Valley Medical Center, formerly known as Renton Hospital, is one of the oldest and largest public district hospitals and nonprofit healthcare providers in Washington, D.C.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
400 S 43rd St, Renton, WA 98055
This place over charged unfriendly staff make you sit forever and wait. I was the first person 7:00 doors opened 7:15. Then they sit you down and forget about you completely unprofessional manner. I would not recommend anyone ever come to this place.
Went for Covid vaccine. Arrival instructions were clear, the setup they had runing was effective and efficient.
So let me put this out there today I was at valley was sitting in the waiting room on the 3 floor by the ER they have a older white male that help with information what I really over heard this guy saying and talking so bad about every …
My surgery experience was easy. The staff was very good and helpful. Hospital cafeteria is awesome
terrible ER – go anywhere else. staff gave me inadequate care during my first visit, which required me to go back twice and spend a ridiculous amount of money. i should have listened to the negative reviews before i went. will never go back.
Went twice for chronic bronchitis and was immediately seen both times and received great care. Restored a little of my faith in medical care not being all about money.
My name is Scott smith I started having headaches and seizure like episodes around june of last year and was refered to the neurology dept UW to see what is happening to me It is my personal opinion that this place looked at me as a payday …
Renton should be disappointed!!! Never have I left a hospice in more pain! Terrific job staff. Was told to use the Percocet for their mishap. 👍🏻🙏🏻 …
The Valley Medical Center grounds and roads were mostly clear of the snow from SUN 26Dec2021 winter storm 👍 …
Went there for COVID-19 test with my wife, was told that only my wife needs to take the test, is she’s positive then I’m positive too
They put her visit as COVID-19, mine as diarrhea visit …
Came to ER Friday around 2pm for trouble breathing and asthma attack they gave me a breathing treatment and right before discharging me the dr said I needed one more treatment and they sent me home with cough syrup and I even asked the …
I am not impressed. My Mom is in intensive care. She is 89. I cannot see her. I get zero calls from any Dr. This is unacceptable.
Been here in the NICU since Tuesday and i have been impressed except for yesterday and tonight …yesterdays nurse kinda wouldnt let me soothe my daughter when shes been crying kinda all day like she told me i could carry her and a few …
This is the first time a doctor explained every little detail and even my mom who does not speak great English was able to comprehend everything thats going on. So far it is an outstanding center with excellent care.
The worst hospital in Renton, expect to wait 3-5 hours before they have a room open. Also the staff is horrible and I dont trust doctors or anything from this hospital. The staff are rude also, along with nurses.
I went here at the medical family center, doctor and nurse took forever. We have appointment at 11 and been waiting for doctor an hour and half. Cause a doctor fault he was late. I was so mad and give this 1 star. Bad service hospital ever
Staff terrible, specially the guy who is walking around and negotiates with you about payment, and he does not want to say is doctor and hospital in network or not and hiding all informations from you and then send you huge bills for nothing. The worse experience. Not to mention the wait time
Worst birthing experience ever staff were rude and inexperienced and not organized epidural went out on me when it was time to push and they told me it’s normal didnt tell me to press the button didnt clean the baby weight him or foot …
Worst ER of them all…my dad with high blood pressure and agonizing in pain… Crying like a child and they told us that he was stable to wait and the time was about 4hrs. Will neve come back.
Called to be seen. Insurance? We do have a contract with them. Sorry. Click.
My 22 yo daughter was brought in via 911-dumped in waiting area finally seen by doctor after 8 hours in ED-NO communication with family members wasn’t even alerted when surgery was scheduled-or completed-was told that they had the wrong …
Excellent care! Had 2 operations & treated with absolute respect & caring from all staff members.
I received great care at Valley Medical Center. All the doctors and nurses I encountered were kind, competent and clear.
Completely don’t care gave me a medication that was so bad with side effects I almost fainted. When I called to a get a new one I was denied and talked to horribly. This is a first here I’ve never been treated like this is in the past. Do not go to Dr. Peter Damman.
I came with problems on my ankle and thought that it was sprained or broken, but thank goodness was only an infection. The staff was super quick, efficient, respectful and friendly. Thank you!
Security people in lobby are very rude and not cooperative. They need to get some training and be polite with people.
You guys have to do better! Kids should be number one. It’s sad that they take forever to see you but then when you get in there it’s like they rush you out. Smh not a good place to go. I literally live 5 minutes away but I would rather drive to Seattle or Highline now that should tell you something. Please do better!!!
We’ve only had good experiences here. I think most people that have positive experiences at the hospital don’t leave a review so the rating be negatively skewed.
My father in-law is clearly having a stroke and they have him sitting in the waiting room. If anything happens to him we will be sueing for malpractice.
We visit the children clinic here, and the overall facility is fantastic. All the doctors and staffs are amazing. Parking can be a mess, there is always some construction or the other going on.
My wife was in there for copd treatment was in there for 4 days and through her whole stay no one wiped anything down Left her towels in the shower for 2 days no house keeping got a bloody nose took about 15 minutes for somebody came in she stopped it her self there is know reason for this at all for the pandemic were in
Doctor and nurse very pleasant always thanking them being there they our wierd virus situation and they are appreciated.
Excellent, sensitive care, great communication with patient and family, expert doctors. I was SO impressed with everyone we dealt with. Great attitudes, genuine, caring hospital staff.
i was born here and turned out great so
Laura at OR surgery receptionist was the nasty rudest women I have ever met!!
