My wife tried to do the Change Information Tab and after almost 10 tries of clicking “Continue,” nothing happened. No swirling image, no sand timer clock, nothing. Not even an error message. And when we tried use the “Contact Us” option for …
If this is what we have to deal with from now on with no other alternative, we are in deep trouble. I will save my money and take the penalty at the end of the year better then working with a ghost company. I wish there is a negative star here, they get a –5 star from me.
Just moved over from Anthem .. can NOT get anyone on the phone. Left message yesterday and of course was not called back. Dreading having to deal with this company for insurance in 2018. Thanks Obama!! :/
Anthem stopped carrying marketplace insurance so this is my only choice now. It is impossible to reach a person. I left a message with my question the return time for the call was almost a week. I am not looking forward using this insurance. Seems something out of a third world country.
This place is an absolute joke. They will not cover a BRCA test for my wife under preventative healthcare. This company is a Scam and will create their own loopholes to screw you out of money. I am filing a complaint with the BBB and …
Absolute joke, don’t waste your time. I enrolled in November, it’s End of May and still haven’t recieved my card. Let alone, try finding a place that accepts them. Better off being uncovered and saving money then being having them. Can’t wait to enroll in a new health care provider. If I could give 0 stars I would.
Even after proper paperwork was filed, company failed to activate college student out of network status for three years. Forcing constant driving back and forth for any ailment or issue. On top of it, an accident caused my jaw to be locked …
My experience with PCHP has been nothing but positive. I’m a little surprised at all the negative reviews. When my mom got sick after a botched surgery and ended up at VCU community hospital for a month, Piedmont covered everything. …
I got insurance through the Healthcare Marketplace with PIEDMONT COMMUNITY HEALTH PLAN (PCHP), and they have been nothing but a nightmare to deal with. They mixed up my individual policy with the policy I had through my employer, which was …
If you can possibly choose another health plan, I strongly advise you to do so. To make a long story short, when my (24 year old wife) had chemotherapy after her double mastectomy after finding breast cancer, this insurance company …
I haven’t had much interaction with Piedmont Community Health, but I’ve never had any trouble. After seeing the few reviews on Google, I was not anticipating an easy phone call. …
Please just let me say the Bedside Manner of this Health Insurance is 110%..was in the hospital last week in ICU..and a lovely nurse for medical management just called to check in on me…..Never happened ever with Blue Cross Blue Shield……Thank you !!!!..
Review is 0/5. One of the worst companies I’ve ever had to deal with. I got this coverage since it was the only choice for me as part of the “affordable” care act. I enrolled in auto pay and the double drafted my account. It took months …
This is the worst insurance carrier that I have had the opportunity to deal with. There customer service employees are the most incompetent I have had the privilege of speaking with. It has taken 6 months to resolve claims. My wife has been …
My experience was wonderful. I tried every month to receive a check for over payment on my 2018 insurance. CSR Erma listened, asked questions, and was professional in her contact with me. She was willing to go back to January 2019 and …
This is the worst health insurance I have ever had (including the travel nursing I did before they passed the preexisting conditions clause). The out of pocket cost and the amount paid for services is ridiculous. The stopping of medications …
After my onboarding experience with PCHP I had hoped to never make any phone calls to them.
Though today, it was unavoidable. To my surprise, the CSR I spoke with …
Retired from centra in December..enrolled in COBRA to be effective 1/1/2022. Still as of February 28th claims being denied for medical and phsrmacy even though I have received my ID card clearly showing coverage effective 1/1, and I have …
Be prepared to make constant appeals for your medical bills, especially after you meet your out of pocket deductible. I have met it several years in a row and each time, they try not to cover essentials that were even covered earlier in the …
My wife tried to do the Change Information Tab and after almost 10 tries of clicking “Continue,” nothing happened. No swirling image, no sand timer clock, nothing. Not even an error message. And when we tried use the “Contact Us” option for …
Never again
horrible benefits, high premiums, high deductibles
Would be my last choice if we had a choice
Customer service is at a bare minimum
Most god awful company ever and I sell insurance for a living.
