First Service Bank

First Service Bank

First Service Bank Contact Details

First Service Bank Reviews ( 117 )

  1. THE WORST BANK I’VE EVER BANKED. Horrible customer service, my card’s has been “compromised” 5 times in one year because of them. I’ve been a customer for 7 years and I’ve had problem after problem with this bank. Horrible just horrible.

  2. I love everyone at this location they have been absolutely amazing taking care of my needs for my family, business & friends I truly appreciate First Service Bank support

  3. A great place to bank! Christie Hensley was very helpful and friendly, answering all of our questions and ensuring the 3 CD’s we purchased were correct and done in a timely fashion. Highly recommend!

  4. Love the impeccable customer service my husband and I receive. Christie Hensley is our go-to employee when we need anything! She always does whatever she can to help with a smile on her face.

  5. I can not say enough great things about this bank and their team. Especially Robin Hackett and her team. They went above and beyond to get us in to our dream home and we will be forever grateful for their patience, kindness and all they did for us.

  6. Absolutely the BEST! They have tools to get you approved and closed that virtually no other institution that I’ve ever done business with has. I was amazed at the professionalism, care and SPEED at which they get things done. A+++

  7. This bank always treats you like you are more than the number in your bank account! I highly recommend this bank! The Greenbrier branch has amazing customer service, & there everyone matters!

  8. All the staff at First Service Bank do a great job. No matter if it is a routine daily transaction or a major loan we always receive prompt attention and a smile.

  9. I had a few questions about purchasing some rural land and I got the pleasure to speak with Colby. He answered all of my questions and was very patient and knowledgable. Excellent customer service

  10. First Service Bank of Arkansas is just that: First Service!!! Their name shud be Service First. I recently refinanced my mortgage to one having a super low interest rate. It was made possible by the superior service of the First Service team led by Robin Hacket, COO.

  11. My check order was delivered to an incorrect address! Angel worked with Tori and Bethany to make sure my account was safe. Top notch customer service!! Thanks!

  12. First Service is the absolute best in customer service and quality of work! They made our building experience seamless and easy. Robin and her team are top notch! We would definitely use this company again!

  13. Whitney Long is an absolute joy to work with. She is readily available with honest, direct, and knowledgable responses. I was very encouraged and impressed by her professional drive to help me get the best possible loan to buy our home. Thank you, Whitney!

  14. Robin, Brittany W, Brittni, Christie, Skylar, Ashia, Mandy, and Savannah are awesome to work with. I appreciate all the work they do for me & my company. They always go above and beyond and they always make it feel like home. Thanks guys.

  15. Our experience at First Service Bank was great! Sarah Allen helped me set up alerts for our online banking and the text alerts. She was very friendly and highly helpful!

  16. First service bank has a great atmosphere and is very pleasant! Every time I visit the bank I talk with Skylar Wolfe Long, she’s very personable and a great fit for your Greenbrier Location!

  17. Brittany Witham helped us with our PPP loan and literally saved our business during the Covid shutdown and came through again on round two of PPP loans. We will forever be grateful to her and First Service Bank.

  18. All of the staff at First Service Bank are extremely pleasant and always willing to help in any way. Mrs. Christy Hensley goes above and beyond to help my family with all its banking needs! Thank you for having such caring and devoted staff!

  19. Our nonprofit has used First Service Bank for payroll direct deposit for a few years, now. We have experienced no problems. The ACH representatives are always, friendly, polite, and have ready answers to all of my questions. We are very satisfied. Thank-you!

  20. I have been banking with First Service Bank for over 5 years. They have helped me with good products and great service. If you are looking for a new bank or need help growing your business, I encourage you to give them a call.

  21. Best bank I have ever worked with. As a real estate investor, and owner of a construction company, I do a lot of banking. The service provided by the folks at First Service is incredible. I highly recommend this bank.

  22. Mandy is the best!! She has helped me start my dream business and supported me at every turn. I love First Service and everyone there because the excellent customer service. They all go above and beyond.

  23. Outstanding products and service!
    We have used First Service Bank for years. Wether your looking for land , new construction, automobile, new home, or any commercial loan, They have you …

  24. Love this bank, everyone wears a smile on their face and in their heart! They are always willing to help and go the extra mile for their customers and community! Brittany Witham, Brittni Adlong and Robin Hackett you are AMAZING- thank you for taking such good care of us!

