Santarelli & Sons Oil Company, Inc., a family owned and operated business, was started by Fernando Santarelli in August of 1975. Today, Kenneth Santarelli oversees the day to day operations of the company and Fred, Kenneth’s brother, handles the deliveries and dispatching for our residential and commercial customers. We, as a company, continually prove our ability to meet the demands of both large and small accounts for product integrity, efficient service, and competitive pricing. Santarelli and Sons Oil can offer our customers Firm Pricing or CAP pricing, short term or long term on fuel purchases. We supply our customers with impressive speed and efficiency! And with our current fleet of 14 delivery vehicles and a workforce of 40 employees, we are confident that we can meet the needs of our present and future customers!As we look forward to a future of continued growth, we are expanding our capacity to fulfill the needs and demands of all of our clients, small or large.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
443 Main St, Peckville, PA 18452
Worst Company! Was in automatic fill for years and they let me run out of oil. Cannot recommend!
Just needed gas
Poor customer service!!!
TERRIBLE CUSTOMER SERVICE!
Very poor and unprofessional customer service.
Great staff and courtesy deliver drivers…
Quick delivery, friendly service, lowest prices
Best prices and reliable delivery, what more does one need?
Very good customer service and quick delivery will recommend to others
Great company, service is above reproach!!! Will totally be recommending this company to all my friends and family….
Service is super fast! Highly recommend this company for oil delivery and service needs.
Very poor customer service. Pretty rude to be honest. Over a week and a half from ordering to delivery.
Very pleasant to work with, asked them to deliver asap and they delivered the very next day!
Easy to order online and hassle free delivery. Cheapest prices compared to other companies
Best oil excellent service. They do a lot for there customers. Thank you guys for always taking care of me.
Great prices, execellent service! They really work with your budget and get the oil to you fast when you are low on oil.
Ken Santarelli is great. He was very responsive to my needs …better than any other company I have dealt with”.
Worst customer service ever. I can see why all the bad reviews! Office staff is miserable and unprofessional. I will not be getting my service or fuel from this company. I will spread the word!
Great company, service is above and beyond!!! The office girls are excellent and so very helpful! Will totally be recommending this company to all my friends and family….
S and Sons took over fro the previous owner , Fisher Fuel . They’re service is equal to Fisher’s .Very happy with them !
I called for deliver and told Secretary to Make Sure to knock on door before filling. They Didn’t do so, and camera shows no oil was filled. But was charged. Probably for a prior delivery from someone else.
Was told its normal to leave garbage outside of my house. Also you get billed for a addictive if you want it or not. I will be finding a new company.
Place order for oil and never comes. Told i am on schedule for delivery on a certain day and never comes. This is beyond ridiculous!!! Will never use this company again. If thinking about using this company think again and save yourself from the headache.
worse company ever…They charge me for oil delivery and the cameras show no oil was delivered.My Tank was empty ..I spoke with the owner who was rude …The customer service is bad too…Obviously ,many complaints. should have read reviews first….
Ran out of oil, and they were at my house with a delivery within 4 hours! Awesome company and very helpful customer service.
This company goes above and beyond. The drivers are so nice and helpful. The prices are always great and they make sure you are taken care of. I will recommend these guys to my family and friends.
I do not recommend my parents used this company for years during the coldest weeks in months my parents would have been left without oil by Santarelli for 10 days….. they switched to Kanuik same day delivery and they saved my parents from living in a cold home…. Just make the switch
Unless you have a 500 gallon tank not worth dealing with this company as they are never on time. Saving $20 on a delivery is really not worth running the risk of running out of oil. I also got a tank full of what appears to be rusted metal shavings from one of their deliveries. Just not worth the small cost savings, if any.
Pricing variance to call in and delivery is very poor especially if you are on a budget plan. The rate should be locked in the day you call not the day of delivery. Delivery schedule is so far scheduled from the ordered day – 7 to 14 days – price increase in that time and cost you more. Delivery is never the time you expect.
The gas station at Pop’s Mini Mart advertises to be open until 10 p.m. However they “drop the cash” at 9:50. So if you’re open until 10 p.m. but you won’t take cash after 9:50? The reason? “So we can get out on time.” Ridiculous. Then you should start advertising you close at 9:50.
Spoke to a woman named Lynn, asking about an estimated delivery date and she cut me off before I even finished my question. She proceeded to tell me that I was not on the schedule for today. Okay… I wasn’t asking if I was on the schedule …
I find it to be quite astonishing that on FRIDAY 2/14/2015, an order was placed with your company after being assured that a delivery would be within 72 hours by a rep in your office, STILL to this very moment the delivery has NOT been …
John, with Santarelli Oil Co is the best. I wouldn’t be able to be writing this because, most likely I could have been dead. John discovered a blocked chimney while trying to get the furnace working the other night. Got Billy from A1 …
Would give negative stars if i could .Worst customer service ever. They nickel and dime you . I drove down on saturday to pay bill they are closed now on saturdays ( open 8 to 430 mon thru friday when most ppl work). Just got a finance …
Shame on you!! Left me to run out of oil because I was not on automatic delivery!! Shameful! Always got their payments on time tho…COD! Staff is very rude and unprofessional.Just found another company who will deliver my oil within the …
Cannot rely on this company. We tried them for a few years but they don’t care at all. We order oil, they take the money, then we wait for ten days or more. Since our driveway is up a hill through the woods, it is obviously more than they can deal with. Stay in the city then.