I have experience on two occasions the complete utter and sheer incompetenceof the billing department, I have witnessed firsthand the lies of a doctor who shall remain nameless… And it’s not just Valley, it’s every single entity from …
This is hands down the WORST medical facility I’ve ever dealt with in my LIFE; there’s a GOOD REASON it has the nickname “DEATH Valley!” I am not only speaking from my own personal atrocious experiences of utter incompetence, indifference & …
Valley medical is doing a fantastic job of remodeling its skyline…its just a shame they dont invest all that money in educating their staff on how to listen and properly diagnose the lpatient. Beauty is only skin deep and in my opinion …
Rude! I understand with everything that going on is a huge deal but they shouldn’t snap at us when it’s our first time with an ultrasound with questions or hang up on us when we don’t understand what the person is saying .
this hospital is one of my worst experience ever. I seen 5 people leave including myself because they wouldn’t be treated. every single one of them said they were at least there for a 5 hour period or more. myself I was there for 41/2 hours and decided to go back home, I was very tired and uncomfortable sitting in the plastic chairs.
Why VMC Renton WA dont give training the front desk;s staff in ER to treat people as human beings not as things. Not all the staff, but the one who speaks the hardest, threatens and gives orders to coworkers and visitors really give VMC a …
NEVER HELPFUL. Always people who don’t care or are rude and ignorant. Got sent here after a car wreck TWICE and they failed to notice a cracked bone in my arm due to incorrect x-rays, overcharged and refused further x-rays. If you call …
Number one so far. They seem to care about the patient completely. Very satisfied! But that ER stay crowded 🤡👋🏾😂💕 #StayHome #Joking …
ENT staff incompetent. The doctor straight up said “I don’t know”! I’ve got more helpful information off of Google! I’ll be looking for a different ENT doctor that is more concerned with being thorough and not just getting stuck on the most “common” cause of my symptoms and prescribing me meds that don’t work.
Was seen for a broken foot. Was taken in quickly. Everyone was very respectful and knowledgeable. Would recommend. 10/10
The staff were nice and friendly. Nurse Anne went to put the iv in and had nurse Michael hold my hand as she did so and she took blood and helped me be as comfortable as possible.
Had a cardiac arrest (2012), I can not be more grateful for all who assisted in my recovery. “Thank You” for my life!
I experienced staff professionalism, compassion and great customer service.
I will “never” forget this human experience and will share it often.
JGould-UP,WA
My sister had a baby here unexpectedly. She had not had any care for her pregnancy at valley and they were amazing. Very supportive non stressful environment it was amazing.
I took my daughter in at 2 am, checked in,the nurses took her vitals right away..and then told us to wait in the lobby.. That lobby only had 3 other patient in there waiting, My daughter was shaking and she was feeling dizzy.. I mean any …
I was in allot of pain, Swollen neck and headache out of this world. Doctor felt lump and all. Doctor sent me home without pain medicine and I requested it!!! They sent me home with nausea medication. HORRIABLE EMERGENCY ROOM!! listen to your patients next time
Its 219am march 28 at renton valley medical I came feeling like I’m almost about to have a seizure, and they can’t give me a cup of water to get some liquids so my body doesn’t fall and they sit there laughing at me. Then they claim I’m …
Dad is currently in this hospital and so far we are so pleased with the care he is receiving. Doctor Andy Tsai gave our family an excellent clear detailed explanation of what is going on in Dad’s body and why he is ill. We clearly understand now what is the problem and the condition that is causing all dads pain.
Im going in for my 2nd major spine surgery tomorrow. My surgeon is amazing. I did have to rudish people but the rest were amazing. The admittjng staff are amazing as well. As a matter of fact my husband will be seeing my surgeon after im healed up. Beautiful hostpital. It has some quirks but what Hospital doesnt?
Save yourself. The anesthesiologist blew my vein pushing the Propothol and I screamed and screamed into unconsciousness. It was 3:00 pm, and I was the last patient. He had to get to the golf course I guess. They didn’t give a f. I …
Stellar staff and even better experience! Over the last 6 years we’ve driven from West Seattle to UW VMC because of the patient experience and staff competency in this hospital. We’ve had three kids born at the hospital and a couple of other services through VMC. I can not recommend this place highly enough. Thank you!
My whole family finally found a Drs and nurses in this facility. They listened and answered all the questions I asked about. Even after visiting, they gave me a call and asked me make sure I got the right prescriptions and that how I was.doing. We need more drs and nurses that care for patients at all times and at every location
The rudest hospital staff. Emergency department/waiting room operated like Alcatraz prison. Impatient admitting staff, don’t DARE Interupt their idle chatter. Talk down to patients as if they’re fire ants ready to be stepped on. They hide their name badges and they should-down right despicable.
Had to have life saving surgery in September 2017. Got a call from billing prior to let me know estimated costs, all normal and expected with insurance. Come October, I receive a statement from insurance that Valley does not have A SINGLE …
Dont come to this hospital. I’ve seen more people leave for waiting too long at the ER than people getting taken care. The staff acts like they don’t care and only there for a paycheck. And when you complain they catch attitudes. The worst hospital I’ve been too.
Great medical professionals. Very clean facility. Docs/nurses/admins were very caring and on-point. I had my first baby here and it was great experience for me. Thanks for all you do!
While our insurance company continues to act inappropriately and deny payment to Valley Medical for an urgent care visit, Valley Medical has done what is right and fair, and recognize that we did nothing wrong and we paid our copayment as …
Worst place to come to the ER! 4 hours in the waiting room! My wife had been bleeding, being 8 weeks pregnant you would think she would be seen asap. NOPE NOT HERE! 4 HOURS WAITING!!!! Nurses and reception suck! They dont care!
I am a former employee, I normally do not voice things like this to the public, but I feel this is VERY important for the public to know about VMC. When I began as an RN at VMC I signed a 2 year contract and for every month you do not …
I went to Er early this morning after work by Tri-Med. The nurse Stefie McGeen said hello again seem we see you when get off work like in a rude way. Then doctor Todd Davis MD came in said hi again didn’t even check me out or have me get …
I came in to have catheter for Dialysis replaced so the induced me into a coma and told my family that I had a hole in my heart and that I was going to die. When I came out of it I went to Swedish and my heart was in perfect health
Awful hospital. Went here because it’s the closest option. Came with a very high pulse, large infection, and 2 hours in the ER waiting room and not seen. The longest wait times I’ve ever seen. It’s worth the drive to another hospital. At the very least so you don’t die before you’re actually seen. If I could give 0 stars I would.
