Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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The staff at the ER are so dedicated. Our family member was treated so well. Covid has really strained our Healthcare staff and systems and the professionalism and expertise of the Portland ER was incredible. Thank you for being there when we were in need.
The staff person was a little late arriving to the lab in the morning but his positive attitude & courteous nature made a big difference for everyone that was waiting.
Very understaffed and this place doesn’t care about the employees AT ALL, none of the nurses that they do have there are their own witch should be a problem, 0/10 don’t recommend this place, do to being understaffed they can’t get to patients as quickly as they could
Portsmouth Regional Hospital is a great place. I recently had a procedure done there and everyone was very nice. Most of my experience with the hospital is when my husband was ill and I can’t say enough good about everyone be it nurses, …
There were two parts of my visit to Portsmouth Regional Hospital that were significant to me: (1) the nurses/staff that took me from the waiting area to the room I stayed in. They were all quite personable and friendly. To me, that is …
i was greeted with kindness and taken care of by the RN and the NP. my radiologist and ultra sound technician were really great. the nursing staff sitting at the nurses station outside of my e.r. room did not care about me and the fact I …
I waited an hour and a half to take a five minute blood sample. The reason I rated the hospital a 4 is because there is such a shortage of phlebotomists. It is not their fault. People were getting frustrated and leaving, but because I had …
From the moment you walk into PRH you are greeted by the most efficient and professional receptionist. No delays – right to the point – and “all systems go”. No delays! Can’t say enough good about the Radiology Department. They go …
I’m so happy to be able to review my experience at Portsmouth hospital Breast Health center. From start to finish was a very professional and comfortable experience. To start, the woman who checked me in was very pleasant. Then my Nurse, …
Absolutely terrible bad customer service when I called for my results because there were no instructions on how to use the app the person didn’t know how to use it when I called and hung up on me when I asked if she could just tell me the results 10/10 would NOT RECOMMEND
Went in in hopes of getting some answers to ongoing issues that have been worsening over the last week….got into a room the dr sat down asked what was going on…..after i explained right off the bat was told well this is nothing the e.r …
Arrived at 6pm with dislocated shoulder Dr tried for 10 minutes to reset. Left and didn’t see him again until 3am . Put me under set shoulder and woke me at 4 and sent me on my way. No concern from any nurses. Was told 3 nurses on duty and 40 patients so deal with it.
I had top surgery on 06/28. Every single staff member I interacted with was insanely compassionate. They all asked what my pronouns were and my preferred name. Never once did they speak to me in a condescending way. I had so many people …
Had an ultrasound scheduled for 12:30. Pre-registered, walked in at 12:15, was immediately helped. Arrived at radiology and within 5 minutes was having the test. Very efficient and pleasant.
I went to the er on Friday and they had no room available so I went home and returned on Saturday because I loved every staff member that I had met so I wanted to be admitted there and not to a sister hospital. I have been dealing with …
I went in for a meniscal repair on March 17 and was pretty nervous about it, the nurse that I had (Kate) was incredibly kind and walked me through absolutely everything. I felt much better after she had explained exactly what was happening …
Everything was just perfect! All of the nurses were very kind and accommodating. Jeremy Orr, PA, was wonderful, his sense of humor, his exceptional stitching work and the specific directions he gave me made me feel so much better after …
I have been going to PRH Breast Center for over 20 years. I cannot remember a time when I was seen at my scheduled appointment time. You are requested to come in at least 15 minutes prior to your appointment so effectively you can wait an …
I know I am given the best care before, during and after surgery. I thank everyone for their concern and help in keeping me from feeling sick after my recent procedure.
Outstanding visit. My visit was for an MRI. Parking was good, initial greeting excellent, signage to department easy to follow. MRI personnel were superb. They made the procedure easy, stress free and efficient. Their friendliness and …
Definitely wouldn’t say this is the best hospital around. I much prefer Douglas Wentworth over this place. The doctor that saw me basically dismissed my needs and sent me home and I had to come back again the next day again and the nurses …
I previously had a total knee replacement at a different hospital and it was extremely painful and not very successful. However, my knee replacement was an amazing procedure at Portsmouth Hospital. I experienced very little discomfort and …
The technician was wonderful but check-in felt a bit hectic (not the person that checked me in – she was great). There was a delivery of a large box that no one seemed to know where it should go so it just got left in front of the desk. …
Was very well taken care of my entire stay. Was transferred there after breaking my femur when I was kicked by a horse. Going into the ER was slightly overwhelming with the amount of people there but once I was transferred to my own room on …
I was very impressed with how organized and friendly the staff in the Breast Care Center was.Their sign in process was very efficient and speedy. No wait for my appointment. The staff took great care in explaining exactly how my procedure was to be conducted. It was a very positive experience. Thank you.
I had a great time there. I was having so many problems with stress on my brain when I went in and they were significantly decreased by the time I left. I loved the art, music, yoga and meditation. It helped me a lot. the staff was so kind and always sharpened my colored pencils when I asked. lol
A terrible example of what happens when profits outweigh patient care. My infant son was sent home from the ER still wheezing and struggling to breath. He was admitted later that day by our PCP. Poor communication between ER and the …
Hassle free procedure, everyone was very respectful, caring, and went out of their way to make sure I was comfortable and informed as to what was going on step by step.
Everything went great. I had a relatively moderate knee surgery and checked in at 5:45 AM and was back in my living room by 2:00. I haven’t had many surgeries but I was impressed with the efficiency! From check-in to post op, seamless delivery by the staff. All very welcoming and professional.
Portsmouth Regional Hospital has always our choice for healthcare. As a recent patient on the IVCU unit, my care was excellent, the entire staff made my stay a pleasant experience (Aimee, Meg, Jodi, Emily, Zac)to name a few!! The only …
Interventional radiology was amazing! From being greeted, to registration, and on through my procedure, everyone was kind, friendly, reassuring during a stressful time, and most importantly, highly competent. Can’t say enough good things about my experience.
Scheduling was a problem as it was handled by a 3rd party vendor (3 different times were used). However, the hospital was accommodating and worked me into a busy schedule. Professional technician who was efficient and pleasant. Would recommend.
Overall I was impressed with my overnight stay at the hospital. The staff was professional, kind, and knowledgeable. However, while staying overnight, the room was quite cold with a horrible draft. This was on a night when temperatures were …
I have a ruptured kidney. I have been in a hallway for 3 hours before I was even spoken to by a nurse that was concerned that no one else had been by. Everyone has a horrible attitude and the care is obviously nonexistent.
I had the best of care at Portsmouth Hospital last week. I have one big complain! I am really not happy with the idea that a “Dr on a Stick” From a distant State can be brought to me. I do not appreciate it! It is very unprofessional and uncomfortable, it will not happen again. Other than that everyone is great!
My emergency room visit was handled in a super efficient manner, far more organized than any other EM I’d ever visited. Their use of internal electronic updates by patient has each party spiraling in an out of your bedside so I was seldom left wandering what was going on.
The blood test I had burned and left a huge bruise. This is the only time I have ever had a blood test that did this. Also some of my labs were “contaminated”. I repeated the blood tests at LabCorp.
Disgusting. They treat the mental patients like wild animals. Please expect a farm experience instead of “ mental health care”. Don’t ever leave your family alone with these people.
My appointment for a mammogram was at 11:00. I was asked to be there at 10:45. I arrived on time and was already pre-registered. The women in registration were wonderful. …
Felt like they treated me with respect and overall did a good job. They got me in quickly. Some minor things that aren’t a huge deal, such as being really cold and never receiving a blanket as offered. Which was ok, I just used my coat. …
I have been coming to Portsmouth Hospital for quite a while. My experience has always been excellent. I present with a complicated set of issues. The staff has always demonstrated a thorough understanding of my health picture. This gives me …
I don’t often rate something like this, but the “check in greeter” wasn’t very kind and made myself and another person feel berated and not very welcome. I understand times are hard especially at hospitals, but we needed to interact with …
I was really nervous about the procedure I was having done. The nurses were really wonderful. From my arrival to the day surgery they really made me more relaxed. Also. Doctor Domiano was the best. Thank you all very much.
Proficient, professional staff. Ensured I knew exactly what was happening and what to expect. Compassionate knowledgeable care.
I have had wonderful experiences at Portsmouth Regional Hospital both inpatient and day surgery you have earned your stripes.
Went in for same day surgery hip replacement. Kate and Kristen were my same day nurses. Kate made sure she checked on my to make sure I was post op managing well. Also Kate gave me the best IV I have ever had in my life. Never felt so …
The professionalism and support from the team during my health crisis has been outstanding. I highly recommend them for both the actual care and the humanity which they offer at each interaction.
This is the beginning of years long attempt to deal with the cronic pain from a work injury. Looking forward to the Approach and process to finally get some relief.
I had a 7:50 am appointment which should have meant that there was no opportunity for delay. That was not the case. I was not taken until after 8:30. This is unacceptable! Very disappointed and no apology or reason was given.
Dr arringdale was wonderful and really listened to me and took me at my word which, as a woman, doesn’t always happen. She is an incredible asset to this hospital.
Horrrrrrible!!!!!
I was put in the hallway without any monitoring for 12 hours no water, no food, barely any communication.
HIGHLY RECOMENDING FIND ANOTHER HOSPITAL!
I had a quadruple heart bypass procedure performed by Dr. William Wilson and the cardiac surgical team here. I feel very lucky that they were the ones that took care of me. Everything went great. Awesome! Thanks!!
Nice hospital but they will definitely leave you alone for a while, bring a friend for support. Had an hour long panic attack while waiting on test results and they refused to give me any anxiety medication or let me leave to help calm myself down
Both the clinical and support staff were so very gracious and professional in helping me through a really tough surgery. Thank you all and well wishes.
