Like this place and the doctors and staff are extremely caring but the wait time is unbelievably long and the run around to find out what is actually wrong with my eye has been going on for over a month now….
ABSOLUTE FAITH IN DR.CONTRACTOR!!! SHE HAS BEEN TREATING ME WITH A CHRONIC EYE CONDITION AND HAS HEALED ME EVERY TIME!!! SHE IS VERY CONCERNED FOR HER PATIENTS AND ALSO VERY COMPASSIONATE!!!
They do not give out your pd measurements and have a workaround in regards to it being in your medical records (it’s not in them, the shop measures your pd). Do not go to their shop.
I wish I could give negative stars..I have called thrice and everytime the person who picked up the phone asked me to wait “momentarily” – but they never come back on the call..highly unprofessional people with absolutely zero respect for people’s time
Took my mother here for surgery on her eyes, was disappointed from start…..the doctor argued with nurse over measurement of her eye and that was just start….the lack of communication between doctor to patient was just sad….so big day …
Dr. Ebbing listens and answers your questions in a clear and concise way. It’s nice to know that no matter what type of vision issue you might have they are highly qualified to deal with it.
Worst eye Dr ever! I scheduled an eye problem appointment and they made me sit there for 3 hours for a bump on my eye lid! Staff was rude! The place is a mess! Never again!
Great experience at the 670 Franklin St Schenectady Office. No waiting, friendly, professional, efficient, Took time to answer all my questions.
Definitely will recommend
Perlmutter 2.0. Wait time is unacceptably long. Can find equally competent doctors that do not have wait times that are utterly disrespectful to patients
Show up to my confirmed appointment only to be faced with a locked door and a sign stating ‘we’re closed’ I called the number on the sign and was told they’re only seeing emergency cases… No call was made to me telling me my appointment would be cancelled. Took time off work for this.
My appointment was at 3:00 I was not called in until 3:30 they had to rush my appointment because I needed to be at a wake for our past fire chief by 5:00 I didn’t get out of the office until 4:30 and they still charge the copay my time is just as valuable as the docters and staff.
More than 1 hour wait for appointment. Are you serious? Why tell people to come at a certain time if they’re just going to be delayed an hour or more? Poor quality efficiency and communication. Unacceptable.
Don’t go in the winter! Wouldn’t let me in with my eye covered and 7 degrees….there’s a sign on their door though to tell you to wait in your car. Trekked back to my parked car…what a world.
Everytime I come here for a yearly check it is 3+ hours they can’t get you through the tests in one go. It’s test, waiting room, test, waiting room, test, waiting room an then 30 +minute wait in the waiting room again to see the doctor. Then you have to go wait at the opticians.
I have gone to them, for a long time. They offer excellent care, and everything, can be done right there. I am very confident, in all the physicians there. They have many offices, and schedule you, at your convenience.
I was seen at the Clifton Park office. The staff was friendly. Dr. Krouner was fantastic! Very friendly, warm, knowledgeable, and took the time to explain everything. I did not feel rushed and definitely felt cared about. I loved it there.
Dr. Feldman performed surgery on one of my eyes last year and sees me annually. I find him to be friendly, personable and highly professional. I am totally satisfied and highly recommend him.
Does anyone introduce themselves anymore? It’s one thing to say my name is ____and this is what we are going to do, than to sit down at the computer type some things in and come at your eye with drops and stuff. From the person that brings …
I’ve been going to ophthalmic consultants for over 2 years. I’ve been to the Albany, Clifton park, and Schnecyady offices and all staff have been great!!! I had my cataract surgery almost 2 years ago with dr. Tammaro had done the surgery …
(Posted on behalf of, and written by, Carol Valentine). In 2017 I was diagnosed with macular degeneration. To my horror, I learned my treatment would consist of monthly injections directly in the eye. Ever so thankful, I found myself in the …
My first time ever having a full diagnostic eye exam. Every person in the office I had contact with was very friendly, professional and you had a great sense they were very knowledgeable. I am extremely pleased with this visit and will use them without hesitation for any future eye care needs. Great place…..highly recommend!! 5 stars!