Amazing Care! I have had neurosurgery at Valley twice in the past six years. I found the facility clean, the staff caring & compassionate. Couldn’t have asked for a better location and an amazing result
Want to be overcharged? Want to have no place to park because every space is reserved and empty 24/7? Want to be treated like you don’t matter in the grand scheme of things, no matter what your illness is because all that matters is making money? Then this is the hospital for you!!!
My son has two fingers that glass cut and he could not fill it in some places. The other places was hurting and throbbing and they called everyone back while we sat there for over two hours. The staff for the first time ever was rude and disrespectful. I love this hospital it use to not been like this. Just WOW
I’m not able to visit my mother because of COVID-19 protocol, but the hospital won’t return any of my calls or provide me any update on her health.This is the least they could do as the hospital charges thousands of dollars per day. I wouldn’t recommend bringing your love ones to this hospital.
For the first time in my life I was between insurances, I actually did have Blue shield but didnt show up as my husband switched jobs and we no longer have Kaiser, now Blue Shield insurance. They treated me as if i didnt have health care …
We came in at about 11:30 on December 31st and was approached by Jeff Goon, a physician assistant. The wife was talking about her symptoms. After a period of exchanging information back and forth he told us that he’s been spending too much …
Their Cascade clinic doctors say what ever they want to a patient, when a patient scared and upset! Say what’s on your mind but your abusive and can not get care we know you have all this things and we know your doctor said something but …
This place is a joke. I go to Virginia Mason for EVERYTHING but I had an ambulance ride to the near hospital which was Valley. I have a history of life threatening conditions (pulmonary embolism) and the doctor just blew it off as me being …
I’ve had the worst experience with my doctor’s office sending the wrong refill prescriptions for my diabetes durable medical equipment, I sent a detailed message via the portal describing the brand of test strips and lancets needed and the …
Im currently in ER with hives and throat is feeling funny.. Been waiting since 6:45 am to be seen… They are fully staffed and this makes no since!!!!!! Do I need to stop breathing to get help??? Please hire more doctors so patient’s may …
Was in the ER for 7 hours. Left throwing up in the lobby and in the same amount of pain as when I got there. Didn’t feel like any of the staff really “cares” to be there. No smiles, no compassion, all performing like robots. The MD did not give me a clear diagnosis and the answer to many of my questions was “ I don’t know”
I went for a CT scan at the imaging center at 5pm on a Friday. The front desk guy and the lady who did my scan were so nice and helpful. Everyone was pleasant and made the experience less scary than I expected.
Place is a joke. Employees working at the cafeteria there are rude and unprofessional. Waiting at the counter for someone to take my order. 3 ppl kept ignoring me and my daughter who is special needs …
This is the worst ER I have ever been too they have my daughter on a bed laying in the hallway since 7:00 pm and it’s 12:30 am now! The staff is rude talking loudly about patients making fun of the mentally ill ones, even the doctors are making comments and jokes!!! Completely unprofessional I will NEVER come back here again.
I came in via ambulance with high fever, shortness of breath and pneumonia. My care has been top notch. More specifically once I was put in room. My nurse Michelle has been incredible, she is kind, helpful and truly has a wonderful bed side …
This hospital is very disrespectful, My mom was there for 8 hours she received no help while she was having heart problems and they took gallons of blood from her and sent her home. This place deserves to be locked down and never to be open.
The worst. We were recommended to come here from multicare because my mother has a potential blood clot. We have waited 2 hours. Families have come in after us and gotten in. I have alerted the receptionist that my mother has afib and a …
Had foot surgery here this past fall. The whole entire staff was amazing from start to finish. They kept my husband informed the whole time, it is a nice facility and everyone was kind and attentive to me post surgery as well.
I have birthed both of my daughters at this hospital. We have continued to keep our doctors the same all these years. Ones 3yrs and the others 12yrs that should say enough about their customer service here, they are like family.
Absolutely horrible to psych patients. I came in for a mental health condition and I was completely ignored. Never saw a medical doctor, never saw a psychiatrist and the nurses let my telemetry machine beep for hours because it popped off …
I’ve had to be admitted for pancreatic problems several times in the past couple of years, and was always seen right away in the ER department, was given IV pain meds right away, and had CAT scans in record time. Once admitted, the nurses were very attentive and took very good care of me.
No rest, Nurses give new medicine without letting you know what it is. Food taste bad for low salt eaters. No privacy. Nurses barge in after knocking real quick. Nurses talk to you like your a baby. They charge you for every little item you …
After surgery the recovery nurse, Jodie was an horrible, cold, apathetic nurse. What a thing to wake up to. Once on the 5th floor, one, Thaddeus out of 7 nurses was concerned with my pain and comfort. They were not on time with my …
They over charged me. I have called for them to adjust my account and they haven’t done it yet. They made a mistake charging me for a boot, they called me back saying that it was their mistake but they never adjusted my balance. The …
Brought elderly mother for gall stone. She is severe diabetic…been “ill” with all symptoms for a full week. None of these doctors, specialists, tests, communicate with each other!!! Every 4-6 hours we get an “update” of same NO SOLUTION …
Went to the ER on 5/13 not only was the problem not resolved, or even further looked into. They pushed me out the door with painkillers and billed an insurance company I haven’t had for 3 years despite having my ID and current insurance information IN HAND.
I’ve been having allergic reactions for a month now. I was given an Epi pen from the first time I ended up in the hospital. I’ve been seeing an allergist already and they’re pretty sure I have some food allergies. Long story short, I ended …
Oh my god ! horrible ER horrible staff. I brought my wife she has short breath they put us in waiting area for two hours !! Its ER you should guys know what the meaning of ER ! it wasn’t busy they were just slow dont care . I’m shocked . You will respond now and say nice words but no acts . shame !