The Portsmouth Regional Hospital was really amazing and wonderful. I had same day surgery and from the time I arrived to the time I left I felt very comfortable and safe. Staff treated me like a family member. Everyone was very …
I went to the emergency room for abdominal pain and they were great. They ran tests and explained the results. They also gave me the name of a specialist to go see.
It is so busy there and obvious the medical staff is short handed. There is absolutely no privacy so everyone hears everyone’s medical condition. Long long wait times. A shining spot was Samir who was in charge of check in and moving people. He was amazing under pressure.
My son in law had elevated cardiac enzymes,chest pain and was transferred by ambulance from a smaller hospital to this hospital.He has been lying on a gurney in the ER hallway since 11:30 0since 9/11/22 .It is now 9/12 11:00pm with no …
My wife recently gave birth to our second child at PRH. The nurses and doctors did an excellent job, and we’re so thankful specifically for their care. This is more a complaint about the hospital and their billing methods/charges. My wife …
Excellent experience. Technician was the best ever.
Edit: many months later, still no report sent to my primary physician. I have twice given contact info. for my physician but no report. …
The ED was very busy. The bay I was in, the floor was very dirty. The staff was pleasant. There was an hour delay from when I was told I was to be released and when a nurse realized I hadn’t been given my instructions and my IV removed so I could leave.
What a great experience I had at PRH. As a nurse, I am knowledgeable about pt care. The nurses in the operating room we’re so wonderful and reassuring to me and stayed in contact w my husband frequently during the surgery to help allay my …
I have had two hospital stays of over seventy-five days total in the past three years. While most of the staff do their job well and show consideration toward the patients, about half of them are inexperienced and I do not receive the …
I can’t say I’ve been the biggest fan of our hospital. Parts are run down, services are sometimes slow, and communication not an example of perfection.
Yet twice in recent months we’ve found ourselves in the grossly understaffed ER. …
I am extremely happy with The way I was treated from the time I walked in until the time I left everybody was amazing and I am at home recovering well and they’ve done a great job following up to make sure everything is OK. I could not …
I was placed in the hallway of the ED for over 24 hours. Finally move to a room in the ED for a short time, then a room upstairs. I had knee replacement surgery 5 days previous and for the first 3 days I was there, there was no attempt to …
Everyone was very nice and helpful. But I do have a problem with the hospital. One of my beautiful rings was stolen during the time period of 7 52022 thru 07102022 when I was an inpatient at Portsmouth Regional Hospital. It was a very …
Nurses get a 5 star…however the hospital is setting them up to fail so I give PRH a 1 star. I went to the ER last Tuesday night and was admitted that same night, however I spent 2 days in the hall of the ER because they were not able to …
I have been going to the Porsmouth Breast Care Center for a decade. From scheduling to technician to disagnosis, all outstanding. Moved through quickly, everything is state of the art. Most of all – technician was gentle. …
With the understanding that that hospitals are understaffed and overwhelmed, I found my experience very uncomfortable. I first went to an urgent care with pain on my left side, I was sent to the Seabrook Campus ER, in which they were not …
Went in for an outpatient and wasn’t expecting much to be honest. Nurse Carmen really made me as comfortable as she could under the circumstances. Please give her a raise.
High level of care overall.
My routine colonoscopy was handled most professionally and efficiently from start to finish. I was able to pre-register and then also received a phone call from the hospital several days ahead of the procedure to review everything and …
I just had a day procedure last week, the entire staff was wonderful. Check in was fast and easy. While waiting to be taken back for surgery the wonderful receptionist put my 2 year olds favorite show on, which made us all happy. My …
Although I never had issue with any testing at the Portsmouth Regional Hospital in the past, this year I was in the waiting room for about ½ hour before I was called for my mammogram. Fifteen minutes after my appointment time, I checked in …
I have been to 5 hospitals in my life and Portsmouth Regional is the best by far! Everyone from entering the front door to register to the end when you leave is so helpful, kind and pleasant. They actually go out of their way to help …
Had an incredible experience here. From checking in, to pre-op nurses to surgeons, anesthesia, recovery nurses and everyone in between. This hospital has an amazing staff that create you with care and compassion. I never felt rushed and was …
I just had my endoscopy with Dr. Hyett at Portsmouth Hospital. The service was incredible. the staff was professional and caring. I was very well taken care of and will use this hospital again – if needed.
Overall very good and better than any other local hospital near Newburyport. Check in was excellent and the nurses were great too. I subtract one start because the doctor never followed up with me to discuss my test results, nor the …
My husband was where he needed to be during his hospitalization. The doctors and nurses did a wonderful job getting testing done and figuring out how they were going to treat him. It was quite evident that they were under-staffed (no …
I was a patient for 5 days and from my first evening I was treated with care and respect. The doctors took time to explain my diagnosis and the support staff of nurses and nursing assistants were knowledgeable, kind, and attentive. I …
Always treated with respect and with care. Staff is always helpful and always takes the nervousness out of being there. Never a long wait and the services I receive are done quickly and professionally. No one ever makes me feel they are …
The cardiovascular team at Portsmouth Regional Hospital are par excellence in respect of their knowledge, expertise and compassion. I experienced an outstanding level of care prior, during and post emergency surgery. I literally owe them my …
When I first went to the ER, the receptionist asked what was wrong and said to have a seat someone will come out to get you…didn’t wait more than a couple minutes and someone came out to bring me in. Then I was in a room and was checked …
I’ve had two surgeries here prior and just left today with my third.
The nurses and aides here are fantastic, I came here just to say this. They are so personable and charismatic. …
I really hoped for a bit better. My ER and floor doctors were great, professional, etc. One huge error was the cardiac surgery doctor who confidently introduced himself to me saying he would be my surgeon. I had not been evaluated! It …
The staff was excellent—professional, knowledgeable and kind. The people are the best part. Hope they are properly remunerated. The only negative in my visit was the MRI machine itself. It seemed old, creaky, loud and uncomfortable. I …
Everyone was very efficient and kind. There was a mistake in my orders causing a delay but the nurse at the desk in radiology came out to explain it to me and as soon as they contacted my Dr. they started my procedure quickly. The …
This is my first time using Portsmouth Regional for a procedure that required an anesthesia. I have had things done at other hospitals in the past. I have to say that from the moment I got there, I was treated very well. I was treated as …
Portsmouth Regional Hospital was excellent, and I was confident in their healthcare professionals’ abilities. I believe they are the best hospital in the region.
Check in was very quick very pleasant I was there for a mammogram and the mammogram Tech was very knowledgeable and open with the information as far as what I could expect the mammogram itself was very quick professional overall great experience.
The providers and staff were excellent, clearly working hard in a difficult situation, but spending a trip to the ER in a hallway was a terrible experience and I can’t believe that is considered “care”.
After 6 hours of throwing up they still couldn’t tell me what was wrong, discharged me only for me to return at 2 in the morning, where no one even spoke with me til 430. I was out in the hallway throwing up as nurses kept passing me by. …
I wouldn’t bring my German shepard to this poor excuse of a medical facility….not only did I sit in a hallway for 8 hrs alone saw nurse after 2nd hour waiting and never to be seen again….saw MD maybe 30 seconds after about 5th hr…got …
Excellent service! Katelyn the Phlebotomist is outstanding in her friendly demeanor, competence, and she’s so good you don’t notice getting poked and then quick as you like she’s done and you’re outta there!
I would post zero stars in this review if possible. After being rushed to PRH as a result of a serious accident I experienced: rudeness and neglect from staff, and a physician who intimated I threw myself twenty feet from a tree onto a …
Portsmouth Hospital is reliable…they faithfully notify me whe I’m due for my mammogram. The facility is ver very comfortable and the staff is very welcoming and efficient.
Had the most pain free mammogram ever. They put a little padding on the machine. And it made a big difference. The waiting room had coffee and tea.Bottled water and snacks.
I have been the healthcare field for over 30 years and cannot believe the experience my 91 year old mother just encountered. She went to the ER to rule out possible stroke and was placed in the hallway for two days without any diagnosis. …
The behavioral health unit with Dr Sioufi is a disgrace. He is arrogant and he doesn’t care about the patients at Portsmouth Hospital. He made fun of my condition and told me the “I should have planned better.”. Shame on Portsmouth Hospital …
The nursing staff and physicians were outstanding. All were very reassuring during a particularly stressful time. I can’t imagine having better care than I received at Portsmouth
I went to portsmouth hospital in NH after a bad shoulder dislocation and difficult reset at salem.hospital…..after x ray and ct scan (good care)….I was there 8hours in pain and saw a nurse 2 times…I was wet from since my accident at …
I would use any of the other hospital in the area. Not one person has said a good thing about this hospital and unfortunately we had to find out for ourselves.
Every single person that I interacted with was caring and professional. The nurses are beyond the best. I don’t have enough superlatives to use in describing them….from pre-op to post-op!
I’m very impressed with how friendly and kind the staff is and my appointments are always on time. I appreciate feeling that my time is valuable too 🙂 As well I feel educated about the process I’m going through and very comfortable asking questions.
After being struck by a truck as a pedestrian I did not appreciate a member of the staff joking that it wasn’t really a truck because it was a Toyota. It was still a full-size Toyota truck. I got the feeling we were not leaving fast enough …
Was a transfer from another hospital but was left in the hall of the ER despite being positive for Covid 19, that’s just the beginning of the trouble experienced at Portsmouth Hospital. Released too soon Dale went home to die.
doctor spent a total of about 5 minutes with me. no time for me to ask questions, he just dropped news and ran off. nurse never took med list. bathroom had no soap? not a good experience
I have had visited the lab at Portsmouth Regional Hospital before and always had a good experience
The wait time was short and the staff is very professional and kind !! Thank you for making a patient feel comfortable!
