Choose Polson Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
47291 HIGHWAY 93, Polson, MT 59860
Excellent, professional, unobtrusive.
They are a great group of people! Service was excellent
Friendly service, but they could do better about answering their phone.
I’ve been on hold for 4hours my tank 0% and it’s suppose to snow this week unbelievable
Cannot reach office.. need propane.. have rental tank so no one else will fill! Between a rock and a hard place in NW Montana …who can I call?
I recently switched to Polson Propane after many years at my old service. The improvement in customer service was instantly noticeably. I should have done it years ago.
I cannot believe I had to wait on the phone for one hour. This is no way to run a business. I needed to talk to a person because your website did not address my needs either.
I love Amber! She is always so helpful and friendly. Great customer service from her which is often times hard to get these days. What more could I ask for?
This company has an entire town running out of propane because they will not answer their phone calls. Can’t pay my bill, can’t get a refill. Completely unacceptable.
this company is terrible!! can’t reach anyone ever!!!
How can a person reach a supervisor to discuss a service that we provided to Polson Propane on 1/12/2022? Please call us 752-4528
I’ve been trying to call for weeks now…never get put on hold with less than a 1 hour wait. This is ridiculous! My tank is getting emptier and emptier and it’s getting colder and colder. What are we supposed to do?
I know…switch providers! Done with Polson Propane!
Corporate America takes control and has no idea how many customers they are running off. When it was managed locally it was great. Montana people know how to take care of their own!!!!!!!!!
Stay Away! They are no longer a local company. Wait times on the phone ridiculous & if you decide to terminate service they do not prorate you back for remaining gas but charge you 150 to pump out remaining gas plus 65 to pick up the tank. Super difficult to deal with. Do yourself a favor and go somewhere else!
Been trying to call for two days and have yet to get through or be able to leave a message. An answering machine at very least would be convenient, but no luck. …
Holy cow!, I would never recommend this business, The phones don’t work at their call center, They are not helpful. I ran out of propane and an “urgent” delivery would have a $300 surcharge when it was their fault the propane ran out. …
The local phone number is answered by a national office that proved to be of no help. Local contact needs to be provided or we will look for a different supplier.
They still owe me $958 because they filled up my neighbors tank and not mine!! I get mistakes happen but they haven’t refunded my card card or sent me a check!!!!!!!!!! It’s been 41 days since you took my money!
Paid several hundreds of dollars for half a tank they said they would be here on a specific date weeks later with no communication they still haven’t provided what we paid for so we reached out then they say they would be here in another …
We have been customers for over 10 years. So dissatisfied with the new call system. It takes forever and is not local. You have no idea when your propane will be delivered. Also- price gouging does not help but sure does provide cover by …
A little shady. Was showing my review of Polson Propane from 5 years ago. It is no longer Polson Propane. Went out there and sign on door said they no longer service there. They no longer fill RV tanks, they are exchange. If it weren’t for …
The phone operator was very kind and efficient. The delivery driver took time to address the pilot light issue. He tried very hard to help beyond what was required.
Paid for my propane. Have not received my propane and the delivery date has passed by a week. Left on hold by an out of country call center for over 20 minutes just for them to not be ABLE to help because they are an out of country call …
They will hold you hostage by taking your money and not delivering in a reasonable / within a week of they’re own estimate. Abysmal service I will be switching to Johns Fuel Farm in Ronan. A much more reliable and legitimate provider. …