Worst hospital I’ve ever been in. They also have a thief working there. Stole my dad’s wallet. With his credit card in it. Waiting to see if they stole all of his money. What a dump!
I have used Newcastle clinic for primary care for the last 10 years. I’ve been very satisfied with the doctor, nurse, and office staff. I’ve visited Valley Medical Hospital for MRI, CT scan, and Ultrasound. I’ve visted the day surgery …
the worst hospital ever! last year i had gotten into a car accident with my brother in law but we were fine and were able to go back to work the next day (we worked together). at work i got the worsest pain in my back, i couldnt walk, bend, …
Went to Vally Diagncstic Imaging Services today. The lady that did my ultra sound was fast and efficient but was not pleasant at all. I realize that she was very pregnant but that is not a good excuse for being cold. Not comforting or …
I’m expecting my first child and I am touring all hospitals in the area, this hospital was not only rude when I called to make a tour appt. but they were unhelpful and unworkable given the fact my profession I am unavailable during nights …
My general practitioner at Cascade Clinic is good. But hospital billing department is terrible. They underestimated my Endoscopy copay by 200%. They also tried to charge me the insurance discount of $3,900 which I refused to pay. They …
Having ridden people for people over for a doctor appointment. I have been stuck on the campus for over 14 hours. There are plenty of places to sit around to wait for your ride, and places to plug your phone or laptop in as well. Food …
The ER doctor’s and nurses are awesome. I thank God for them. Took my little one there for an emergency and they were able to send us home with confidence knowing my little one is going to be just fine. And he is doing great, still all over the place.
My doctor was very kind, and provided excellent care, but the Financial Advocate department (specifically Barbara) was among the worst customer experiences I’ve had. She was entirely unprofessional and rude; she constantly talked over me, …
Worst hospital ever. I never thought to write/look for reviews at a hospital but this is needed. My sister was having shortness of breath and we waited 3 hours in the waiting room. This is inexcusable it wasn’t busy and multiple people …
My mother was taken into the hospital by a sibling, and that sibling then locked out both myself and my father who’s married to my mother.
The entire hospital staff has done absolutely nothing to amend this so I can get …
I had a gall bladder act up in the middle of COVID lock down. I couldn’t get a scheduled surgery in because the surgeon that told me I had a huge stone was too busy to see me until 2 days. …
i HAD ROBOTIC SURGERY IN 2016 AS HYSTERECTOMY TWO WEEKS LATER I HAD EXTREME PAIN IN STOMACH. My husband TOOK ME TO EMERGENCY ROOM.. they gave me something to drink to sooth the pain. Then they gave me a catscan. . They sent me home. …
I would give this place a zero if I could.
Mom brought in by ambulance they still put her in waiting room. I understand that some people are more urgent but everyone else was seen before her and I know …
My sister had to visit Valley ER and pushed the nurses button. After a few minutes I went out there and they were talking. I had to ask for help. A second time same thing only after 5 minutes still no response so my sister had to ask the …
I had the pleasure of spending the evening there . Arrived at 3:30 left at 9:30 . It was very busy night . I was in there for an l&I neck injury and a horrible headache . The staff was very nice and the gentleman that did my MRI was very …
I had high Hope’s for valley till today. I was visiting my friend in labor and delivery my daughter and I have been there for about 4 hrs. My daughter started to throw a fit so I decided to leave. I’m carrying her out she kicking and …
This is the worst ER I have been to we have been waiting in the waiting room for 5 1/2 hours. The nurse said we have been waiting the longest. We didn’t know they were running a urgent care along with the ER . I went up to ask where we were …
Just received my first dose of a COVID vaccine at Valley Medical Center. They were so efficient and so nice! I was in and out in 20 minutes tops. Thank you, Valley Medical staff for your amazing work!
We’ve used their services and were pleased with them until they gave up on our family member. No hospice services and they left you hanging in the end wasting precious time. Never answered any questions and dogged simple questions. I would …
I am skeptical about getting a primary care physician here. I am just calling the center to inquire about primary care physicians and have been waiting on the phone for 13 minutes. I can only imagine what the service may be like here. …
This place is supposedly an ER to attend you quicker when you are in severe pain and for what? They have you waiting for hours just in the waiting room. Once they call you in, they still keep you waiting for another hour. Seriously the 3 …
Worst hospital in the Nation. If you value your or your loved ones life. Don’t use this hospital. They ER is straight out of a comic book. Haphazard care, inexperienced doctors and staff. Horrible place. I’m still having nightmares
Went to emergency at 12:35pm and they took my grandfather at 8:30pm. In this hours anything could happen with him. Nobody cared in the emergency. I wonder why does it even call emergency? …
I was there just to check whether my baby is ok or not coz I am 5 month pregnant and before coming to this hospital I was passed out for few mins and fell down. The nurses are so rude here. I kept on explaining the same thing again an again …
If I could only give 10 stars or more I would. I got here via ambulance due to severe stomach pain, 10/10. It took a while before the assess me because there’s no room available. It’s OK that is understandable. When they started taking care …
If I could rate a 0 I would.
My mother just got hired there at Valley Medical Center and when she went to get her required vaccinations, she was treated very poorly and was disrespected. …
Went in due to an eye injury, was told I didn’t have a corneal abrasion and was sent to harbor view to see an eye specialist. Who told me I did, in fact, have a corneal abrasion. Which should and could have been treated at valley medical. …
I am here right now with my grandma who is in comfort care. Everyone here has been amazing in 3 North. They’ve taken care of my grandma with the most care I could ask for. Thank you for making this especially difficult time just a little …
I have had too many miserable experiences here that were compounded and made so much worse due to the issues of this hospital’s Emergency department. I have had to wait for HOURS upon HOURS despite being severely sick, violently throwing …
I wish there is less than 1 star! These guys deserved negative rating! My family had a bad car accident and went there with an ambulance, they treated us like we were not human.( mean doctors and nurses ) I thought they didn’t want to …
Cafeteria went for breakfast said closes at 11am no one helped me n finally lady employee asked me if I needed help I said breakfast burrito employee man said close n he was rushing not even bother to help me so rude
Wonderful people from the receptionist at the sugery center to the after hours security person. The nurses on 2nd floor and especially the surgeon who did my daughters surgery. You are all amazing people! And gave wonderful care, and I’m known to be picky as I am a nurse(not at Valley).
