Terrible customer support. They say the are going to do something, and don’t do it. Not helpful. They wanted to charge me $70 to ship me a new debit card in a timely manner. Instead it’s been over a week and nothing. Called them multiple times and no help whatsoever.
Amy was rude in the phone and then hung up on me. I just want to close my accounts snI have moved out of state. I guess because I wont be a member soon I am not worthy of respect or decency.
Invisible transactions happening on my account and the bank is no help. Overdraft fees when I have money in my account. Every time I call during business hours I’m left waiting and the phone hangs up after about 20 minutes of waiting. Terrible customer service and money disappears from your accounts here with no explanation
Tribble customer support, teribble bank never had so many issues with a bank before. The ATM machine gives me a different balance then my phone and when I go in. I never know how much I have. Then I went negative in my checking and I told …
I absolutely love this bank! They’re always so extremely helpful and I feel like being part of a family! Made the switch from Bank of America and I’m so extremely GLAD i DID!! Thanks so very much WCCU for your willingness to ALWAYS GIVE TOP …
What I like about WCCU, customer service is top notch. I prefer to diversify my banking with more than one institution, I like to use a bank and credit union.
At WCCU I’m more than just a random customer, the staff at my local Richmond …
Not sure what’s up with the bad reviews, but i have had a great experience with wccu. I have my auto loan and heloc there. Great rates friendly staff, good service. My only bad experience was with a home loan, the staff member i was working …
The most helpful bank ever. They even went to the car dealership for me with paperwork. They are always great on the phone. I don’t know who wanted to charge you $70, unless there is a problem getting a new card that fast. I just wait for it.
Came here to refinance my car and the Financial Services Manager Amy Clark helped me out. She Helped get me an offer I was happy with, she was very friendly and helped me as much as she could. Happy I made the decision to come here
Suck
Always locking my account cause I buy some things out of state
Pretty decent for bank. Safer than your mattress.
Staff is very helpful and friendly, especially those who have been there for yeara!
Love the tellers. They are usually very polite and friendly!
Worst bank ever horrible hours inconvenient ,rude workers and they need to change something would never get a loan from them again
Terrible customer support. They say the are going to do something, and don’t do it. Not helpful. They wanted to charge me $70 to ship me a new debit card in a timely manner. Instead it’s been over a week and nothing. Called them multiple times and no help whatsoever.
Amy was rude in the phone and then hung up on me. I just want to close my accounts snI have moved out of state. I guess because I wont be a member soon I am not worthy of respect or decency.
Invisible transactions happening on my account and the bank is no help. Overdraft fees when I have money in my account. Every time I call during business hours I’m left waiting and the phone hangs up after about 20 minutes of waiting. Terrible customer service and money disappears from your accounts here with no explanation
Tribble customer support, teribble bank never had so many issues with a bank before. The ATM machine gives me a different balance then my phone and when I go in. I never know how much I have. Then I went negative in my checking and I told …
I absolutely love this bank! They’re always so extremely helpful and I feel like being part of a family! Made the switch from Bank of America and I’m so extremely GLAD i DID!! Thanks so very much WCCU for your willingness to ALWAYS GIVE TOP …
What I like about WCCU, customer service is top notch. I prefer to diversify my banking with more than one institution, I like to use a bank and credit union.
At WCCU I’m more than just a random customer, the staff at my local Richmond …
Not sure what’s up with the bad reviews, but i have had a great experience with wccu. I have my auto loan and heloc there. Great rates friendly staff, good service. My only bad experience was with a home loan, the staff member i was working …
The most helpful bank ever. They even went to the car dealership for me with paperwork. They are always great on the phone. I don’t know who wanted to charge you $70, unless there is a problem getting a new card that fast. I just wait for it.
Mercedes at the Wyoming branch was extremely helpful. We had some trouble with the coin counter and she was very patient at helping us through it.
I’ve never had a problem in about 4 years here. DEFINITELY worth your time to look into.
Came here to refinance my car and the Financial Services Manager Amy Clark helped me out. She Helped get me an offer I was happy with, she was very friendly and helped me as much as she could. Happy I made the decision to come here