From beginning to end I was treated with polite, friendly, respectful staff. I found the workings of the office fine tuned and efficient. Having been associated with multiple medical offices in the capital region your establishment rates extremely high in excellence. Thank you for the positive experience.
Very professional and friendly. The exam was very thorough. However my appointment was at 2:00pm got called back at 2:50 and then didn’t leave until 4:50. It was a real setback to my work day. It would have been helpful to have been given a heads up the eye exam takes all afternoon.
Took over 4 months and 5 trips to the office to get my contact lenses. They tried to bill me multiple appointments during this time. I have 2 insurances and still ended up having g to pay them for what they called a contact lens exam. Won’t be going back to them anytime soon.
I wish I had a small independent eye doctor office. This is one like a Grand Central with chaos or walmart during Christmas. During my appointment , I had about 15mins in the lobby, 30 mins after first checkup and then again for 15 mins , …
All staff treat patients with kindness and respect. Each Dr. has a specialty at which they are excellent, which is both a blessing and a curse. Ive been a patient here for many years. At any one time I am scheduled to see no fewer than 3 …
Very professional yet friendly from the moment you walk in. Receptionist is efficient and extremely personable. The tech assistant gets you into a room promptly and completes the preliminary requirements without delay. The doctor arrived …
Staff is friendly and professional however the wait time is very unprofessional. I am here with my two girls. We were 30 min late going into the room, an hour later the basics were done, they dilated their eyes and told us it would be 30 …
I have been going to this group for many years and wouldn’t think of going anywhere else. If I have a problem I need to be addressed, they get me in within hours. The doctors and all of the staff are friendly and attentive. They are well …
Very professional interactions, large practice keeps wait times to a bare minimum, very comfortable office and examination seats. Very knowledgeable doctor. Really felt like I was being cared for by doctor and staff! Many doctors in their …
Called the billing office about a question I had with a bill today and the lady that answered was the rudest person I have ever met in my life, barking at me and telling me that I am wrong and that my insurance did not cover my visit when …
My primary concern with this place is the wait time. I went there few days back as I got a conjunctivitis infection. That day i waited around 2 hours before a doctor came and checked. I was sitting in the room with lights off(i was …
Great doctors. I have a rare condition with my eyes where I tear the retina several times a year in each eye. The doctors here saved my eyesight in both eyes many times over with various surgeries. I now have perfect 120/120 eyesight and with stable retinas.
I never saw such great efficiency in a place of business as at Ophthalmic Consultants. With the many technical details to take care of and the large number of patients to attend to there was never a flustered moment. The doctors and …
Great techs and friendly staff thus 1 star. It’s completely unprofessional and unacceptable to be in the office for over two and a half hours. 2.5+ hours to see a Dr. for 5 minutes, and the techs not more than 15 minutes. I would have …
My daughter was seen by George O. Stasior in the Albany office which I have to say my daughter came out crying. She has swollen eye lids that she has been dealing with for over a year now. She has been to urgent care and put on antibiotics …
I came here for my son today that has a scratch in his eye. Our appointment was at 3:00…it is 4:30 and I have seen 4 different people, techs, doctors, nurses, etc. Still have no solution and was just told by the front desk that most …
Recently, Dr. Robert Feldman performed cataract surgery on both of my eyes at Albany Regional Eye Surgery Center. For both surgeries, I felt well cared for and comfortable with the entire process from the initial consultation to the final …
I had the most thorough eye exam given to me in my lifetime. The visit was so well run, and there was no time wasted. Each segment of the exam was well performed, and I will be returning. Dr. Ebbing was so clear and informative about my results. I will be recommending Dr. Ebbing and his staff to my friends!