Very dissatisfied with customer service and the way they treat loyal customers! Rude and unintelligent employees.
My care was coordinated and promptly serviced and paid.
Impossible to speak to an agent. Only healthcare option in VA and they certainly act like they know it. NO CUSTOMER SERVICE!!
Medicare Advantage -difficult to get anything needed to assist me in treatment for my medical issues , Look elsewhere for coverage if available.
If this is what we have to deal with from now on with no other alternative, we are in deep trouble. I will save my money and take the penalty at the end of the year better then working with a ghost company. I wish there is a negative star here, they get a –5 star from me.
Just moved over from Anthem .. can NOT get anyone on the phone. Left message yesterday and of course was not called back. Dreading having to deal with this company for insurance in 2018. Thanks Obama!! :/
Anthem stopped carrying marketplace insurance so this is my only choice now. It is impossible to reach a person. I left a message with my question the return time for the call was almost a week. I am not looking forward using this insurance. Seems something out of a third world country.
This place is an absolute joke. They will not cover a BRCA test for my wife under preventative healthcare. This company is a Scam and will create their own loopholes to screw you out of money. I am filing a complaint with the BBB and …
Absolute joke, don’t waste your time. I enrolled in November, it’s End of May and still haven’t recieved my card. Let alone, try finding a place that accepts them. Better off being uncovered and saving money then being having them. Can’t wait to enroll in a new health care provider. If I could give 0 stars I would.
Even after proper paperwork was filed, company failed to activate college student out of network status for three years. Forcing constant driving back and forth for any ailment or issue. On top of it, an accident caused my jaw to be locked …
My experience with PCHP has been nothing but positive. I’m a little surprised at all the negative reviews. When my mom got sick after a botched surgery and ended up at VCU community hospital for a month, Piedmont covered everything. …
I got insurance through the Healthcare Marketplace with PIEDMONT COMMUNITY HEALTH PLAN (PCHP), and they have been nothing but a nightmare to deal with. They mixed up my individual policy with the policy I had through my employer, which was …
If you can possibly choose another health plan, I strongly advise you to do so. To make a long story short, when my (24 year old wife) had chemotherapy after her double mastectomy after finding breast cancer, this insurance company …
I haven’t had much interaction with Piedmont Community Health, but I’ve never had any trouble. After seeing the few reviews on Google, I was not anticipating an easy phone call. …
Please just let me say the Bedside Manner of this Health Insurance is 110%..was in the hospital last week in ICU..and a lovely nurse for medical management just called to check in on me…..Never happened ever with Blue Cross Blue Shield……Thank you !!!!..
Review is 0/5. One of the worst companies I’ve ever had to deal with. I got this coverage since it was the only choice for me as part of the “affordable” care act. I enrolled in auto pay and the double drafted my account. It took months …
This is the worst insurance carrier that I have had the opportunity to deal with. There customer service employees are the most incompetent I have had the privilege of speaking with. It has taken 6 months to resolve claims. My wife has been …
My experience was wonderful. I tried every month to receive a check for over payment on my 2018 insurance. CSR Erma listened, asked questions, and was professional in her contact with me. She was willing to go back to January 2019 and …
This is the worst health insurance I have ever had (including the travel nursing I did before they passed the preexisting conditions clause). The out of pocket cost and the amount paid for services is ridiculous. The stopping of medications …
After my onboarding experience with PCHP I had hoped to never make any phone calls to them.
Though today, it was unavoidable. To my surprise, the CSR I spoke with …
Retired from centra in December..enrolled in COBRA to be effective 1/1/2022. Still as of February 28th claims being denied for medical and phsrmacy even though I have received my ID card clearly showing coverage effective 1/1, and I have …
Be prepared to make constant appeals for your medical bills, especially after you meet your out of pocket deductible. I have met it several years in a row and each time, they try not to cover essentials that were even covered earlier in the …