The nurses did not use hand washing just gloves. A few nurses never changed gloves from doing “dirty” to doing sterile to clean gloves. The floor is gross with old blue tape on the floor and Iv pole rusted and rust falling from it. Waited 6 …
BAD! Took my girlfriend here last night. Walked in at 5pm, didn’t get into a room until 10:30pm. A 5.5 hour wait… The woman at the front desk stated that people were going ahead of us due to the nature of their conditions.. We stayed 3rd …
I would give them fewer stars if possible. Where to start? I’ve been here a few times and it’s never been a good experience. The staff is rude and doesn’t seem to know or care about their job. The medical assistant for my podiatrist had way …
This hospital should be investigated and ultimately shut down. As a 61 yo patient I have never felt less cared for or less safe. Horrible, traumatic experience.
Avoid at all costs. I had to have my referral sent back to them several times, even after knowing they had the referral, they said they do not have the referral, I asked the “appointment” lady for her name and she refused (Kerri) to answer …
The nurses and staff are so rude for no reason.. it’s horrible. Like I have a lot of respect for nurses because of the long hours they work so I understand. But to be rude all around that wasn’t a good experience for me nor my friend that …
Really bad attitude with patient we had to wait for long time in the emergency room they said is no rooms available y low staff no recomendable sorry
My wife is a recent immigrant and has no insurance. Two weeks after we were married we made a trip to the emergency room for terrible pain she was in. We sat around for two hours and spoke to the doctor for a total of about 15 minutes, had …
I’m going to formally complain becuase I was assualted by a police officer, woke up in this hosipital to them strapping me down, they didnt check my body for injuries, they took my blood to check for alcohol without consent while I was …
A family member unexpectedly fell ill and was admitted to this facility while we were visiting the Kent area. Being in an unfamiliar place we Googled local hospitals (none of which had stellar ratings). We ended up choosing this hospital …
My wife had an appointment @ the Breast Center for annual mammogram. Kathy was the tech and she was excellent & quick. Waiting room & treatment room clean. Receptionist welcoming all in all the process was relatively effortless. She will return every year for exams.
I had outpatient surgery here. It was a struggle to find where to go for the surgery- the building is very confusing and no one seems to know where things are. That said, once found, the outpatient surgery center was nice and clean. Every …
This hospital is a nightmare.
My dad had been in the critical care for over two month after having two …
I only gave this hospital a one star and that was generous! My daughter had chest pains and bad cough went to this hospital and they ran tests and said nothing was wrong the idiot doctor didn’t even listen to her chest! I brought her home …
The hospital is awful. We came here 3 times due to my husbands awful headaches and symptoms, they told him 3 times that it was just migraines but when we went to Harbor View Medical Center they saw that my husband had a mass in his brain …
If I could give this place zero stars I would. I am currently here as a patient and have been receiving the most deplorable service I received from any hospital in Washington state California or Idaho, I came here because of my chronic …
I had out patient surgery at Valley Medical on Thursday, 9/3. It was supposed to be a quick and easy procedure. I was admitted through the Emergency Room that night in screaming pain. The surgeon, Dr. Lau, did nothing to fix my situation …
Valley Medical has been amazing! I was diagnosed with cancer in July, have been through tests, scans and surgery in addition to multiple appts with various specialists. I have received excellent care and treatment at every step of the way! I highly recommend Valley Medical and their doctors!
Dr. Christian Eaton was the most rude, racist, loud and condescending doctor I have ever met in my entire life. I just went to the emergency room here with my boyfriend’s grandma who was then transferred to a regular room afterwards, all …
friendly and nice staff with a reasonable wait time, I hope they know how much I appreciate them
As an interpreter, I’ve dealt with their patients and their staff. I’m even sad to write this, but the medical assistant and the doctor just gave a sense that the patient was less of or that their time were wasted and were extremely …
I had a septum surgery done here and my experience was wonderful. Sadly I don’t remember my main nurses name but she was so sweet and informative! Whenever I asked a question she provided very detailed answers and was very understanding. All the ladies that were there (nurses, anesthesiologist, surgeon etc.) were fantastic!
Gonna be honest, I know people have differing experiences, but I’ve been to the ER multiple times, for my now ex-wife, daughter in law, my son, mom and myself. Each time was consistent, caring, good service, even when busy (they’re almost …
Terrible experience!! Scheduled for surgery showed up on time. The RN couldn’t find a vein to start IV after sticking me 5-6 times.(told her prior to the 1st stick I have small veins) Mr. Masters walks into the room to assist with IV since …
Been here twice in the last month for two separate surgery’s. Surgery’s went great. The after care, the nursing staff all suck. They never know what’s going on? They lie. Can hear them talking making up stuff right outside your room. I’m …
After going through labor and delivery upon the arrival of our son I’ve gotta say thank you to the nurses, Drs and faculty that helped really make this a great experience for my husband and I. They took excellent care of our baby and …
I once was admitted here while I was having an epileptic aura and was dismissed after I was given half an Ativan. They had me wait in the lobby while I was still having my aura and when I got home we had to go to another hospital thanks to their laziness. Not going back.
I would not recommend this hospital for emergency room issues. I had a horrifying experience with my Dad’s care and treatment. It was negligent to the point of being criminal. I would fill several pages to cover all the errors/neglect that nearly killed my Dad. This emergency room is a lawsuit waiting to happen.
