We provide you with prompt, personal, and professional medical care. We treat your minor injuries and illnesses when they occur- things that do not need to be seen in a hospital emergency room, but still do need medical attention. Our clinic also provides many well-care services for your convenience.
| Friday | 8AM to 8PM |
| Saturday | 8AM to 8PM |
| Sunday | 8AM to 4PM |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
2821 S 108th St Ste 3, Omaha, NE 68144
My 3 year old daughter received wonderful care. The doctor was extremely attentive and caring!
The PA that I saw was vary matter of fact and didn’t sugar coat anything, which I truly appreciate. She was vary personable, and so nice. The front desk staff was equally helpful. The double checked to make sure I could be seen for what I was there for, before filling out paper work or paying for a visit.
Excellent staff!
Great staff!
The best in the Omaha area.
Horrid care and zero follow-up.
Quick and friendly staffs
Fast efficient friendly
Everything was efficient and quick.
Incredibly helpful. Very professional.
Fast, friendly, and comforting.
Very impressed with the facility and staff!!
Loved the care I got !!
Got in quickly, they were thorough.
Good service. Polite and professional.
Extremely helpful and caring. Thanks
Very professional, it was quick and over.
Very fast and efficient, very professional
Short wait times and very nice staff.
Great service and great staff. We love this place!!
Was wonderful polite and respectful Kathern Kendra Stephanie
Very friendly, professional and welcoming stuff.
Staff was kind and responsive. Couldn’t be happier with my visit.
Quick and easy to work with. Would definitely return.
Excellent care. Quick and compassionate.
Staff was nice, and very helpful! Thanks again, Kate!
Don’t even try to go here if you don’t have insurance they won’t see you unless you can pay more then $100 it’s just sad they don’t care about people just money
Great place for small injuries that need stitches or staples.
Very professional. Good reputation is earned i believe
Always friendly and helpful and provide excellent care!
Had a great experience here! Will definitely recommend to friends, thanks again!
Well organized. Very thoughtful, thorough care.
Traci is the best NP ever!!! Everyone was so helpful and quick. Highly recommend Rockbrook!!
Not much wait time
Got the answers I needed
barb wells
Been here multiple times had quick and very friendly service! Would definitely go back here if needed.
Fixed up my ears. So happy to hear again!
Just wanted to say that I had a great experience, and the staff was really nice! Thanks again!
Fast care and a really great and caring staff.
Great place friendly staff
Staff was extremely friendly and my visit was fast/efficient.
The staff was really great, were very prompt with getting me taken care of. Glad I stopped by!
Walked in and saw a doctor right away. Katelyn and Autumn were extremely helpful and really did care.
They are doing a very good job of protecting patients from Covid-19.
Had a great experience! The staff was friendly, and I was taken care of quickly. Definitely recommend this place!
Very quick! NP Hautzinger went above and beyond treating me !
Very friendly staff, easy to talk to, would recommend for health care.
Wonderful experience! Everyone was kind, explained treatment and kid-friendly.
Got an appointment within an hour. Very nice caring staff.
Wonderful, helpful and friendly staff. Was seen quickly and with a smile!
Thank you, Jessica! The provider did an excellent job and I will return if needed in the future!
Very thorough and everyone was super friendly!!
They’ll turn u down for simple testing. Dont WASTE your time go to AFC URGENT CARE
Very nice staff and quick to get me in thank you rock brook urgent care
Amazing friendly staff! Super helpful and I got in and out no problem! Would go back any time!
Jess and Kolina could not have been any more thorough. They solved my issue with warmth and smiles👍😊 …
Great staff, clean facility, and quick service! Been here several times and I bring my whole family here for urgent care services.
The staff here is very understanding and could not have been more helpful. This is the best urgent care in Omaha.
Quick service.
And so friendly
Bailee was super helpful with getting us checked in and ready for our appointment. The whole staff was great
Fast service, got my test back in 1 day. Staff was great n fun.
The Covid-19 test itself wasn’t all that great however Rockbrook Urgent Care initiated the test in a timely manner.
Couldn’t patch up a cut finger took them 15 minutes and paperwork to figure out
Amazing staff and doctors. I have always received good service and care. Highly recommend over other locations.
