Pro-Staff Termite & Pest Control

Turner Pest Control

We at Pro-Staff Termite & Pest Control, LLC. are committed to providing the absolute highest quality pest protection & property solutions in the … See more

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Pro-Staff Termite & Pest Control Reviews ( 209 )

  1. David did a great job explaining the problems he saw in our home and told us how he was going to take care of them. He gave us a lot of good advice and information. Great job!

  2. Staff was very friendly, with no pressure at quote. Excellent service, with good communication and fair pricing. Am a happy customer and would recommend.

  3. Excellent service the staff is on point with serving your needs also sharp results and smooth transactions what more can you ask for this place is running a tight ship. Thanks again for a great experience all the way around.

  4. These guys are top notch, professional, responsive, priced fairly and know their stuff. Have used them on multiple properties and they always put their best foot forward.

  5. Great service and attention to detail from a professional team. I’ve been a customer for 14 years and always been pleased with the communication, service, and results. Highly recommended!

  6. Technican tanner Martin is very polite and very efficient .
    I highly recommend Prostaff from my experience.
    I have been this company for over 10 years

  7. Excellent Service Technician is always prompt and does an excellent job of our annual review as he also did for our initial treatment a few years ago.

  8. Recently switched and have received excellent service thus far. Our Service Technician (Donald) was professional, friendly, and knowledgeable. Took the time to explain and answer questions.

  9. Worst company ever , told they’re employee working next store working to not spray poison in my yard , employee went off using VERY foul language and rambling on , this is the quality and management mode of operation , sure they’re products are not let friendly also , don’t know how the have stayed in business , a joke company 🖤 …

  10. Mark was a super nice, knowledgable guy and gave some great advice how to properly treat my lawn, which is currently in the process of getting re sodded. Definitely recommend these guys!

  11. Pro-Staff and their employees are wonderful. We have seen them around town at events and figured why not..we need pest control and they’re local! Chris is exceptional. We highly recommend.

  12. Chad Allen has been taking care of my house pest control in and out. He is very helpfull and the products that he used are really effective. I always rely on him, as my family.

  13. I like that Pro Staff always stays on top of our quarterly and annual appointments. They are easy to deal with, and all the people that have come out to the house have been really nice.

  14. We are very pleased with the service Eric Hawthorne has been providing to our center. He is very thorough and professional. If we need immediate service , Eric will come in a timely manner.

  15. Today was our yearly in home service. Mike our technician today was great… He was very informative and thorough. He took the time to answer any question I had. I’m very very pleased.
    Thanks Mike !!!

  16. Amazing customer service. Very polite, and attentive. Not to mention that they are very good at taking care and controlling the bug issues as they arise. So far very happy with the service.

  17. I am very happy with the job our lawn guy Cole is. Always checks with us to see if we have any concerns although we don’t have many any more since he started and I have been using Pro Staff for over 10 years! Thanks Cole

  18. Normally I don’t leave reviews but I received such amazing customer I had to write this. I Called the company to get some info and spoke with Ruthie. She is the reason I will be using this company over the other two I called. Ruthie was …

  19. This is just a quick note to give you positive feedback on your staff and services; Jose Calo recommended your services, and I am very pleased with the results(See Enclosed Photos for before and after); Sean services my lawn currently; in our initial consult he had very honest responses and set realistic expectations

  20. Been a Prostaff customer for many years.Joe B has come to the house and has been very knowledgeable in answering my questions. The problems are always solved. He has even taken the time to talk to my children and even played with my dog.Over all I am very pleased with Prostaff and have referred several people.

  21. I’ve been a Pro-Staff customer for over 10 years, in three different homes and they always give great service, their technicians are professional and caring, and very discreet.

  22. Very satisfied with the company and our tech manny! Very professional company and knowledgeable, starting with the office staff all the way to the field staff. I have used MANY companies in the past but never, i repeat NEVER one like this. …

  23. I used Pro -Staff for pest control in my house. Great customer service.I had a problem and was helped by the owner! Yes, by the owner!!!!!!!!!!!! I really appreciate it because it shows how much he cares for a good customer service. Yes do recommend it!

