Pongratz Orthotics & Prosthetics, Inc. (“POP”) is an orthotics and prosthetics company that was established by Joseph S. Pongratz in 1997.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
2530 E Thomas Rd, Phoenix, AZ 85016
Top Notch prosthesist who care about their patients! As well as what ever else you need brace wise… very impressed! I highly recommend them!
Very professional staff and nice people
Horrible company. Lies, lies, ands more lies. Run as far and as fast as you can. Crooks.
There never seems to be a person there. The phone is often busy, n when they say they are open, u can’t get through! Very disappointed!
Mostly good but Sstaff calls you sir if you are female very unprofessional
Had many obstacles to overcome while getting my daughter her AFO’s. However, Javier was very kind, helpful and patient.
They’re Grrrrreat!! 👍💥 The Staff – The Service – The Follow-up! I’m extremely pleased with them!! 5Stars …
Are their “zero stars”? This place is awful. No one introduces themselves, chairs & carpeting are FILTHY- to the point I didn’t even want to sit down anywhere or walk shoeless on the carpet. Office staff NEVER returned calls/ voicemails …
If I could give a zero star I would. Charlie where do I start? Is one of the worst employee for this company. Set appointment for days and then not there or becomes not available. Says he will order items for me and then never get them or …
My overall experience with Pongratz has been a very good one. I had one set back, so to speak. That has been worked out and had nothing to do with the personal care, concern, attention and service provided to me, by Steve, their …
While drugged up in the hospital, post BTK amputation, they delivered a stump protector that stayed in the delivery bag until discharge and in my home closet after that. Honestly, I didn’t know what it was. Much later I received a bill …
Professional listened To me hoping to get my appliance soon as medicare approved it may have to tie a few tails in knots to get it. Dr told me it was the brace or having the joint fused. I told dr amputation would be preferred option …
They made 3 attempts to make simple orthotics for my plantar fasciitis. Each time I would have a follow up appointment with my podiatrist and physical therapist. My podiatrist was astonished! They were never what she ordered and she was …
I was measured for AFOs and wasn’t told I’d need to wear shoes a half size larger. The guy was indifferent and obviously not interested in me or his work. The velcro bands rub my shins and I had to make my own padding. Will never go back, will never refer nor recommend.
I am an avid BMX rider and outdoor enthusiast who blew out one acl 25 years ago and the other less than a year ago. After my last acl cadaver surgery I was referred to another company that starts with B and ends in REG. I was fitted with an …
Great experience with Raul at the Sun City location. He helped my little girl with her orthotics. Listened carefully to her needs and concerns and addressed them with compassion and professionalism. Lulu at the front desk was always warm and friendly as well as helpful. I would definitely recommend this location.
I had several issues with them lies , failure to act as adult would and call someone back after two other locations said that you are trying to contact them the list goes on . So i emailed the owner about them , he totally ignored …
Would not recommend. For starters they are close to impossible to get a hold of by phone. My mother was fitted for orthotic shoes, it took several weeks past the time they said it would take to get her shoes in. Once she got them in they …