$300 with insurance! No labs, no xrays. Be forwarned of the price if you have BCBS. 4 weeks later and still sick but won’t go back!
Great service…very caring. You can definitely tell their focus is on YOU the patient..as another health care provider I find their caring and service outstanding!!!
Would recommend this place to anyone! The staff was incredibly attentive and caring. I felt like a top priority to them and they got me back to feeling well very quickly.
Autumn & Laura had me in and out of their office in no time! They were fast, thorough, friendly & efficient.
Thank you ladies for providing great service!!
Just wanted to send a quick note to thank you for the fast and professional care I was given last week. Within hours of treatment I was feeling great. Thanks again!
Great service and amazing people each person at rockbrook urgent care are all about helping people and makes sure you get the care you need.
This is my favorite urgent care in Omaha. They always take care of me very well and the front desk staff is super nice and helpful, especially Raina.
Every employee we encountered here was kind, patient, and thorough. I cannot recommend this place enough.
I just received treatment here. The staff in polite and courteous. Liz was very pleasant and attentive. Tracy was AMAZING and informative.
The nurses are amazing and so nice. They really make a bad trip to take a covid test as comfortable as possible.
Keep your child away from Dr. HEATHER. She overdosed my niece with antibiotics. Poor child kept throwing up. How can you not know the difference between kg and pounds??? Double dosed antibiotics and her only response was “oopsie, sorry, and she will be just fine”. Go back to school, you uneducated evil!!
Rockbrook Urgent Care was helpful and fast. I had an appointment at 3:00 pm and I was out in a half hour.
Went in for strep throat and the nurses were quick to get me in and were very pleasant to deal with. …
I first started using Rockbrook Urgent Care when my doctors office told me they did not have the ability to stitch up a 1″ cut on my thumb.
A half hour later I was walking out of Rockbrook Urgent care with my thumb …
Brought my son in for an x-ray after a basketball mishap. The staff was fantastic – so caring. They got us in and out quickly. Thanks so much!
Extremely impressed. APRN was very kind, informative and timely. Would not hesitate to use the urgent care again. Thank you so much!!
Great experience with Alicia. She was knowledgeable, helpful and even made sure we had coupons for our prescriptions. Highly recommend!
Went in for a COVID rapid test. I was in and out in less than 20 minutes. The staff was fast, friendly, and thorough!
Such a nice facility and staff are fantastic!
Went in to get a rapid test at Rockbrook Urgent Care. The staff was great and they were able to get me in and out very quickly.
Staff was very friendly and professional. We really felt like we had a dedicated service, they even called the next day to check in to see how I was doing.
Everyone was extremely nice and professional. I would definitely go back and totally recommend this urgent care!
I was just seen for pink eye and the staff was great! Autumn checked me in quickly. Heather and Kendra got me in and out, and I was able to pick up my drops right away. Thanks!
Horrible service we have received on May 2nd. They charge our money when we forget to bring the insurance card. After sent insurance card to them, we’ve told they will return money to us. They cashed money from insurance company on May 31. …
Very pleased with the kindness of the staff. Dr. Felisha was very caring and made me feel comfortable on my visit.
The staff were very friendly and caring. They took me right away. Arranged an eye doctor appointment for me since I was from out-of-town. Afterwards, they called several times to see how I was doing.
Terrible service the office staff was rude except for Sam. The Dr Tracy Jenkins rude and incomptent. Failed to treat my husband and diagnosed him incorrectly then when I followed up with her she yelled at me and then hung up. Please don’t go to this office maybe because we are black american’s but we we’re defintely treated unkind.
We received excellent care while visiting from out of town. Very professional and friendly service. So good to know to know you can receive great care for your family while on vacation!
Great, friendly place to get care.
Easy to get in and out. Liked the provider and RN…asked questions and took rime.
Though the staff was friendly the visit was a total waste of my time and money. Yesterday my back seized up and I’ve been in excruciating pain ever since. This is the 4th time in my life that this has occurred so I am well aware that …
had a covid test done a year ago received one bill 239.00 I have a primary insurance and a secondary insurance they did not bill my insurance company instead let me think the bill was paid for a year my insurance company called them to get bill paid they refused to bill them good luck collecting money from me not going happen
As it turns out I have a plugged parotid gland. I was in pain and decided to stop at the Emergicare on 108th and Center. The red OPEN sign was on. It was 7:53. When I got to the door I saw that they closed at 8:00. I went in and said, “it …
Nice folks. Got in and out on a busy day.
