I have lived in Rankin county for several years and we moved to Brandon and this water company is awful!!!!! I only gave the one star cause I couldn’t give zero stars
The software and website alone are a travesty and look like an intern made them in the 80’s. The website is reflective of the service and user experience as well. Just look at the reviews.
These people are so difficult to work with and power hungry. Nickel and dime you to death and don’t care about real life situations. Honestly one of the reasons we are selling our house is to deal with anybody else.
They “guess” on your bill therefore resulting in FRAUDULENT charges, and if you don’t pay they cut you off and charge you a $50 fee. Managers/Supervisors can’t explain the fluctuating of a bill, they are unprofessional, they are rude when …
This is one of the most corrupt, incompetent, money hungry agency’s I’ve ever dealt with. They are so corrupt, they don’t even try to hide it anymore. They do what they want, when they want, and there’s no one to stop them. They get very …
This new look they have for there website is not a new look at all. All they did was make it harder to pay your bill online. They just like cutting people’s water off, they get an extra $50. off of you when they do. And if you call to pay …
This is the worse website on the planet!
Must be hiding something!
we’re in the middle of a pandemic and you drag your feet repairing a water line…
One star is too many. They absolutely suck.
I have lived in Rankin county for several years and we moved to Brandon and this water company is awful!!!!! I only gave the one star cause I couldn’t give zero stars
The software and website alone are a travesty and look like an intern made them in the 80’s. The website is reflective of the service and user experience as well. Just look at the reviews.
These people are so difficult to work with and power hungry. Nickel and dime you to death and don’t care about real life situations. Honestly one of the reasons we are selling our house is to deal with anybody else.
Countless problems keeping the water on. Shut offs with no warning on an almost weekly basis.
They “guess” on your bill therefore resulting in FRAUDULENT charges, and if you don’t pay they cut you off and charge you a $50 fee. Managers/Supervisors can’t explain the fluctuating of a bill, they are unprofessional, they are rude when …
Website is the most user UNfriendly site I’ve ever seen. I never get a bill via USPS anymore unless I’m late with paying the outrageously high bill.
This is one of the most corrupt, incompetent, money hungry agency’s I’ve ever dealt with. They are so corrupt, they don’t even try to hide it anymore. They do what they want, when they want, and there’s no one to stop them. They get very …
This new look they have for there website is not a new look at all. All they did was make it harder to pay your bill online. They just like cutting people’s water off, they get an extra $50. off of you when they do. And if you call to pay …