Outer Cape has provided exceptional health services for my family since we moved to Harwich 6 years ago. If you’ve lived on Cape for any length of time, you already know that services on cape are always limited and staff over-worked, …
Super friendly, helpful, amazing staff. Very accommodating to scheduling. Very little wait time. Thorough service. Convenient all around. PCP, Psych, OB GYN, WIC, lab, pharmacy. Easy to find, convenient location.
Wouldn’t go anywhere else, sure they’re a bit slow sometimes but so is everywhere else from time to time. All of the DRs I’ve seen were all willing to listen to my concerns and I felt the sense of being on a team for the betterment of my health. 10/10 would go again.
Been a patient for 4 years here. Great staff and I love the new location more room and space for the staff and clients. I always had a great experience here.
Just started going to outer cape health a few months ago and i have to say these people are amazing. Anytime i have a problem or not feeling well my doctor always calls to make sure im ok and her nurses too! They truly care about there clients. Highly recommend Going there.
This place is incredibly disrespectful of a patient’s time. They act like you have an entire day to sit around and wait on their slow staff that’s always running behind. It’s incredibly disrespectful to ask a client to come at 2:15 for a …
Lost my new patient packet – a potential HIPPA violation. Now I have to restart the process. Staff expressed no concern to make the situation right. I even filled the packet out in office, which they said is most secure. Clearly they do not protect information or have the administrative capabilities to practice properly.
Staff is extremely rude. If their goal is to lose a patient, they have succeeded. The receptionist “bender” needs to work on her customer service and be more polite to patients. Unacceptable, will not be coming back here again.
Avoid at all costs! The “women” medical staff are vicious, spiteful and enjoyed trying to make me feel small. The “care” which I received kept me from seeking the treatment I needed for 9 months. It is a horrible place and I would not recommend it to anyone.
This office has way too many patients than it can handle. Call for a sick appointment on October 31st and get an appointment for January 3rd. Ridiculous. I understand I’m on government funded insurance, but that should not prevent me from …
I may have to get a new PCP who isn’t affiliated with OCHS. I find it impossible to get through to reschedule and appointment. Doesn’t anyone there ever answer the phone. And this isn’t the first time.
I called to get a refill for a prescription after waiting on hold for 40minutes . They said the doctor had sent it over to the pharmacy. I called the pharmacy they never received it. I called back they were closed. The answering service …
I had just returned to Harwich from 2 years in Mexico. My prescription had expired & I was frantic. My pharmacy would not renew it without a new script. I panicked, since I had no Doctor & everyone was either not taking new patients or an …
I always get my prescriptions here. I am on several different meds and, while I do have insurance, it gets expensive! But they offer lower prices than CVS and Stop & Shop. The staff is always so nice.
The staff is great always nice. The pharmacy is great always helpful and always has my right prescription. With that being said I have had 2 appointments in the past month not happen. One my son had stayed home from school for. A whole day …
Attempted to join as a new patient. After 3 months of waiting for an appointment, they told me it could be up to a year before I could see a doctor. Absolutely ridiculous, irresponsible and a tremedous waste of time – filling out forms, …
I reall yuh wish I could go lower. You just cant ever reach anyone ever. Patient here 8 years and it takes multiple hours to get anyone on the phone. They only take about a week to answer online queries in your patient portal so I guess …
I’ve gone to outer cape health since I was a baby and I’m grateful to have them as my PC still, I plan on sticking with them always. They’ve been more than accommodating to me, time and time again. I don’t think there is a better PC office …
Way understaffed! Waiting on the phone for 1to 2 hrs to get no call backs. Still taking new clients when they can’t take care of their regular clients. Not right at all.