Katelyn, Jamie & Stephanie had me in and out of the office quickly with a diagnosis and meds. I’ve been to this Urgent Care many times and I have never been disappointed.
Bailee took care of me today and did a great job! She made me feel very comfortable and had great bedside manners.
I had a great experience here! The staff was friendly, and took great care of me and my family. I felt like they made us a priority. Overall, just a nice welcoming place. Will recommend, thanks again!!
Thorough, efficient and quick. Kate and all the staff were great! Best urgent care I’ve ever been to
Went there because of the good reviews, and they didn’t disappoint. I was there first thing in the morning, and everyone was completely patient and easy to talk to. Very helpful, and this is the only urgent care that has called to check in!
These ladies were great! Lisa, Esther, and Kate were so friendly! My 3 year old and I went in for a flu shot and were in and out! Very good with kids! Thank you ladies!!
Got us in quick, testing was quick and painless and got results very quickly. Staff was so kind and showed such kindness when we got back less than desired test results. Already recommended to others.
Staff very pleasant to speak with. Usually with emergency room type paces your just a number but, Rockbrook treats you like their own. Thank you Staff!
Went to Rock Brook Emergency care today for my daughter who has TBI. The staff was kind and caring making sure to take the extra time and precautions with her disability.
Thank you!🤗 …
The whole staff was friendly and knowledgeable he did exactly what I wanted her to do without telling her she knew what to prescribe
Website states closing time is 8:00pm. They actually take their last patient at 7:45. Without knowing this arrived at 7:47 to be told that they were done accepting patients for the night while there was no one in the waiting room. …
We always receive quality care at Rockbrook Urgent Care. The staff are friendly and efficient. I always recommend this location to family and friends. Kind, quick and helpful. Best urgent care!
Doctor told me it’s too soon to treat sinus infection with antibiotics because of over prescribing. I listened to their advice they told me call back in 10 days if you are not feeling better I did and they never called me back. Thanks doc I …
My husband visited this office on Friday morning after 2 days of dizziness and 8 hours of violent vomiting. I am giving this 2 stars instead of 1 because of the front end staff and nurse my husband had for his visit. They were kind and …
COVID is hard on all, but it must be brutal for health care workers. Despite this, they were considerate, empathetic and really humanized the experience of getting tested and checked on.
Very impressed by the care they offered.
I would highly recommend Rockbrook Urgent Care for any of your non-life threatening medical needs. The care I received today from Traci Jenkins and Amanda Hutchison was very professional. They actually take the time to listen to what you …
I had the most incredible experience going here! Wonderful and efficient service, with friendly staff who were able to get me feeling better in no time! I would HIGHLY recommend this urgent care to family and friends!
Not sure who made the signs about friendly service, they apparently never had to deal with the young lady at the front counter, we found her to be curt and not very understanding. Seemed to be inconvenienced by our presence, although we …
I recently dropped u large piece of Granite on my foot at work and came here to get checked out. The staff are super nice and no waiting even with xrays, paperwork, taking vitals and examinations I was there less than an hour. Looks like …
I have used Rockbrook Urgent Care on two occasions. Both times, all staff were helpful, kind, thorough and knowledgeable. Wait times were reasonable and the clinic was clean.
The man who helped set up my appointment was great to talk to- positive and helpful. …
Waited an hour and fifteen minutes to see the nurse practitioner.
Nurse and nurse practitioner didn’t sanitize hands before or after service.
Antibiotic script wasn’t at pharmacy 2 hours after I finished at urgent care. …
This is my go to urgent care. They are fast about everything. Get you in and out. They are all so nice and friendly. I love going here. I mean not that I should but when i need to this is my go to urgent care i dont mind the 25 minute drive.
Very easy to get to see the physician. I was in and out in less than an hour. She was very attentive and thorough.