If we could leave this provider 0 stars we would. My daughter dropped my father off for an appointment for laser. After waiting in the car for over an hour in a half, she went inside to see how much longer it would be. He was still sitting …
I booked an appointment and told them my insurance changed and they said no problem we take that insurance. They took my new insurance information and put it in there system. I show up for my appointment and go through the covid …
I have been a patient at Ophthalmic Consultants of the Capital Region for many years, specifically with Dr. Robert Sax. I chose him for his expertise with diabetic eyes. Last week, I called because I was concerned about a vision change. …
I have seen several providers; Dr Contractor, Dr Rabady, and Dr. Zieker for several different issues. Theey are very specializes in thedifferentcareas of eye health. They are all very experienced and the care has been excellent. The staff …
I have good experiences with the Schenecatady and Clifton Park locations but the Albany location I would avoid. It appears that they over book and their system of getting information from the front desk to back clinical area is very poor. I …
If I could leave this provider no stars I would. I dropped my grandfather off for an appointment for laser. After waiting in the car for over an hour in a half, I went inside to see how much longer it would be. He was still sitting in the …
The whole experience at the Albany location was easy and efficient. They seem to get a lot more patients than other eye doctors, but I was seen quickly and given plenty of individual attention. Dr. Ebbing was great and so were all of the …
I was first diagnosed with double vision in 2018 . I was having trouble seeing and went to my regular Dr for a new set of glasses. he was very concerned and sent me for a CAT scan for a brain tumor and to a specialist, after a script for …
Showed up half an hour early, just like any doctor office, to fill out any needed paperwork.
First, they have a sign stating per NYS law, masks must be worn in alledical …
Arrived at 730am for 740am appt, office was dark. Got in at 744am. Went here because I wanted to see an MD due to family history, they said you see an OD first, who decides if you need to see the MD (I mean why do in 1 visit what we can …
Took my elderly mother Linda Klingbeil to Dr. ZIEKER, Both eyes cataracts removed and torch lense put in. Vision is 100% better. She can drive again and enjoy the beautiful world GOD gave us. Changed her life. Recommend highly.
Took my son because he was doing some squinting and heavy blinking. This is documented in his record as the reason for the visit but they didn’t find anything wrong so the doctor wrote up the exam as a routine visit. Now my insurance won’t …
I had the worst experience with staff, Dr. Zieker and Dr. Contractor. He put the wrong lens in for my cataract and then said it was my fault. They offered to do another surgery and I will not ever go back to this practice.
I called the OCCR office phone number on a Sunday evening. Dr Rabady was on-call and answered. He listened to my description of the issue I had with my eye, and immediately scheduled me for an appointment for the next morning. Dr. Rabady …
While the doctor and her personal techs were great, the techs at the reception and who took in patients were terrible. They look miserable and sound miserable. When they speak to you, they have a condescending attitude. The tech who took in …
I see the eye doctor every two years. As my appointment approaches – today I was called and told that my appointment needs to be changed because they no longer see patients after 3pm, when it is convenient for this patient. I guess there is no honoring an agreement made two years ago…. bad business. I’ll be taking mine elsewhere.
Dr. Archibald was very nice and very thorough. I believe in Rabady who has helped me a great deal. But, my complaint about this place is always the same and there is no attempt to fix the problem, which is why I can NOT give 5 stars – the …
Enjoy your entire morning or afternoon in this place! Every time we’ve gone for a scheduled appointment, it takes at least 2 hours to be seen. They heard people like cattle from a front waiting room, to another waiting room in the back …
I had a horrible experience. Possibly the worst case of mistreatment. Receptionist in charge was miserable and rude. Completely unable to carry on a normal conversation.I tried calling back to discuss the situation and she said I am now …
Friendly and patient.
Wait wait and wait
Great staff great Doctors…
Dr Lobel was very thorough
Dr. Deere is pleasant and efficient.
Friendly, professional, excellent service, put me at ease.
It takes a little bit long but you are all set in a very friendly environment:)
Very professional and thorough.
Thanks for the prompt and responsible services. Staff are patient with patients and very courteous.
Like this place and the doctors and staff are extremely caring but the wait time is unbelievably long and the run around to find out what is actually wrong with my eye has been going on for over a month now….
ABSOLUTE FAITH IN DR.CONTRACTOR!!! SHE HAS BEEN TREATING ME WITH A CHRONIC EYE CONDITION AND HAS HEALED ME EVERY TIME!!! SHE IS VERY CONCERNED FOR HER PATIENTS AND ALSO VERY COMPASSIONATE!!!