On Friday evening around 7 pm we got to the valley medical center for put a dropper on emergency room. We are spent there whole night and back home after 5 am. My mom has hard illness and I’m caring about her , after that night my body was …
I experienced twice and other people saying same thing. They always in hurry to discharge patients. They discharged patients before they fully heal. Even patients need to come again ER on same day or next day and then keep waited in ER …
This place transferred my mom to another hospital without telling me. This was after speaking with a doctor here that assured me she would keep me updated to any changes and had been released to communicate with me. …
There is only 1 star because I couldn’t write this review without leaving a star. Went to the pharmacy today and I was (forced) to use a mask the hospital provided. Forced to use their mask that was no way sealed or covered or protected …
It’s was very nice hospital but on November 12th 2021 I took my mom to the ER and they refused me to go with her and she can’t speak English. This is insane. I can translate for her she feels comfortable that way
Valley Medical Center has passed all my expectations with medical care and customer service. Dr. Thai, Dr. Ashbaugh, Vestibular Therapist Lerner, Speech Therapist Erin and Chanel Physical therapist are the best team of physicians and …
I have always had a wonderful experience with Valley Medical. I’ve lived here for ten years. My son’s delivery was peaceful and the staff were phenomenal! The ER staff are great when I needed emergency care for my daughter years later. I’ve …
We came to the ER around 11am and checked in. They called my mom in shortly after that to draw blood and urine test. Very nice medical staff that helped us out at first. After that, he told us it’ll be about an hr before we can get her a …
I have never in my life experienced a more hostile and desensitized ICU nursing staff. They continuously pushed us out as we tried to see our passing father despite previously agreements to do so. On top of that their attitude was very poor …
Their ER services are horrible. They have an estimated wait time that is off by 3 times as much. They prioritize junkies and mentally ill over the average folk. Its horrible. Waited 5.5 hours on a monday and i came in at 11. Seeing people tyrn yellow in the wait room is bizzare. Will not go back
I went to Valley ER with what I thought was a bloodclot. Long waits are understandable, after the ultrasound I was told their was no blood clot and that I just strained a muscle….. 2 days later I went and saw my primary at Evergreen and I …
I’ve always had a positive experience here at Valley. As a nurse who has been through a few procedures (from bronch to CT), as well as delivering our baby at Valley, I highly recommend this hospital. In particular, our OB/GYN Dr. Jolly, the …
Very unprofessional ER staff! They made it perfectly clear that they don’t care about a patient more then they care about getting you out and the next patient in. I had suffered a stroke, I later found out, but when I came around they …
This hospital has the WORST customer service ever!!! I called the ER extension (5781) and the doctor/nurse assistant lady who picked up the phone on April 2nd, 2021, at around 5:25-5:30 was so rude and inconsiderate of me and my family’s …
My mother is in this hospital losing her battle to cancer and pneumonia she has been signed over to hospice care and is at the end of her life. Her family who has come to say goodbye to her has been harassed repeatedly by Karen who thinks …
My Mom was brought in via ambulance and the emergency room was spectacular. She was then admitted to the CCU and the staff there was fantastic. They kept me updated while I traveled there and while at home. It was a comforting experience. …
I’m only giving Valley 3 stars because of the few good staff we met while there. Other than that really disappointed in this hospital. I will have to give kudos to Angela stroke nurse. She’s amazing, kind, caring and patient. Angela is …
They have the worst staff in there Emergency building. They treat me very bad. They are rude not even coming to help you . They are unhelpful. I will not recommend any to go there.
WARNING – Do not give your social security number to this hospital. They will give that information out to 3rd parties and do not keep it safe. Then when you ask for print outs of everything so you can see exactly what they release they will not do it.
Valley medical center has an excellent medical team. They we’re caring and supportive. Thanks again!
This review has the potential of being a novel///
Let’s just say that my journey started at Overlake – and that was a painful experience. Their ER had us waiting for over 6 hours — which one can understand …
My midwife called to get me therapeutic rest i.e. morphine to sleep so I wasn’t to tired to push out my baby, all was taken care of before we left the house. Yet when I got there the Dr on staff stated giving me ultimatums to getting the …
Very nice staff, clean appearance! Best hospital I have been too in this area.
Easily the best hospital cafeteria I have eaten at as well!
I would never recommend this hospital. I waited there for a couple hours with injured leg no one even came to me they just say they were busy and i need to wait for the doctor. After a couple hours (that i haven’t seen a doctor) the nurse …
This hospital is immensely dangerous and unprofessional, they administered multiple drugs to my aunt without any permission from her designated medical power of attorney, then allowed those IVF drugs to run out completely overnight with no …
The care we received before and during the birth, and even after birth has been exceptional. Doctors, Nurses, and everyone else involved. Thank You ❤️ 🙏 You are all amazing. …
Unpleasant impressions from the visit of this hospital. My sister came to the hospital with a high fever which had been on for more than a week, weakness, and other symptoms. She has been experiencing with poor and not professional …
Have been in there ER more than once which appeared to feel very staged and even while covid was in full a effect. I had up and down experience. Only thing I can say is I didn’t appreciate one of the nurses there she was about my age or …
The worst experience I have ever encountered at a Hospital. Very shocked with the behavior and aggressiveness from a guy named Mark working there. While I’m feeling horribly sick hoping to get help, I ended up getting the complete opposite. …
This had been my family health care system so I really trusted Valley, but they ruined my life and I can’t believe I didn’t check these reviews. I mean the whole valley system. They rush you, get you in and out, and give up quickly. I had …
My wife and I were in a car accident, brought in the same ambulance, and our awesome paramedics even stood up for us, hoping the ensure that we could at least be in rooms next to each other….our nurses ignored them, and us, were rude, …
I must say the first day at that the hospital was great but the ER was a different story…. On March 26 my husband was brought in via ambulance to the ER at Valley medical I thought he was having a stroke in my car so I pulled over and …
Took my wife here and that was my biggest mistake!! My wife waited for 3 hours before they took her to a small room for check up, my wife took about 10minutes in the room for xray and blood samples. 2week latee I was billed $4780 for the …
DO NOT GO HERE extremely rude and unemphatic staff who think its okay to yell at family members in distress. THEY ALSO WILL LIE TO PATIENTS AND THEIR FAMILIES!!! …
ER EXPERIENCE- Giving this place one star is not enough. If I could give 0 I would. I’ve been treated with better respect in fast food places. One of the “mental health counselors” here not only escalated an already sensitive situation but …
Of all the times I’ve been to VMC, I’ve only had one good experience. I’ve never seen a more uncaring staff in the medical field. Today, I was discharged without the attending physician going over the results of my tests. I literally had …
Gave birth at this hospital and honestly wished i went to Auburn hospital instead. The nurse didn’t seem to care to ve careful giving my daughter her first birth. No one checked on me when I was alone. I only went here because my daughters …
My elderly mother was taken there for reoccurring problems due to a condition. I’m her contact and poa, yet they never once spoke with me about her condition, asked ANY questions about her history nor about possible treatment. They just discharged her with NO information. Terrible hospital!!!!