I came in with a potentially dangerous infection involving my eye, and the ophthalmologist I saw the day later said the urgent care MD did the right thing. It’s rare to have an urgent care doc that listens to you and it’s largely the reason why my outcome is so good. Would recommend it, RN staff nice also
Highly recommend. The staff and medical professionals made our ‘not so ideal emergency’ situation, smooth and comfortable. We were on vacation and the care provided for our child was greater than I expected! The expertise and care allowed our vacation to continue! Thank you!
My first trip to an Urgent Care. Shelly, Lisa, and Jess made the experience easy and painless, and they were all super friendly! I was in and out quicker than expected, and even had a few laughs along the way.
Absolutely wonderful. I came here because my doctor was out of town for the week and I needed to see someone. Traci was extremely caring, empathetic, and kind and she got me on the right track with my issues while my doctor was out. The entire staff was very friendly and helpful as well. Thanks again!
I was originally turned away from another urgent care because they only took appointments now, so I called Rockbrook the were able to get me seen and checked out quickly, super nice ladies.
Today was my 2nd visit to Rockbrook Urgent Care within a year & from my first phone call prior to my visit there to when I walked out the door every aspect of my visit was handled with professionalism & care by the entire staff. Dr. …
The staff at Rockbrook Urgent Care took great care of me during my visit for a minor illness. Jessica, Autumn, Kendra, Sara, and Bri were all super friendly and had me in and out quickly! I would definitely return here in the future if I needed to be seen again!
Absolutely amazing staff! We are from Texas visiting for our son to wrestle in the junior nationals. He needed stitches and they took their lunch break to care for him. Thank you for all the hospitality and great care!
I took my daughter here the other day and I had the best expierence. Sammy checked me in quickly and was patient with my cranky toddler. Lisa then brought us to our room and made my daughter feel so comfortable. We were seen by Kate and she …
Those ladies there today were so professional kind and understanding to my situation and we’re very helpful 100%! I have called a lot of places in regards to Covid testing this morning and immediately was welcomed very kindly when I called the Rockbrook Urgent Care. I would very much so recommend them.
I am so glad that I came to this care clinic! The staff here are very professional and took very good care of me! They even called me to see how the medications were working for me and asked if I had any questions. I hope I never get sick on a Holiday again but if myself or any of my family does, this is where we will go!
Quick service, great care, polite staff, very clean! Thanks
Jenna and Autumn were great. I live 5 blocks up the street and this is my first time to urgent care. I was treated professionally and quickly. Cant say enough good things about my visit. I will certainly refer friends and family to this location and I definetly will be back. Thanks for a great experience.
Horrible receptionist. I turned around and walked out to another urgent care. I work in Healthcare and it takes a very caring, non rude person to be a receptionist at a urgent clinic like this. Expected much more respect. I had my ID and …
I had a great experience here and would recommend this urgent care over others in the area. It was worth driving out of my way. I felt like I was in really good hands with Nurse Kendra and Lea and Dr Kaiser. All were incredibly attentive. The facility was nice, clean and well run. This will be my go to location from now on.
I went to Rockbrook Urgent Care when I was not able to be seen by my doctor. The staff was very friendly and the PA Ms. Truckenbroad was very nice and did a great job. I did have an issue with the billing department, but the owner contacted …
I had a great experience at Rockbrook urgent care. They were so friendly and even patient with me, as I had an issue with my insurance. They did X-rays and diagnosed me in a timely manner and even set me a follow up with an orthopedic speciali before I left. I will use them again for sure!
I wish I could give this clinic zero stars. After spending 9 days sick, I finally broke down and went to this clinic. Upon review, she concluded I had an ear infection and some sort of virus, but never clarified what I had. She gave me an …
They were kind and made sure I understood my treatment plan. Even though they were dealing another patient at the time who was very ill they kept me informed and never forgot about me. They even apologized for running behind because of it.
I was impressed by the excellent care that I received on Monday 7/18. Abby, Heather, and the rest of the staff were friendly, professional, and accurate in their diagnosis. Most urgent cares that I have visited have been somewhat …
Consistently wonderful service and the providers are very nice. I live over 30 min from my PCP so having this nearby is great for quick little things. Highly recommend. Their new building is nice too!