  24. my family loves prostaff as do I. we all have lawncare through them. It is a pleasure calling the office and speaking with Yolanda. She is very professional and knowledgeable. She is always very helpful and my lawn looks great!!!!!! Love you Prostaff.

  25. Angel is the best tech I have experienced with Pro-Staff. He takes the time to answer any questions I have and addresses any problems. Please…never let him leave your company!

  26. Tony saved the day and my sanity! Within a week what started as a few ants in the kitchen cupboard spread to almost every room in my house! I was horrified.
    When I called Pro Staff, they connected me to Tony who was very knowledgeable in …

  27. I must say that the technicians are great. They know their job and do it well but the customer care is just horrible. The lady (I don’t know her name) always tries to boss me around. I was requesting an appointment for a saturday and she …

  28. Had a bad experience but the owner stopped by and apologized. He offered a full refund which we declined. That was a good thing to do. Restored my faith in the integrity of the company. Might consider them again in the future.

  29. I called last week to get some information on pest control in my home. We just moved from up north, where pest control is not a necessity. Crystal was extrememly helpful answering ALL my questions. I feel like she was trying to meet my …

  30. Pro-Staff Pest Control is awesome. Yolanda from the Seminole county office does everything she can to take care of my problem immediately. I got the service for my parents and the fact that she is bi-lingual is the main reason that I went with Pro-Staff. Because of her I will be getting service done at my own place. Thank You Yolanda.

  31. Pro-Staff has been our company for over 10 years!
    The Office Staff ( Yolanda ) is always so helpful and goes completely out of her way to ensure we are satisfied and pleased with all Pest and Lawn Control …

  32. Chris Hughes was very courteous and professional with my pest service today. He was very detailed in his explanation of the process he was implementing to solve the issue I was having. He showed up ahead of time and did the job very quickly. Thanks!

  33. Nick Tucker from Pro Staff takes care of my yard and he’s awesome. He genuinely takes an interest in what’s going on with my yard, be it bug problems, watering problems, etc. and gets things done in a very professional and expedient manner. I highly recommend Nick; he’s the best!

  34. I think it is worth to update this company. I remember we had a situation that was to the point of me not coming back. But the owner of the company was so gracious and understanding to the situation and we found a solution. To this day, …

  35. I have been very satisfied with both technicians Shawn and Daniel. Both have performed an annual pest control and knew what they were doing . Been using Pro Staff for pest control for over 2 years and have had no problems.

  36. My technician Nelson was Professional & pleasant did a great job he even cobweb the around the outside of my house I would love to have him again great job Nelson Wisky & Pro-Staff

  37. Had my home inspected today by Richard who was very professional and thorough. I appreciated his understanding of the situation I have and made me very comfortable while he checked out all the nooks and crannies of my crowded areas. Thanks Richard!

  38. My experience with Prostaff has been excellent, Robert is great! Friendly, professional and trustworthy at a fair price. I highly recommend this company as you won’t be disappointed!

  39. We have used Pro Staff for many years. I like them because we see them once a year, we never see bugs. I like that if we do see a bug we just give them a call, they are fantastic, super friendly & very convenient.

  40. I have a vacation home and have been getting serviced by ProStaff for a few years . I am usually not there when they come to my home but last week I had the pleasure of finally meeting my technician, Chad. He really knew what he was …

  41. Great company with great service. When I called and spoke with Crystal W, I was especially impressed with her customer service. She was very well spoken and made sure that I was able to describe my pest control needs thoroughly.

  42. Hands down, best company in Florida. They mean what they say- “No bugs gurantee!” Very professional, experienced, and competitive prices with first class service. Super loyal to customer base! Always there and responsive when you need them.

