This bank told me on 2 occasions where I called them on the phone that I had money in bank account when I didn’t have any. This resulted in 2 $30 overdraft fees plus whatever I spent after using my debit card. I would not bank with them.
Been banking with them and Joann in particular since the late 80’s and have always had exceptional service from them…they are a Credit Union and you are a member not a number… …
I’ve had my account here for a couple years and the staff is ALWAYS GREAT and willing to help! I would totally recommend DMMCU to all my family and friends!
The staff is very friendly and helpful, they always help me with all my needs and respond all my questions, banking with them is so easy they make you understand every step of any process you fo with them.
Very recommended
I have banked with other banks and credit unions in the past. I recently moved and found Des Moines Metro Credit Union was near by. Getting an account was just like every other bank/credit union with one MAJOR EXCEPTION they will run your …
Let the buyer beware on Auto Loans. Joann will not fully explain the “insurance protection” she up sells. I borrowed about $40,000 for 2 auto loans. She just causally said “would you like insurance, it covers the loan if you die or …
I’ve been with DMMCU for over 30 years and have nothing but exceptional service. From my 1st car loan after graduating from college to my first home loan purchase. .they’ve been great! I’d highly recommend joining them.
I would give zero stars if I could.
I have been banking at this bank for 3 years. Since my time here I have had two counts of fraud committed on my account. The first time, the bank refused to …
This placed used to be a goldmine. One of the last places that’s used to make you feel like they cared and wanted you there. Not so much lately. There guidelines have certainly changed. Has the feelings of a larger nationwide bank! Look elsewhere, other CU will not only beat their rates, but will welcome you in.
I have been banking with DMMCU SINCE 2013. 8 years total now and haven’t once came across on changing banks or going anywhere else. They have great friendly staff that always helps me out, very professional on their services they provide. Would highly recommend friends and family to bank with then! Thank you.
This place lacks basic customer service skills and courtesy and from the looks of the prior comments it is something that is a common trend for them. I will NEVER recommend this credit union and would advise everyone to look for a different …
(Translated by Google) TIPS WHEN YOU DEPOSIT CASH, CHECK YOUR RESIDENTS CAREFULLY WITH THE BALANCE. From account. …
Love them!
Manager doesn’t care for customers
Jose is not available nor a day of the week for vehicle loans??????
The best down to earth and real people, almost family, at least there willing to help you learn.
Absolutely wonderful, smart, helpful staff!
STOP SPAMMING PEOPLE CELL PHONES FROM YOUR LOCATION!!!! using different numbers won’t help either. Reported.
Have banked with them for many years, very friendly and helpful they know us by first names.
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I have a great experience whith Metro Credit Union, everyone is nice and friendly whit me and teaching you to build your credit.
This bank told me on 2 occasions where I called them on the phone that I had money in bank account when I didn’t have any. This resulted in 2 $30 overdraft fees plus whatever I spent after using my debit card. I would not bank with them.
Been banking with them and Joann in particular since the late 80’s and have always had exceptional service from them…they are a Credit Union and you are a member not a number… …
I’ve had my account here for a couple years and the staff is ALWAYS GREAT and willing to help! I would totally recommend DMMCU to all my family and friends!
I absolutely love this CU, they are very friendly and whiling to help in any situation.
Great rate for my car loan 🙂
The staff is very friendly and helpful, they always help me with all my needs and respond all my questions, banking with them is so easy they make you understand every step of any process you fo with them.
Very recommended
I have banked with other banks and credit unions in the past. I recently moved and found Des Moines Metro Credit Union was near by. Getting an account was just like every other bank/credit union with one MAJOR EXCEPTION they will run your …
Let the buyer beware on Auto Loans. Joann will not fully explain the “insurance protection” she up sells. I borrowed about $40,000 for 2 auto loans. She just causally said “would you like insurance, it covers the loan if you die or …
The bankers are always friendly. I love my credit union.
I’ve been with DMMCU for over 30 years and have nothing but exceptional service. From my 1st car loan after graduating from college to my first home loan purchase. .they’ve been great! I’d highly recommend joining them.
I would give zero stars if I could.
I have been banking at this bank for 3 years. Since my time here I have had two counts of fraud committed on my account. The first time, the bank refused to …
This placed used to be a goldmine. One of the last places that’s used to make you feel like they cared and wanted you there. Not so much lately. There guidelines have certainly changed. Has the feelings of a larger nationwide bank! Look elsewhere, other CU will not only beat their rates, but will welcome you in.
I have been a member since I got my first job as a kid 31 years ago. I appreciate the atmosphere and kind folks. JoAnn and Sharon are the best!
I have been banking with DMMCU SINCE 2013. 8 years total now and haven’t once came across on changing banks or going anywhere else. They have great friendly staff that always helps me out, very professional on their services they provide. Would highly recommend friends and family to bank with then! Thank you.
This place lacks basic customer service skills and courtesy and from the looks of the prior comments it is something that is a common trend for them. I will NEVER recommend this credit union and would advise everyone to look for a different …