Ascentra Credit Union is a local financial that specializes in mortgage lending, auto loans, credit cards, personal loans, HELOC, and more! Get in touch with us for any of your financial needs by calling us at 563-355-0152 or by clicking “Let’s Talk!” on our website.
| Sunday Closed Monday 9AM–5:30PM Tuesday 9AM–5:30PM Wednesday 9AM–5:30PM Thursday 9AM–5:30PM Friday 9AM–5:30PM Saturday 9AM–12PM |
2019 Grant St, Bettendorf, IA 52722
Always have quick, efficient help with my account. Very pleased with how Ascentra assists with my accounts.
Ascentra Credit Union always takes the time to explain to my understanding.
Very helpful
Almost never friendly
Great service
I think they are the BEST OF THE BEST
100% great experience
Great place that cares about their members & employees!
Great service always very helpful and understand.
No details at this time
Great customer service. Always friendly and always fast
Very friendly and fast! They’ve went above and beyond for me a couple times!
Always a pleasure dealing with the associates who try and help you meet your goals.
Vicky and Laurie are always so helpful! They truly care about their customers!!
So far this was smooth and easy to use. It was fast and everything I needed to know was answered. I’d definitely recommend this Place to anyone.
Good people at Ascentra! I recently got an auto loan, and it was super quick and easy.
Have been a member for almost 20 years, I have had not one complaint or issue. Every one is very professional and willing to help.
I love banking here the girls are so friendly and know who I am when I come there I love that
Been costumer with Ascentra CU for over 20 Years when it was Alcoa CU. Best CU around, amazing costumer service and always willing to help and go the extra mile for its members. Even now that I live out of state still bank with ACU. And will continue to bank with them.
Very nice people Ascentra has low interest rates and willing to help you in anyway they can never had an experience like this with any other financial institution is fantastic
They are simply the best. They only financial that I choose to have everything with. I believe in keeping it local and supporting organizations that are giving back in their community. Ascentra not only does this but they also treat their members AWESOME!!!
We can always rely on Juan from the Muscatine branch to assist us in our needs for loans or other concerns or questions at the bank. As usual his Customer service is always above reproach. Thanks again Juan for everything! We love our new Gladiator.
I have been with Ascentra for several years. They have always been very helpful and accommodating. I had an issue with potential fraud and had to close my card. They spent the extra time with me I needed to get to the finish with that …
Great Credit Union that I have been a member of for over 40 years. I have always been treated great as a customer. Very nice new build for their and our needs well into the future.
I really enjoy banking with Ascentra CU. Priscilla at the 53rd branch has been wonderful with helping us with our loans. She helped us get the new vehicle that we have been wanting and I couldn’t be happier.
I have been with these people since high school ( 25+ years ). I attempted a house refinance and all they could say is COVID says no…
My credit score has been over 825 for years and these people treat you like …
This is a customer centric organization. Been with them for over 10 years.. never had a bad experience. The staff is always so polite and helpful. I recommend Ascentra to everyone.
Great communication from their accounts manager, went above and beyond to
Help me through a very tough situation and re finance my vehicle.
This place is amazing. Staff here is very friendly. I had horrible credit and they still worked with me to get a credit card, then gave me a car loan, then a personal loan. Soon ill get a house loan through them. Every time I go there I am …
I have been a customer with Ascentra for many years and I can honestly tell you that they are the friendliest and most helpful credit union ever.
Ascentra has helped my brother and I’s business thrive beyond what we ever thought possible. Our personal banking experience has been equally amazing! When other banks turned us down for one reason or another, Ascentra put faith in our word …
Very nice location and friendly staff. Love the design. Really great and modern look. Nice to finally see inside this building that was recently built. …
Joining the Ascentra Credit Union was fast and easy! They have great service and many more customer perks than “other” credit unions I have had experience with. I am looking forward to peaceful, easy banking for a very long time with them. I definitely recommend checking them out if you are looking for a great credit union!
Thier system update made it to where you pay on your credit card and don’t have immediate access. Now it takes 24 hours until the funds are available. They went backwards. Not happy. Think I have to switch Credit Unions now. Horrible for the customer Ascentra.
Went in with a loan that had high interest rate. They refinanced me quick with no troubles on a low interest rate loan. I look forward to doing more business with them.
My experience with everyone was satisfactory. Everyone was friendly, helpful and very considerate. I would recommend Ascentra to anyone for it is an excellent place of business.
Ascentra ‘s personnel is friendly, knowledgeable, helpful, and efficient. I also appreciate the fact that they support events in the community (ex. Family Museum for New Year’s), etc.
I’ve had ascentra for years but I’m so over this bank. My card was hacked on Dec 2nd so I needed a replacement. I visited the bank in person to withdraw money and to see when I would receive my card. I was told twice by customer service my …