  43. I contacted Pro Staff on behalf of an elderly relative who had been having difficulty with another pest control company in the area. I spoke to a wonderful customer service person named Crystal Wittemen. Crystal was very helpful and went …

  44. I wrote a review to share of our bad experience with this company. Since my posting, the company researched and determined who posted the post. The owner of the company personally went to the house and talked with my friend who shared the …

  45. Giving them a try after reading so many wonderful reviews. They were able to do my inspection the day I called. Chad was very professional and thorough with his explanation of everything. First impressions mean a lot but service will mean …

  46. Update!!!! Previously I wrote an unfavorable review on how my customer service experience wasn’t up to par with a Pro Staff employee. Surprisingly on January 11th 2018 I received a call from the president himself Robert. He was filled with …

  47. After working with a previous company for a year, i saw pro staff working across the street. I walked up interrupted the guy while working, and asked him if he could look at my lawn. He was very polite and said he would come over once his …

  48. I’ve been a Pro-Staff customer for over ten years and have three lines of service with them: termite, lawn, and pest. They get results. My yard looks great, you can see the difference between my yard and the neighbor’s. He does a great …

  49. I have had ProStaff for almost two years and they are, by far, the BEST service I have had. I recommend them to every single person who has ever needed a reference, and I would NEVER replace them. Such a true asset.

  50. After having bad luck with my previous lawn company; I heard from a friend that Pro-Staff was the company to take care of my lawn. I have never been happier! Rob is the lawn tech who has been servicing my lawn for several months now. …

  51. Jason did a fantastic job getting our home rid of all pests. We had a terrible roach infestation that another pest control company treated for a year, with only partial control. Jason treated our home for 2 months and the problem was gone! …

  52. I submitted an online form from the website and had an appointment set up within 12 hours. Stacey responded to my emails in minutes and let me know Jason would be the one coming to my house. Jason showed up at my house on time and was very …

  53. Miguel came out for my yearly termite inspection and he did a fabulous job. He was honest and answered all of my questions without trying to push any products on us. We decided to add pest control to our services.

  54. Pro-Staff the most professional, and best cost company we have ever used. Every employee is friendly and helpful and they will accommodate you in any way possible. Thank you to the Hughes brothers with their tireless effort to help turn our bug infested home into a comfortable place to sleep.

  55. Matt at Pro-Staff has been amazing help and goes out of his way to help and make sure we are taken care of. Highly recommend for all your pest needs!

  56. I have had lawn care for a while and I am very happy with my service at Prostaff. I especially appreciate the great customer service I get when I call. Yolanda is great she is professional and knowledgeable when it comes to my lawn care and pest control needs. She is also very sweet and funny. Great Customer Service

  57. Jason has been our tech for years. He patiently helped us when we purchased a house that unknowingly came with lots of unwanted guests. He has since come out on time, every time I call him, for service or because I have seen a pest. Jason truly is the best and is much appreciated by us!

  58. Pro-Staff came to my home in Pensacola all the way from Orlando to treat it for termites. I was happy to see that the when the Technician (Chris Hughes) showed up he was very professional and all of the equipment he used seemed clean and …

  59. Lawn looks great after switching to Pro Staff. Their customer service is unmatched and always put you first to make sure your lawn and property is taken care of.

  60. As a former business owner, now retired, I get quite angry when I run into employees who don’t care about their jobs in a day when jobs are so scarce. Not the case with Pro-Staff! I had the nicest connection with a young lady named Crystal. …

  61. So I figure a 35 year termite free Florida life was a good run. Well my run ended last week when I found termites swarming in my carport and laundry room. Not a good feeling knowing how much damage termites can do to your home. I did a …

  62. I recently just moved to Florida from Kentucky and was unaware of all the bugs in the sunshine state. I was amazed at the number of roaches I discovered inside my home as well as outside. I knew there was no way to successfully take care of …

  63. The company we used prior to ProStaff was at our house all the time trying to get a handle on our pest control. After one visit from ProStaff, we did not need to contact them again until it was time for our annual visit. We are very happy …

  64. Great tech “Angel” how ever the product did kill the fleas. His manager came by unannounced to inspect my property but did not inspect for fleas. They are still in the lawn and decided to send someone else unannounced to my house and when …

  65. Paid for the year and they have yet to do anything they promised! And barely have shoved up. Now that the contact is almost up and we still have the same issue. I do not suggest this company to anyone! Wasted money !

