Southwest Integrative Health Center provides primary care / family practice for the complete family, chiropractic medicine, thyroid treatment, regenerative therapy (prolo injections, PRP injections), and woman healthcare services to the Albuquerque, NM area.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
5310 Homestead Rd NE Bldg 4, Albuquerque, NM 87110
Just great service
Drs. Jones and Lee are wonderful prolotherapists.
Quick, responsive and willing to consider many possible options for my treatment as opposed to simply prescribing drugs.
Very friendly staff, Dr. and nurses are very caring
Don’t rush you out.
I can get in to see the PA fairly quickly, the office excels at alternative and complimentary medicine and bioidentical hormone therapy.
Tom and Esmeralda are extraordinarily nice, very knowledgable and easy to talk to. What more can you ask for?
Knowledgeable practitioners. Excellent care. Personal attention. Friendly staff.
Dr Stevens is very rude I took a client with a disability in he would not even look at him or speak to him as if he had a issue because he is different when you address concerns to office personnel they do nothing the man prescribed the …
Visiting this health care facility was such a great experience. Everyone was very helpful, courteous and professional. Best experience I’ve had in a long time.
Excellent medical professionals. Dr. Aaaon Kaufman is concerned, compassionate and thorough. Highly recommend.
Dr. Yeon-Joo Lee is beyond wonderful. Have been seeing her on and off for 20 years. She works on inner system malfunctions and nails it, always.
I’ve been seeing Dr Kaufman for 15 years and he is a true healer. Dr. Lee is also a gifted and caring healer.
Never been there but called trying to get an appointment. Receptionist was hesitant to help me except for asking questions about my insurance. Definitely tried to discourage me from scheduling an appointment. New patients aren’t welcome
Giving it a neutral 3 as I start being seen. So far I have had no problems. My call was taken promptly, and my appointment was scheduled easily. The receptionist was kind.
Great first time experience! I wasn’t peddled anything, but received great care. Was honestly above my expectations! I’m glad I found health care that’s not demonizing me for using medical cannabis!
Horrible. We have been coming here for years and I am not sure why. Every single experience has been bad. You cannot get anyone to call you back, you can’t get test results. They don’t act like they are in the business of caring for people. …
I’m not sure why there are so many negative reviews. I have been coming here since 2012 on an as needed basis. I have never had a problem with any of the doctors or staff. The only place I go for chiropractic needs.
Don’t ever make an appointment here the doctors are super rude you can’t even be on your phone well waiting until the doctor comes in the doctor comes in and is like your appointment done finished instead of giving you a warning they treated me with so much disrespect here
Very organized; rather an assembly line – doctors see 50-60 patients/day. You get about 10 minutes with the doctor. Baa baa
Dr. Stephens seems good. It’s Ok to ask him questions. But don’t question anything he says. That’s not ok. Baa baa.
This place is horrible. Only selective few in that office are nice and know what they are doing. Dr. Stevens is the worst doctor I’ve had, always in a rush. Doesn’t seemed concerned about the issue you go in. He is always in a rush and you …
I’ve been a patient for many years and appreciate the kindness and attention given each time I visit. Dr Kaufman has provided me he opportunity to step it up now that I’m in my fifties.
Don’t go here!!! My mother had pain in her hip they told her it was osteoarthritis. She fell and we took her to the hospital turns out her hip was deteriorating and she has cancer!! She had been going to this doctor or I’m sorry pharmacist …
Dr. Rolan seems to get get off on treating patients as drug addicts, even when records show that the patient has never been a drug seeker. Her attitude is abusive, and patients shouldn’t have to feel hilumilited when asking for help for their pain. We will never come back to this office.
Total let down, they just want money, they don’t care about helping people.
I have been a patient of Dr Teri Roland and Dr Jones for years. They, along with nurse Julz is always caring, listens to what you have to say. They do not push unnecessary treatment or tests. So glad they are here to help their patients.
I’m very happy with the service I receive. I also have my father-in-law who has been coming here for years. We both have complicated health histories and Dr kauffman has always worked hard at keeping us healthy.
I’m new to the practice, have only been here twice but both visits were quick and efficient. Staff was friendly and helpful. First appointment was under 45 min start to finish and went for bloodwork this morning. Arrived at 755, walked out at 803. Not sure what everyone else is talking about, no wait either time.
I’ve been seeing Dr. Lee-Jones for a couple of years now, and she is absolutely the finest chiropractor on this planet. She takes time to listen and then uses her hands to heal. I always feel like I’ve learned something after every visit, and I go once a month to remain pain free in her capable hands.
Excellent care! I highly recommend Dr. Teri Rolan. She is very thorough, attentive and truly cares about her patients. The clinic staff is well organized and friendly with almost zero wait time for appointments. If you want great healthcare, do yourself a favor and book an appointment with Dr. Rolan.