Rudely turned away before I even walked in.
I had an approved referral from Tricare to come in. As a courtesy I called ahead to tell them I just got over COVID. The RECEPTIONIST says “well what are you …
My experience at Rockbrook Urgent Care on 7/21 was absolutely fabulous. When you walk in the door everyone is so friendly, efficient, and accommodating. Autumn and Brandy are both very lovely, they have excellent follow through and made me …
I got a TERRIBLE sinus infection over the weekend. I was able to get in very last minute on a Sunday. They got me in right away and I had virtually no wait time to go back to the exam room or to see the doctor. They diagnosed me very …
My first visit ever to an urgent care and I was pleasantly surprised. I had outstanding care and Joy and her staff were so caring. Sent me home with several bags of tea and cough drops along with a diagnosis of the flu. Tea lemon and honey was the trick for the throat.
What a GREAT experience!!! I live with and care for a adult special needs woman and its not always easy going to a urgent care place. This has been the first place I have been in 10 years where they treat the individual I serve as a person …
If I could give them more than 5 stars I would. The front desk was so kind and made me feel welcome. They even gave me a follow up call the next day to make sure things were going alright. The physician was very knowledgeable and never once …
Haley was super nice. My daughter was nervous about getting her Covid19 test, and she made the experience very easy for her. Also in conversation we found out that the surgeon that is performing my daughter’s surgery is the same one that …
I got to the clinic about a half hour early for my appt. when the nurse cam out I informed her of this and she said it was alright. The nurse was very kind and explained what I had to do. The total time it took was about two minutes.
Thank you for a Pleasant experience.
We had the best experience at your facility. Had to come in twice because we are heading home on a flight tomorrow but the care was so compassionate and professional. We are from Panama City Beach, FL and to be so sick during the Holidays …
Always friendly and professional! Even if there are people in line in front of you, the wait is never terrible. I’m not even sure my insurance is accepted here (no fault of the clinic’s), but I prefer to go here anyways because they are so trustworthy.
When I called in the person on the phone was very polite, friendly and helpful. The person that did my coved test was very carrying and understanding, a true professional. She explained everything and I could tell she really cared about the people she worked on. Thank you for the positive healing touch.
I took my son in last night to get x-rays of his finger, which had been squished between two doors. The staff was absolutely amazing to us. They worked great with my 11 month to get good x-rays. The process was painless and speedy. The …
Katie S. and Natalie were awesome to work with at Rockbrook Urgent Care! My family used their facilities for a variety of testing and both women were very helpful and informative. Highly recommend this facility
Katie told me twice, on two separate visits, that my tonsils are looking a bit red but fine…well, I had those removed 30 years ago.
I am a bit skeptical that a strep test was not performed as my symptoms have …
The staff was absolutely amazing!! We are visiting here for a hockey tournament and needed a few stitches. They re-arranged their dinner break to accommodate us so we could make it to the next game. Everyone was extremely friendly, professional, and helpful! Definitely recommend!!!
Puts health care to shame. Sorrry for the peeps who visit– (bring a pillow, blanket, (E)book and your Idon’tcaretakeyourtime pills.) Other than that it just feels a little colder than a super really really cold frigid underdecorated …
They staff is great, helpful and listens to their patients! Ive been bring my family here during urgent times and greatly appreciated their caring and treatment. Would highly recomend!
This place is not only close, but great! Highly recommend. Staff is awesome
Was told in the middle of an asthma attack that they couldn’t help me because I am uninsured and couldn’t pay the full $150, just for a new inhaler prescription. When I asked what I should do the receptionist said “I don’t know. But we …
Great service and friendly staff
The facility is also very nice …
I have been to Urgent Care in Rockbrook several times and highly recommend them. The care is professional, efficient and thorough. I have excellent health care providers but for infections, injuries and common illnesses I have found Urgent Care to be a faster and reassuring way to get help quickly.
Very polite, very pleasant and very clean place. Fast and Efficient
I was seen right away. Nurse was very helpful and caring. The APRN that saw me was extremely knowledgeable and asked all the right questions so I could give the right answers. There are other Urgent Cares closer to me, this is the one I prefer due to the people working there.