  66. We have lived in several southern states, all blessed(?) with bugs. We have employed numerous pest control companies to deal with these. Never have we been so pleased and protected as we have been in the friendly, and very effective hands …

  67. I was having a time in my apartment to the point where NOTHING was working. I was referred to ProStaff by another pest control company and I am so happy with my services. Tony was amazing! And being that I am a single woman, every time he …

  68. I have used Bob’s services for nearly 4 decades and I highly recommend Pro-Staff. Great people, great service and value. I’ve been a Real Estate Broker since 1982 and I tell all of my customers that Pro-Staff is the best.

  69. We’ve used Pro-Staff for over 20 years at 2 different houses and have been VERY satisfied. These professionals are knowledgeable, thorough, on-time, efficient and pleasant to deal with. We highly recommend them.

  70. We had a German cockroach problem for a while. Our landlord sent over other exterminators, with no results. Finally I called Pro-Staff and they were incredibly thorough, friendly, and effective. They provide awesome service, encourage …

  71. I am proud to say that our Florida homes remain pest free thanks to the great service provided by ProStaff Termite and Pest Control. We have been using these services for 7+ years and recommend them with complete confidence. The folks that have come out have always been top notch.

  72. We had a service done on our house about 2months ago, and it didn’t take care of the problem we had. So we (the wife and I) decided to chat with the the company and tell them we were not happy. After 1follow up email, a Supervisior and …

  73. Had to send my 77 year old husband 10 hour drive to check out my newly dead yard. Hired this company Sept 2018. Rendered them a gate key (which evidently got lost). Within weeks of a late May 2019 application of Arena my yard staff alerted …

  74. Santiago was amazing!! He came by, explained the procedure and I can tell he wasn’t just trying to “make a sale”, but really ensure that I got the issue resolved and felt satisfied! I really appreciated that. He was always very detailed and …

  75. I have used Pro Staff services for the last 7 years. From pest control to lawn care and termite. The office staff has always been courteous and helpful. Jason goes the extra mile to make sure I am satisfied with the job.

  76. My family is so pleased with the lawn care service we have been provided by Pro Staff! Our lawn technician is Rob Moody and he is terrific. Since we started with Pro Staff our lawn has never been healthier and greener in all the years we …

  77. What an AMAZING company. I was having an issue with flying ants in my son’s room and I had tried using my own store brought products and they kept coming back. I finally called Prostaff and they got a tech out within the week. They came out …

  78. Pro-Staff is super excellent in my book!!! I have the year contract for pest control. Any problems they come right out. I was surprised to learn they also replace and repair irrigation systems. Prices are so reasonable and I have the …

  79. Very poor customer service. The relationship never even got off the ground before this company could lose the business. I scheduled for service and was given the time slot of 2pm to meet the tech and walk the property. I received a call at …

  80. This company is AMAZING from the knowledgeable technicians to the most helpful and friendly office staff and management!! I am totally satisfied with my decision on choosing Pro- staff for my pest control needs, going on 10 years. I have …

  81. Our lawn care guy “Angel” is the best professional we have ever had. He is extremely knowledgeable, professional and has great customer service skills. Angel inherited our lawn that had major damage and he has in a couple of months managed …

  82. All of our experiences with Pro-Staff since relocating to the Orlando area this past Spring have been with helpful, polite, responsive people. From the Pest Control to the lawn treatments we could not be happier with the service we’ve been …

  83. I used this company to come out and seal some holes in my attic and check for rodents. A very nice guy named Mark came out and he did an excellent job. He explained everything well, gave me options, was super nice, and did not try and sell me any service I didn’t need. I was very happy with everything he did for us.

  84. I want to compliment Daniel, one of your service personnel. He is very courteous and does a thorough job. Before beginning the work he will ask if there are any concerns within the house or outdoors so that he can address them during the …

  85. Salesman Ken was a man of his word and even personally made sure the price we negotiated ended in an updated working irrigation system that appears to be doing everything he said it would. Workers were professional friendly and on time.

  86. Simply put, Pro-Staff, their products and the employees are the best. Chad A. has been spraying my home for over 2 years now and he is thorough and reliable! I am not just trust him but i trust the products as well. Chad A. goes beyond …

  87. Our home has had a problem with ghost ants and some roaches ever since we bought the house a year ago. We did some research on companies before we submitted a request online to a couple of them for an initial inspection. Stacy at the Pro …

  88. Any time I’ve had an issue (which are few and far between since I started using them) they have dispatched the most courteous and capable technicians as soon as possible. Today, Daniel showed up and helped me locate problem areas since I …

  89. I have been using Pro-Staff for my general pest control for 2 years now and can gladly say that I haven’t had an issue with any pest. They have done a great job at preventing a problem.

