Pioneer Valley Urology

Pioneer Valley Urology

Thank you for choosing Pioneer Valley Urology, P.C.. Our practice is committed to providing you with a superior level of care in a friendly and … See more

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Pioneer Valley Urology Contact Details

  • 100 Wason Ave Ste 120, Springfield, MA 01107
  • 413-241-2100
  • Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
  • http://www.pvurology.org/
  • Facebook, Twitter

Pioneer Valley Urology Reviews ( 71 )

  1. Recently had my first visit with Dr. Starkman. During my visit, he showed genuine compassion and instilled great confidence in me regarding my medical issue. The entire staff made me feel very comfortable, I left the office feeling much calmer than when I arrived and grateful for the excellent care! Thank you!

  2. What can I say. Dr Starkman is the best of the best. My surgery Jan 20 went so well and each office visit is the same. He is very professional and caring. I have been going to your practice for years and staff is excellent also.

  3. Couldn’t called till the afternoon. Was put on hold for enough time that I was pushed passed closing time. When finally reaching someone, well they are off the clock. So no information. Lovely

  4. Took multiple calls just to schedule an apt- Addy was rude- unfriendly and very difficult to understand- didnt seem to know what she was doing- i was on hold for 30 minutes while she looked for imaging- never once asked me how i was feeling …

  5. No one to answer the phone for a new patient. If front desk answers call they transfer call to new patient line and no one answers, if front desk doesn’t answer call and you get prompted to new patient call hangs up or goes to VM so they can call you back on their time.

  6. Horrible. Was prepped for a procedure on the table and all just to have the doctor tell me it was unnecessary and that there was nothing wrong with me. He should lose his license to practice. DR pagar is a terrible human being and doctor

  7. Horrible Place. I had surgery waited 28 days to see my surgeon an he said I quote. “I don’t know what’s wrong with you 🤷🏼‍♂️“ I still have the same problem it’s worse because of the surgery now I won’t see him for another year an a half …

  8. Still waiting on a lab test done on Monday. Called the reception said the results were there and someone would call me. Its been 8 hours no call. She said they take immediate needs first. Well i have an immune disorder and receive weekly …

  9. If I could give no stars I would. My fiance was scheduled for a surgery with Dr. Starkman at 12:30pm at Baystate Hospital. After driving for an hour and a half through the snow, we arrived at about 12:25pm for check-in when we were …

  10. As I’m sitting in the waiting room I can help but feel uncomfortable. This has to be one of the most unfriendly places I have ever stepped foot in. The front staff was unwelcoming and EXTREMELY unprofessional. The women who checked me in …

  11. Stephanie Gallo MD of pioneers urology is a piece of human waste disposal people that have no sympathy for people with elements should not be in the medical industry I have TBI and I have told the office that I have TBI mystery appointment …

  12. Dr. Gallo was professional and impressive. Will follow-up soon. Office staff courteous and efficient, well plannned coronovirus procedures. So far very pleased as a new patient.

  13. Had an appointment with Lisa Salisbury PA. At 10 am this morning. Was checked in at 9:35 am saw her at 9:55 after my pre check. Staff was very courteous and friendly. Check out was amazingly easy as well. …

  14. This has to be one of the worst places I have ever stepped foot in. Staff was unwelcoming and extremely unprofessional. The wait time is excessive and when you inquire about when your appointment is the staff replies rudely. I am a woman of …

  15. I haven’t seen a doctor from here for over two years because I moved. All of a sudden, I get a letter stating I owe money from a past appointment in 2017 – which was covered by my insurance at the time. I ended up calling and asking what …

  16. Dr. Starkman changed my life. He was patient and explained all the options. I am now able to have a more normal life without thinking about where the nearest bathroom is. Thank you!

  17. This is by far one of the WORSE places to go. DO NOT GO HERE. I ended up canceling my surgery because I do not have ANY confidence that they would even do the correct surgery because the scheduling department there is a COMPLETE JOKE. I …

  18. I cannot express enough how wonderful Dr. J. Startman is. He’s very thorough ,understanding, and very professional and caring. I would highly recommend him to anyone and everyone.

  19. I was seen here for chronic, recurring kidney stones. While in their care, I was repeatedly told that I was just genetically prone and nothing could be done. Since changing doctors, a simple blood test revealed an underlying issue that was …

  20. What an incredible turnaround at this office !
    When I arrived for my appointment today I found everyone at the front desk very friendly and helpful ! Everyone I interacted with was upbeat and eager to be of assistance. Kudos to all the staff! Keep up the good work.