I was T-Boned by another who ran a red light. An MRI showed a tear in my right forearm extensor tendon after my body was thrown against it while it was resting on the center console. Against my better judgement, I allowed the orthopedic …
Was scheduled showed up for appointment and they had no apparent appointment for my son. No apology no ability to work us in nothing. Terribly unorganized office. Rescheduled and should have not due to billing code issues I am stuck with a bill that should have been covered by insurance.
Don’t waste your time, this place is unbelievably unorganized. I went in June for a physical, I just turned 40, Dr. Gammill prescribed me a blood panel to evaluate my health (cholesterol, thyroidal, the usual suspects) and made a mistake on …
My experience is a wonderful one from the moment I step in the door until I leave. The wait time is short. The staff is friendly. Morgana Jokiel is attentative, friendly, and very helpful. I recommend the Southwest Integrative Health Center to everyone.
first off i would like to say dont wast your time at this office… the ladies the front desk are very rude and disorganized, my paperes never got faxed over were they were supposed to go, two months went by. so i called southwest …
I read these reviews and was a bit worried to come here to establish care. I found the staff to all be polite, friendly and efficient. I saw Dr. Rolan and she spent an entire hour discussing my health concerns. She was caring and …
Very disappointed in this clinic. After I was involved in a car accident I asked to schedule an appointment with my PCP and was denied a visit due to “insurance doesnt cover that” and was very rude about me even asking. The “icing” on the …
They pose as experts but offer no level of personalization to their prescriptions. They thrive on making patients wait to emphasize their self-importance. I went in for a Pap smear and the nurse was eating in the exam room while I was …
The worst experience I’ve ever seen at any doctor’s office, ever. The physicians assistant was unbelievably rude and so was the secretary. My client arrived 10 minutes late, they rejected him and told him that they have a 9 minute grace …
I have been receiving medical attention from Tom Gammill at Southwest Integrative Health Center for many years. I have received nothing but the best care from everyone in this office. I would recommend them to all my friends and family. …
Dr Stevens attempted to adjust my spine and nearly paralyzed me. I was injured and had to seek medical attention elsewhere in which I required surgery. Although I sign the original waiver form I couldn’t hold his but responsible. At the …
The Doctors, P. Assistants, & medical assistants are wonderful and always have been! Thank you for being so! However, the women that work the front desk are inexcusable for their intolerant , rude, borderline mean behavior. Any attempt to …
I have seen Dr. Kaufman for a number of years. He has provided me with excellent care that is truly integrated using the best of both conventional and alternative/complementary treatments. I can not recommend him highly enough. My only complaint is that he is so popular that it can take awhile to get an appointment.
If I could give a negative star I would. Mark Stevens is absolutely the worst medical person I have ever encountered. In my opinion he doesn’t deserve the title Dr. …
Absolute worst client/patient service ever. They tell you to call for help/medication review and NEVER return your calls. The front desk people are rude and the doctors and assistants, who promise a “return call within 24 hours” NEVER …
The front desk clerks were polite and efficient, but Dr. Mark Stevens is a disaster. I asked for a referral to physical therapy. He refused on the grounds that he himself could handle that need, but all he did for me was adjust my spine …
I’ve been going here for a few years to see Dr. Lee-Jones for prolotherapy (who is fantastic). I have never had a negative encounter with the staff-they have been wonderful each and every time at the front desk and over the phone, so I am …
I read all the reviews and was wondering who the 1 star patients were talking about. I have been going to SWIHC for years and NEVER had a problem! Dr. Aaron Kaufman is my primary phyisican, but when he’s unavailable I have seen others and …
Dr Kaufman and his staff helped me recover fully from an L5-S1 injury that was complicated by severe stenosis. Have gone here ever since. Dr Jones is a phenomenal chiropractor. …
The worst experience I have ever had in a doctors office. Don’t take your children or anyone at that to this clinic. Provider walked out of the office and did not ask why me or my child why at the doctors. Ms. Otero was more concerned …
Excellent staff and excellent care! Dr Jones and Dr Rolan are consistently great. They really take time to understand the issues and provide the best treatment plan. Both the chiropractic and medical sides of the house are well run, with very caring providers.
Dr Rolan takes her time with you during the visit. Never makes you feel rushed, is thorough and easy to talk to. Ive sent all of my friends to her and we’ve all been incredibly pleased with her. I highly recommend!
