My credit union is linked with this one. The times I’ve come and dealt with the tellers here has always been a fast pleasant experience. The line does get long, but it moves quick.
The customer service is top notch but the atm and app are terrible! The app locks you out constantly and I have face recognition with mine . A deposit went spotty yesterday and I deposited an amount and the receipt shows 600 dollars less! It’s the money for a family funeral service – now I’m sad and stressed!
Horrible! All I want is to log in to the website and all I deal with is invalid log in can’t get any help thru the phone the web site sucks. The letters in the menu when ever I get in the website shows the numbers overlapping. Yes I hate the new web site.
I live n Downey, however, I don’t do all my banking n Downey, I’ve visited Downey Fed., for several months, now nd I believe I’m going to open an account to Downey Fed., nd see how that works for me, my Credit Union, that I’ve been …
Doing business with them has always been a rewarding and satisfying experience. Now,if only they’ll approve my request for a loan. Then I’ll give them 5 stars.
I am member of the DFCU, I had the most horrible experience with CAROLINE. I had the worst experience in a bank, the attitude of this girl was the worst, her attention to the client is very apathetic. People like this should not work in customer service.
Recently DFCU rolled out a flawed online banking system, with broken and unavailable features. After 5 days, they have not solved these issues. I rate DFCU one star. A professional banking institution should have planned to ensure the …
Absolutely hate the new website! Frequently blocks you out. Overlapping information on the screen. When you call office you can’t get a person on the phone to help, you are at their mercy to get someone to call back. Peter seems to be the …
Money saver. This place is the best. Helped me with a car loan a credit line. Customer service was super friendly and helpful. Answered alllll my questions. Got my car loan quick and saved me alot of money. I’m happy I checked them out cause I benefited alot.
I have been a member for quite a few years. They were the first financial institution to support me after a tough financial time. I had to get a savings account first, and then a secured credit card. I now have checking, savings, over draw …
I just opened an account a few weeks ago and I absolutely am in love with this credit union!! Super great service, very professional, and extremely member oriented. Michelle definitely made my experience a pleasant one. Thank you DFCU!
absolutely great experience , no doubt, excellent bank excellent team, I’m really grateful to be a member of this great institution- thanks Alex for all your professionalism.. THANKS FEDERAL CREDIT UNION 👌 …
Been a member for 11 years or so. Through financial good times and bad. I have always been treated with respect and great customer service. The staff is friendly and professional. I will recommend my Dfcu to anyone who is seeking a credit union to join.
Poor customer service. I’ve never had so many issues with a bank before. There was an issue with my loan that I had called to have it fixed. The clerk assured me it was taken care of but unfortunately it wasn’t. When I noticed it wasn’t …
Absolute worst banking institution on the face of the earth. Transactions are constantly declined due to server errors. And being that after hours there is no technical support, we need to wait until God knows when to be able to spend our …
Been banking here for about 25 years. Great place totally confident with them and my money. Supportive, friendly and efficient. When my personal info was stolen from my house. I went to the bank and explained. I closed my account and …
Worst customer service! JENNY “the manager” had the worse attitude she’s not professional at all! They need to train or hire someone that is great at customer service. She doesn’t even know what she’s doing for crying out loud! …
Horrible customer service. Will be closing my accounts and take my business elsewhere.
My credit union is linked with this one. The times I’ve come and dealt with the tellers here has always been a fast pleasant experience. The line does get long, but it moves quick.
The customer service is top notch but the atm and app are terrible! The app locks you out constantly and I have face recognition with mine . A deposit went spotty yesterday and I deposited an amount and the receipt shows 600 dollars less! It’s the money for a family funeral service – now I’m sad and stressed!
tingles and cash, sk sk sk sk, *tap
Nicest people in the banking.
Great staff love them
Great customer services.
Bad service!
Good customer service,, it’s clean, and fast service.
