Pacific Sanitation Inc. services Commercial and Residential properties in NE Salem, Brooks, Detroit, Mill City, Gates, Idanha, Jefferson, Turner, … See more
Just started this service today the person I talked to was very sweet and helpful I will let you know how service is at a later time I do professional reviews
They keep raising fees to extortionate levels even though they are providing less and less service. Customer service is terrible, but they have a monopoly on the area and they certainly know this and act accordingly.
The driver in this route is very lazy if he see’s that the can is very full he will not take it it’s happened several times so this is the worst driver and it’s making Pacific’s look real bad plus the street is a mess because he is lazy and doesn’t do his job well very unprofessional
It’s a shame when you can have a choice of 10 different ketchup’s. But when it comes to garbage service there is only one. Work on your customer service pacifier sanitation.
After several years , not once but twice, these folks know the word CHEAT !!! And if there were any OTHER company , i’d use the other company ! They tell u ONE thing, then switch it to thier will. I paid early one month and my check paid …
We had $0 due. Automatic payment from our bank account paid $45, a payment we stopped because we owed nothing. They have now ceased my service until we pay the $45 plus a $15 reinstatement fee. What?!? We OWED YOU NOTHING. Shame on you, Pacific Sanitation.
We always pay our bill on time, but apparently they recently changed their system and this resulted in our garbage not being picked up. Despite calling to clear up this issue, they have still not come to pick up the garbage.
They never notified the apartment manager that the recycle was contaminated. They just assumed the manager would figure it out on their own. It has been over a month.. (Edit: year later still having same problem)
Goes right by my blue garbage can and I took a video but claims that he couldn’t pick it up due to trash being in it. No, you clearly drove right past it and never stopped. I liked the younger driver he was excellent…this new driver not so much!!
We have had the service for almost a year now and we have found Pacific Sanitation to be a great company. Our driver gets out of his truck to pick trash up off the ground when it blows from the truck.. Wow he is awesome. In Molalla they slam your cans around and could care less if trash makes it in the truck.
Worst billing practices ever. The receptionists are always rude and completely unhelpful and sound excessively snotty. I wish there was a way to give negative stars. Bill monthly like a normal company….asshats. You can’t even figure out …
I wish I could give them a zero-star review, unfortunately, I can’t! They have the worse customer service you can imagine! I just believe I should have more options of garbage company in the area and then we could a better service and customer service because they would take care of their customers.
This place sucks, they didn’t take recycling from my house and many others in my neighborhood because it was apparently contaminated. I’m learning that they are super picky about what kind of cardboard and plastics go in the recycling bin. I wish there was someway I could get service from a different company.
I’ve never had a problem with Pacific Sanitation, always professional. The grumblers who complain need to worry about THEMSELVES and how they are recycling, reusing, wasting. I see a lot of abuse in how things are discarded. I suppose we’ll …
This place sucks. If you ever get them be extra careful what you put in your recycling. I had a plastic bag and a CARDBOARD pizza box in there with a slice of leftover pizza and the driver got out of his truck went through our container and …
My very first experience started out with a HUGE mistake on their part that was going to cost me a lot more money!!! I immediately assumed it would continue to be a really bad experience but the way that Tina, Debbie and Carson have worked …
We paid our bill on time. Next payment was due in 2 weeks. Due to a bank error, the payment was made early. We did a stop payment on that and Pacific Sanitation discontinued our service, even though the payment was not yet due. Paid their …
I wish I could give a zero star . I have been with this company(By no choice of mine since they are the only service in my area) for over 13 years! I have paid my bill every month without hesitation. I have forgot to pay it twice once 10 …
Horrible company but they get away with it because nobody else services the area. It why they are rude and can just fine you whenever they want. We got a fine for the recycle can being contaminated, funny thing is guy gets out and looks in …
Inconsistent pickup of garbage and recycling. Adds extra charges for things without providing explanation or proof. Doesn’t return calls. VP is a snake and liar. Blames our community for the problem rather than make improvements. Harassed …
I was reading the review about PS cheating on payments. So not true for us, I had a mistake on my bank auto pay so was paying way too much, but had not noticed. They called offered to send me refund check, I decided to just use the …
They were super quick and responsive. we were super sick and our son forgot to put the yard debri out instead of the garbage. they were so quick to come back around and pick up the garbage; was so thankful for this; because who wants to sit and wait for another week of garbage pill up. Once again thank you for your kindness
Missed one bill and they turned my trash off before my late noticed even showed up at my house. Really wish we had another trash company that served my area. If you can use another company please do it
Newest fee driven scam is to charge $15 twice a month for “trash” found in the recycling bin without having to prove it was even there. They used to have one employee who tried to tag us an overage fee every week! Before I moved out to an …
Patty was fantastic in assisting getting us scheduled to have a box delivered to our house and picked up. Very helpful! We appreciate all the assistance we received!