Thomas Gamm walked in. I was putting my phone in my pocket he said that he will walk out and cancelmy appointment. Then said you did read the paperwork you signed. He I said well you sould read this you sign. Then ask what I want? I said am …
I scheduled a new patient appointment about 4 weeks in advance. I received a phone call that I thought was just a reminder for the appointment, but it stated that I had to call back and confirm my appointment for the next day or it would be …
SWIHC is a caring, and wonderful place for your health care and chiropractic medicine services. Turnover at the front had been a lot but they want caring nice people to help their patients and that would probably be reason for the change …
I am really thankful to be a patient at this clinic!! I was previously a patient at two other integrative health centers before coming to this clinic. The treatment that I have received here is far superior!! I really appreciate the …
This place has the worst insurance, office procedures, and billing practices of anyplace I have ever been treated. Check your bills carefully. They will fail to post payments, do not send out regular statements so that you can monitor …
Never an issue with P.A Gammill or his P.A. Esmeralda, they’re the best! As far as front desk staff the newer staff can be rude and like to argue. I scheduled an appointment last week and she told me my appointment time over the phone was 2 …
If I could give more than five stars, I would. I have been going to this facility for quite some time. The front office staff are always courteous and helpful. The care I receive from Dr. Teri Rolan and MA Julz is always above and beyond …
I should have read reviews before I made appointment here, would give -5 stars, messages left were not returned, front staff seemed annoyed and hung up on me when calling to inquire why messages had not been responded to, claiming they …
I wish I could give SIHC more than 5 stars! I have been a patient of Dr. Kaufman’s for about 33 years. He has helped me through many health issues and I believe he is the best in his field. We are lucky to have him in Albuquerque! His office staff has always been professional and kind.
I have been seeing Osteopaths for about 25 years and a few Chiropractors as well in the mix so I have a basis of comparison. I find Dr Stevens to be one of the best I have seen. He gets right to work and does not waste your time. His …
The staff are courteous and prompt and very knowledgeable. The staff is considerate of all patients pain and comfort levels. Any questions I asked were answered and explained in detail. I received chiropractic adjustment and a detailed exam …
My mother has been a patient of Dr Kaufman’s for years. Anytime I try to get information for my mother the front desk is so rude until I spoke to Audrey. She was helpful and so kind she is the reason why I did not have my mother change doctors. Ask for Audrey she was very helpful!
Thomas Gammill is a terrible healthcare provider. He physically yelled at a patient in front of his office staff and blamed the patient for making an “incorrect” appointment even though it was what he told the patient to make the …
Cassandra Otero is no longer working at this clinic. This review was for Ms. Otero. …
Dr. Kaufman has been the best doctor for my husband for many years. He is everything you could ask for in a health care provider. We also appreciate his PA Thomas Gammill. We are grateful to have them in NM.
I’ve had it with this office. I’ve been a patient for 12 years and I’m so over their ridiculously rigid policies and lack of willingness to support their patient’s needs. I’m tired of fighting with the MA to get my referrals processed …
I have had mixed experience with this clinic. I have had 2 NPs that have been excellent. However, Thomas Gammill and his assistant were rude, unhelpful, disorganized and unavailable. I work in the healthcare industry, and there is no excuse …
I saw Thomas Gammill and at first it seemed to be going good, he would even give me advice on how to solve some of my problems homeopathically and naturally. He put me on Prozac and I told him I didn’t like it so then we agreed for me to …
As a new patient, I was apprehensive at first. But the professionalism, friendliness, and overall atmosphere of SIHC immediately set me at ease. Vanessa in reception, Rachel who did my intake, and Tom Gamill PA, my new physician’s …
I love this clinic. Everyone is so very nice and its obvious to me they enjoy working here. It is a primary care clinic so there are several practitioners and they all seem to work very well together. Dr. Kaufman has been my family’s …
This office shows the most professionalism I’ve ever dealt with in any office I’ve ever been in there’s staff is the most organized and carefully caring. On the spot to answer the phones, to take care of your questions, and to set your …
I was seeing Mr. Gammill PA-C for over a year. He had a wonderful assistant to start then had a hard time finding anyone to handle his work load. The last one couldn’t get me referrals in a timely manner, at all. I’m still missing 3. …
I don’t understand all the negative reviews on this thread!! I have been seeing Dr. Terri Roland and Dr Jones (Chiropractor) for about a year. Both of these doctors take the time to listen to my concerns. Both are very thorough, …
As someone recovering from an eating disorder/severe anxiety, I hadn’t been to the doctor in years. The idea of stepping on a scale and having someone tell me all the ways I was doing things wrong was debilitatingly scary. I finally made an …
Thomas Gammill and his assistant are a great team. He always asks ” Is there anything else we can do for you today?” He’s patient, understanding and explains why. This is important to me, If I don’t know why he suggests certain drugs or …
Staff is friendly and professional. There is rarely any wait and the physicians are amazing. NP, Rubeena Smith, is both sweet and attentive. You guys are a blessing 🤍. …