Outstanding Member Services. Simply the Best Credit Union……
One of the best credit union is there are never a problem always willing to help
Easy to talk to. Worked very hard for the best deal. Very imformative. Will definitley come again for my next vehicle
Great Credit union in Downey supports many good causes and community organizations
Best costumer service been a member since high school ive never had a problem with them …
ASK FOR Jared, I called 3 times and he was very patient with me and was very nice and professional 5 STAR EMPLOYEE 5 STAR SERVICE
Horrible! All I want is to log in to the website and all I deal with is invalid log in can’t get any help thru the phone the web site sucks. The letters in the menu when ever I get in the website shows the numbers overlapping. Yes I hate the new web site.
Absolutely great credit union. Very friendly and always willing to help you out. Their financing and terms are very good.
PLEASE GET NEW⚠️ATM’s⚠️Breaks⚠️. D🚫WN⚠️ WAY T🚫 🚫FTEN. …
I live n Downey, however, I don’t do all my banking n Downey, I’ve visited Downey Fed., for several months, now nd I believe I’m going to open an account to Downey Fed., nd see how that works for me, my Credit Union, that I’ve been …
Service is Great! People are very nice Alex Sarabia made a Great Job!, and Moni Perez is the Best ever.
Doing business with them has always been a rewarding and satisfying experience. Now,if only they’ll approve my request for a loan. Then I’ll give them 5 stars.
Been banking there for years due to they’re “upgrades” I haven’t been able to pull out money or transfer its Been 4days what a joke
I am member of the DFCU, I had the most horrible experience with CAROLINE. I had the worst experience in a bank, the attitude of this girl was the worst, her attention to the client is very apathetic. People like this should not work in customer service.
Recently DFCU rolled out a flawed online banking system, with broken and unavailable features. After 5 days, they have not solved these issues. I rate DFCU one star. A professional banking institution should have planned to ensure the …
Absolutely hate the new website! Frequently blocks you out. Overlapping information on the screen. When you call office you can’t get a person on the phone to help, you are at their mercy to get someone to call back. Peter seems to be the …
Money saver. This place is the best. Helped me with a car loan a credit line. Customer service was super friendly and helpful. Answered alllll my questions. Got my car loan quick and saved me alot of money. I’m happy I checked them out cause I benefited alot.
I have been a member for quite a few years. They were the first financial institution to support me after a tough financial time. I had to get a savings account first, and then a secured credit card. I now have checking, savings, over draw …
Personal service and GREAT customer care! Been a member for 31 years and I have stayed with DFCU even after moving to OC. Best Credit Union EVER!!!
I just opened an account a few weeks ago and I absolutely am in love with this credit union!! Super great service, very professional, and extremely member oriented. Michelle definitely made my experience a pleasant one. Thank you DFCU!
absolutely great experience , no doubt, excellent bank excellent team, I’m really grateful to be a member of this great institution- thanks Alex for all your professionalism.. THANKS FEDERAL CREDIT UNION 👌 …
Usually quick, very nice tellers.
Been a member for 11 years or so. Through financial good times and bad. I have always been treated with respect and great customer service. The staff is friendly and professional. I will recommend my Dfcu to anyone who is seeking a credit union to join.
Poor customer service. I’ve never had so many issues with a bank before. There was an issue with my loan that I had called to have it fixed. The clerk assured me it was taken care of but unfortunately it wasn’t. When I noticed it wasn’t …
Absolute worst banking institution on the face of the earth. Transactions are constantly declined due to server errors. And being that after hours there is no technical support, we need to wait until God knows when to be able to spend our …
Been banking here for about 25 years. Great place totally confident with them and my money. Supportive, friendly and efficient. When my personal info was stolen from my house. I went to the bank and explained. I closed my account and …
Worst customer service! JENNY “the manager” had the worse attitude she’s not professional at all! They need to train or hire someone that is great at customer service. She doesn’t even know what she’s doing for crying out loud! …