evidence … See more
Receptionist was terrible, I couldn’t even get an appointment set up because of her inadequacy. I’d rather find someone else than deal with such people.
Awful!!!! Rude front desk!!! Don’t care about patients at all!!! How you going to have a dr that only works till noon?? Horrible wait times, even worse availability!! Reading the reviews seems to be common. Can’t wait to go somewhere else.
Dr. Grande and Heather are awesome, they are always very kind and patient and I feel Dr. Grande genuinely cares about me, my health and my well being, I never wait more than a few minutes past my appointment time (and I’ve have regular appointments every 3 months for the past few years) I highly recommend this office.
My husband took my son to an appointment here and my son was left in the room for 20+ minutes to find he was FORGOTTEN about. He had to peak his head out and ask an employee to which she responded that they didn’t know he was still …
1 and a 1/2 years ago I had a major medical issue that I kept trying to pass off as less than it was. When I finally went in to see Dr Chris Johnson he took it more seriously than I did. He went out of his way to research my symptoms, …
Dr. Johnson and all staff have been very wonderful to go see. He is very professional and compassionate to my problems. He really listens and asks me questions as well as my input, not many doctors do that.
If you enjoy catching up on magazines in a waiting room this is the place for you! Count on waiting a minimum 45 minutes before even getting called back! The admin staff resemble the scene of the nearly departed office from the Beetlejuice …
I have been seeing an extraordinary doctor at Pioneer Family Practice, Dr Lucinda Grande ! (For a few years now) I’ve never had such a great doctor. She really cares about my needs and tries to connect with me to understand me and get me …
Literally the worst experience of my life and I didn’t even get to see a doctor. As someone who graduated from the piadric doctor I took me a very long time to find another doctor despite how wonderful my parents insurence was. As expected …
I stopped seeing Dr. Johnson after I’ve been seeing him since I was 5 and I am now 24. I have been getting the same birth control script since I was 14. They supplied me with a 3 month supply and several refills. Once I have no more …
My wife and I have been going to pioneer family practice to our favorite doctor Lucinda Grande and her MA Heather. We have been seeing them for few years now and it has been joy because the care the respect and the attention we get is just …
I’ve worked here since July 2001 as a medical assistant and love it – the doctors, patients and my co- workers. As an independent family practice office, we really are like family. I’m retiring in September, and I’ll miss this special office.
Great place
Going down hill in the last 3 years
No complaints. Very thorough. Good job!
Love this place. Dr Johnson is the best!
Wait times on the phone are HORRIBLE!!!!! Go to another clinic. Awful customer service.
Poor scheduling management. Im writing this review as i wait for my 415 apointment at 445.. doctor not effectice at listen to concerns.
Very friendly and a good staff. Dr Cates is great.
Receptionist was terrible, I couldn’t even get an appointment set up because of her inadequacy. I’d rather find someone else than deal with such people.
My family really likes this office. Everyone we’ve seen has been great. We’ve been patients for 6+ years
Awful!!!! Rude front desk!!! Don’t care about patients at all!!! How you going to have a dr that only works till noon?? Horrible wait times, even worse availability!! Reading the reviews seems to be common. Can’t wait to go somewhere else.
Great family doctors office. Large waiting room and multiple physicians so even if yours is on vacation there is always some one to see you.
Dr. Grande and Heather are awesome, they are always very kind and patient and I feel Dr. Grande genuinely cares about me, my health and my well being, I never wait more than a few minutes past my appointment time (and I’ve have regular appointments every 3 months for the past few years) I highly recommend this office.
I have been going here for probably 20 years… Good people friendly staff..
My husband took my son to an appointment here and my son was left in the room for 20+ minutes to find he was FORGOTTEN about. He had to peak his head out and ask an employee to which she responded that they didn’t know he was still …
I’ve been seeing Dr. Playstead for a number of years. She is amazing. I’m always impressed when she remebers the little details. …
1 and a 1/2 years ago I had a major medical issue that I kept trying to pass off as less than it was. When I finally went in to see Dr Chris Johnson he took it more seriously than I did. He went out of his way to research my symptoms, …
Dr. Johnson and all staff have been very wonderful to go see. He is very professional and compassionate to my problems. He really listens and asks me questions as well as my input, not many doctors do that.
If you enjoy catching up on magazines in a waiting room this is the place for you! Count on waiting a minimum 45 minutes before even getting called back! The admin staff resemble the scene of the nearly departed office from the Beetlejuice …
I have been seeing an extraordinary doctor at Pioneer Family Practice, Dr Lucinda Grande ! (For a few years now) I’ve never had such a great doctor. She really cares about my needs and tries to connect with me to understand me and get me …
Literally the worst experience of my life and I didn’t even get to see a doctor. As someone who graduated from the piadric doctor I took me a very long time to find another doctor despite how wonderful my parents insurence was. As expected …
I stopped seeing Dr. Johnson after I’ve been seeing him since I was 5 and I am now 24. I have been getting the same birth control script since I was 14. They supplied me with a 3 month supply and several refills. Once I have no more …
My wife and I have been going to pioneer family practice to our favorite doctor Lucinda Grande and her MA Heather. We have been seeing them for few years now and it has been joy because the care the respect and the attention we get is just …
Front desk receptionists and MA I interacted with were kind, knowledgeable, and professional. …
I’ve worked here since July 2001 as a medical assistant and love it – the doctors, patients and my co- workers. As an independent family practice office, we really are like family. I’m retiring in September, and I’ll miss this special office.