I recieved professional and timely service. I reccomend this service with very high regards.
They do not give out your pd measurements and have a workaround in regards to it being in your medical records (it’s not in them, the shop measures your pd). Do not go to their shop.
Dr. Ebbing was great, Dr. Lobel’s referral was right on, and staff was great as usual. I highly recommend Dr. Ebbing!
I wish I could give negative stars..I have called thrice and everytime the person who picked up the phone asked me to wait “momentarily” – but they never come back on the call..highly unprofessional people with absolutely zero respect for people’s time
stay away from this place horrrrrible staff.
All personnel were professional and courteous, our exams were thorough, the offices were clean, and wait time was minimal.
Took my mother here for surgery on her eyes, was disappointed from start…..the doctor argued with nurse over measurement of her eye and that was just start….the lack of communication between doctor to patient was just sad….so big day …
Dr. Ebbing listens and answers your questions in a clear and concise way. It’s nice to know that no matter what type of vision issue you might have they are highly qualified to deal with it.
Worst eye Dr ever! I scheduled an eye problem appointment and they made me sit there for 3 hours for a bump on my eye lid! Staff was rude! The place is a mess! Never again!
Great experience at the 670 Franklin St Schenectady Office. No waiting, friendly, professional, efficient, Took time to answer all my questions.
Definitely will recommend
Top notch facility. Very clean and very professional appearance and staff. Very friendly and skillful, too.
Perlmutter 2.0. Wait time is unacceptably long. Can find equally competent doctors that do not have wait times that are utterly disrespectful to patients
Show up to my confirmed appointment only to be faced with a locked door and a sign stating ‘we’re closed’ I called the number on the sign and was told they’re only seeing emergency cases… No call was made to me telling me my appointment would be cancelled. Took time off work for this.
My appointment was at 3:00 I was not called in until 3:30 they had to rush my appointment because I needed to be at a wake for our past fire chief by 5:00 I didn’t get out of the office until 4:30 and they still charge the copay my time is just as valuable as the docters and staff.
Dr. Castronuovo is superb: she is thorough, listens to you, and asks about and responds to your concerns in a clear fashion.
More than 1 hour wait for appointment. Are you serious? Why tell people to come at a certain time if they’re just going to be delayed an hour or more? Poor quality efficiency and communication. Unacceptable.
Don’t go in the winter! Wouldn’t let me in with my eye covered and 7 degrees….there’s a sign on their door though to tell you to wait in your car. Trekked back to my parked car…what a world.
Everytime I come here for a yearly check it is 3+ hours they can’t get you through the tests in one go. It’s test, waiting room, test, waiting room, test, waiting room an then 30 +minute wait in the waiting room again to see the doctor. Then you have to go wait at the opticians.
I have gone to them, for a long time. They offer excellent care, and everything, can be done right there. I am very confident, in all the physicians there. They have many offices, and schedule you, at your convenience.
I was seen at the Clifton Park office. The staff was friendly. Dr. Krouner was fantastic! Very friendly, warm, knowledgeable, and took the time to explain everything. I did not feel rushed and definitely felt cared about. I loved it there.
Dr. Feldman performed surgery on one of my eyes last year and sees me annually. I find him to be friendly, personable and highly professional. I am totally satisfied and highly recommend him.
Does anyone introduce themselves anymore? It’s one thing to say my name is ____and this is what we are going to do, than to sit down at the computer type some things in and come at your eye with drops and stuff. From the person that brings …
I’ve been going to ophthalmic consultants for over 2 years. I’ve been to the Albany, Clifton park, and Schnecyady offices and all staff have been great!!! I had my cataract surgery almost 2 years ago with dr. Tammaro had done the surgery …
(Posted on behalf of, and written by, Carol Valentine). In 2017 I was diagnosed with macular degeneration. To my horror, I learned my treatment would consist of monthly injections directly in the eye. Ever so thankful, I found myself in the …
My first time ever having a full diagnostic eye exam. Every person in the office I had contact with was very friendly, professional and you had a great sense they were very knowledgeable. I am extremely pleased with this visit and will use them without hesitation for any future eye care needs. Great place…..highly recommend!! 5 stars!
