Rio Grande Credit Union provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. At Rio Grande, we understand.
| Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5:30PM Saturday 9AM–1PM Sunday Closed |
10001 Lomas Blvd NE, Albuquerque, NM 87112
(Translated by Google) Why it offers better credit offers for ITIN number users, something that many banks do not offer …
Always friendly & helpful
Always a great experience!
Its always very clean and quick.
Best people and bank ever
Professional, accurate and pleasant!
They can not change a check because it’s to much money +%÷+
Do not go there, no clerkd6 to help customers… Waited over half an hour..
Quick and friendly service.
Great bank the tellers are always nice and willing to go above to help you
Took care of an errand there and got good service.
i want to recoGnize aLL of the emploYees, especially 🌟 MiGuel 🌟, for their impeCCable customer serVice!!!!!!!! 11/3/2020 …
I have been banking with the Rio Grande Credit Union on San Pedro for over 10 years! They are z-
Quick easy financing for my newer car with a fantastic interest rate.
When we have gone to this location the tellers and other service personnel have gone out of their way to help us
Just like any credit union. Frendly service. They go above what a bank will and cheaper too.
Friendly personnel, professionals and well informed, they make my life very easy when it comes to finances
Best bank ever the tellers make me feel like I have a million bucks every time I go in
There is a teller by the name of Vanessa and she is the reason I go to this branch. She is super nice and easy going at her job. She deserves these 5 stars!
Great staff and manager. The manager (who was training a new employee) looked up my account history and helped with a simple issue when my local bank would not.
I always recommend my friends and family to always bank with rio grande credit union because the employees are always helpful and always asking questions and especially Alisa she is awesome she always takes care of me if I need it she is …
Went to open an account. It was a Friday if that’s a poor excuse for them, 2/3 of the branch was “on lunch” , I waited 35+ minutes. I was finally brought in an office, I explained what I wanted, I presented my temporary driver license that …
I think Lomas Branch did not handle the century link problem very well, I went in to make a deposit and they said the system was down therefore the were not accepting deposits or withdraws,so I asked if they can take my check and give me a …
This bank is difficult to deal with. Employees don’t last long, it is hard to reach anyone. You have to redo the same paperwork over and over before things get done. Explore other options before opening an account here.
I would give them 0 stars if I could. Terrible experience. They don’t care about their customer, only their bottom line and they will pursue any means to save that. Completely unethical, irresponsible and incompetent. Take your banking elsewhere.
I had a hard time getting a loan officer on the phone due to transfer call hangups. I asked them to send an email and Katie Blackenship called minutes later and was a huge help in getting all my unique needs met. Thank you so much for all the help.
I’ve banked at the Rio Grande since 2012. The one issue I had with them was quickly resolved. I would recommend banking with Rio Grande to anyone who would like to enter a bank where the tellers and those who work in the offices know your name
Joey was AMAZING!! Great Customer Service, and was very pleasant. He is a Great asset toy your Company. Thank you, Joey!!
This bank is horrible. Do Not give them your money. I live in another state and their online banking is horrible so I have to make payments over the phone with this bank. Last month the bank processed $1 short on my payment and reported it …
We’ve been members of RGCU since its inception. They’ve always gone above and beyond to get us the best rates and products they possibly can. Nothing but great things to say about them.
Calling these people is like pulling teeth. Every single person I have spoke with has given me the run around. Half of them try billing me for things like paying my bill, paying my bill early or being late on the bill I tried paying early. …
For the most part my experience was great! I haven’t used this Credit Unions services yet, however, I feel like when I need them they will be there when I do
This place is great! A real credit union here for its members! Alisa Villegas was amazing and was extremely helpful! …
One star is to much worst service. Had an auto loan agent work with us one day then take the next day off and send us to someone else who know nothing about our loan. Say we’re approved and now we’re not approved. After we got insurance and …
Just like the burqueno I am I want every new Mexican to experience this great service the Rio grande credit Union has to offer so far I have not had any mistakes with my account and I am treated with care they even know me by my name every time I walk in I am. With a friendly face
Nice people, GREAT credit card rates and GREAT loan rates.
However, they seem unable to process mailed checks in a timely manner. Each …
Applied for a loan to purchase a classic car. What should of been a good, happy experience, this cu turned into a NIGHTMARE. Kept requesting info, kept delivering info. Kept requesting & requesting. Instead of letting me know all at …
UPDATE: Changed rating to 4 stars. A top person from Rio Grande called today and I expressed my concerns and he is addressing them. He is also going over all the night depository customers to make sure they did not overdraw their accounts …
Thank you Lesslie you made my banking experience amazing! You really went above and beyond!
Great location, very nice staff. Went in for an auto loan, took some time because the underwriters were giving me a hard time for being a server/bartender because I supposedly wasn’t making enough. Eventually got the loan, and was pretty …
Been with Rio grande credit union since 2000 and the first time I was judge by how I looked and the female didn’t even bother to look up my information for a car loan. But I gave them a second chance went to a different location and bam …
I have been banking here since 2013, and have referred several people to them for checking, savings, credit cards and car loans. One problem. If you can’t go into a branch you probably won’t get any amount of customer service. You can call, …
New location, great staff, resolve issues in house. I’ve been banking at this location since it opened. I can say this much, the staff here are good at their jobs. I needed to build up my credit so I was one of the first customers to start …
My transaction was done at the drive thru.
The young man was very friendly, knowledgeable & fullfed my needs with no problems. …
I was very happy with the help I received to open my granddaughters first checking and saving account. They made it quick and easy, the young lady was kind and knowledgeable. Thank you!
The woman who helped me with my account issues was extremely kind courteous and respectful the true definition of professionalism. This is by far the best bank I’ve had the pleasure of doing business with. Thank you RGCU !!!
Rio Grande Credit Union will take very good care of you. I love my Rio Grande 💕 …
Having just relocated, and finding it frustrating to do things such as register a car, get a new license, and all the other things that need to be done, it was great to walk into a place and be helped by a knowledgeable and friendly staff …
Do not ask for car loans here Rio Grande Credit Union. Months ago I paid off my car and they have been charging me the monthly payment for two months and they are overcharging my card for withdrawing the money without my authorization. I …
1 stars . Not at all satisfied with this bank because every time I have a problem with my account they always tell me that everything‘s been fixed and not to worry and then when I’m trying to receive my paycheck my bank account has been …