Credit Union One of Oklahoma is a non-profit financial institution committed to personal, convenient See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5:30PM |
| Tuesday | 7:30AM to 5:30PM |
| Wednesday | 7:30AM to 5:30PM |
| Thursday | 7:30AM to 5:30PM |
| Friday | 7:30AM to 5:30PM |
3330 N Lincoln Blvd, Oklahoma City, OK 73105
Bad customer service
Very Rude Always Get Cut Of By Staff
Tellers are always courteous and helpful
Always great customer service!
I appreciate the phone call and the resolution of my issue.
Very efficient and great customer service! Thank you CU1
Avoid this establishment. They will only take your money and provide no support nor customer service.
Excellent service and management team that bends over backwards to meet the customer’s
needs.
Worst customer service I have ever experienced!!! They don’t even smile or pretend to like there job .
They are awesome! I know lots of people who bank with them and they love it!
Currently calling to make a payment. Website says open, but when you call it says its closed. So now my payment is gonna be late. Thanks yall! -_-
I’ve been a member for 40 years and have always received great service!
Closed all the time for no reason terrible rates I’m not sure why anyone keeps their money here will be closing all accounts immediately
I have been a member here for 16 years and have always received excellent service. Samantha is awesome!
Got a great rate on my vehicle. Customer Service is very friendly and helpful.
Samantha R was awesome at providing me with the services that I needed. She was very helpful and really knowledgeable of the questions that I needed answered.
Thanks a bunch
Great place to bank. I have been with them for years. Very happy with both the place and the people there.
I’ve been a member for many years and have always had great service! Friendly, quick/efficient and professional.
It was a mistake opening an account here. There is always someone different who doesn’t know what they’re doing. I’m going to put my money with Chase
Friendly employees who are always helpful! Happy with my choice to move my checking account to this bank! Highly recommend!
The staff at CUONE are always helpful and kind. They have really easy loan application processes and the phone app is easy to use.
Wouldn’t trust these people to watch my house plants, much less my investments. Worked he for 4 years and to this day have never maintained an active account with them. Sorry customer service and management.
Credit Union One has been my #1 place to go for over 20 years! Thanks for being great to your customers!
I have been a member for several years. Staff is always friendly and works hard to have the best offers and rates for customers. They are my “go to” for many purchases.
Everyone is pleasant and helpful. Even through all of the renovations of the Lincoln building, the CUO team always greet and assist everyone with a smile. Always willing to assist with any question and will share ways to make your CUO experience the best.
I’ve been a member for 30 years the staffs friendly and helpful over the years there’ve been a lot of changes but one thing stays the same and that’s the kindness of the staff. Please know you all are appreciated; I’d also like to extend my …
This has been the most informative and stress free experience I have ever had with a banking institution. I felt like I could ask any questions that I had and received a fair and kind answer. Thank you Samantha, it has been very good experience.
Drive 45 miles to get some money since my card wasn’t working just to find out they’re closed on Saturday’s now!! This is inconvenient because during the week when a person has to work they may have to takeoff just to go to the bank now, not happy at all I’m thinking very seriously about changing establishments!
There is a manager there , Deidre Kinner that is the absolute WORST in manners & professionalism . Not sure if she painfully dislikes her job, has personal issues that make her unfortunately sour, or what her problem is but she needs …
Great customer service, very nice facilities.
BUT A BANK THAT MAKES A TON OF MONEY OFF PEOPKE DOES NOT HAVE A PUBLIC BATHROOM. WOW. lol
Samantha was so great with my loan! It was quick and easy and took only a few hours from start to finish. I recommend Credit Union One if you are looking for fast, but friendly and professional service!
I’ve banked with them for 18 years. They are always very personalized with their service and rarely is there an error-if there is one they fix it quickly. I love that there is a north location but really love the branch in the Sequoyah building. Highly recommend CU One.
Only credit union in town that I qualified to join AND had good rates on motorcycle loans. Easy to work with and the people there have always been nice. Have had my loan with them for over 2 years.
Horrible customer service this place is the worst place I have ever had to deal with. Whatever you do DO NOT get a Loan from them. I had problems with my GPS and was told to contact the place that they hired to put it in to get it fixed. I …
Big THANK YOU to Candace King for all her assistance and great communication! We are very happy with the service and rates Credit Union One offers.
I have had a loan with this company for over 5 years and have had limited issues. The people there have always been nice and understanding up until recently I have had no complaints. I think they go through a lot of employees which makes it …
I have been a member for about 20 years and have had several loans through them over the years. We have not had any issues. Everyone we have ever dealt with at Credit Union One has been helpful, friendly, and efficient.
I’ve been a member for many years as a State employee. They have been wonderful with travel loans for my work as well as every day account needs. My daughter even started a kids club savings account when she was a little girl. This helped her learn to save!
Horrible customer service. I proved that I did not make transactions on the account to cause the overdraft fees and the employee Crystal working with me said she still could not refund the overdraft fees. The employee Crystal spoke with …
They charge ME $10 to pay THEM directly every money. So $120 goes to them instead of my loan. Switching banks as soon as I find a different option where the bank doesn’t have fees for everything. Not like typical credit unions
I loved this bank until they changed their policy on computer generated paper paychecks. Until about 6 months ago funds were available immediately. Now takes 5 days for entire check to clear. If deposit on Friday they release $100 on …
I got a car through them and was up to date on my car payments my insurance company sent them several declaration pages and a female manager got on the phone was very rude and aggressive and I explained I had insurance all while I had the …
This bank has horrible customer service for their loans. Their managers are extremely aggressive over the phone and immediately start threatening for any reason. …
Keeping in contact with these people about any hardships you have during repayment of a loan does nothing. I haven’t had a job for about 3 months and they still sued me when I’ve tried to tell them I can’t make a payment until the first …
The upper management is horrible to say the least. They are extremely rude and have horrible customer service. I reached out to speak with a manager (Chris who is VP of operations) who continued to talk over me, spoke to me as if I was a …
Great rates! Friendly and helpful staff that are always quick to assist. The loan officer, Crystal is amazing! We love doing business personally with someone throughout the years. …
Worst experience with a financial institution. It takes 10 calls to get someone on the phone, wait 15 minutes on hold just to give up. After an hour of trying to reach someone at this garbage credit union I’ve decided not to bank with them. …
I’ve done business with them for 2 years now, and, for the most part, the experience has been decent. The auto loan I had goes through them, and I will say that I’ve had no issues at all with making my payment, etc. Most of the staff are …
I applied online for a savings/checking account on January 19, 2021 I go in person through drive-through to pay the $25 deposit fee was not asked for a signature I received the receipt for the $25 deposit and drove off. Later on that day I …
My father and mothers account was here. Dad was primary, mom secondary. When dad passed away, they froze the account. Mom called them and the Branch manager was very rude. Mom was beside herself. She told mom dad was primary and when she …
Similar issues as stated with others on account freeze. They will not take a POA and say not required to give explanation and will not unfreeze account without a client for 30 years who is medically documented as bedridden to come in …