From beginning to end I was treated with polite, friendly, respectful staff. I found the workings of the office fine tuned and efficient. Having been associated with multiple medical offices in the capital region your establishment rates extremely high in excellence. Thank you for the positive experience.
Very professional and friendly. The exam was very thorough. However my appointment was at 2:00pm got called back at 2:50 and then didn’t leave until 4:50. It was a real setback to my work day. It would have been helpful to have been given a heads up the eye exam takes all afternoon.
Took over 4 months and 5 trips to the office to get my contact lenses. They tried to bill me multiple appointments during this time. I have 2 insurances and still ended up having g to pay them for what they called a contact lens exam. Won’t be going back to them anytime soon.
I wish I had a small independent eye doctor office. This is one like a Grand Central with chaos or walmart during Christmas. During my appointment , I had about 15mins in the lobby, 30 mins after first checkup and then again for 15 mins , …
All staff treat patients with kindness and respect. Each Dr. has a specialty at which they are excellent, which is both a blessing and a curse. Ive been a patient here for many years. At any one time I am scheduled to see no fewer than 3 …
Worst experience ever. If I could post a negative star, I would.
I waited over one hour for the technician to perform tests. Then almost 2 hours …
Very professional yet friendly from the moment you walk in. Receptionist is efficient and extremely personable. The tech assistant gets you into a room promptly and completes the preliminary requirements without delay. The doctor arrived …
Staff is friendly and professional however the wait time is very unprofessional. I am here with my two girls. We were 30 min late going into the room, an hour later the basics were done, they dilated their eyes and told us it would be 30 …
I have been going to this group for many years and wouldn’t think of going anywhere else. If I have a problem I need to be addressed, they get me in within hours. The doctors and all of the staff are friendly and attentive. They are well …
Very professional interactions, large practice keeps wait times to a bare minimum, very comfortable office and examination seats. Very knowledgeable doctor. Really felt like I was being cared for by doctor and staff! Many doctors in their …
Called the billing office about a question I had with a bill today and the lady that answered was the rudest person I have ever met in my life, barking at me and telling me that I am wrong and that my insurance did not cover my visit when …
My primary concern with this place is the wait time. I went there few days back as I got a conjunctivitis infection. That day i waited around 2 hours before a doctor came and checked. I was sitting in the room with lights off(i was …
Great doctors. I have a rare condition with my eyes where I tear the retina several times a year in each eye. The doctors here saved my eyesight in both eyes many times over with various surgeries. I now have perfect 120/120 eyesight and with stable retinas.
I never saw such great efficiency in a place of business as at Ophthalmic Consultants. With the many technical details to take care of and the large number of patients to attend to there was never a flustered moment. The doctors and …
Great techs and friendly staff thus 1 star. It’s completely unprofessional and unacceptable to be in the office for over two and a half hours. 2.5+ hours to see a Dr. for 5 minutes, and the techs not more than 15 minutes. I would have …
My daughter was seen by George O. Stasior in the Albany office which I have to say my daughter came out crying. She has swollen eye lids that she has been dealing with for over a year now. She has been to urgent care and put on antibiotics …
I came here for my son today that has a scratch in his eye. Our appointment was at 3:00…it is 4:30 and I have seen 4 different people, techs, doctors, nurses, etc. Still have no solution and was just told by the front desk that most …
Recently, Dr. Robert Feldman performed cataract surgery on both of my eyes at Albany Regional Eye Surgery Center. For both surgeries, I felt well cared for and comfortable with the entire process from the initial consultation to the final …
I had the most thorough eye exam given to me in my lifetime. The visit was so well run, and there was no time wasted. Each segment of the exam was well performed, and I will be returning. Dr. Ebbing was so clear and informative about my results. I will be recommending Dr. Ebbing and his staff to my friends!
