West Gate Bank® is a family-owned community bank serving Lincoln and Omaha. As a full-service banking institution, we are large enough to serve all your personal or commercial banking needs, yet small enough to provide the outstanding personal service that only a community bank can deliver. We’re committed to your success and invested in your financial well-being. At West Gate Bank, our interest is you!
| Monday 8:30AM–5PM Tuesday 8:30AM–5PM Wednesday 8:30AM–5PM Thursday 8:30AM–5PM Friday 8:30AM–5PM Saturday 8:30AM–12PM Sunday Closed |
6003 Old Cheney Rd, Lincoln, NE 68516
Very friendly staff
Low to no fees and all around easy to work with
Katie is super awesome and I recommend here.
Never been treated as disrespectfully by a bank as I have with this one. Awful customer service
I deal with Brian Hoffart – he provides excellent service – goes above and beyond. If there is something he can help you out with he will.
Pray to God nobody overcharges you. Westgate will basically tell you you’re SOL. I’m switching banks.
Great bank… i switched about 8 years ago and have been very satisfied ever since!
Shawn Schreiner was an absolute pleasure to work with. He made opening an account very quick and easy!
Had a horrible interaction with Noel.
Brock is on heck of a commercial banker. If you need a business account and business banking services then Brock Sheldon is the guy you want to call.
I needed to set up an HSA. Mitch is extremely helpful & responsive, & made the process extremely quick & easy.
I had a few problems with this bank but Nate from the 50th and O street location did a above and beyond customer service. We need for people like him at any banks would recommend this bank to anyone.
Great bank. Just wish they got my paychecks in to my account sooner. They get it in at 6amish which isnt bad, but I work nights so closer to midnight would be much nicer.
Best bank I’ve ever been a part of, not a bunch of fee’s or unknown charges, just honesty, and good people at every branch!
Fantastic customer service at this bank and especially this branch. Thank you for your help. Hayden and Billie
I did bank there 6 yrs..so 17 I felt uncomfortable with them …I dreaded go in ..I would call in be told one thing and if it wasn’t accurate or I had question they would ask the name of who you talked to…say you shouldn’t talk to a …
Revising my rating because someone from the bank personally reached out to me and apologized for the way I was treated and helped me out greatly. My faith is restored, taking a star off for the way I was treated initially .
Love their low/no fees approach to banking, and working with Brock Shelton is great. The guy will bend over backwards to help anyone, no matter the size of the account.
West Gate Bank offers the best overall banking package in Lincoln. They save business customers thousands of dollars over their national competitors with free business checking, free online bill pay and no account minimums…and free …
You will appreciate Brock and his wealth of knowledge in the banking world. His integrity will always be a valued part of how he works with each individual for their own needs. He will direct you to the best options possible and you will be saying “I am so grateful someone told me about Brock”! Thanks Brock for all you do!
Working with Brock Shelton at Westgate Bank has made all my banking needs easy. His attention to detail and personal service has gone above and beyond. Westgate online banking and mobile deposit has simplified daily task. Thank you to all of the Westgate bank staff and your excellent customer service.
Each week i ask them to make my funds available immediately and they say it is. Then when i go get groceries for my family my card is declined. Not to mention, a few months ago they turned my card off with no warning and no call despite the …
Don’t bank here. Thier fraud department loves to find anything they can to lock your card on Friday night so that you can’t use your money until Monday. They have NO CUSTOMER SUPPORT after hours. And the fraud department can’t do any …
I’ve been banking with West Gate for several years now and love their service – both personal and business. It is nice to call a phone number and not have to talk to a recording or leave a message. I would highly recommend this bank for personal or business accounts. Great bank, awesome people!
Jordan M is top notch and very professional; had zero issues with a refinance on a home and owning my own business. A real asset to the company.
I get more JUNK mail from this place than any other business. I will NEVER use your bank due to the unreasonable amount of JUNK mail you send out!
Went in without a mask, knew they had some at the front desk. The front desk woman treated me like a leper. Asked me to put on a mask, while both hands are occupied I attempted to hand her the papers I needed to drop off so my hands would …
Katie Miller helped me open a savings account online. It was done in 10 minutes! Talk about service! So happy to see service again!
Great local bank free checks for life. Take this as you will but there are problems with every bank, local banks usually are able to provide you with a lower interest rate or a higher level of customer service. I’ve been with Westgate for …
Brock Shelton has been a pleasure to work with. He is extremely dedicated to what he does and will always go the extra mile to make sure you are in good hands. I have had the opportunity to work closely with Brock and have found that his …
My experience in trying to close my accounts has been horrible. Hidden fees upon fees, they don’t do what they say they will. Do not trust these people with your money. They certainly ensure they make money on you before you leave.
Just another central bank contributing to the recession and destruction of the lower class citizens. Poverty perpetuators. Period.
Wow!!!!
I was notified by local PD that my checks had been compromised! Not good! I was upset, and a bit worried when I called the bank! I was connected with Hayden, an …
The mortgage team at West Gate Bank is top-notch. They are very efficient, provide clear communication, and, most importantly, they genuinely care about their customers!