The staff was excellent but waiting two days in the emergency room hallway without food is unacceptable. The patient to nurse ratio was very high which caused delay with needed care.
Waited over 3 hrs in a room with just a chair. Didn’thave a nurse come see me for hrs. Was sent to the hospital by urgent care to get iv antibiotics as they said i had an infectionin in my face and they will not treat that there. My eyes …
When I was attended to, it was with utmost care. The only thing I must say is I was left waiting to be brought in for my procedure for about 2 hours. I understand delays and that is alright but no one checked on me during that time. No explanation at all.
The scheduled arrival time was the day of the procedure. There was prep that was time dependent, so a little stressful not knowing. I call the hospital at 10:30 and asked for an arrival time, they did call back and let me know. I was …
From my experience at Portsmouth Regional Hospital, I would say that each person that attended to me treated me with the greatest of care. I know where to go when I am physically helpless. I truly applaud each one.
Couldn’t have better care at Seabrook clinic who after taking many tests sent me to Portsmouth hospital.
They were pleasant and determined to get to the reason I fainted. Sent to …
The sleep study was excellent. Getting to the study center was horrific. No guard: no one was available to assist me. Front door of hospital open and no one around at 8:30 at night!!! Safety did not seem a priority at all.
The visit as always was good. The nurses and dr. always make me feel at ease with having the procedure that I did. I’ve had this done 3 times. Thank you for making it great.
I went in for lab work. The process in the lab was quick, easy and professional. However, the lab has failed to send the results to my doctor, delaying my care and making the whole process extremely frustrating. Why should I have to spend my time fixing problems in the lab process?
The doctor and nurses were wondering except for the anthologies, he had a bad side manner and didn’t listen to my request. If I ever need surgery again at your hospital I will ask for a different anthologies for sure. My husband didn’t …
Let me start by saying I don’t like Doctors or hospitals.
I was EXTREMELY anxious about the procedure weeks prior and more so, day of. (Not allowed to take my meds) I arrived 1+ hour before appt. time as I was told. …
Put me in a hallway all nightblong when I was told I would have a room. Twice was checked on and NEVER confirmed my name, birthdate, or other patient information. No one checked me in for over 50 min! EMT just dropped me in hallway and left …
DO NOT GO HERE UNLESS NO OTHER CHOICE. Visited the ER 10/01/2022 for severe headache, sky high BP, just 9 hours after last Paxlovid dose for Covid. I have other serious high- risk Covid health issues and had called my PCP first who assessed …
Excellent caring staff–knowledgeable and personable. Prompt X Rays and assessment from Physician’s Assistant and Orthopedic Surgeon. I’ve been at PRH for three injuries now and each time it’s been quality care.
PRH provides outstanding quality care for total joint replacement. A TEAM of caring professionals start to finish. I was back home recovering less than 10 hours after starting my day.
From start to finish, the experience was excellent. Joanne, Denice, and Kierstan (and others) at pre-op were quite professional while at the same, were friendly and helpful. Samantha, at recovery, attended to my every need even though she …
I was in a room in the dark, no water for over 12 hours in the ER. I only saw the doctor once and that was 3 hours before I was discharged. The rooms, bathrooms and hallways were not clean… let alone sterile. There were sick, injured and …
Not happy at all w/ the end result…i was discharged & should have had surgery. I was immediately sick the next day & had to go to the ER at Anna Jacques Hospital in Newburyport. I was taken into surgery an hour after arrived & the surgeon was amazing! Never will i go back to Portsmouth Regional Hospital!!!
I was taken right in and did not have to wait. The professionals aiding and performing the test were gentle and really really nice. I have never had a bad experience at Portsmouth Hospital.
I went to the er for my tailbone which is broken. I sat on a stretcher in a hallway for three and a half hours. Had x-rays. They had put in an IV for pain meds blew my vein they then put one in my other hand. I had blood on my pants and …
I was 15 when I was admitted as a psych patent, I was there for 6 days. The process to even getting a room was long and unnecessary. The physiatrists were unhelpful, and sometimes rude It was an extremely hard process to be able to take a …
Had quadruple bypass and aortic valve replacement. Dr Terrien and his team did the surgery. All was successful. The nurses in the ICU gave excellent care for the week after the surgery. Only poor review was the food. It definitely needs a total makeover.
I was told I would receive a phone call with the preliminary results within 24 hours as well as a report in the mail. I have never received anything – exam was 6 days ago.
I went to the lab to have some tests. Sadly only one person, the nurse, was there so she had to do it all. She did it all, well, and except for the time it took her to do all the work, it went perfectly.
First time there very professional kind and professional. Was treated like a person who was sick. Loved being treated as a person and not a number! Thank you
They saved my life. It is a miracle I am alive and it is only because of the quick calls made by my doctors in the ER. I was well cared for and everyone was extremely caring.
I sat in er with chest pains. Over a 14 hour wait I was in so much pain I asked dr for something to help with it I didn’t see.a dr or a nurse for another 4 hours when the hospital starts did come and see me he asked if I was still having …
Everyone at the hospital was fantastic. Booking my appointment though was strange. They must outsource their booking services to a different state. I almost got booked at the wrong place for the wrong thing.
My care was excellent in all of the areas of the hospital. My surgeon, PA, nurse anesthetist, pre op nurses, surgical team, post op nurses, floor nurses and aides were all amazing!
Portsmouth Regional Hospital is the finest in medical care. Always prepared from the minute you check in, until you check out. Easy, smooth, comforting and friendly. They are truly the best.
I could not have asked for (or even imagined) having a better experience than the one I had at seacost family services during my labor, delivery and recovery at Portsmouth regional hospital. From the staff in the ER who walked us to the …
Went incredibly well and was brought in right away. Even the lab was done in the office and not have to run down to the labs. Made it fl very convenient.
I had outpatient surgery as my first experience w PRH. From the time I arrived at 5:45AM, I was cared for and attended to with a level of care, professionalism and intelligence that I hadn’t expected. Over 10 nurses assisted with my visit …
For my appointment on Monday, January 11 at PRH radiology department – This was by far the WORST experience I have had this past year. The only reason I scored 2 stars was because of the sweet female techs who kept me calm through the …
Denise deserves an award for her kindness & professional demeanor!! Thank you for making a mammogram appointment something I no longer dread!! All due to her😇
Theresa Knox …
My visit was wonderful from start to finish. Very impressed with the staff and offices. Will definitely schedule my next procedure at Portsmouth Regional Hospital.
The Dr, nurse and paramedic were nice but the person at the reception desk was ok. But there needs to be a change to policy or what have ya if a person comes in with an obstruction in there throat even if there airway isn’t totally compromised they should be taking straight to a room and treated.
I was keenly disappointed with the outcome of my colonoscopy, on October 10th. I had to return two days later, on the 11th, because of excessive bleeding from what appeared to be a loose clip; repaired on the 11th. Then I had to return a …
For my 4 PM CT scan it was a good experience in that I was done at 4:30. The tech was very personable and if I was a little more forward I would have given her a high five.
Standard lab work, blood work. Excellent reception, wait time, lab blood draw. Associates are professional, friendly, and efficient. Associates work as a team and are patient centered. Great experience!
I am so grateful to the Emergency Room Dr. Zah,( I think) and RN Casey for incredibly thorough care and fir insisting I stay overnight because I had pneumonia on top of the flu. They put me on a monitor and found my oxygen levels dipped …
I am a 79-year-old retired physician from Maine. For the past 12+ years I have suffered severe, disabling pain, especially in my hands and feet, due to small-fiber neuropathy. …
Admitted for acute kidney failure. While nursing is under staffed, the nurses were professional courteous and responsive. The Drs were very much on top of my situation and I saw them every day. My kidneys began to stabilize and was sent home after 5 days.
The pre-registration process allowed me to come to the hospital and experience minimal check-in time–very convenient. One slightly annoying thing in the pre-registartion forms to sign was that you had to initial one of two statements …
Dr, Staff, nurses, technicians were all attentive and kind, asking how I was and giving good feedback….my hip replacement by Dr Parsons was a big success…sooo happy with the results so far. …
Terrible The guy who took my blood was fine
Though there was A USED PIECE of gauze on the arm rest. It took four phone calls and three days to get the order from my doc to the lab. I finally got a …
Waited for hours. Had to request a recliner and blankets. Asked to see a doctor 3 times…never did see one. The nurse practitioner was good but had too many patients. When the recliner collapsed I fell on the floor and had to get myself up
The receptionists and the patient advocate were good
Portsmouth Hospital was one of the worst experiences of my fiancés life. After being told he might have cancer, he arrived via ambulance and was put into a hallway bed in the ER for two days. I understand that hospitals everywhere are at …
If you preregister on line you can save lots of time before your appointment. There was no one in the waiting room so I was in and out. Everyone is still required to wear a mask, which I don’t mind, so I felt safe and the staff was very pleasant.
Terrible parking for patients. Seems employees get nearly all the spots close to the entrance so be prepared for a walk if you don’t want to valet (I have an older manual transmission car and I simply don’t trust valet parking). Clearly …
I had to go in for day surgery with an arrival time of 9:00 a.m. . Being a diabetic I checked my blood sugar before was running a bit low took some ginger ale. After being checked in I told the nurses I needed my blood sugar checked as I …
Best experience at a hospital. They were extremely busy but they didn’t let the patients suffer with long waits. Everyone was working hard and where very pleasant.
