Credit unions are cooperative financial institutions that are owned and controlled by members. Credit Unions are operated for the purpose of promoting … See more
Impossible to get them on the phone. during lunch hour. All I get is voice menu, request to choose an option, ringing, followed eventually by same the same menu . Tried both departments.
Very disappointed with your employee by the name of Ellie, she was very disrespectful and condicending to the teller I was TRYING to work with.
After watching and hearing how she treated this teller I refuse to bring …
They let me do my car loan through them which was great however, if you call and pay by phone, there’s a $10 fee! I wasnt made aware of this fee until after the payment had posted! So yeah just be careful with making payments by phone because there is a fee!
Very unhappy with the handling of my accounts, I opened a line of credit and NEVER used it over the last 10 months, After calling and finding out why I was receiving late fees on an account I never used and talking to the 4th person who was …
This bank is not worthy or deserve handling your money. Terrible customer service and very stingy for a credit union. They are worse than Wells Fargo. If you want a loan forget it unless you’re A+ credit and have thousands in their bank and …
Trying to pay off our vehicle loan with this credit union and because their app is garbage and won’t let me log in(even tho my login info is saved!) I tried calling the branch just to get a payoff for our loan (which I’m not on because it’s …
Chatting at the Northside PrimeSource location recently with teller Courtney, I mentioned a recent milestone reached in my marriage. Not only did she make mental note of it, she helped us celebrate by sending a gift certificate to our home …
If I could, I would give zero stars. I am on an account with a family member of mine. She had a loan to pay and I set up payment plan with them to pay it back. That didn’t happen and they took out the full amount. Then I had to order a new …
PrimeSource credit is amazing!!!! I have been with them for a long time. Whenever I need a loan or help with something. The girls are always there to help and they do it fast…. Keep up the great work ladies!!!! And Thank you.
I must say I’m kind of shocked and surprised at the negative reviews. I’m also a little skeptical of some as well… we’ve banked with primesource for about six years now. They handle all our financial needs. We have had a HELOC through them, …
Courtney Bolton at Prime Source Credit Union made our auto loan process smooth & easy. She was professional, kind, knowledgeable, and efficiently handled the financing process, explaining everything along the way. She even gave our daughter …
After being with this credit union for almost 8 years and always recieveing amazing customer service, the last year I have had nothing but problems with them. At this point I would definitely NOT recommend them to anyone.
After years with PrimeSource CU I will be switching banks. I want to say first that the staff has always been pleasant and helpful and this has never been an issue. The main reason I will be banking elsewhere is that recently my debit card …
Every time I call I spend a good chunk of time on hold. Apple Pay was just added to users of PrimeSource cards. Absolutely ridiculous that I couldn’t use it before. Not to mention that both the PS webpage and app are poorly made a seem to …
ABSOLUTE HORRIBLE SERVICE!
Great credit union!
Tellers are great and always helpful
Just don’t do it.
Impossible to get them on the phone. during lunch hour. All I get is voice menu, request to choose an option, ringing, followed eventually by same the same menu . Tried both departments.
Very disappointed with your employee by the name of Ellie, she was very disrespectful and condicending to the teller I was TRYING to work with.
After watching and hearing how she treated this teller I refuse to bring …
They let me do my car loan through them which was great however, if you call and pay by phone, there’s a $10 fee! I wasnt made aware of this fee until after the payment had posted! So yeah just be careful with making payments by phone because there is a fee!
Very unhappy with the handling of my accounts, I opened a line of credit and NEVER used it over the last 10 months, After calling and finding out why I was receiving late fees on an account I never used and talking to the 4th person who was …
This bank is not worthy or deserve handling your money. Terrible customer service and very stingy for a credit union. They are worse than Wells Fargo. If you want a loan forget it unless you’re A+ credit and have thousands in their bank and …
Trying to pay off our vehicle loan with this credit union and because their app is garbage and won’t let me log in(even tho my login info is saved!) I tried calling the branch just to get a payoff for our loan (which I’m not on because it’s …
Chatting at the Northside PrimeSource location recently with teller Courtney, I mentioned a recent milestone reached in my marriage. Not only did she make mental note of it, she helped us celebrate by sending a gift certificate to our home …
If I could, I would give zero stars. I am on an account with a family member of mine. She had a loan to pay and I set up payment plan with them to pay it back. That didn’t happen and they took out the full amount. Then I had to order a new …
PrimeSource credit is amazing!!!! I have been with them for a long time. Whenever I need a loan or help with something. The girls are always there to help and they do it fast…. Keep up the great work ladies!!!! And Thank you.
I must say I’m kind of shocked and surprised at the negative reviews. I’m also a little skeptical of some as well… we’ve banked with primesource for about six years now. They handle all our financial needs. We have had a HELOC through them, …
Courtney Bolton at Prime Source Credit Union made our auto loan process smooth & easy. She was professional, kind, knowledgeable, and efficiently handled the financing process, explaining everything along the way. She even gave our daughter …
After being with this credit union for almost 8 years and always recieveing amazing customer service, the last year I have had nothing but problems with them. At this point I would definitely NOT recommend them to anyone.
After years with PrimeSource CU I will be switching banks. I want to say first that the staff has always been pleasant and helpful and this has never been an issue. The main reason I will be banking elsewhere is that recently my debit card …
Every time I call I spend a good chunk of time on hold. Apple Pay was just added to users of PrimeSource cards. Absolutely ridiculous that I couldn’t use it before. Not to mention that both the PS webpage and app are poorly made a seem to …