Wonderful staff! Had to get a COVID test and they were VERY busy and yet every staff member I spoke with was very calm and friendly. Everything was explained in detail. Will definitely go back if I ever need an Urgent Care again.
The care I received a Rockbrook Urgent Care was outstanding thank you for your care and passion
My experience at Rockbrook Urgent Care was great! I dread having to go to urgent care facilities or making a trip to the emergency room but when I had to take my daughter there we were in and out in less than an hour I think it may have …
My family and I have been to this Urgent Care many times… it is the only one we choose when we need to be seen. We frequently choose them even if our Doctor is available! The staff are amazing, friendly, caring and they are very …
At the urging of my family, who work in healthcare, I went in for a COVID test. The test came back negative. It was later determined to be shingles. The staff was kind, patient and efficient. I really appreciated the quick in and out. Not …
I felt very cared for. Katy and her help aren’t just booking time. They showed real concern. If I need urgent care ill make a bee line to Rock Brook.
I had a health information report done for foster care here a year ago, this was done with no issues at that time. I do not have my own health insurance and cannot afford to see a primary doctor. I had called today asking to do the exact …
Went to get a COVID test. I was charged $465.00. This is ridiculous. Office fee of $315.00 to wait in my car for almost an hour. In the room maybe 20 minutes. Did not see a Certified Doctor. Had my temp. Checked oxygen and she looked in my …
All said and done, I’m glad I went to Urgent Care to get patched up. I got 9 stitches and almost fell asleep. The ladies there we’re very nice, profesional, and responded to my injury perfectly. Thank you ladies!
I was sick and having problems with just getting up out of bed let alone to find an urgent care to go to. I called these guys after numerous phone calls in traveling would seem like around the city and they answer the phone and were …
My family and I were visiting Omaha for a birthday party and my daughter ended up getting an ear infection. We didn’t have an appointment and it was time for the clinic to close, but they went above and beyond to stay open long enough for …
I’ve been there 3 times in the past year. Each time I’ve had great service. Everyone is very nice and professional
Visited on a Sunday morning. The facility was clean and uncluttered. Staff was pleasant and caring.
Very efficient and quality service, took care of my urgent needs and was very knowledgeable!
The nurse and doctor were absolutely amazing! Didn’t have to wait and the service was very fast and efficient. Listened to my concerns and got me taken care of. Definitely will go here in the future if needed
First time there today for a sports physical. Front desk lady was very nice. Dr. too. Office was nice & clean.
I don’t even know how best to describe how wonderful our experience was today at Rockbrook Urgent Care. Both my husband and I suspected we might have COVID, and after discovering that a quick antigen test was offered here, we made an …
Everyone was great. I was having trouble with my ear and called Saturday morning and got an appointment that same morning. Everyone was very pleasant and professional from the time of my phone call through the completion of my treatment. I …
Less than 1 would be better. The quality of care was manageable but dealing with customer care to correct an error on their part is impossible. I have never dealt with a worse business. I was told May 24 a refund was coming and to wait …
I came in with Upper Respiratory Issues and they claimed I owed them 30? From 2 years ago? Anyhow I had 37 dollars and when I called my insurance they said it was a 5.00 copay so I went ahead and paid the “balance” I apparently owed and …
I went here and got medicine for strep throat. I asked the staff to do additional testing because I never felt a pain like this I couldn’t breathe, talk, or swallow. The staff refused to give me any additional test. 5 days later I come back …
Absolutely amazing staff and Physicians. They were very understanding and helpful when I have been feeling terrible.
I recently went to the Rockbrook Urgent Care about two weeks ago. I was miserable my allergies were bothering me. Katelyn and Amanda were phenomenal! They were kind the service was wonderful and they got me in and out during my lunch break. I will be using this center again and recommend it to anyone.!
Hands down the friendliest staff of anywhere. Wait time wasn’t terrible either. Highly recommend.
Anytime I have to pop in here I always receive excellent care! I feel they are more attentive than regular doctors I’ve been to in the past. I always recommend Rockbrook urgent care to people. I cannot express how much I love them!
Very friendly staff, and interacted very well with my sick 3 year old. I was in and out, in a timely manner!