Came in on a Saturday for a scheduled CT scan. I had used the electronic checkin which made for quick registration. Was informed that there was a short wait. All in all the staff was very pleasant and the scan was quick. A positive experience.
I was a bit disappointed that the ER, though friendly, trying and the care was good, was extremely impersonal with the beds in the hall. It reminded me of a third world country hospital, where they never have rooms but just huge “wards.” …
Great check in. Nurse that took me into surgery was fantastic as was anesthesia! Some of the nurses questioned me about not taking my gas-X or Align made me feel uncomfortable! I was told not to by person who called me at home!
Everything about my experience at PRH was so good. The efficiency and welcoming of the staff was far beyond my expectations. They were so attentive to my every needs. I would highly recommend this hospital to anyone. They were the best experience I’ve ever had!
This is actually Karen’s husband, Stephen. I had a colonoscopy procedure last week. The timing was off, but I did get to leave at the designated time and that makes it all good. It’s really hard to predict how long these procedures will …
The 12 hours I spent in the ED were unpleasant. The nurses though kind could not draw blood or insert an IV. My nurse left at 7 without a word and I didn’t have anyone look in on me for five hours. It was very chaotic and crowded. I rang …
I haven’t been to the ER at PRH in almost 10 years. I found myself there the other night due to continuous vomiting/dehydration/high white blood count showing infection. I was treated by Dr Matthew Lombardi. I haven’t felt that much care …
I have recently moved up to southern Maine from Massachusetts and needed an outpatient procedure done. I was very impressed and pleasantly surprised with the efficiency of the registration process and the kindness and caring of the nurses. I would absolutely return to PRH for any other tests or procedures I might need in the future.
I will never go to Portsmouth Hospital again. The ER misdiagnosed me and sent me home. After seeing my regular doctor I called and told them what she found and they performed an “investigation” and determined they provided adequate care. …
I was a short term overnight patient recovering from spinal surgery on surg 3. I cannot say enough good things about the staff, nurses and aides. Lots of sick people needing lots of attention and they responded graciously while under lots of pressure.
Our visit for a procedure for my elderly mother was a very rewarding experience. The staff was professional, extremely kind and caring. The procedure went well and has proved very beneficial to my mother’s health!
I was at the ER for 24hrs post-accidental tree crash that totaled my daughter’s car me included. Staff was great. However the ER physician and consulting neurosurgeon showed up only at discharge to justify their billing. Even if they were …
While the care was good, Portsmouth Hospital continues to run out of ER rooms and has patients are stacked up in the hallway with no privacy. I know much more private health information about others than I ever wanted to know. This really needs to be addressed and corrected.
My 84 year old father recently checked into the Portsmouth ER with a very infected foot. There was only one hospital employee in the ER waiting room checking in many ill patients. Once checked into the ER department, my father was given an …
Worse experience of my life. I came in, let them know that I was pregnant and had extremely high blood pressure and pulse all day long. I was visibly blue and very very cold. I was brought back, the RN tried to put in an IV and couldn’t get …
Went to Portsmouth Regional Hospital for a scheduled procedure. All of the pre-op work done on the phone was professional and helpful. On the day of the procedure the prep was thorough, the staff was great and made me feel comfortable. When …
In these times where hospitals are under staffed the the experience I had was fabulous from the transport from the Seabrook ER to the Doctors, nurses, and the food staff. Very polite, courteous and always a smile on their faces. Right down to the food service.
My care has been quality in the maternity ward but the food is a real issue. I’ve sat on hold for over an hour to order breakfast after 12 hrs without eating and still waited 2 hours for the food to arrive on more than one occasion. The …
I would honestly give this place a 10 if I could. I had the absolute best experience in the maternity ward from walking in the door until the moment we left. From the woman who greeted me at the emergency room and walked me right up to all the amazing nurses and doctors. I would highly recommend this hospital.
The lab technician was courteous and fast.she was great! 5 stars for her. But it has been a week and the doctor’s office states they still do not have the results of my labs. The results were in my patient portal next day. Where is the …
I would of given 5 stars until my experience today. When i was first admitted I had a super nice nurse named Trina. I had another nurse after her who was very nice as well. I forgot her name but she had red wavy hair. I was treated great, …
I did not have to wait to be seen in Gastroenterology as long as I thought I would. The staff registering me upon entry was also very courteous and helpful. The whole process was pretty pleasant and uneventful due to the atmosphere presented by the employees. I was thankful for that!
Today I was seen for low blood sugar causing fainting spells, The staff from the minute I walked in, until I left made sure I was safe. My nurses including my LNA where amazing and the doctor was exceptional. I could tell they all had one thing in common and that was making sure I was safe, and comfortable.
It was as though every person I encountered was having their best day ever. Very polite and courteous, taking the time to explain what I should expect. Parking was a little tough, if you guys keep up this great patient care, you will be needing a parking garage!
I’d like to thank to Medical staff and support staff that helped to keep me as comfortable as possible in a stressful situation, and help to find and fix my medical emergency. I know hospitals (especially the ER) are under staffed and the …
I cannot say enough about my recent knee replacement surgery at Portsmouth Hospital. All the nurses, who took care of me, were fantastic!!!! They are all hard working, caring and kind! From my pre-op nurse Rose, first recovery nurse Abby, …
As always, the staff for mammograms was pleasant and professional and I trust them to take good care of me. Unfortunately this time when I checked in it didn’t go as smoothly as in the past. I waited in the large waiting room for nearly an …
Went in for a CT scan only, which requires a blood test before. CT scan was fine, though it took 3 hours. Blood test revealed I had low potassium, so I agreed with the nurse’s suggestion that I stay for one extra hour for a potassium IV. …
Efficient, caring, compassionate visit for my outpatient procedure at Portsmouth Regional Hospital. Clear communication from arrival, check in through departure. Preparation and care in the “holding” room was exemplary. The medical team in …
I went in for an ultrasound on my leg due to an injury. It was a great experience. I checked in and was directed to the waiting area for radiology. After a short wait a very nice technician came for me and did the procedure. I was in and out in just over an hour. Love our Portsmouth Regional Hospital.
I was scheduled to get a comp and pen evaluation for my VA disability. I have epilepsy and a TBI. I got superb assistance going from appointment to appointment. I get lost on my own. …
Absolutely Horrible! One of the worst experiences of my life. The ER dept. was totally understaffed. I spent 12 plus hours with little or no assistance, when admitted. I wandered the ER hallway looking for help for my pain. Patients were …
Front desk had my paperwork all set and had me walking over to cardiology within 5 minutes. Nurse came out to greet me before I had my coat off, had me in the room and performed the EKG for the Dr. …
My recent visits (9/10, 9/12) to the ER were both very positive as Dr. Chang was right on top of things, and kept me informed of concerns and tests. I got a room 9/10, but not 9/12 – but I still had attentive care; the second day from a …
I apologize if I leave anyone out. That said, I want to thank Michael,, Kate, and Ashley in outpatient surgery, and Scott, Jenna, Michaela, and certainly Steve of the third floor surgical staff for the outstanding treatment that I received …
My office visit with Dr. Parsons was great. He is an excellent surgeon and person, 10+, he is tops. I have recommended him to several people who would benefit from his expertise. Upon leaving Dr. Parsons office I registered to have prep lab …
This was my fourth colonoscopy and the third at PRH with Dr. Damianos. I certainly knew the routine and was not the least bit nervous. Check-in, the aid assisting me to the area where I would await the procedure, nurses who took additional …
I didn’t “love” this hospital 🏥, but, I cannot recall a negative experience with myself or my family.
My recent experience with my son went well. Even with Covid, they were able to …
The staff at the ER are so dedicated. Our family member was treated so well. Covid has really strained our Healthcare staff and systems and the professionalism and expertise of the Portland ER was incredible. Thank you for being there when we were in need.
The ladies at the Breast Center make me feel comfortable and confident during my mammogram.
The staff person was a little late arriving to the lab in the morning but his positive attitude & courteous nature made a big difference for everyone that was waiting.
The nursing staff is outstanding. Compassionate, caring and professional
Very understaffed and this place doesn’t care about the employees AT ALL, none of the nurses that they do have there are their own witch should be a problem, 0/10 don’t recommend this place, do to being understaffed they can’t get to patients as quickly as they could
Portsmouth Regional Hospital is a great place. I recently had a procedure done there and everyone was very nice. Most of my experience with the hospital is when my husband was ill and I can’t say enough good about everyone be it nurses, …
There were two parts of my visit to Portsmouth Regional Hospital that were significant to me: (1) the nurses/staff that took me from the waiting area to the room I stayed in. They were all quite personable and friendly. To me, that is …
i was greeted with kindness and taken care of by the RN and the NP. my radiologist and ultra sound technician were really great. the nursing staff sitting at the nurses station outside of my e.r. room did not care about me and the fact I …
I waited an hour and a half to take a five minute blood sample. The reason I rated the hospital a 4 is because there is such a shortage of phlebotomists. It is not their fault. People were getting frustrated and leaving, but because I had …
From the moment you walk into PRH you are greeted by the most efficient and professional receptionist. No delays – right to the point – and “all systems go”. No delays! Can’t say enough good about the Radiology Department. They go …
I went to the ER on a Friday night. A doctor saw me right away. Everyone was professional and genuine. I’m impressed.
All staff were very respectful and kind!
I’m so happy to be able to review my experience at Portsmouth hospital Breast Health center. From start to finish was a very professional and comfortable experience. To start, the woman who checked me in was very pleasant. Then my Nurse, …
Absolutely terrible bad customer service when I called for my results because there were no instructions on how to use the app the person didn’t know how to use it when I called and hung up on me when I asked if she could just tell me the results 10/10 would NOT RECOMMEND
Kindness and understanding to all patients’ need is the slogan of Portsmouth Regional Hospital.