Garbage pickup people are great The recycle person should look for a different job. I have the bin but it was put out close to lot next to mine who doesn’t have service so person didn’t pick it up. Only blue bin out that’s just being lazy.
I, like many others wish there were another option for trash pick-up in Salem. The service was fine for the first year and a half that my wife and I owned our home. Then, around April of this year, we started having problems with the …
I wish there were other options. On multiple occasions the drivers have left full recycling bins at the curb. Most recently, they left the glass bin.. I carefully went through it and it only contained glass wine bottles, a lidless pickle …
Terrible at customer service. They dont always pick up your trash and they make you wait another week with a full garbage can. YOU PAY FOR A SERVICE, THEY SHOULD DO THEIR JOB! They add on fees for things that arent there, for example I got …
After twelve years of paying on time bi-monthly, I missed a payment. I paid the next bill cycle not realizing I’d missed payment but since it didn’t zero my balance they just drove past my can. I’m disappointed I can’t take my business to someone who might have given me a courtesy call.
I just switched from a large to a small garbage can and I was charged $27.50. I sure wish we had other options to go to as that’s ridiculous. It sure would of been nice to know at the time I spoke to the office to request this change that I was told of that fee.
The reason this company has horrible reviews is because they are a horrible company. They say you are what you eat, and for this garbage company…they are trash. They treat you like trash because they are trash. Do they care that they have …
Recycling 24/7
Bad
Wonderful, wonderful company!!
Bad business in general.
Good place to go recycle!
Super friendly and knowledgeable employees!
Cans Break all the time and unreliable pick-up times.
The price increases are getting outrageous, I have a smaller can and a larger bill!
Great company. Excellent service. Valuable community asset.
Wish i could post video recycle man removing cardboard from residental bin throwing all over the street
They have been a really good service provider. Thank yiu Pacific Sanitation staff.
Just started this service today the person I talked to was very sweet and helpful I will let you know how service is at a later time I do professional reviews
I have not had my container dumped in 3 weeks
They keep raising fees to extortionate levels even though they are providing less and less service. Customer service is terrible, but they have a monopoly on the area and they certainly know this and act accordingly.
The driver in this route is very lazy if he see’s that the can is very full he will not take it it’s happened several times so this is the worst driver and it’s making Pacific’s look real bad plus the street is a mess because he is lazy and doesn’t do his job well very unprofessional
It’s a shame when you can have a choice of 10 different ketchup’s. But when it comes to garbage service there is only one. Work on your customer service pacifier sanitation.
I’d say this company is average/fair.
They pick up garbage, but their timing is not very consistent. My biggest pet …
After several years , not once but twice, these folks know the word CHEAT !!! And if there were any OTHER company , i’d use the other company ! They tell u ONE thing, then switch it to thier will. I paid early one month and my check paid …
We had $0 due. Automatic payment from our bank account paid $45, a payment we stopped because we owed nothing. They have now ceased my service until we pay the $45 plus a $15 reinstatement fee. What?!? We OWED YOU NOTHING. Shame on you, Pacific Sanitation.
We always pay our bill on time, but apparently they recently changed their system and this resulted in our garbage not being picked up. Despite calling to clear up this issue, they have still not come to pick up the garbage.
They never notified the apartment manager that the recycle was contaminated. They just assumed the manager would figure it out on their own. It has been over a month.. (Edit: year later still having same problem)
Goes right by my blue garbage can and I took a video but claims that he couldn’t pick it up due to trash being in it. No, you clearly drove right past it and never stopped. I liked the younger driver he was excellent…this new driver not so much!!
We have had the service for almost a year now and we have found Pacific Sanitation to be a great company. Our driver gets out of his truck to pick trash up off the ground when it blows from the truck.. Wow he is awesome. In Molalla they slam your cans around and could care less if trash makes it in the truck.