  90. We have used Pro-Staff services for over 10 years, pest-control, termite protection and irrigation repairs and have always found their personnel to be very professional prompt and courteous. …

  91. I have had poor luck with Pest Control Services in those more-well-known pest control chains that seem interested in collecting the fees but not pest-problem solving, pest-prevention, or lawn/shrub issues (…so what are we paying for?) …

  92. We paid to have our home tented for termites. We were told that they would tent the house for 48 hours and then the house would need to aerate for 24hrs. …

  93. Hands down, this is an amazing company!!! Family owned and highly rated with the BBB & Angies list, they truly care about their customers. Services are guaranteed and they stand behind 100% customer satisfaction. The office staff is always …

  94. I originally reached out about pest service because after some roommates moved out I began seeing some roaches. An internet search scared me into believing I needed a pest service. Bob came out and did an inspection. In his inspection he …

  95. The service that they provide is greatly appreciated. They are easy to schedule and very courteous in person. Eli wore covers for his shoes in the house, gloves on his hands and a mask over his face. Informative and the good feeling that …

  96. Jarrod was great! We have been battling ants in our home for quite some time. He came out and treated our home and the ants are gone. He is very knowledgeable and professional. I would highly recommend!

  97. Have used Pro-Staff for many years and continue to be very satisfied with their service. They service our property quarterly to keep things pest-free, as well as taking care of termite issues. The techs are friendly and knowledgeable…and on time for appointments. The office staff is very efficient, too.

  98. I had been trying to kill ants myself for 2 years. Pro Staff came out to give an estimate. I thought the estimate was fair. I asked, When can you do it? He said, Now. I said, Great, Go ahead. When he finished, he said, it might take 7 to …

  99. My husband and I started with Pro-Staff when we first moved to Florida and got our apartment. We were so happy with their services we continued it when we bought our home in February. Chris our technician has done a wonderful job to keep …

  100. Prostaff was extremely kind and answered any questions I had,
    The man they sent was very quick with his work, and personable. I really appreciate Derek (I hope I didn’t ruin spelling his name,). Thank you, I would be glad …

  101. Bob was very detailed and repaired errors in our sprinkler system that were causing drought spots. He was VERY informative and explained in plain english what he was doing and why. I already see my drought spots come back to life with the adjustments and repairs he made. Will use again and highly recommend! Thank you!

  102. We have been extremely happy with the customer support we received with Pro-Staff. We had a problem with our service; as soon as we reported it to Pro-Staff, they did so much to make it right. It is really refreshing to work with a company …

  103. This is he most professional company I have used in a long time, from the office staff that makes the appoints to the tach that shows up at your house. The tech comes to your house in a company shirt with his name on and in a company truck …

  104. I am a long time, happy customer of Pro Staff. They provide both lawn service and termite coverage for my home. They do a fantastic job so I contacted them to have my sprinkler system serviced. …

  105. We contracted the commercial services of Pro-Staff for our communities pest control and termite bond. They are an excellent group of professionals, very responsive and responsible. Angelina is the best to work with and is on top of it. …

  106. Techs are knowledgeable and go out of their way to ensure that the services are done right.
    Have recommended ProStaff to numerous people and those that have listened and …

  107. Jarrod Long serviced my home for my yearly pest control.He was friendly, very professional,and he checked every spot and outlet to make sure he did not miss any area.H e was courteous and so nice to deal with…I will definitely ask pro …

  108. They were on time, the guy that came to our house was extremely professional and did an amazing job. When he treated our yard he was very thorough and he went above and beyond. I’m impressed with the service man that came to our house and would highly recommend them. Thank you very much!

  109. Excellent service. We used them for several years and they were always prompt. They always met our needs whether it was to help with cockroaches, fleas, or red ants. I absolutely recommend Pro-Staff to anyone needing pest control.