I had a mixed experience at Outer Cape. My biggest issue is how they handle their patient load. Every negative experience I had stemmed from there not being enough staff to handle the volume they’ve taken on. It is frustrating and while no …
I’ve been a patient here for years. I must add that trying to get thru to a live person is frustrating. Yesterday I waited 20 minutes on hold. When someone finally answered, the call dropped and they NEVER called back. Waiting up to 25 …
I live in Harwich and when I need to call Outer Cape to book an appointment, ask a question, refill a prescription etc, I go personally rather than call because whenever I call it invariably takes at least 20 minutes before I get through. …
Excellent practice. I never am in the waiting room longer than a few minutes. Front desk staff are kind and helpful. (all of them) Pharmacy is also awesome. They are proactive and knowledgeable. Always a quick turn around time. Wait time …
Absolutely wonderful team, providers are fantastic and the call center staff really have turned things around. Great improvement & wonderful care!! Thank you
I’m very reluctant at times to post things about Businesses, however I have been going here for many years and when I compared the Service I use to Receive in the pass to now they have fall off in so many ways especially in communication …
I have been going here since I was a kid and the past couple years have been awful. I have now been waiting 2 weeks for a referral to get some dry skin checked out and I have heard nothing after calling twice and leaving 2 messages I have …
They always are able to get me in for appointments in a reasonable time, the only time it’s hard is for annual physicals. Those are always backed up so plan ahead! Staff is friendly, facility is clean, plenty of parking. I love that Quest lab and the pharmacy are all in the same building.
Without their services, urgent care for locals would be nonexistent and locals would be forced to travel up to an hour for services. The staff are overworked and underpaid so as to be useful to a needy population. They can’t be everything …
Great care
Excellent staff. (
– 5 Stars!
10 stars
what a nice bunch of people!
Very professional and very helpful!!
I look forward to going again.
Very polite and clean.
The very worst treatment i’ve ever received.
Great service and intelligent, caring doctors.
So far so good.
Friendly and professional staff, helpful, always nice people, who remember every single child 🙂
Love my doctor. Treat you great.
I love them. The best care 💓 …
New facility is clean and very efficient, has an in-house lab and pharmacy.
Hated it. Rude and looking for drug addicts. I do not do drugs. Terrible treatment. I will not be going back
I work inside OCHS, at Quest Diagnostics lab
The doctors are amazing. They truly care about their patients.
Staff members are very attentive, place super clean and organized, easy access in and out
Love my doctor. All the staff are excellent, caring, and kind.
I love Outer cape Health. Clean and pleasant people who work there.
Fast, excellent service. My wife and I are completely satisfied with Outer Cape Health Services-Harwich. Keep up the great work! Thank you!
Front desk is helpful, hence the 1 star. Everything else is horrible! Borderline malpractice
Excellent and professional place for every health related needs !
No better place to treat and cure the most serious illnesses and health problems ! …
Lovely people didn’t feel uncomfy 🙂
Outer Cape has provided exceptional health services for my family since we moved to Harwich 6 years ago. If you’ve lived on Cape for any length of time, you already know that services on cape are always limited and staff over-worked, …
Super friendly, helpful, amazing staff. Very accommodating to scheduling. Very little wait time. Thorough service. Convenient all around. PCP, Psych, OB GYN, WIC, lab, pharmacy. Easy to find, convenient location.
Wouldn’t go anywhere else, sure they’re a bit slow sometimes but so is everywhere else from time to time. All of the DRs I’ve seen were all willing to listen to my concerns and I felt the sense of being on a team for the betterment of my health. 10/10 would go again.
Been a patient for 4 years here. Great staff and I love the new location more room and space for the staff and clients. I always had a great experience here.
Just started going to outer cape health a few months ago and i have to say these people are amazing. Anytime i have a problem or not feeling well my doctor always calls to make sure im ok and her nurses too! They truly care about there clients. Highly recommend Going there.
This place is incredibly disrespectful of a patient’s time. They act like you have an entire day to sit around and wait on their slow staff that’s always running behind. It’s incredibly disrespectful to ask a client to come at 2:15 for a …
Lost my new patient packet – a potential HIPPA violation. Now I have to restart the process. Staff expressed no concern to make the situation right. I even filled the packet out in office, which they said is most secure. Clearly they do not protect information or have the administrative capabilities to practice properly.
Staff is extremely rude. If their goal is to lose a patient, they have succeeded. The receptionist “bender” needs to work on her customer service and be more polite to patients. Unacceptable, will not be coming back here again.
Totally unreachable by phone. Total lack of compassion and nobody listens or follows through on anything.
