At Roosevelt General Hospital, we are committed to providing comprehensive patient care for residents throughout Roosevelt County, New Mexico and the surrounding areas.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
42121 US Highway 70, Portales, NM 88130
(Translated by Google) A little over a week ago I went to the emergency room due to endless symptoms and it should be noted that most of the staff were very friendly and they did several tests on me. The gynecologist did his work according …
Been waiting for hrs I could literally be dying and still waiting they said they will bring me medicine for the pain and it’s been 3hrs since then ppl here are just here for a paycheck in my opinion
There’s some good Dr’s here
They r very respectful nd professional
Ridiculous wait times even when you have an appointment.
I visited the RGH Clinic and the staff was very friendly and professional! It fills up quickly though, so go early.
This facility has rehabilitated me after a few surgeries and continuing spine problems. The therapists are always kind and professional.
Absolutely terrible hospital, the ER nurse is incredibly rude and has 0 compassion at all. don’t go here
No one in the waiting room when we came in, no one has come in since, still have been waiting for close to an hour. There is no one here. There is no conceivable reason a wait should be this long.
Just left there. Great staff. Amazing facility. They have great care given to patients. Not disappointed at all!
The ER here is slow and terrible, but actually going to the doctor or clinic is alright.
Great community hospital. The operating room staff are kind, caring, and compassionate. Wonderful to feel cared for.
I was the ONLY person in the waiting room and waited two hours. During that time a person who works there called a made up patient. Needless to say, Ima Dork didn’t answer her call. What a terrible place.
My mom went into emergency they wouldn’t listen to her run any test sent her home.. said she was fine ..she pasted away at home..they need to be held accountable and do there job.
If you’ve been here then you already know. I do not recommend this place at all. I know Lubbock is far but just trust me and go there instead. The receptionist is nice and professional but I cannot say the same for the others.
Absolutely no reason why people should have to wait this long to be seen, unless its a busy night which its not or ever is whats the hold up?
They never answer the phone. If you leave a message it won’t be returned.
One person can ruin your whole view of a place no matter how good everyone else MIGHT be, and I’ll guarantee you she will do it. Jori Watson is trash, at best. It’s unbelievable she has a job at a hospital. Pathetic!
Even if you had a screw driver stuck in your head and bleeding out, I would think about going to Lubbock. Honestly, the ER Doctor here is comically bad. If you want to live, go elsewhere.
RGH was terrible I went there on a Saturday, when their hours are from 10am to 6pm. I got there around 4:30 and was told “the doctor isn’t accepting anymore patients.” How can a doctor not accept patients. Needless to say I will never be going back.
They are currently (during the pandemic) 3/18/2020 conducting non-essential procedures. Colonoscopy to identify ulcers is not essential if not bleeding.
You could die before you got anything taken care of in the emergency room was i in around 10:00 and it is 4:00 something now and haven’t gotten anything taken care of
research the emergency room doctor: Walter Simmons, you will learn how he is involved with 100$ million fraud, stealing from VETERANS. Speechless
The RGH Physical Therapy is the best! It’s definitely worth the wait to get an appointment. Very friendly and helpful staff. I would rather drive to Portales then to stay in Clovis for Physical Therapy. …
I don’t even want to give this place a full star, it would be one thing if one person I knew was misdiagnosed once in their life, but every single time one of my family members has gone into this place, their answers have been nothing but …
My daughter is attending Eastern NM University there in Portales. She neglected to eat breakfast one morning and had a fainting spell. University clinic sent her to the ER at Roosevelt and they must have seen a young, unattended, female …
Was just informed of a bill for a yearly exam last January, never got one in the mail before I was turned over to a collection agency. At the time I only had family planning insurance, yet I heard nothing about this. Not even when I had full coverage and this could have been dealt with. Frustrated beyond!!!
My wife asked the dr for things to help calm her from throwing up. Wife asked for a blanket or even an iv and they told her no. The dr came in and when she asked why she couldnt have this stuff that she can see why this place has 2 stars …
I had to make a trip to the ER. The nurse was very helpful and friendly. The doctor was rude and disrespectful. He made me feel like I was wasting his time. I went to the ER because I felt the need to go. I’m not the tpye to run to the doctor for every little thing. Thumbs down for the doctor.