Went in in hopes of getting some answers to ongoing issues that have been worsening over the last week….got into a room the dr sat down asked what was going on…..after i explained right off the bat was told well this is nothing the e.r …
Arrived at 6pm with dislocated shoulder Dr tried for 10 minutes to reset. Left and didn’t see him again until 3am . Put me under set shoulder and woke me at 4 and sent me on my way. No concern from any nurses. Was told 3 nurses on duty and 40 patients so deal with it.
The technician taking my blood was very professional. I did have to wait as long time to have my blood taken.
I had top surgery on 06/28. Every single staff member I interacted with was insanely compassionate. They all asked what my pronouns were and my preferred name. Never once did they speak to me in a condescending way. I had so many people …
Excellent care Nurses outstanding Room was excellent. Doctors very attentive and caring
Had an ultrasound scheduled for 12:30. Pre-registered, walked in at 12:15, was immediately helped. Arrived at radiology and within 5 minutes was having the test. Very efficient and pleasant.
I went to the er on Friday and they had no room available so I went home and returned on Saturday because I loved every staff member that I had met so I wanted to be admitted there and not to a sister hospital. I have been dealing with …
My mother is currently a pt on the PNT unit. The nursing staff is amazing, and bend over backwards to care for her. My family & I are truly grateful.
I had an MRI on August 9th. The technicians made me feel comfortable and were very courteous.
I went in for a meniscal repair on March 17 and was pretty nervous about it, the nurse that I had (Kate) was incredibly kind and walked me through absolutely everything. I felt much better after she had explained exactly what was happening …
Everything was just perfect! All of the nurses were very kind and accommodating. Jeremy Orr, PA, was wonderful, his sense of humor, his exceptional stitching work and the specific directions he gave me made me feel so much better after …
Very efficient service. Hospital staff was friendly and accommodating. Also, the hospital was very clean!!
I have been going to PRH Breast Center for over 20 years. I cannot remember a time when I was seen at my scheduled appointment time. You are requested to come in at least 15 minutes prior to your appointment so effectively you can wait an …
I know I am given the best care before, during and after surgery. I thank everyone for their concern and help in keeping me from feeling sick after my recent procedure.
Outstanding visit. My visit was for an MRI. Parking was good, initial greeting excellent, signage to department easy to follow. MRI personnel were superb. They made the procedure easy, stress free and efficient. Their friendliness and …
Staff very friendly and helpful. Appointment ran on time and it was an easy, pleasant experience!
The team was kind, compassionate, patient, and explained everything every step of the way.
Wonderful ultrasound tech. Very kind and professional.
Visited the ER. The team did great considering they seemed short staffed and had lack of ER rooms available.
Definitely wouldn’t say this is the best hospital around. I much prefer Douglas Wentworth over this place. The doctor that saw me basically dismissed my needs and sent me home and I had to come back again the next day again and the nurses …
I previously had a total knee replacement at a different hospital and it was extremely painful and not very successful. However, my knee replacement was an amazing procedure at Portsmouth Hospital. I experienced very little discomfort and …
As always,my visit to the Coumidin Clinic was a pleasant experience. Alison always does a great job.
Very responsive staff. Explained the procedure well . Neatness and timeliness were excellent too.
Thank you for everything.
No problems with appointment and or staff. Nurse Whitney was super. She went above and beyond .
The technician was wonderful but check-in felt a bit hectic (not the person that checked me in – she was great). There was a delivery of a large box that no one seemed to know where it should go so it just got left in front of the desk. …
Was very well taken care of my entire stay. Was transferred there after breaking my femur when I was kicked by a horse. Going into the ER was slightly overwhelming with the amount of people there but once I was transferred to my own room on …
I was very impressed with how organized and friendly the staff in the Breast Care Center was.Their sign in process was very efficient and speedy. No wait for my appointment. The staff took great care in explaining exactly how my procedure was to be conducted. It was a very positive experience. Thank you.
STAFF VERY COMPETENT. SAM WAS GREAT AND THINGS WENT ACCORDING TO PLAN. DR MORTIN IS THE BEST.
I had a great time there. I was having so many problems with stress on my brain when I went in and they were significantly decreased by the time I left. I loved the art, music, yoga and meditation. It helped me a lot. the staff was so kind and always sharpened my colored pencils when I asked. lol
Timely, friendly, thoughtful, and professional. Unhurried but efficient. Always personal and considerate. A positive experience.
A terrible example of what happens when profits outweigh patient care. My infant son was sent home from the ER still wheezing and struggling to breath. He was admitted later that day by our PCP. Poor communication between ER and the …
Hassle free procedure, everyone was very respectful, caring, and went out of their way to make sure I was comfortable and informed as to what was going on step by step.
Everything went great. I had a relatively moderate knee surgery and checked in at 5:45 AM and was back in my living room by 2:00. I haven’t had many surgeries but I was impressed with the efficiency! From check-in to post op, seamless delivery by the staff. All very welcoming and professional.
Portsmouth Regional Hospital has always our choice for healthcare. As a recent patient on the IVCU unit, my care was excellent, the entire staff made my stay a pleasant experience (Aimee, Meg, Jodi, Emily, Zac)to name a few!! The only …
Interventional radiology was amazing! From being greeted, to registration, and on through my procedure, everyone was kind, friendly, reassuring during a stressful time, and most importantly, highly competent. Can’t say enough good things about my experience.
Scheduling was a problem as it was handled by a 3rd party vendor (3 different times were used). However, the hospital was accommodating and worked me into a busy schedule. Professional technician who was efficient and pleasant. Would recommend.
Overall I was impressed with my overnight stay at the hospital. The staff was professional, kind, and knowledgeable. However, while staying overnight, the room was quite cold with a horrible draft. This was on a night when temperatures were …
I have a ruptured kidney. I have been in a hallway for 3 hours before I was even spoken to by a nurse that was concerned that no one else had been by. Everyone has a horrible attitude and the care is obviously nonexistent.
I had the best of care at Portsmouth Hospital last week. I have one big complain! I am really not happy with the idea that a “Dr on a Stick” From a distant State can be brought to me. I do not appreciate it! It is very unprofessional and uncomfortable, it will not happen again. Other than that everyone is great!
My emergency room visit was handled in a super efficient manner, far more organized than any other EM I’d ever visited. Their use of internal electronic updates by patient has each party spiraling in an out of your bedside so I was seldom left wandering what was going on.
I could not have been more pleased with the concerns and affection shown me during my visit.
The blood test I had burned and left a huge bruise. This is the only time I have ever had a blood test that did this. Also some of my labs were “contaminated”. I repeated the blood tests at LabCorp.
Disgusting. They treat the mental patients like wild animals. Please expect a farm experience instead of “ mental health care”. Don’t ever leave your family alone with these people.
My appointment for a mammogram was at 11:00. I was asked to be there at 10:45. I arrived on time and was already pre-registered. The women in registration were wonderful. …
Felt like they treated me with respect and overall did a good job. They got me in quickly. Some minor things that aren’t a huge deal, such as being really cold and never receiving a blanket as offered. Which was ok, I just used my coat. …
I have been coming to Portsmouth Hospital for quite a while. My experience has always been excellent. I present with a complicated set of issues. The staff has always demonstrated a thorough understanding of my health picture. This gives me …
I don’t often rate something like this, but the “check in greeter” wasn’t very kind and made myself and another person feel berated and not very welcome. I understand times are hard especially at hospitals, but we needed to interact with …
I was really nervous about the procedure I was having done. The nurses were really wonderful. From my arrival to the day surgery they really made me more relaxed. Also. Doctor Domiano was the best. Thank you all very much.
Proficient, professional staff. Ensured I knew exactly what was happening and what to expect. Compassionate knowledgeable care.
I have had wonderful experiences at Portsmouth Regional Hospital both inpatient and day surgery you have earned your stripes.
Went in for same day surgery hip replacement. Kate and Kristen were my same day nurses. Kate made sure she checked on my to make sure I was post op managing well. Also Kate gave me the best IV I have ever had in my life. Never felt so …
The professionalism and support from the team during my health crisis has been outstanding. I highly recommend them for both the actual care and the humanity which they offer at each interaction.
Care was always excellent…but while waiting for a room for surgery, I slept in an ER hallway that was less than soothing for 36 hours.
Hip replacement.out in in a day feeling great.staff was excellent. Doctor’s from Atlantic orthopedic phenomenal
My 5 day stay was excellent. The nurses were excellent, very personable and most of all cute. Very professional and prompt.
This is the beginning of years long attempt to deal with the cronic pain from a work injury. Looking forward to the Approach and process to finally get some relief.
Had to visit the Emergency Room last Friday Night and couldn’t be more impressed with the professionalism and prompt care I received.
I had a 7:50 am appointment which should have meant that there was no opportunity for delay. That was not the case. I was not taken until after 8:30. This is unacceptable! Very disappointed and no apology or reason was given.
Took forever to get me all signed in . Doctor had no compassion. Was kind of rude. I will go somewhere else next time.
I dropped off a home test to reception area as instructed and was greeted with an unfriendly attitude. I felt dismissed in a rushed and rude manner.
Dr arringdale was wonderful and really listened to me and took me at my word which, as a woman, doesn’t always happen. She is an incredible asset to this hospital.
Horrrrrrible!!!!!
I was put in the hallway without any monitoring for 12 hours no water, no food, barely any communication.
HIGHLY RECOMENDING FIND ANOTHER HOSPITAL!