  25. This company is always pleasant to work with and did a great job at helping us get through the construction loan and building phase of our new house. Thank you First Service Bank for your attention to details and amazing customer service.

  26. First Service Bank has the friendliest and most hard working staff! They bend over backwards to accommodate you, and do their best to provide you with exceptional service! We have never been disappointed, and you won’t be either! Let them make the difficult things easier for you! You won’t regret it!!

  27. First Service Bank and Robin Hackett were fantastic to work with on our construction loan and Mortgage especially during such a crazy time with the COVID-19 pandemic and all of the challenges it faced our process with building our home. I …

  28. So pleased with First Service Bank. Mandy Allen is amazing! I don’t think I’ve ever worked with anyone so prompt in getting answers and getting the ball rolling!! From our first phone call, I felt like she was completely engaged in helping us. The world needs more Mandy’s!!

  29. First Service goes out of their way to help take care of our every need! Savannah is such a pleasant face to see when I walk in! She has the best customer service and is prompt with everything I ask her to do! The bank is lucky to have her!

  30. Great place to bank! We do our personal and business banking through them and experience the best customer service daily! We had a construction loan and financed a house with no issues and great customer service the entire time! Very impressed and will continue to support First Service Bank!

  31. My husband and I recently had a construction loan that was converted to a permanent loan upon completion with First Service Bank of Greenbrier. We have worked with several banks in the past in which we had a construction loan or simply …

  32. Me & my husband have been with this bank for many years and have never had a problem! They are all very helpful with questions and concerns. Christie always goes above and beyond for us & you never see her without a smile! …

  33. I use First Service to finance two businesses, and every experience has been a pleasure. Friendly, attentive staff, and the Virtual Teller Machine has set the new standard for efficient bank service. Highly recommend for small business owners!

  34. I would like to thank First Service Bank for their fast and efficient help with refinancing our family home to make our dream renovations happen. They explained everything to us every step of the way. We would like to especially thank Robin …

  35. First Service Bank as been super great to work with. Robin Hackett and her team have gone above and beyond to totally beat the expectations we had. They were responsive to emails and phone calls, and answered all my questions in a quickly …

  36. My family has used First Service Bank Mortgage with two home purchases and one refinance, and by far the best Mortgage team in the state! Thank you, Robin Hackett and your team, for making the process simple and straightforward; if you are purchasing or refinancing, look no further than First Service Bank!

  37. Whitney was first class all the way. She really made it easy for us to manager the re-fi process easily. She stayed in constant communication and was available to answer any and all questions we had in a prompt manner. I would definitely recommend her as well as First Service Bank for anyone looking for a mortgage!

  38. We are very happy we used First Service Bank to build our home. From the very beginning we were treated like family. Very kind and knowledgeable about our options. Amazed to receive such professional services right in our hometown of Greenbrier! Thank you First Service Bank!

  39. I worked with Robin and the team, Kimberly and Lindsay, and they were amazing! They were very responsive and thorough, and worked fast which was important during this competitive market. They were a joy to work with! Their website and application process was also user-friendly, which was an added plus.

  40. EVERYONE, was awesome, especially Laura Stumbaugh. I had my dog with me and she was shown much love. The ease of opening the account was great, I would recommend them everytime

  41. An excellent Bank to do business with. All the Staff are very professional and knowledgable. They quickly resolve any issue and provide individual service. This is not a Mega National Bank, but, a STRONG Arkansas Bank with strong dedication …

  42. Nothing less than a 5 star review for First Service Bank in Greenbrier. The entire staff is always friendly and helpful, each and every visit. Extra kudos to Brittany Witham for making certain that my small business banking needs are always …

  43. I have been banking with First Service Bank for six years now and I have my personal and business checking with them. I have been very impressed with their service and timely action to help me and my business succeed. They are super easy to deal with and very eager to help any way they can. They have become an invaluable partner for me.

