For more than 50 years, SWVA Gas Service has been providing propane services to homes, farms and businesses in Radford and surrounding communities in the New River Valley.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
111 HARRISON ST, Radford, VA 24141
Very friendly and helpful
Wally and the ladies in the office are the best
The worst customer service of any place in the New River Valley!!
best gas company around!
great employees and company. definitely recommend
Great experience with them with customer service. They were polite and helpful!
Ordered gas delivery a week ago -no delivery yet, have a 72 year old disabled veteran about to freeze as they are the only heat in his home-run away as fast as you can & find someone else
This place is completely a joke I’ve tried for 3 weeks to get tank filled…no show yet I’ve called several times keep saying we get you soon as possible…well 3rd week no show yet iam calling tell them come get tank iam done with these people the intre staff is a joke .Take you business to someone else …..
Frustrated with these guys. They make it hard to do business with them. Time to look for a new propane supplier that can deliver LPG and process payments hassle free.
TERRIBLE!!! The only reason they got one star was because you have to select at least one star. I put money on my account two weeks ago and they still haven’t came to fill my bottles. So now we have no heat. Terrible customer service. Take your business elsewhere if you can.
Our bill was paid on time!! We ask them to come fill there tanks!! Two weeks past no fuel we called no service one day southwestern gas employee shows up and takes the tanks!! From our office and homes!! This is the worst gas company in the area!!
Southwestern Gas is the best. The office staff is friendly and courteous. They went out of their way to help and accommodate our needs and schedule. I highly recommend Southwestern Gas!
Excellent service! The guys are hard working and the ladies in the office help you with any information you may need and help you get everything set up! I’d give more stars if I could.
Customer service is awful. Called them on 12/13/19 to let them know my tank was running low. They told me I was not due for a refill for 10 more days but assured me I would be moved up. Over 10 days later, still waiting. Do not go with them, find another who understands customer service.
My bill is paid. And yes it was a little late. They told me they would be at my home on Wednesday the 11th. I am a single disabled dad with kids and no gas. Still havent showed up and today they said it would be 2 weeks before they can get …
I called SWVA Gas Service around noon today and they just finished filling my tank around 2:30 PM. The lady that answered my phone was very nice and helpful. I am happy with their services.
I placed an order on October 10 for a new service and they told me that the earliest service date is December 3. I said ok and provided all the information they asked for over the phone. They said my service is scheduled for December 3. …
During COVID 19 when banks and businesses were forgiving payments to help. Southwestern gas sends a bill for $25.10 for NOT using gas, Called Angie inquired about at this forgiveness at this time and her answer:” We have to pay OUR bills …
After 20 years with this company I’m finished. Called on February 7th because my tank was down to 30 Gal. Was told it would be midweek before the route was ran again. That week came and went still on gas. Called on the 17 to tell them to …
I called twice over the last 3 weeks and left phone messages during business hours about needing gas. No delivery, no phone call, nothing. I got a hold of someone this morning and have cancelled my service with them.
So glad that I decided to go with Southwestern VA Gas. They have been nothing short of amazing. With the amount of customers they have they still get to my tanks right on time! Plus the new management is amazing!
Southwestern VA gas has been absolutely amazing! They were extremely fast getting my two 100 gal tanks set. The guys were very nice and hard working. It was my pleasure to talk to the girls in the office. They were helpful and helped me …
My tank has been empty since Jan. The gauge reads zero, the tank can easily be rocked back and forth, and the tank sounds empty. They claim to have added 18 gallons on 9/8. The pilot light on my gas logs won’t even light. Probably time to find a new service provider.