This is 3rd time I ordered & last time. I’m already shopping around. It’s almost 72 hrs since ordering online & no delivery. 1st & 2nd time took more than 72 hrs also. I order when I have 50 gallons left and now I have none. My son …
Oil was delivered within a few days! Our driveway was still a little bit icy and despite multiple attempts he decided then to walk the hose all way up to get us our oil. I went outside and offered him coffee but he already had. This …
This past Friday ran out of oil from what it looked like which we should not have but that was what the gauge said. Called them up which I have used over the past 3 years as the sole provider of oil. It was after hours 10 pm on Friday and …
Worst experience ever. I ordered oil on a saturday and never recieved said oil for over 10 days. We had to turn our oven on to heat the house and take our dogs upstairs so they did not freeze downstairs – thank god we have supplemental …
I ordered oil last week through their online ordering and I actually called to see when they were delivering. I was told today, but no one showed up. I just called again now and was told, and I quote, “Hopefully Monday.” There is no way I’m …
When we needed oil and our oil company (14 year customer) could not deliver for 5 days, Santarelli and Sons was at our home the next day! I switched companies and have had consistent reliable service all winter. Pat in the office could not be nicer and more helpful whenever I have called. A+ business and service.
Buyers, look at all the negative reviews! Here is another – Boiler stopped firing due to Santorellis oil delivery man not putting an anti freezing additive in the oil tank located outside when he delivered oil. When I called the office, …
You advertise that you guarantee the lowest prices,that you will match and beat your competitor’s. ALL LIES. Your company lost my business after speaking to Lisa today. She basically contradicated everything your site states you do. I ended …
Horrible service, I called them Monday the 11th of March 2019 they took money that day, I thought it was odd that they took money before the delivery because in the past they didn’t. I was fine with it however. On Tuesday I got a call …
We paid last Saturday for oil because we were running low. They say delivery is within 3 days. We called several times and each time they wouldn’t tell us when they would come. Finally they came today and only left us 9 gallons in our …
By far the very worst oil company. If I could rate with 0 star I would! I ordered my oil on 12/27/2017 and was told we’d have our oil in 5 business days. I called on 1/5/2018 and was told my oil was out for delivery. I called again on …
Never again! I have been getting oil from here for years and it was always delivered within a day or 2. Over the past year, service has been terrible. I’ve had to call on 3 separate occasions asking where my delivery is after 10 days …
Horrible and rude customer service. This company does not deliver in a timely manner even if you’ve run out of fuel. Customer service lady told me to fill up with diesel and that I should have paid attention to my fuel level as if I …
By far the worst oil company i ever did business with.12 days latter and I still don’t have oil in the middle of winter.When I placed my order on the website was disclaimer stating it takes up to 120 hours for delivery. After 120 hours I …
This is the absolute worse company to deal with. I’ve spent over $100 on off road diesel because these people must have no one working for them. Talking about 7-10 days For delivery. Already has been a week and a half. IDK who likes waiting …
I ordered oil from these guys when my tank was empty, and they gave me the run around for 2 days. 1st they showed up to my house and sat in my driveway for 15 minutes, only to leave and not deliver oil. After calling them back, they stated …
Even though their website says 2 day delivery, In the cold it will take 2 to 3 weeks to actually get your oil. I’ve used them for 4 years. No loyalty discount. Switched providers.
Do not recommend. Placed an order for a delivery 5 days before freezing cold and snow storm. They could not deliver in time, leaving my family with small children hung out to dry. We were dangerously low and they were rude and refused to help. They could not tell us even when the delivery could be expected. Horrible.
Very sad. I was a long-time customer, but these past few years, Santarelli’s service has gotten worse and worse. I don’t know what happened to Santarelli’s, but it’s kind of sad. …
Their customer service and delivery service has gone downhill rapidly. Darlene in Customer Service is rude and cuts you off when you are talking and then hangs up on you. Their website indicates 2 day delivery and then uses small snow …
Rude customer service – especially the service tech. They wanted to charge $2,400 for a new oil tank when the going price is less than $800 for a 275 gallon tank. Went with a different company…they delivered oil faster, better customer service, and didn’t charge an astronomical number for a new oil tank.
FALSE ADVERTISING!!!!!! THERE IS NO 2 DAY DELIVERY!!!The more i order with Santerelli the less reliable and dependable they become. I have been waiting 12 days for a fill. When you call and ask they will make up a date, i have gotten 2 …
Best prices I have found in Dingmans Ferry, PA. The app online makes ordering easy and they deliver to us within a week consistently when we have ordered. There are also discounts for new customers and end of month discounts with a chance to win free oil. Customer Service is also very helpful and friendly.
This company is 100% false advertising. Ordered our oil on a Monday and on Friday we still didn’t have it so we called. No one got back so we called Sat morning, they said they couldn’t make it till next week. With an oncoming snow storm …
Absolutely not. If you pay for a service you expect that service to be timely. Every time I’ve called and gotten someone new I also get a new story on when oil is being delivered. Out of money and out of oil. How many times am I supposed to …
Anita is just downright rude to deal with. I called ahead of time twice to discuss my situation (split tanks on property), followed all the instructions and placed my order. Basically “we can’t control our drivers” was the excuse. …