The NP was great. She was super good with my son, who we couldn’t get into Children’s. He was crying (bc he was scared and had an infected wound) and she pulled him back right away to make sure they could treat him. My only complaint was that they waited 45 min to tell me he couldn’t be seen for another hour.
They attempted to charge me 350$ for a covid test in 2020 (mid pandemic). I moved households and they didn’t reach out or leave a voice-mail on the number I had set to my account. Lastly, they never filed with my insurance and instead sent …
Got us in and out fast. Friendly and caring. Got the medication we needed on a Sunday. Thank you!
I was so impressed with Rockbrook urgent care. The staff from the receptionist to the nurses to the nurse techs were all very professional and the tests were run and came back very fast. The facility was clean and beautiful. I would highly recommend it to anyone who needs medical care.
The nurse and Doctor were amazing with my 5 year old. He cut his head open and needed a staple. I would recommend 100%!
Rockbrook Urgent care is always speedy no matter what time of day I go. All of the staff is kind and knowledgeable. I would highly recommend!
Absolutely the worst experience of any visit I’ve ever had. Had an appointment where they had taken all of my information before I even showed up. They then ran my insurance that did not go through but instead of telling me that they said …
Fastest in n out time I’ve had, everyone was really nice and made my 7 year old comfortable.
I took my daughter there because she was having an asthma attack & they asked for her insurance and I didn’t have her card but she does have Medicaid..instead of looking up her information they told us it was going to be 100$ because we …
We LOVE this urgent care facility. While we do not frequent it often, whenever we have a urgent care need, I head to Rockbrook. The PA-C who attends there is extremely knowledgeable, patient and thorough. The front office staff are no …
This is THE BEST urgent care I have ever went to. Earlier this week I had to leave work because I had the stomach flu, they were on top of my symptoms and were very professional and extremely nice throughout the whole experience. If you …
I wouldn’t send my worst enemy to this place. If u have children sick or not don’t take them in with u. The front staff our horrific and liars.
West Omaha location: The team at this location are always helpful and reassuring. Your concerns are always listened to and addressed. Definitely my favorite location to go to for non life threatening issues.
Went in feeling sick. Dr. Didn’t run any test, instead prescribed me antibiotics, and told me to take antihistamines and decongestants just to cover all bases. Is that what I came and paid for? They did absolutely nothing and Dr. Had no idea what I had.
ive had to come here twice, and while visiting urgent care is never ideal, they make the experience as pleasant as possible. between friendly receptionists, empathetic nurses, and patient PAs, everyone i interacted with helped me feel …
If you have Blue Cross, Rockbrook Urgent Care is in network, but they use a lab that is not.
Brought my son in for an eye infection and was told he should really get a strep …
Professional, efficient , from check in to doctor visit to check out. Very caring about taking care of patients. We had Vanessa as our nurse and cannot say enough about the care and treatment she gave.
I took my mom to this urgent care on New Year’s Day. We waited for 2 hours the clinic is so small. When she finally got back she was seen pretty quickly but couldn’t get the prescription until the next day so we were told. The NP put in the …
Staff was amazing. There was an error on the pharmacy end and the nurse working called me back after they were closed on a Sunday and fixed it for us. I thought that was above and beyond their scope of work! Had she not called me back, my …
So grateful that I was seen almost immediately and they took my issues/symptoms with the utmost concern. They provided me with the necessary paperwork as well as medications needed to pick up at my preferred location. It’s a little bit of a …
My wife and I have been here several times, during the pandemic for COVID testing, and for ear infections with our youngest son, and today to get tested for flu with myself and my oldest son. We both tested positive for influenza A, and …
I went to urgent care the day before Thanksgiving in 2022. From the receptionist, to the nurse that checked me in to the nurse practitioner, each and every person was kind, courteous, and so caring about my situation of being sick. They …
I am so impressed with the service I received here. I’m from out of town and had a mini emergency and was directed to Rockbrook. The receptionist was smiling and polite (I’m sorry I didn’t get her name!), the nurse (Courtney M) was …
I was in town for the holiday weekend and this was one of the places my insurance company recommended. I had to wait a little to be pulled back into a room but I didn’t mind. Once roomed, I had a swab completed pretty quickly and the …