I am not recommended this urgent care at all.poor service, I gave the stool tests 3 times they are not processing my stool tests. Trust me the only thing they need is to collect money Worst service ever. Specially the one who’s working inside the lab room ( Indian lady) she doesn’t has work ethics ……at all
Suzan was was rude she does not know how to talk to people she needs to look for a diffrent job honestly…but laura or lara not shure…was very helpful and friendly. Thank you!!!
One Dr Marina Sapozhnikov was dismissive and rude. Pretty obvious that they are trying to hustle as many people through in a short amount of time. Ignored my own knowledge of my body and actually tried to tell me what I have experienced …
Was there in December for back surgery ….this hospital is a 5 star from admissions thru surgical was unbelievable I’ve never had surgery before I’m convinced that if I ever needed surgery again I would run to this place .never been more …
I am here nowI am here now with severe hip pain. There is a 5 hour wait. I can’t sit, and standing for more than a few minutes is awful. The only position that provides even a little relief is laying on my left side. So I ask for a blanket …
The emergency room -this place is disgusting. They are so unprofessional and rude. One of the nurses left me in blood after gave me an IV it was all over the remote and bed and she just grabbed a sheet and covered it up. I had to push …
A must read before going here I too have have a horrific experience with this hospital. One of the woman in ICU recovery was digging through my stuff to find something to steal. a married woman also was trying to scheme me other half away …
Upon my discharge at Valley Medical Center it was horrific. They got me a Lyft n was told to stop by pharmacy. Which turned out I couldn’t get all meds. 80 Tylenol after breast removal I got that and was wheeled out while that nurse was …
Tried calling for an update on my grandfather and was hung up on shortly after I uttered the sentence “can I check on room ****”. Guess I hope things are going well since I’ll never get an update
The hospital was beautiful and the staff were great!! They checked us in quickly in the middle of the night and we enjoyed the service of care we got from the many doctors and nurses that came in through out the night and day. The were respectful and told us everything they were doing. Great Job!
After a recent visit to the ER room as well as the operating room, I was left with mixed feelings on the service. Some of the nurses and doctors had outstanding demeanors and we’re very helpful. Whereas other nurses seem to be very sharp …
This review is only for the gift shop employee/volunteer Evelyn who helped me so much on Saturday. I had a friend that went into the hospital on emergency and I am afraid I was a little lost. Evelyn helped so much!! She went out of her way …
They have a very streamlined and safe ER check in experience. In two hours they were able to do an EKG, MRI, assess the other symptoms and take the situation very seriously without adding additional stressors. They were thorough and didn’t …
Had the worst experience trying to get medical help I never knew valley was so racist until 9/1/22 I was losing tons of blood and they told me it not serious enough to get seen I sat in the waiting room for 7 hrs no help iv stuck in arm …
Will charge you 700$ Just to be there. Nurses will try to get you to pay for an estimate without getting you a final bill that shows what services were provided. I was there for 2 hours and only had bloodwork done. The nurse came back and …
DO NOT GO TO THE ER UNLESS YOU ARE NEAR DEATH.
Even with insurance, the price you will have to pay is outrageous. …
I had very good experience with my visit, start from beginning they have Vallet parking, great customer service, everyone were very friendly and helpful, my test went very fast and smooth, technician was very knowledgeable and professional. …
Had a horrible experience with the ER department. Staffs are rude, especially the Nurses. They are yelling at patients for just one simple question and tell them to go away. You guys signed up for this job. So please show more respect to the patients and their family members. We don’t just go to the ER for no reason.
I came in with a swollen toe and excruciating pain. They found 8mm piece of sewing needle deep under my big toe. He said I was going to need emergency surgery. But when they found out i didnt have insurance. They changed their mind real …
I went to the ER recently both for myself and also for my son. Ironically I ended up seeing the same Dr both times. He was so nice and was fantastic with my son. For me, I am an addict. I have been sober for several years though, so it is …
Came here with a broken collarbone and a concussion. Got nearly zero information past my diagnosis. They said they didn’t carry pillows for some reason? Which I feel like they would probably usually have? It just felt weird and no matter …
The only reason there are 2 stars is because of the two staff members I encountered otherwise only one star. Every time I come here the directions and finding where you are and or going has plenty of room for improvement. Just finished a …
Debbie the directory, Rn, idk she had a lot of title on her badge but I politely asked her for some help with paper work and she stayed with me until I was able to get where I needed to be. Thank you so much save me a lot of stress.
From the information I’ve gathered the place is beyond understaffed. Extremely unorganized, health priorities are are not taken seriously, unless your issue is visible to your eye or if your bleeding from a gunshot wound then expect to sit …
I went there a few years ago. The treatment went well. The problem arose when recently I found out that there was an insurance problem. They knew that there was a problem but didn’t inform me. I just received notice that I now know 84,000 …
99% of all the people that work here either hate there jobs or simply just don’t care. If this was not an essential service, this place would be shut down. Most every person here goes out of there way to avoid eye contact let alone speak to …
They want you to prepay for services.However Financial Advocacy is not available to answer questions nor do they return multiple voice mails. I am in pain ,and can’t get any answers so have to cancel my Ultrasound. Shame on this whole system
I gave birth to my daughter here and had a really great experience. The birthing center nurses and doctors were amazing. I’ve also had to have some imaging done here and have always had really great experiences. Never been to the ER here, but otherwise I would choose this hospital over ones closer to my own house.