I had a quadruple heart bypass procedure performed by Dr. William Wilson and the cardiac surgical team here. I feel very lucky that they were the ones that took care of me. Everything went great. Awesome! Thanks!!
Everyone was very compassionate and made the experience as comfortable for me as possible.
Nice hospital but they will definitely leave you alone for a while, bring a friend for support. Had an hour long panic attack while waiting on test results and they refused to give me any anxiety medication or let me leave to help calm myself down
I was there for a MRI and a biopsy 16 months ago
Everything went great. Haven’t heard from you since
Both the clinical and support staff were so very gracious and professional in helping me through a really tough surgery. Thank you all and well wishes.
The Portsmouth Regional Hospital was really amazing and wonderful. I had same day surgery and from the time I arrived to the time I left I felt very comfortable and safe. Staff treated me like a family member. Everyone was very …
I went to the emergency room for abdominal pain and they were great. They ran tests and explained the results. They also gave me the name of a specialist to go see.
Every person we came in contact with could not have been more professional or caring. My entire welfare was a complete concern to all personal.
It is so busy there and obvious the medical staff is short handed. There is absolutely no privacy so everyone hears everyone’s medical condition. Long long wait times. A shining spot was Samir who was in charge of check in and moving people. He was amazing under pressure.
My son in law had elevated cardiac enzymes,chest pain and was transferred by ambulance from a smaller hospital to this hospital.He has been lying on a gurney in the ER hallway since 11:30 0since 9/11/22 .It is now 9/12 11:00pm with no …
My wife recently gave birth to our second child at PRH. The nurses and doctors did an excellent job, and we’re so thankful specifically for their care. This is more a complaint about the hospital and their billing methods/charges. My wife …
Excellent experience. Technician was the best ever.
Edit: many months later, still no report sent to my primary physician. I have twice given contact info. for my physician but no report. …
The ED was very busy. The bay I was in, the floor was very dirty. The staff was pleasant. There was an hour delay from when I was told I was to be released and when a nurse realized I hadn’t been given my instructions and my IV removed so I could leave.
What a great experience I had at PRH. As a nurse, I am knowledgeable about pt care. The nurses in the operating room we’re so wonderful and reassuring to me and stayed in contact w my husband frequently during the surgery to help allay my …
I have had two hospital stays of over seventy-five days total in the past three years. While most of the staff do their job well and show consideration toward the patients, about half of them are inexperienced and I do not receive the …
I can’t say I’ve been the biggest fan of our hospital. Parts are run down, services are sometimes slow, and communication not an example of perfection.
Yet twice in recent months we’ve found ourselves in the grossly understaffed ER. …
I am extremely happy with The way I was treated from the time I walked in until the time I left everybody was amazing and I am at home recovering well and they’ve done a great job following up to make sure everything is OK. I could not …
I was placed in the hallway of the ED for over 24 hours. Finally move to a room in the ED for a short time, then a room upstairs. I had knee replacement surgery 5 days previous and for the first 3 days I was there, there was no attempt to …
The facility is beautiful and the appointment at kneehip and shoulder center, with Dr. Parsons and his team was extraordinary! …
Everyone was very nice and helpful. But I do have a problem with the hospital. One of my beautiful rings was stolen during the time period of 7 52022 thru 07102022 when I was an inpatient at Portsmouth Regional Hospital. It was a very …
Nurses get a 5 star…however the hospital is setting them up to fail so I give PRH a 1 star. I went to the ER last Tuesday night and was admitted that same night, however I spent 2 days in the hall of the ER because they were not able to …
Simply put, terrible. Lack of empathy, totally treated like less than human. Unless I’m dying I’ll go to Exeter. Very disappointing
Radiology department staff is very efficient, friendly and professional. They got me x-rayed and on my way in a jiffy! Thanks for your great service!
I have been going to the Porsmouth Breast Care Center for a decade. From scheduling to technician to disagnosis, all outstanding. Moved through quickly, everything is state of the art. Most of all – technician was gentle. …
With the understanding that that hospitals are understaffed and overwhelmed, I found my experience very uncomfortable. I first went to an urgent care with pain on my left side, I was sent to the Seabrook Campus ER, in which they were not …
The hospital staff and facilities are good; but the MRI/CT Scan Dept.. was a bit chaotic.
Went in for an outpatient and wasn’t expecting much to be honest. Nurse Carmen really made me as comfortable as she could under the circumstances. Please give her a raise.
High level of care overall.
My routine colonoscopy was handled most professionally and efficiently from start to finish. I was able to pre-register and then also received a phone call from the hospital several days ahead of the procedure to review everything and …
I just had a day procedure last week, the entire staff was wonderful. Check in was fast and easy. While waiting to be taken back for surgery the wonderful receptionist put my 2 year olds favorite show on, which made us all happy. My …
Although I never had issue with any testing at the Portsmouth Regional Hospital in the past, this year I was in the waiting room for about ½ hour before I was called for my mammogram. Fifteen minutes after my appointment time, I checked in …
I have been to 5 hospitals in my life and Portsmouth Regional is the best by far! Everyone from entering the front door to register to the end when you leave is so helpful, kind and pleasant. They actually go out of their way to help …
Had an incredible experience here. From checking in, to pre-op nurses to surgeons, anesthesia, recovery nurses and everyone in between. This hospital has an amazing staff that create you with care and compassion. I never felt rushed and was …
I just had my endoscopy with Dr. Hyett at Portsmouth Hospital. The service was incredible. the staff was professional and caring. I was very well taken care of and will use this hospital again – if needed.
Overall very good and better than any other local hospital near Newburyport. Check in was excellent and the nurses were great too. I subtract one start because the doctor never followed up with me to discuss my test results, nor the …
My husband was where he needed to be during his hospitalization. The doctors and nurses did a wonderful job getting testing done and figuring out how they were going to treat him. It was quite evident that they were under-staffed (no …
I was a patient for 5 days and from my first evening I was treated with care and respect. The doctors took time to explain my diagnosis and the support staff of nurses and nursing assistants were knowledgeable, kind, and attentive. I …
Always treated with respect and with care. Staff is always helpful and always takes the nervousness out of being there. Never a long wait and the services I receive are done quickly and professionally. No one ever makes me feel they are …
The cardiovascular team at Portsmouth Regional Hospital are par excellence in respect of their knowledge, expertise and compassion. I experienced an outstanding level of care prior, during and post emergency surgery. I literally owe them my …
When I first went to the ER, the receptionist asked what was wrong and said to have a seat someone will come out to get you…didn’t wait more than a couple minutes and someone came out to bring me in. Then I was in a room and was checked …
I’ve had two surgeries here prior and just left today with my third.
The nurses and aides here are fantastic, I came here just to say this. They are so personable and charismatic. …
I really hoped for a bit better. My ER and floor doctors were great, professional, etc. One huge error was the cardiac surgery doctor who confidently introduced himself to me saying he would be my surgeon. I had not been evaluated! It …
Nursing staff was very compassionate and treated me with the utmost respect and care.
The staff was excellent—professional, knowledgeable and kind. The people are the best part. Hope they are properly remunerated. The only negative in my visit was the MRI machine itself. It seemed old, creaky, loud and uncomfortable. I …
Everyone was very efficient and kind. There was a mistake in my orders causing a delay but the nurse at the desk in radiology came out to explain it to me and as soon as they contacted my Dr. they started my procedure quickly. The …
This is my first time using Portsmouth Regional for a procedure that required an anesthesia. I have had things done at other hospitals in the past. I have to say that from the moment I got there, I was treated very well. I was treated as …
A very nice hospital, however I have to change. I cannot drive to Portsmouth for appta or York Mine. I am changing my primary doctor to Wentworth.
Portsmouth Regional Hospital was excellent, and I was confident in their healthcare professionals’ abilities. I believe they are the best hospital in the region.
Very busy place but organized. ER reception kept it light. He was running all over the place but managed to make us smile.
Check in was very quick very pleasant I was there for a mammogram and the mammogram Tech was very knowledgeable and open with the information as far as what I could expect the mammogram itself was very quick professional overall great experience.
Had procedure done at the Stratham Medical and everyone was fantastic! Very professional and accommodating! All great!
The providers and staff were excellent, clearly working hard in a difficult situation, but spending a trip to the ER in a hallway was a terrible experience and I can’t believe that is considered “care”.
After 6 hours of throwing up they still couldn’t tell me what was wrong, discharged me only for me to return at 2 in the morning, where no one even spoke with me til 430. I was out in the hallway throwing up as nurses kept passing me by. …
I wouldn’t bring my German shepard to this poor excuse of a medical facility….not only did I sit in a hallway for 8 hrs alone saw nurse after 2nd hour waiting and never to be seen again….saw MD maybe 30 seconds after about 5th hr…got …
Excellent service! Katelyn the Phlebotomist is outstanding in her friendly demeanor, competence, and she’s so good you don’t notice getting poked and then quick as you like she’s done and you’re outta there!
I would post zero stars in this review if possible. After being rushed to PRH as a result of a serious accident I experienced: rudeness and neglect from staff, and a physician who intimated I threw myself twenty feet from a tree onto a …
Every member if the medical staff were very courteous and helpful. Helped reduce my stress level.
Portsmouth Hospital is reliable…they faithfully notify me whe I’m due for my mammogram. The facility is ver very comfortable and the staff is very welcoming and efficient.
Everyone was excellent. Doctors, nurses, aid, . I won’t name everyone b/c I fear I would miss someone. An excellent run hospital.
The actual
Mammogram was excellent the checkin shouldn’t take 40 minutes
Had the most pain free mammogram ever. They put a little padding on the machine. And it made a big difference. The waiting room had coffee and tea.Bottled water and snacks.
