Diamond Lakes Federal Credit Union is a full service financial institution ready to serve you as a member, not just as a customer! We’ve been in … See more
The website says that it is open until 4:30, not that is a lie, they close at 4:15. If they are going to close earlier then they should update the website…..
Every time I go in there they are always stuck up, I will be closing my account due to their hateful attitudes and horrible customer service.
Paid my buick enclave up to the last payment in they messed up the payment booklet they had me finished the last payment booklet sheet said 0 therefore I should have been finished paying in when I sent it off with no money in it then I get …
Always confusion to pay online or mail in payments. Their app sucks as well as their customer service. But they argue that it works and threaten you with late fees because they blow. This is in regards to Malvern location.
Nice people but they have no clue. Signed up for a no fee account. 3 months later started charging me fees. They no longer offer no fee accounts unless you have lots of money with them. Had problems with the Debt card no one seemed to be …
the online banking is a joke the system is usually down or wont let you log in even tho you have the correct information. the debit cards they give you are pure junk most of the time they wont read anywhere even when they are brand new plus …
I have a truck loan from them and its worth $14,000 more than i owe. Can’t get even get a $5100 Loan for a commute car. Have a $158,000 home paid for and can’t even borrow $5100 on it. Go anywhere, Arkansas Federal Credit Union, Red River even. Stay away from these rude folks. There internet banking is the worst also.
Worst bank ever!!!! Had a car loan and they would mysteriously just add to my loan amount without my knowledge. Each time over $1000. So after paying a $513 note for 2.5 yrs the balance is still the same. Hmmmm wonder who’s pocket all my money went in. Had to trade my vehicle just to get away from them.
This credit union use to be really great! My family has been with them since they open in Malvern!
But In the past year they have went down hill fast here is a list of examples …
I have been a customer for 13 years and they still put holds on my checks. Why would anyone put holds on checks that are mobile deposited when they can go and deposit them the same day. They try to always put holds on everything. Even if you want large sums of cash. They are not customer friendly at all.I recommend banking else where.
My dad has had direct deposit there for over 20 years. We’ve gotten several loans that all have been paid. Today we got denied a $300 because dad has a zero credit rating and one bad debt. We needed car repairs as we drive to Little Rock VA …
Love this bank!
Great place to bank, never an issue pr problem,very nice staff courteous and accurate
The website says that it is open until 4:30, not that is a lie, they close at 4:15. If they are going to close earlier then they should update the website…..
Every time I go in there they are always stuck up, I will be closing my account due to their hateful attitudes and horrible customer service.
Paid my buick enclave up to the last payment in they messed up the payment booklet they had me finished the last payment booklet sheet said 0 therefore I should have been finished paying in when I sent it off with no money in it then I get …
Always confusion to pay online or mail in payments. Their app sucks as well as their customer service. But they argue that it works and threaten you with late fees because they blow. This is in regards to Malvern location.
Nice people but they have no clue. Signed up for a no fee account. 3 months later started charging me fees. They no longer offer no fee accounts unless you have lots of money with them. Had problems with the Debt card no one seemed to be …
the online banking is a joke the system is usually down or wont let you log in even tho you have the correct information. the debit cards they give you are pure junk most of the time they wont read anywhere even when they are brand new plus …
I have a truck loan from them and its worth $14,000 more than i owe. Can’t get even get a $5100 Loan for a commute car. Have a $158,000 home paid for and can’t even borrow $5100 on it. Go anywhere, Arkansas Federal Credit Union, Red River even. Stay away from these rude folks. There internet banking is the worst also.
Worst bank ever!!!! Had a car loan and they would mysteriously just add to my loan amount without my knowledge. Each time over $1000. So after paying a $513 note for 2.5 yrs the balance is still the same. Hmmmm wonder who’s pocket all my money went in. Had to trade my vehicle just to get away from them.
This credit union use to be really great! My family has been with them since they open in Malvern!
But In the past year they have went down hill fast here is a list of examples …
Great credit union. It has a real down home friendly atmosphere. With great people to help you out with what ever you need.
I have been a customer for 13 years and they still put holds on my checks. Why would anyone put holds on checks that are mobile deposited when they can go and deposit them the same day. They try to always put holds on everything. Even if you want large sums of cash. They are not customer friendly at all.I recommend banking else where.
My dad has had direct deposit there for over 20 years. We’ve gotten several loans that all have been paid. Today we got denied a $300 because dad has a zero credit rating and one bad debt. We needed car repairs as we drive to Little Rock VA …