Worst billing practices ever. The receptionists are always rude and completely unhelpful and sound excessively snotty. I wish there was a way to give negative stars. Bill monthly like a normal company….asshats. You can’t even figure out …
I wish I could give them a zero-star review, unfortunately, I can’t! They have the worse customer service you can imagine! I just believe I should have more options of garbage company in the area and then we could a better service and customer service because they would take care of their customers.
This place sucks, they didn’t take recycling from my house and many others in my neighborhood because it was apparently contaminated. I’m learning that they are super picky about what kind of cardboard and plastics go in the recycling bin. I wish there was someway I could get service from a different company.
I’ve never had a problem with Pacific Sanitation, always professional. The grumblers who complain need to worry about THEMSELVES and how they are recycling, reusing, wasting. I see a lot of abuse in how things are discarded. I suppose we’ll …
This place sucks. If you ever get them be extra careful what you put in your recycling. I had a plastic bag and a CARDBOARD pizza box in there with a slice of leftover pizza and the driver got out of his truck went through our container and …
My very first experience started out with a HUGE mistake on their part that was going to cost me a lot more money!!! I immediately assumed it would continue to be a really bad experience but the way that Tina, Debbie and Carson have worked …
We paid our bill on time. Next payment was due in 2 weeks. Due to a bank error, the payment was made early. We did a stop payment on that and Pacific Sanitation discontinued our service, even though the payment was not yet due. Paid their …
I wish I could give a zero star . I have been with this company(By no choice of mine since they are the only service in my area) for over 13 years! I have paid my bill every month without hesitation. I have forgot to pay it twice once 10 …
Horrible company but they get away with it because nobody else services the area. It why they are rude and can just fine you whenever they want. We got a fine for the recycle can being contaminated, funny thing is guy gets out and looks in …
Inconsistent pickup of garbage and recycling. Adds extra charges for things without providing explanation or proof. Doesn’t return calls. VP is a snake and liar. Blames our community for the problem rather than make improvements. Harassed …
I was reading the review about PS cheating on payments. So not true for us, I had a mistake on my bank auto pay so was paying way too much, but had not noticed. They called offered to send me refund check, I decided to just use the …
They were super quick and responsive. we were super sick and our son forgot to put the yard debri out instead of the garbage. they were so quick to come back around and pick up the garbage; was so thankful for this; because who wants to sit and wait for another week of garbage pill up. Once again thank you for your kindness
Missed one bill and they turned my trash off before my late noticed even showed up at my house. Really wish we had another trash company that served my area. If you can use another company please do it
Newest fee driven scam is to charge $15 twice a month for “trash” found in the recycling bin without having to prove it was even there. They used to have one employee who tried to tag us an overage fee every week! Before I moved out to an …
Patty was fantastic in assisting getting us scheduled to have a box delivered to our house and picked up. Very helpful! We appreciate all the assistance we received!
Garbage pickup people are great The recycle person should look for a different job. I have the bin but it was put out close to lot next to mine who doesn’t have service so person didn’t pick it up. Only blue bin out that’s just being lazy.
I, like many others wish there were another option for trash pick-up in Salem. The service was fine for the first year and a half that my wife and I owned our home. Then, around April of this year, we started having problems with the …
I wish there were other options. On multiple occasions the drivers have left full recycling bins at the curb. Most recently, they left the glass bin.. I carefully went through it and it only contained glass wine bottles, a lidless pickle …
Terrible at customer service. They dont always pick up your trash and they make you wait another week with a full garbage can. YOU PAY FOR A SERVICE, THEY SHOULD DO THEIR JOB! They add on fees for things that arent there, for example I got …
After twelve years of paying on time bi-monthly, I missed a payment. I paid the next bill cycle not realizing I’d missed payment but since it didn’t zero my balance they just drove past my can. I’m disappointed I can’t take my business to someone who might have given me a courtesy call.
Absolutely worst sanitation company out there. You should close your doors so they can open up a new one. They can actually do their job.
I just switched from a large to a small garbage can and I was charged $27.50. I sure wish we had other options to go to as that’s ridiculous. It sure would of been nice to know at the time I spoke to the office to request this change that I was told of that fee.
The reason this company has horrible reviews is because they are a horrible company. They say you are what you eat, and for this garbage company…they are trash. They treat you like trash because they are trash. Do they care that they have …