  110. I’ve been using Prostaff since January last year. In the beginning, I was not satisfied, but the company sent several of their managers and the owner spoke with me directly to find out what the problem was. They worked diligently to solve …

  111. The tech, Matt, was at my home the same day I called. He was very professional and thoroughly took care of wasps in the summer as well as followed up 2 weeks later. Has kept in touch to see if I had any other issues. Would definitely recommend ProStaff for any pest control.

  112. I’m a prior ProStaff customer and apparently they sold to Turner and Turner just can’t fill the customer service shoes of Prostaff at all. Turner pest control is 3x more expensive and they do a terrible job at pests. They came out and did an annual treatment and I’m seeing pests & bugs I have never seen previously like ever! Yikes!

  113. I am so pleased with Pro Staff customer service in their actual technician service. I have been using them for more than 10 years for my home service and about three years for my lawn service. My grass is beautiful and healthy and I am so …

  114. He, Dayvid, did a very excellent job thank you the previous technician before him didn’t do anything to get ride off my pest infestation of German roaches, all they would do is put down glueboards , just did a poor job .

  115. They are responsive and professional. Not seeing a big different in my weed control. Lawn is much greener and bugs seem to be controlled. But not the weeds.

  116. This is my first experience with Turner. However, Nick has been our service tech since moving to FL 4 yrs ago. He is very personable, efficient and a joy to have service our property. Turner is lucky to have him as their employee.

  117. I have been pleased with Turner Lawncare since they bought or merged with Prostaff. Juwannis is my lawn technician and he is very nice and professional and I think he does a thorough job.

  118. Called Turner Pest Control about ants in out home. They sent a technician out the next day to take care of the problem. The technician that visited our home was very courteous and professional. We are very pleased with the service provided.

  119. They were quick and listened. It wasn’t an in and out or turn and burn. He was invested in making sure the problem gets resolved. He also added in best practices to help to mitigate future occurrences. It was very much appreciated.

  120. Results, professionalism, friendly, and always pleasant, and on time without fail. They have consistently kept the bugs away, and move swiftly and always upbeat and informative. A fantastic service for getting results, and bugs gone!

  121. I have quarterly treatment that really works. I really don’t have any more serious bug issues like the one when we moved in some years ago. Tech Davyd is friendly and very professional. He went over the treatment he was performing today and he also made some recommendations which I really appreciated it.

  122. Turner Pest Control has been servicing my lawn after the recent merger of Pro-Staff. They have been the only ones consistent of keeping my lawn healthy and green. After using different companies, my lawn was not flourishing so something had to change. Thank you for keeping my property looking good all year round.

  123. The service technician asked questions to determine what type of pest control service I was looking for and then treated the areas in and around the outside of my house. He was kind and courteous.

  124. I have not had any pest problems since they started treating my home. The only thing is being made aware when they’re coming so I can have my back yard area made available

  125. This is a very large pest control company. They bought the company that we had our maintenance contract with. There was never any communication and we did not know they even took over our account. Then they sent me a bill for 200 and some …

  126. Always on time, fairly priced, myriad of services, and my technician, Carlos, has been servicing our home for 2 years and he has not disappointed even once! Carlos is awesome! Very happy with Turner Pest Control.

  127. I’m very pleased with the services I receive from Turner Pest Control. They keep me informed as to when they will be at my home and keep me updated if something changes. Their service people have always been courtious and efficient.

  128. I’ve had good experiences with Turner I acquired them when it was ProStaff.
    I had an issue with ants recently the tech came in and guided me he was very professional and nice and helpful. I believe the problem was resolved.

  129. Tech was wonderful. The 5 stars are for the Tech only, not the company.
    I’m discontinuing service because of lack of communication and charging me for a service not completed. My gates are locked and privacy fence prevents entrance. DO NOT SEND SERVICE REP. DISCONTINUE SERVICE.

  130. David was wonderful! He is a former Bug Brigade employee and it shows through his careful attention to detail and great customer service. I haven’t had the same experience with non-Bug Brigade Turner employees. Since Turner took over it has been a corporate mentality unfortunately.

  131. From the very start I received great customer service from Turner Pest Control of Orlando. From the phone agent that explained the services and costs to the manager that explained how the company would address our specific needs to the …

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