Founded in 1942, Pacific NW Federal Credit Union is a financial cooperative providing a range of products and services.
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
12005 NE Erin Way, Portland, OR 97220
(Translated by Google) They are hired thieves.
They take so long for you to be able to see your money in the account and not to mention all the charges they put on you. …
Lowest rates.
The. Worst.
If I could give negative stars I would.
It doesn’t matter what you’re trying to do, there’s always a problem.
Always very nice people working there, helpful, and never had a problem
Very friendly, fast service. No lines. Free coffee.
My card got stolen and I’m having to wait a whole 30 minutes just to talk to someone.
I got approved for a car loan just to be denied at the car dealership I will be closing my account
Long time members. PNWFCU has been nothing but fabulous over all the many years. Always helpful & friendly. Could not be happier with them!
I bank at another credit union and this one is not a sister. So I couldn’t accomplish my goal.
Not to happy when I call with a question that I need an answer to right away and I have to be put on hold for the next assistant for 20 minutes or longer. Or, I have to leave a message and wait for someone to return my call (who knows when …
Also, a continuous from my last post. I actually paid before the due date and they still 7 day’s later sent me to collections and made my credit score drop.
Unfortunate that ATMs are not available. Please get these fixed!
The place is nice and convenient. The workers make you feel like family. I love this place and highly recommend it for anyone who loves convenience and friendliness
They have a motto that they want to be your financial partner for life. They take that very literally. Beware if your spouse passes away. They can’t wait to just throw you under the bus, give you incorrect information and be totally unhelpful.
My experience at this branch couldn’t be better – friendly and super quick service, and no lines to wait in. It doesn’t have the feel of a ‘bank’, more like a family market where you think the next offer is going to be a slice of fresh Apple pie. Best banking experience, ever.
I’ve been banking with PNWFCU for about 15 years. Kerrin is great, friendly staff, quick service, loan officers are responsive, and the overall product is good.
Best credit union humanly possible! Have been with them for YEARS with no issues. Multiple cards, accounts and loans.
In my 50 years of membership, I’ve always felt welcomed like I’m part of a community rather than just a customer. The staff will bend over backwards to make sure your financial needs are being addressed. Jane
The service I have received from everyone at PNWFCU is unparalleled. The Membership Loan Officer Linda and her supervisor Ryan in the Portland office, despite not knowing me or ever meeting with me in person, have gone out of their way to …
I have had nothing but great experiences banking with PNWFCU over the past 15 years, multiple car loans, all great experiences. Recently an atm at a different bank ate $400 that I was depositing to pay my rent, usually it can take 10-14 …
Should it take over 10 days to receive money through a check request? Sounds like a liquidity problem to me. Needing to hold onto my money because there is a cash flow problem? Don’t do auto transfers because not able to electronically transfer to another credit union. Bull!!!!
Waiting to hear back if I am getting approved for an auto loan, but let me tell you… I have NEVER received such amazing customer service from a bank before. Even if I do not get approved, this is the best experience I have had. I am …
One of the worst credit union in Portland don’t recommend to anyone. 5 years ago I got my first car loan from this credit union I never miss any payment or was never late and I also have an account with this credit union, last week I closed …
Got me through a line of five in less than 5 minutes. Had my business handled in under 2 minutes. 4/5 stars only because the whole reason I had to visit was due to an account error.
Service was a little slow but the employees were really nice and friendly.
No appointment was necessary to go inside. They also adhered to COVID-19 safety protocols well and had yellow stickers on the ground directing you were to stand.
My mother Dolores England was a member of this Credit Union. I have tried to get balances on her accounts. I have been sidestep the whole way. My mother had a car loan on her vehicle. She told me that she was down to one payment just before …
Kerrin is amazing ! Her customer support skills are unsurpassed! She helped me out of a Timeshare sales scam . I would have lost $4,700 without her concern research and care!
Went in to get a copy of check deposit. One of the conditions for buying a house. Dealt with the Manager and she was amazing. So nice and helpful.