Avoid at all costs! The “women” medical staff are vicious, spiteful and enjoyed trying to make me feel small. The “care” which I received kept me from seeking the treatment I needed for 9 months. It is a horrible place and I would not recommend it to anyone.
This office has way too many patients than it can handle. Call for a sick appointment on October 31st and get an appointment for January 3rd. Ridiculous. I understand I’m on government funded insurance, but that should not prevent me from …
Dr Libby’s compassion and understanding of patient’s needs is fundamentally lacking. Stay far, far away from this clinic.
I may have to get a new PCP who isn’t affiliated with OCHS. I find it impossible to get through to reschedule and appointment. Doesn’t anyone there ever answer the phone. And this isn’t the first time.
Great place to get your health taken care of. Always a clean comfortable environment. Very nice doctors, nurses and workers.
I called to get a refill for a prescription after waiting on hold for 40minutes . They said the doctor had sent it over to the pharmacy. I called the pharmacy they never received it. I called back they were closed. The answering service …
I had just returned to Harwich from 2 years in Mexico. My prescription had expired & I was frantic. My pharmacy would not renew it without a new script. I panicked, since I had no Doctor & everyone was either not taking new patients or an …
Had to have blood work done. Steve is an excellent phlebotomist!
I always get my prescriptions here. I am on several different meds and, while I do have insurance, it gets expensive! But they offer lower prices than CVS and Stop & Shop. The staff is always so nice.
Professional, caring,efficient service. Everyone there is so kind . Wonderful care .Dr Corcoran is awesome 😊 …
The staff is great always nice. The pharmacy is great always helpful and always has my right prescription. With that being said I have had 2 appointments in the past month not happen. One my son had stayed home from school for. A whole day …
Attempted to join as a new patient. After 3 months of waiting for an appointment, they told me it could be up to a year before I could see a doctor. Absolutely ridiculous, irresponsible and a tremedous waste of time – filling out forms, …
I reall yuh wish I could go lower. You just cant ever reach anyone ever. Patient here 8 years and it takes multiple hours to get anyone on the phone. They only take about a week to answer online queries in your patient portal so I guess …
I’ve gone to outer cape health since I was a baby and I’m grateful to have them as my PC still, I plan on sticking with them always. They’ve been more than accommodating to me, time and time again. I don’t think there is a better PC office …
If I didn’t know better I’d swear this place is trying to kill me
4 months to authorize referrals is unacceptable, in fact criminal. …
Way understaffed! Waiting on the phone for 1to 2 hrs to get no call backs. Still taking new clients when they can’t take care of their regular clients. Not right at all.
I had a mixed experience at Outer Cape. My biggest issue is how they handle their patient load. Every negative experience I had stemmed from there not being enough staff to handle the volume they’ve taken on. It is frustrating and while no …
I’ve been a patient here for years. I must add that trying to get thru to a live person is frustrating. Yesterday I waited 20 minutes on hold. When someone finally answered, the call dropped and they NEVER called back. Waiting up to 25 …
I live in Harwich and when I need to call Outer Cape to book an appointment, ask a question, refill a prescription etc, I go personally rather than call because whenever I call it invariably takes at least 20 minutes before I get through. …
Excellent practice. I never am in the waiting room longer than a few minutes. Front desk staff are kind and helpful. (all of them) Pharmacy is also awesome. They are proactive and knowledgeable. Always a quick turn around time. Wait time …
Absolutely wonderful team, providers are fantastic and the call center staff really have turned things around. Great improvement & wonderful care!! Thank you
I’m very reluctant at times to post things about Businesses, however I have been going here for many years and when I compared the Service I use to Receive in the pass to now they have fall off in so many ways especially in communication …
I have been going here since I was a kid and the past couple years have been awful. I have now been waiting 2 weeks for a referral to get some dry skin checked out and I have heard nothing after calling twice and leaving 2 messages I have …
They always are able to get me in for appointments in a reasonable time, the only time it’s hard is for annual physicals. Those are always backed up so plan ahead! Staff is friendly, facility is clean, plenty of parking. I love that Quest lab and the pharmacy are all in the same building.
Without their services, urgent care for locals would be nonexistent and locals would be forced to travel up to an hour for services. The staff are overworked and underpaid so as to be useful to a needy population. They can’t be everything …