  44. Updated review. I have banked with first service for years. They offer great local fast banking and their video teller system is a great advantage to banking here. …

  45. The people at FSB are always very friendly, and I can count on them to insure all my banking needs are properly conducted. I really enjoy the new automatic teller feature. Angel and the others are always very helpful and professional …

  46. When it comes to banking, First Service Bank is where I go to. The staff not only works hard to provide exceptional service, but they actually care about their clients. Mandy Allen, a loan officer is the perfect example. She patiently …

  47. First Service Bank is always the best! Everyone there is very helpful and goes out of their way to ensure that you are taken care of. Their mortgage department worked with us on a huge purchase and made it SO easy! They knew exactly what they were doing and made sure we knew what was going on every step of the way.

  48. I’ve had the best experience while working with First Service Bank. Ashia has made the process of setting up an account long distance both easy and personable. Everyone I’ve worked with at the bank has been friendly and helpful. What a …

  49. My family loves banking with First Service Bank. Everyone is so friendly. They are super quick to respond to any questions or concerns. I love how you always get a person when you call. The video tellers are super convenient as well. Was very handy when I needed tooth fairy money late at night!

  50. I have nothing but great things to say about First Service Bank. I’ve banked with them for my business the last few years and they are by far the BEST out of all the banks I have used for my business. …

  51. I have had numerous great experiences with this bank. All of the staff are very easy to work with and they have always took care of my needs in a timely and professional manner. They still have some of the hometown bank Qualities that I …

  52. We had a great experience with First Service Bank. We never had to go into the bank during this time of Covid. We are able to handle everything online or via phone or text. Whitney Long is so great. I reached out to her over the weekend …

  53. First Service Bank went above and beyond to make sure we were promptly, conveniently, and professionally served. Robin and her team worked very quickly and very thoroughly to ensure we were approved and moving forward to purchasing the …

  54. Emily Hillian went above and beyond to make sure that everything went accordingly. I could not ask for a better overall experience. I am grateful for her precise attention to detail coupled with her problem solving acumen. I would recommend her to any future customers that are looking for banking needs. She will not disappoint!!

  55. First Service Mortgage team made buying our home a breeze. Timely responses to any and all questions we had. We closed within 5 days of the time stated it would take to close with the only delay being the winter weather. Highly recommend using their team.

  56. First service has a team of very dependable people. I recently had the pleasure of doing business with Lexy. First of all, very professional, focused, and on task. There are many hardships when working out of state and I know dealing with …

  57. We couldn’t be more pleased with our loan experience at First Service Bank. Those who energetically worked with us were exceptionally personal, caring, and informative. They stayed in contact with us and kept us abreast of the process, …

  58. 1st Service Bank (Greenbrier) has been my bank for over 20 years. They really have Service at heart. Lexy at the Greenbrier bank helped me save money and set my mind at ease with a bank issue I was having today. I have purchases several …

  59. We have had multiple incredible experiences with First Service Bank and with my amazing loan officer, Mandy Allen! She always goes above and beyond to help make our dreams come! She is quick to respond and process our paperwork, slow to …

  60. I love First Service Bank. The ladies are so friendly. They all know me when I walk in. They are always smiling. If I’m having a bad day and I go in there, I’m laughing when I walk out. I would definitely recommend First Service Bank.

  61. I have been banking with First Service Bank for the last 4 years. They always take care of our needs and provide timely communication throughout the process. I value the size of the bank too. They are big enough to take care of your needs, …

  62. My husband and I are new to this bank, but we have family that have banked there for many years and we’ve only ever heard great things from them! Our first experience opening a couple of accounts a few days ago went really well. We were …

  63. I’ve personally had great experience with this bank, each employee is very customer friendly loan officer Emily Hillian is who I do business with. She makes each loan process smooth and easy. This bank has helped me grow my business and I look forward with using First Service Bank in the future.

  64. The staff is absolutely amazing! Hayes went above and beyond to help me find a solution to recover over $400 dollars in fraudulent charges. I can’t say enough about how helpful the entire staff is! A+++++

  65. This bank makes all your banking needs a breeze. If its an auto loan home loan or even the apps they make it all very easy. Best staff ever so if you are looking for a one stop all bank here you go.

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Location

134 S Broadview St, Greenbrier, AR 72058

First Service Bank reviews