The appointment was on time, the staff were so friendly. They made my visit for a mammography very easy,
The staff and level of care was excellent. The nurses were very busy but didn’t make you feel rushed when I needed their assistance.
I have been the healthcare field for over 30 years and cannot believe the experience my 91 year old mother just encountered. She went to the ER to rule out possible stroke and was placed in the hallway for two days without any diagnosis. …
The behavioral health unit with Dr Sioufi is a disgrace. He is arrogant and he doesn’t care about the patients at Portsmouth Hospital. He made fun of my condition and told me the “I should have planned better.”. Shame on Portsmouth Hospital …
The nursing staff and physicians were outstanding. All were very reassuring during a particularly stressful time. I can’t imagine having better care than I received at Portsmouth
I went to portsmouth hospital in NH after a bad shoulder dislocation and difficult reset at salem.hospital…..after x ray and ct scan (good care)….I was there 8hours in pain and saw a nurse 2 times…I was wet from since my accident at …
Kelley has been awesome! The clinic staff has been so pleasant. Thank you, everyone!
I would use any of the other hospital in the area. Not one person has said a good thing about this hospital and unfortunately we had to find out for ourselves.
Every single person that I interacted with was caring and professional. The nurses are beyond the best. I don’t have enough superlatives to use in describing them….from pre-op to post-op!
I’m very impressed with how friendly and kind the staff is and my appointments are always on time. I appreciate feeling that my time is valuable too 🙂 As well I feel educated about the process I’m going through and very comfortable asking questions.
After being struck by a truck as a pedestrian I did not appreciate a member of the staff joking that it wasn’t really a truck because it was a Toyota. It was still a full-size Toyota truck. I got the feeling we were not leaving fast enough …
Was a transfer from another hospital but was left in the hall of the ER despite being positive for Covid 19, that’s just the beginning of the trouble experienced at Portsmouth Hospital. Released too soon Dale went home to die.
doctor spent a total of about 5 minutes with me. no time for me to ask questions, he just dropped news and ran off. nurse never took med list. bathroom had no soap? not a good experience
Service was professional,and courteous, delivered in a timely manner, over all a pleasant trip to the ER, IF there is such a thing 9 out of 10
I have had visited the lab at Portsmouth Regional Hospital before and always had a good experience
The wait time was short and the staff is very professional and kind !! Thank you for making a patient feel comfortable!
The staff was excellent but waiting two days in the emergency room hallway without food is unacceptable. The patient to nurse ratio was very high which caused delay with needed care.
Waited over 3 hrs in a room with just a chair. Didn’thave a nurse come see me for hrs. Was sent to the hospital by urgent care to get iv antibiotics as they said i had an infectionin in my face and they will not treat that there. My eyes …
When I was attended to, it was with utmost care. The only thing I must say is I was left waiting to be brought in for my procedure for about 2 hours. I understand delays and that is alright but no one checked on me during that time. No explanation at all.
The check in was quick and efficient. There was no wait time for the procedure. Everything was quick, professional and friendly.
The scheduled arrival time was the day of the procedure. There was prep that was time dependent, so a little stressful not knowing. I call the hospital at 10:30 and asked for an arrival time, they did call back and let me know. I was …
From my experience at Portsmouth Regional Hospital, I would say that each person that attended to me treated me with the greatest of care. I know where to go when I am physically helpless. I truly applaud each one.
Couldn’t have better care at Seabrook clinic who after taking many tests sent me to Portsmouth hospital.
They were pleasant and determined to get to the reason I fainted. Sent to …
The sleep study was excellent. Getting to the study center was horrific. No guard: no one was available to assist me. Front door of hospital open and no one around at 8:30 at night!!! Safety did not seem a priority at all.
Very nice and attentive staff. The nurses and the doctors were very friendly, knowledgeable and efficient. I was taken care of exceptionally well.
The visit as always was good. The nurses and dr. always make me feel at ease with having the procedure that I did. I’ve had this done 3 times. Thank you for making it great.
I went in for lab work. The process in the lab was quick, easy and professional. However, the lab has failed to send the results to my doctor, delaying my care and making the whole process extremely frustrating. Why should I have to spend my time fixing problems in the lab process?
The doctor and nurses were wondering except for the anthologies, he had a bad side manner and didn’t listen to my request. If I ever need surgery again at your hospital I will ask for a different anthologies for sure. My husband didn’t …
Let me start by saying I don’t like Doctors or hospitals.
I was EXTREMELY anxious about the procedure weeks prior and more so, day of. (Not allowed to take my meds) I arrived 1+ hour before appt. time as I was told. …
Put me in a hallway all nightblong when I was told I would have a room. Twice was checked on and NEVER confirmed my name, birthdate, or other patient information. No one checked me in for over 50 min! EMT just dropped me in hallway and left …
DO NOT GO HERE UNLESS NO OTHER CHOICE. Visited the ER 10/01/2022 for severe headache, sky high BP, just 9 hours after last Paxlovid dose for Covid. I have other serious high- risk Covid health issues and had called my PCP first who assessed …
Excellent caring staff–knowledgeable and personable. Prompt X Rays and assessment from Physician’s Assistant and Orthopedic Surgeon. I’ve been at PRH for three injuries now and each time it’s been quality care.
PRH provides outstanding quality care for total joint replacement. A TEAM of caring professionals start to finish. I was back home recovering less than 10 hours after starting my day.
From start to finish, the experience was excellent. Joanne, Denice, and Kierstan (and others) at pre-op were quite professional while at the same, were friendly and helpful. Samantha, at recovery, attended to my every need even though she …
I was in a room in the dark, no water for over 12 hours in the ER. I only saw the doctor once and that was 3 hours before I was discharged. The rooms, bathrooms and hallways were not clean… let alone sterile. There were sick, injured and …
Not happy at all w/ the end result…i was discharged & should have had surgery. I was immediately sick the next day & had to go to the ER at Anna Jacques Hospital in Newburyport. I was taken into surgery an hour after arrived & the surgeon was amazing! Never will i go back to Portsmouth Regional Hospital!!!
I was taken right in and did not have to wait. The professionals aiding and performing the test were gentle and really really nice. I have never had a bad experience at Portsmouth Hospital.
I went to the er for my tailbone which is broken. I sat on a stretcher in a hallway for three and a half hours. Had x-rays. They had put in an IV for pain meds blew my vein they then put one in my other hand. I had blood on my pants and …
Fast Service, friendly staff. They are never overbooked when I’ve needed them. Very thankful for their service.
I was 15 when I was admitted as a psych patent, I was there for 6 days. The process to even getting a room was long and unnecessary. The physiatrists were unhelpful, and sometimes rude It was an extremely hard process to be able to take a …
Had quadruple bypass and aortic valve replacement. Dr Terrien and his team did the surgery. All was successful. The nurses in the ICU gave excellent care for the week after the surgery. Only poor review was the food. It definitely needs a total makeover.
First time there. Check in young man was wonderful. My CT was on time and I really enjoyed the displays in the halls
I was told I would receive a phone call with the preliminary results within 24 hours as well as a report in the mail. I have never received anything – exam was 6 days ago.
The process from entry to exit was clean, well managed, and pleasant. All of the staff were friendly, comforting and helpful.
I went to the lab to have some tests. Sadly only one person, the nurse, was there so she had to do it all. She did it all, well, and except for the time it took her to do all the work, it went perfectly.
First time there very professional kind and professional. Was treated like a person who was sick. Loved being treated as a person and not a number! Thank you
They saved my life. It is a miracle I am alive and it is only because of the quick calls made by my doctors in the ER. I was well cared for and everyone was extremely caring.
Stephanie is an excellent Physical Therapist! She has helped me so much and is very knowledgeable and kind
I sat in er with chest pains. Over a 14 hour wait I was in so much pain I asked dr for something to help with it I didn’t see.a dr or a nurse for another 4 hours when the hospital starts did come and see me he asked if I was still having …
Fantastic pre and post nursing care! Could not have been more pleased!
Great anesthesia care and care in the PACU. Fantastic surgeon!
Everyone at the hospital was fantastic. Booking my appointment though was strange. They must outsource their booking services to a different state. I almost got booked at the wrong place for the wrong thing.
My care was excellent in all of the areas of the hospital. My surgeon, PA, nurse anesthetist, pre op nurses, surgical team, post op nurses, floor nurses and aides were all amazing!
I am a hard stick during blood testing! The tech was wonderful, quick, painless, and hit a vein with no issues! Thank you for the unusual experience!
Portsmouth Regional Hospital is the finest in medical care. Always prepared from the minute you check in, until you check out. Easy, smooth, comforting and friendly. They are truly the best.
I could not have asked for (or even imagined) having a better experience than the one I had at seacost family services during my labor, delivery and recovery at Portsmouth regional hospital. From the staff in the ER who walked us to the …
Went incredibly well and was brought in right away. Even the lab was done in the office and not have to run down to the labs. Made it fl very convenient.
I had outpatient surgery as my first experience w PRH. From the time I arrived at 5:45AM, I was cared for and attended to with a level of care, professionalism and intelligence that I hadn’t expected. Over 10 nurses assisted with my visit …
For my appointment on Monday, January 11 at PRH radiology department – This was by far the WORST experience I have had this past year. The only reason I scored 2 stars was because of the sweet female techs who kept me calm through the …
Denise deserves an award for her kindness & professional demeanor!! Thank you for making a mammogram appointment something I no longer dread!! All due to her😇
Theresa Knox …
My visit was wonderful from start to finish. Very impressed with the staff and offices. Will definitely schedule my next procedure at Portsmouth Regional Hospital.