I have only met one good provider in this hospital and medical clinic. I always get poor care at this emergency room,so I go elsewhere unless it is a real emergency. One time in the ER, they gave me a pain drug that I told them I am …
Best hospital around, patient doctors and spent time needed!
I could not be happier with the service received at Roosevelt General. They do everything they can to ensure you are seen quickly and diagnosed properly. I haven’t been to a clinic or hospital that cares as much as this group does on their patients!
Worst hospital I’ve ever been too. No one In The waiting room made me wait over an hour. Had bad gout and made me walk wouldn’t offer me a chair until after I had walked half to the beds. The nurse chewed me out and asked me why I didn’t …
Its nice to give them 1 star, because they deserve 0. RGH is an absolute joke of a hospital. They’re rude, incompetent, and lack all compassion. Do yourself a favor and go to Presbyterian in Clovis, not a WHOLE lot better, but they’re less likely to kill you.
Er Dr. and nurses were amazing!! However when I was admitted at night the attitude and willingness to show compassion from the nursing staff including there lead nurse Charlie was not acceptable by any means! I would be asking questions and …
I went in to the ER with severe tonsillitis and the nurse had me out of the waiting room and in a bed with swabs and temp taken in under 10 minutes. She was super nice and sweet and Dr. Hochhauser was just as amazing. He explained a few of …
They have turned me over to collections for something I have never gotten a bill for or called me about!!!!!!! I’ve been there numerous times and never even told me in person I had an overdue balance!!! They’ve done this numerous times and …
I’ve brought friends to this hospital many times over, and I just can’t put into words how horrible and unprofessional this hospital is. They’ve misdiagnosed and been incredibly unprofessional anytime I’ve accompanied anyone to the ER. They …
Nothing but praise and thanks for a great staff.I’ve been in several times and couldn’t ask for better care.
I visited the ER today because my primary doctor or was closed. They staff and doctor took great care of me and kept me updated the entire time. I was in and out in a couple hours. Little to no wait time in the lobby. Thank you to the Roosevelt Staff for your attention and care!
Had a procedure with Dr Lingala at RGH. my experience was excellent. The pre-op staff was excellent & made me feel welcome. The Operating Room staff was very good at telling me what was going and keeping me comfortable. I would highly recommend Roosevelt General Hospital.
This place is the reason Portales has extremely high rates of Covid infections. They make you stay in the crowded waiting room, full of exposed people, they do not enforce distancing, then they make you stay in the patient room waiting for …
The worst hospital visit. The staff is crass and disrespectful. After a car accident in 2020 I was taken to the ER. The attending doctor was from California a clearly thought himself too good from his surroundings. I was placed in chair in …
This “hospital” is the most unprofessional, so much lack of communication, and so much more. Its a joke. I had to go to get an ultrasound for my liver, didn’t know until I got there that they have no tech. Never bothered to let the …
It is so frustrating that they have huge amount pf hidden charges and that they give false information. My mom did not have an insurance as she is a non- US resident and was only here on a tourist visa. We had the COVID test as a travel …
This place is not a place that carries professional staff. A bunch of lazy getting paid to do nothing facility. How is this place a hospital, son had 104 fever coughing chills but yet they say nothing was wrong with him he was possibly …
I was a patient if RGH UNTIL April of 2020. I was to receive injections with Dr Lingala. COVID hit. And they were cancelled. I moved out of state. They called to schedule I informed them I moved away. A few days ago I need something from my …
Went to the ER with my 4 y/o daughter with high fever.. they tested her for 20 different viruses and they all came back negative.. doctor came in and saw my baby and was rude, inconsiderate and completely unprofessional. I waited for 3 …
The ER staff is unprofessional and in my opinion they don’t take their patients seriously. My father was brought in because of a high fever along with other symptoms. No blood tests were run or anything. He was told he couldn’t be diagnosed …