The owner named russell to this place is very inconsiderate and unprofessional he tells landlords your business and the woman that work at customer service are rude and have no manners!!!
I couldn’t be happier, I made what could have been a costly mistake while fueling up at the pumps. Two of Russ’s guys came out and did more than they had to do, they took over the situation and had ne back on the road as quick as possible. Thank you valley energy
Very unsafe, tried to take advantage of my ignorance on the furnace , technician produced harmful condition to sell me a new furnace. I had a kerosene odor which came on with my heating system. Since they were my supplier I called them …
I called four different oil companies today needing oil and Valley Oil was the only company out of four that didn’t tell me “no” they were too busy ( even though I’m sure they were). Setting up the delivery and over the phone payment …
I switched to Valley Energy 3 years ago for their easy and trustworthy automatic service. Oil service in rural areas can be unnerving if a tank runs down and the roads or driveway are difficult to navigate. Valley is completely responsive …
Switched to them 18 months ago and have been very happy. Responsive. Great customer service. Used them for a variety of things from delivery , to repair, emergency service calls etc. every staff has been great. Glad we switched.
I have always found everyone at Valley Energy to be professional and responsive. We bought a new house and inherited a few issues, but they were able to come out for a service call the same day as scheduled to help get us straightened out. A good local business that also helps support community causes.
These people are simply wonderful! In the 5 years that we have been clients, I expect I have dealt with almost everyone there. They are unfailingly competent, professional, and patient.
In other words, they are simply amazing!
Our family has used Valley Energy (formerly Valley Oil) since they opened in the ’50’s. Fuel oil, gasoline, lubricants, and burner service for our home, office, and several farms. Always excellent service. I just bought 2 420 propane tanks …
Terrible service left my daughter with a four month old for 4 days wanted to charge $400 to deliver 10 gallons emergency are you already use them for another home that I own going to start looking for someone else worst customer service ever and the fuel is already been paid for
There are so many others to choose from. This company is/ was as bad as could be….Broke more than fixed. Did not take responsibility.
Don’t engage them as professional as they front may appear to be.
The worst!
Valley oil/ Energy is the best around. Great service, Great people. We buy tens of thousands of dollars worth of Diesel fuel a year from them, best prices available with todays economy. Russ and the entire ownership family keep business family oriented, a hard to find thing these days.
I’ve been a customer for many years. Pleasant, personable customer service, always go above and beyond! If I could give more stars I would😊 …
Did a great job all in about
A quick place to top off you gas tank on route 9H
The owner named russell to this place is very inconsiderate and unprofessional he tells landlords your business and the woman that work at customer service are rude and have no manners!!!
Reasonable prices, and so much experience. Russ is a trustworthy guy, serving the community. Thanks Valley!
They Are The BEST! They completely took care of me and worked with me while there was an ongoing issue. I would recommend them every time!
I couldn’t be happier, I made what could have been a costly mistake while fueling up at the pumps. Two of Russ’s guys came out and did more than they had to do, they took over the situation and had ne back on the road as quick as possible. Thank you valley energy
Very unsafe, tried to take advantage of my ignorance on the furnace , technician produced harmful condition to sell me a new furnace. I had a kerosene odor which came on with my heating system. Since they were my supplier I called them …
I called four different oil companies today needing oil and Valley Oil was the only company out of four that didn’t tell me “no” they were too busy ( even though I’m sure they were). Setting up the delivery and over the phone payment …
I switched to Valley Energy 3 years ago for their easy and trustworthy automatic service. Oil service in rural areas can be unnerving if a tank runs down and the roads or driveway are difficult to navigate. Valley is completely responsive …
Switched to them 18 months ago and have been very happy. Responsive. Great customer service. Used them for a variety of things from delivery , to repair, emergency service calls etc. every staff has been great. Glad we switched.
Incredibly rude on the phone constantly, I’d go elsewhere and save yourself the agony of dealing with them! Would give 0 stars if I could.
I have always found everyone at Valley Energy to be professional and responsive. We bought a new house and inherited a few issues, but they were able to come out for a service call the same day as scheduled to help get us straightened out. A good local business that also helps support community causes.
These people are simply wonderful! In the 5 years that we have been clients, I expect I have dealt with almost everyone there. They are unfailingly competent, professional, and patient.
In other words, they are simply amazing!
Consistently rude and unhelpful. Asking us to pay in full for a service that will be occurring 2 months from now.
Our family has used Valley Energy (formerly Valley Oil) since they opened in the ’50’s. Fuel oil, gasoline, lubricants, and burner service for our home, office, and several farms. Always excellent service. I just bought 2 420 propane tanks …
Terrible service left my daughter with a four month old for 4 days wanted to charge $400 to deliver 10 gallons emergency are you already use them for another home that I own going to start looking for someone else worst customer service ever and the fuel is already been paid for
There are so many others to choose from. This company is/ was as bad as could be….Broke more than fixed. Did not take responsibility.
Don’t engage them as professional as they front may appear to be.
The worst!
Valley oil/ Energy is the best around. Great service, Great people. We buy tens of thousands of dollars worth of Diesel fuel a year from them, best prices available with todays economy. Russ and the entire ownership family keep business family oriented, a hard to find thing these days.