Staff at the Birth center are absolutely amazing. I am so grateful to Dr Clay and her team, really everyone was so kind, caring and so thoughtful, they made this such a positive experience. The nurses were great, they shared important …
Great care from multiple departments. The hospital staff gave me the highest quality help I needed and made sure my family was contacted.
I work in healthcare so I was baffled by the horrifying experience I had here. I seriously wonder how this facility is still operating with its track record of malpractice. For your own sake, please steer clear of this organization. Go the …
I just spoke with the rudest operator ever, think her name is theresa. Dont use the wrong word with this one! I said I need to find this doctor, instead of connect. She says “… you need to … find.. them” I obviously needed to know how …
Unacceptable. By far the worst emergency room. Shouldn’t even be called an emergency room. What’s the point of going somewhere with an emergency if it takes hours to be seen?! …
I have to waited more than 1hrs to just reschedule appointment but no one pick up the phone then the phone automatically hung up. I left the message so many time, no one call back. The worst hospital ever. PLEASE DO NOT EXCUSES. I tried to …
The problem is the staff here do not communicate with their patients, and when they do they act like they do not want to talk to you. After about 3 hours I was finally admitted into a room. Afterwards, a doctor and nurse came in but they …
Had been charged $1200 for an incorrect diagnosis at the ER and got prescribed antibiotics to take that I didn’t need to take at all. Was diagnosed with a supposed UTI because I wasn’t waiting 6 hours to get a CT scan done. The pain I had …
Degrading ER experience. They take you behind a barrier where others in the waiting room can hear you tell them the reason you’re there. Despite me being very clear about why I was there, they wrote down the wrong reason. I KNEW that I …
9 hour wait time at ER. Quite ratchet. I’d stay away and go to hospitals/ER in Seattle or Bellevue. Even through those ERs are a little bit of drive, they treat the patients quickly and with respect. …
If you need to go to an ER you are better off making the trip to a different hospital. They misdiagnose, don’t listen to the patient, and have the rudest staff I have ever came across. Everyone in my family has had absolutely horrible …
Mom is here in the North wing 3700 area.. room is dirty. Old, heat won’t work. Mom is not feeling well. She calls the nurse too much is what one nurse told her . She needs things done and they do one thing then leave without asking if she …
Our experience is primarily with the NICU department. Firstly all the (but 1) 12hr shift nurses were nothing short of amazing! Each & every one (except 1) have made a positive impact on us as parents & on our newborn, some stood out more …
If you are DISABLED DO NOT COME HERE. You’ll get treated like you have a mental disability when before they even know what your disability is. This is not a place of genuine people, you get the run-around, you get ignored, even when you’re …
I am absolutely disgusted with the level of care I received by Dr. Mallory Grove. Please be aware if you do not do what she wants regardless you how you as a patient disagrees she will ban you permanently from the clinic. I met her for the …
Excellent health care, excellent care team members and excellent facilities. VMC took excellent care of me for 4 days while I had my broken tibia repaired,. EVERY care team member was genuinely concerned about my care and comfort, and was …
I had an accident and I’m already handicapped disabled, and I’ve had to wait more than 7 hours to be sent back to a room and it has taken so long with no end of waiting insite! This place really needs some improvement! This is supposed to …
Long time resident in South King County. Several surgeries here. Always had caring, competent staff & Surgeons. The ER can be a bit of a crapshoot. It can get crazy backed up, but I’ve also been able to get in quickly at times. I wouldn’t hesitate to come here.
The place is a joke. Receptionists are rude, half of them I don’t even understand because of the accent.
To schedule / change / cancel an appointment you have to listen for their ads on …
Visited ER to treat my mother who was in terrible pain. Wait time was under 2 hours. We spent most of our waiting time inside of the ER in a room. I heard a lot of commotion a few times, so I’m assuming there were more critical patients …
Went into the ER for to bad infection and trash all over my body. Waited less than a half hour, was brought back for vitals and immediately brought back to a room. Took the doc maybe 5 minutes max before he was in to see me. He was kind, …
Went in to the ER for appendicitis at 4pm on Thursday. Had fantastic care. Triage did a great job and I had blood taken in the first 5 minutes I was there, and got it on the first stick. I was put into the acute care queue, and got into the …
Our surgical experience was excellent from beginning to end. As a healthcare worker, I’ve worked in many hospitals in northwest WA (never this one, though). A loved one had surgery here and I was extremely impressed by the compassionate …
The birth center staffs are amazing! But this one review is for the ER department. Some of the staff are nice but it’s more of lack of communication while you’re waiting for long periods of time for the result of what’s going on with you. I …
Nearly every experience I’ve ever had here was good. They have for the most part always taken great care of me. Tonight I came in with an abscessed tooth to the ER. They had me in and out in less than 30 minutes. Dr. Sullivan is SO sweet!
Have brought family here over the years – their ER is wonderful. Such caring doctors and nurses. Dr. Fang, the internal medicine doc on staff and so many more whose names I can’t even remember – so kind and caring – and just SO MANY …
This was the worst experience in my life. I had a stroke last year and went to the hospital yesterday because i was having similar symptoms. When I got to the ER I told the staff my health issues. My blood pressure was elevated, i had a …
I wish I would’ve taken down the name of every nurse that cared for my father in the critical care unit because each one of them was so kind and compassionate. Always ready to answer questions and take care of any needs of my father. They …
DO NOT COME HERE. The worst emergency room ever with everyone who works here being super rude. 10 hours wait time on a Monday. 10 hours! It’s 2am in the morning. There are 30 people in the waiting room. No one has been called in 2 hours. …