If we could leave this provider 0 stars we would. My daughter dropped my father off for an appointment for laser. After waiting in the car for over an hour in a half, she went inside to see how much longer it would be. He was still sitting …
I booked an appointment and told them my insurance changed and they said no problem we take that insurance. They took my new insurance information and put it in there system. I show up for my appointment and go through the covid …
I have been a patient at Ophthalmic Consultants of the Capital Region for many years, specifically with Dr. Robert Sax. I chose him for his expertise with diabetic eyes. Last week, I called because I was concerned about a vision change. …
I have seen several providers; Dr Contractor, Dr Rabady, and Dr. Zieker for several different issues. Theey are very specializes in thedifferentcareas of eye health. They are all very experienced and the care has been excellent. The staff …
I have good experiences with the Schenecatady and Clifton Park locations but the Albany location I would avoid. It appears that they over book and their system of getting information from the front desk to back clinical area is very poor. I …
If I could leave this provider no stars I would. I dropped my grandfather off for an appointment for laser. After waiting in the car for over an hour in a half, I went inside to see how much longer it would be. He was still sitting in the …
Had a tumor but was prescribed glasses. Luckily things didn’t add up and got a 2nd opinion. Be your own advocate!
Dr. Zieker and all the staff (Megan, Marsha and others!) were absolutely helpful, informative and personable.
I’d highly recommend them.
The whole experience at the Albany location was easy and efficient. They seem to get a lot more patients than other eye doctors, but I was seen quickly and given plenty of individual attention. Dr. Ebbing was great and so were all of the …
I was first diagnosed with double vision in 2018 . I was having trouble seeing and went to my regular Dr for a new set of glasses. he was very concerned and sent me for a CAT scan for a brain tumor and to a specialist, after a script for …
Showed up half an hour early, just like any doctor office, to fill out any needed paperwork.
First, they have a sign stating per NYS law, masks must be worn in alledical …
Arrived at 730am for 740am appt, office was dark. Got in at 744am. Went here because I wanted to see an MD due to family history, they said you see an OD first, who decides if you need to see the MD (I mean why do in 1 visit what we can …
Took my elderly mother Linda Klingbeil to Dr. ZIEKER, Both eyes cataracts removed and torch lense put in. Vision is 100% better. She can drive again and enjoy the beautiful world GOD gave us. Changed her life. Recommend highly.
Took my son because he was doing some squinting and heavy blinking. This is documented in his record as the reason for the visit but they didn’t find anything wrong so the doctor wrote up the exam as a routine visit. Now my insurance won’t …
I had the worst experience with staff, Dr. Zieker and Dr. Contractor. He put the wrong lens in for my cataract and then said it was my fault. They offered to do another surgery and I will not ever go back to this practice.
I think the doctor there are wonderful. They go over everything with you. They answered all my questions. I had surgery and it went great!
I called the OCCR office phone number on a Sunday evening. Dr Rabady was on-call and answered. He listened to my description of the issue I had with my eye, and immediately scheduled me for an appointment for the next morning. Dr. Rabady …
While the doctor and her personal techs were great, the techs at the reception and who took in patients were terrible. They look miserable and sound miserable. When they speak to you, they have a condescending attitude. The tech who took in …
I see the eye doctor every two years. As my appointment approaches – today I was called and told that my appointment needs to be changed because they no longer see patients after 3pm, when it is convenient for this patient. I guess there is no honoring an agreement made two years ago…. bad business. I’ll be taking mine elsewhere.
Dr. Archibald was very nice and very thorough. I believe in Rabady who has helped me a great deal. But, my complaint about this place is always the same and there is no attempt to fix the problem, which is why I can NOT give 5 stars – the …
Enjoy your entire morning or afternoon in this place! Every time we’ve gone for a scheduled appointment, it takes at least 2 hours to be seen. They heard people like cattle from a front waiting room, to another waiting room in the back …
I had a horrible experience. Possibly the worst case of mistreatment. Receptionist in charge was miserable and rude. Completely unable to carry on a normal conversation.I tried calling back to discuss the situation and she said I am now …