  21. Over the last week I’ve tried (key word, tried) to get information on treating a condition that was very urgent to me. Their staff is either completely unaware of how their operations work, or unwilling to be courteous to new patients. I …

  22. Dr Starkman was considerate of the patients needs and went out of his way to provide professional and personal care. The staff is also caring and dedicated to the patient. Urology compared to other practices is difficult as the patient modest or not has many concerns – and they are all addressed.

  23. Dr. Starkman was friendly, knowledgeable, and very professional. I suffered from chronic pain for ten years before he figured out what was wrong and fixed it. I’m grateful to him for giving me my life back.

  24. The doctor took time to share the results of all my blood work and how he view the numbers. He repeated himself to make sure I understood and was very willing to listen to my concerns. Cancer is not fun to play with but having a doctor who listens and explains makes me feel I am in the right place to deal with my problem.

  25. Dr. Michael Zavaski is superb. I have received excellent care from him since the start of my care in 2019 and also with following annual visits to present. I highly recommend him. The staff at Pioneer Valley Urology have also been …

  26. I’m not sure what everyone else’s issues seem to be, but, thus far, I’ve found Doctor Starkman to be open and engaged with his patients. He explained questions that I hadn’t even asked and we even laughed about some of the reviews I’d seen …

  27. I recently had an appointment with Dr Starkman. He is wonderful. He is extremely polite and took the time to listen to my questions. Excellent bed side manner and most important he has a great personality!!! …

  28. Life changing would not be too strong a phrase for my operation. Dr. Starkman was wonderful as were all the nurses and staff I came into contact with. I never felt embarrassed when talking about such an intimate subject. I had no pain …

  29. I had kidney cancer and every including the dr. Dr pagar is the best and so helpful he did a wonderful job and made me feel so at ease throughout my whole ordeal I would recommend this group highly

  30. I saw an awful judgmental old school doctor here who gave me old school advice on my issue and sent me off to others to treat me. Then I followed up with one of his female PA’s—Tatiana? thinking she may be kinder but she was worse than him. …

  31. This is review is on behalf of my father. Dr. Starkman and all of the staff were professional and caring. The surgery was successful and the results have greatly improved my quality of life.

  32. one of the worst medical interactions I have ever experienced! I waited in the exam room over 30 minutes past my appt time. No explanations. PA came in, no apologies until I brought it up. After exam, was told to wait for him at the …

  33. I have been Dr Starkman and associates at the 100 Wason Ave Springfield, everyone is very professional and takes all your concerns seriously. Everyone is always friendly and treats you with respect. I would recommend exceptionally highly
    Dr. Starkman and all his associates.

  34. During the many years that I have been a patient with Pioneer Valley Urology, I have received not only quality care, but have been treated with care and kindness. My physician, Dr. Jonathan Starkman, is TOP RATE!

  35. Dr. Pagar is an extremely knowledgeable, and compassionate,
    medical professional. His medical treatment of my situation has been excellent and informative, in every way. …

  36. Dr. Sarcona is professional, knowledgeable and courteous. A credit to the practice and very kind to his patients. Thankful to have met him and received the benefit of his expertise and care. Thank you Dr.

  37. This place is absolutely horrible. Billing department cancelled my appointment for 40 dollars! Which I was planning to pay during my appointment. I took the day off from work just for this important appointment and now I’m missing a day of …

  38. Check in was seamless if preregistration was completed beforehand. I was seen as scheduled. Dr Aaron Berkenwald was wonderful to deal with. He listened to
    my concerns and issues and we discussed a mutually agreed upon plan. It was not …

  39. For the past three years I have seen Dr. Starkman with regard to IC and I have been impressed with the care I have been given by him and his team. Dr. Starkman is the ultimate professional, listening to his patients and tailoring treatment …

  40. Kevin Pelletier was a pleasure to meet with during my appointment. He was very instructional and made me feel very comfortable. A really COOL dude.
    Leslie the receptionist was another great person to meet. Very friendly and …

  41. I had an office visit with Dr. Berkenwald this morning. We discussed all of my systems in great detail. He was very candid about his proposal to remedy my symptoms in my gall bladder. He also indicated what surgery he would not recommend …

  42. Visit today was for a follow up on a kidney stone I still have. DR. Starkman was great and I felt like he was trying to take his time. I know docs are busy but it is important to make a patient feel “seen” even in a short piece of time.

  43. I have been a patient of Pioneer Valley Urology for over 3 years! I have found the lab staff to be highly capable, wait time is relatively short, the reception desk handles clients very efficiently and kindly! I use the patient portal and …

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