The Dr, nurse and paramedic were nice but the person at the reception desk was ok. But there needs to be a change to policy or what have ya if a person comes in with an obstruction in there throat even if there airway isn’t totally compromised they should be taking straight to a room and treated.
I was keenly disappointed with the outcome of my colonoscopy, on October 10th. I had to return two days later, on the 11th, because of excessive bleeding from what appeared to be a loose clip; repaired on the 11th. Then I had to return a …
For my 4 PM CT scan it was a good experience in that I was done at 4:30. The tech was very personable and if I was a little more forward I would have given her a high five.
Standard lab work, blood work. Excellent reception, wait time, lab blood draw. Associates are professional, friendly, and efficient. Associates work as a team and are patient centered. Great experience!
I am so grateful to the Emergency Room Dr. Zah,( I think) and RN Casey for incredibly thorough care and fir insisting I stay overnight because I had pneumonia on top of the flu. They put me on a monitor and found my oxygen levels dipped …
I am a 79-year-old retired physician from Maine. For the past 12+ years I have suffered severe, disabling pain, especially in my hands and feet, due to small-fiber neuropathy. …
Admitted for acute kidney failure. While nursing is under staffed, the nurses were professional courteous and responsive. The Drs were very much on top of my situation and I saw them every day. My kidneys began to stabilize and was sent home after 5 days.
The pre-registration process allowed me to come to the hospital and experience minimal check-in time–very convenient. One slightly annoying thing in the pre-registartion forms to sign was that you had to initial one of two statements …
In a snowstorm with only 1 other person in ER and a massive staff of useless individuals who know nothing. …
Dr, Staff, nurses, technicians were all attentive and kind, asking how I was and giving good feedback….my hip replacement by Dr Parsons was a big success…sooo happy with the results so far. …
Terrible The guy who took my blood was fine
Though there was A USED PIECE of gauze on the arm rest. It took four phone calls and three days to get the order from my doc to the lab. I finally got a …
Waited for hours. Had to request a recliner and blankets. Asked to see a doctor 3 times…never did see one. The nurse practitioner was good but had too many patients. When the recliner collapsed I fell on the floor and had to get myself up
The receptionists and the patient advocate were good
Portsmouth Hospital was one of the worst experiences of my fiancés life. After being told he might have cancer, he arrived via ambulance and was put into a hallway bed in the ER for two days. I understand that hospitals everywhere are at …
If you preregister on line you can save lots of time before your appointment. There was no one in the waiting room so I was in and out. Everyone is still required to wear a mask, which I don’t mind, so I felt safe and the staff was very pleasant.
Terrible parking for patients. Seems employees get nearly all the spots close to the entrance so be prepared for a walk if you don’t want to valet (I have an older manual transmission car and I simply don’t trust valet parking). Clearly …
I had to go in for day surgery with an arrival time of 9:00 a.m. . Being a diabetic I checked my blood sugar before was running a bit low took some ginger ale. After being checked in I told the nurses I needed my blood sugar checked as I …
Best experience at a hospital. They were extremely busy but they didn’t let the patients suffer with long waits. Everyone was working hard and where very pleasant.
Came in on a Saturday for a scheduled CT scan. I had used the electronic checkin which made for quick registration. Was informed that there was a short wait. All in all the staff was very pleasant and the scan was quick. A positive experience.
I was a bit disappointed that the ER, though friendly, trying and the care was good, was extremely impersonal with the beds in the hall. It reminded me of a third world country hospital, where they never have rooms but just huge “wards.” …
Great check in. Nurse that took me into surgery was fantastic as was anesthesia! Some of the nurses questioned me about not taking my gas-X or Align made me feel uncomfortable! I was told not to by person who called me at home!
Everything about my experience at PRH was so good. The efficiency and welcoming of the staff was far beyond my expectations. They were so attentive to my every needs. I would highly recommend this hospital to anyone. They were the best experience I’ve ever had!
This is actually Karen’s husband, Stephen. I had a colonoscopy procedure last week. The timing was off, but I did get to leave at the designated time and that makes it all good. It’s really hard to predict how long these procedures will …
The 12 hours I spent in the ED were unpleasant. The nurses though kind could not draw blood or insert an IV. My nurse left at 7 without a word and I didn’t have anyone look in on me for five hours. It was very chaotic and crowded. I rang …
I haven’t been to the ER at PRH in almost 10 years. I found myself there the other night due to continuous vomiting/dehydration/high white blood count showing infection. I was treated by Dr Matthew Lombardi. I haven’t felt that much care …
I have recently moved up to southern Maine from Massachusetts and needed an outpatient procedure done. I was very impressed and pleasantly surprised with the efficiency of the registration process and the kindness and caring of the nurses. I would absolutely return to PRH for any other tests or procedures I might need in the future.
I will never go to Portsmouth Hospital again. The ER misdiagnosed me and sent me home. After seeing my regular doctor I called and told them what she found and they performed an “investigation” and determined they provided adequate care. …
I was a short term overnight patient recovering from spinal surgery on surg 3. I cannot say enough good things about the staff, nurses and aides. Lots of sick people needing lots of attention and they responded graciously while under lots of pressure.
Our visit for a procedure for my elderly mother was a very rewarding experience. The staff was professional, extremely kind and caring. The procedure went well and has proved very beneficial to my mother’s health!
I was at the ER for 24hrs post-accidental tree crash that totaled my daughter’s car me included. Staff was great. However the ER physician and consulting neurosurgeon showed up only at discharge to justify their billing. Even if they were …
While the care was good, Portsmouth Hospital continues to run out of ER rooms and has patients are stacked up in the hallway with no privacy. I know much more private health information about others than I ever wanted to know. This really needs to be addressed and corrected.
My 84 year old father recently checked into the Portsmouth ER with a very infected foot. There was only one hospital employee in the ER waiting room checking in many ill patients. Once checked into the ER department, my father was given an …
Worse experience of my life. I came in, let them know that I was pregnant and had extremely high blood pressure and pulse all day long. I was visibly blue and very very cold. I was brought back, the RN tried to put in an IV and couldn’t get …
Went to Portsmouth Regional Hospital for a scheduled procedure. All of the pre-op work done on the phone was professional and helpful. On the day of the procedure the prep was thorough, the staff was great and made me feel comfortable. When …
In these times where hospitals are under staffed the the experience I had was fabulous from the transport from the Seabrook ER to the Doctors, nurses, and the food staff. Very polite, courteous and always a smile on their faces. Right down to the food service.
My care has been quality in the maternity ward but the food is a real issue. I’ve sat on hold for over an hour to order breakfast after 12 hrs without eating and still waited 2 hours for the food to arrive on more than one occasion. The …
I would honestly give this place a 10 if I could. I had the absolute best experience in the maternity ward from walking in the door until the moment we left. From the woman who greeted me at the emergency room and walked me right up to all the amazing nurses and doctors. I would highly recommend this hospital.
The lab technician was courteous and fast.she was great! 5 stars for her. But it has been a week and the doctor’s office states they still do not have the results of my labs. The results were in my patient portal next day. Where is the …
I would of given 5 stars until my experience today. When i was first admitted I had a super nice nurse named Trina. I had another nurse after her who was very nice as well. I forgot her name but she had red wavy hair. I was treated great, …
I did not have to wait to be seen in Gastroenterology as long as I thought I would. The staff registering me upon entry was also very courteous and helpful. The whole process was pretty pleasant and uneventful due to the atmosphere presented by the employees. I was thankful for that!
Today I was seen for low blood sugar causing fainting spells, The staff from the minute I walked in, until I left made sure I was safe. My nurses including my LNA where amazing and the doctor was exceptional. I could tell they all had one thing in common and that was making sure I was safe, and comfortable.
It was as though every person I encountered was having their best day ever. Very polite and courteous, taking the time to explain what I should expect. Parking was a little tough, if you guys keep up this great patient care, you will be needing a parking garage!
I’d like to thank to Medical staff and support staff that helped to keep me as comfortable as possible in a stressful situation, and help to find and fix my medical emergency. I know hospitals (especially the ER) are under staffed and the …
I cannot say enough about my recent knee replacement surgery at Portsmouth Hospital. All the nurses, who took care of me, were fantastic!!!! They are all hard working, caring and kind! From my pre-op nurse Rose, first recovery nurse Abby, …
As always, the staff for mammograms was pleasant and professional and I trust them to take good care of me. Unfortunately this time when I checked in it didn’t go as smoothly as in the past. I waited in the large waiting room for nearly an …
Went in for a CT scan only, which requires a blood test before. CT scan was fine, though it took 3 hours. Blood test revealed I had low potassium, so I agreed with the nurse’s suggestion that I stay for one extra hour for a potassium IV. …
Efficient, caring, compassionate visit for my outpatient procedure at Portsmouth Regional Hospital. Clear communication from arrival, check in through departure. Preparation and care in the “holding” room was exemplary. The medical team in …
I went in for an ultrasound on my leg due to an injury. It was a great experience. I checked in and was directed to the waiting area for radiology. After a short wait a very nice technician came for me and did the procedure. I was in and out in just over an hour. Love our Portsmouth Regional Hospital.
I was scheduled to get a comp and pen evaluation for my VA disability. I have epilepsy and a TBI. I got superb assistance going from appointment to appointment. I get lost on my own. …
Absolutely Horrible! One of the worst experiences of my life. The ER dept. was totally understaffed. I spent 12 plus hours with little or no assistance, when admitted. I wandered the ER hallway looking for help for my pain. Patients were …
Front desk had my paperwork all set and had me walking over to cardiology within 5 minutes. Nurse came out to greet me before I had my coat off, had me in the room and performed the EKG for the Dr. …
My recent visits (9/10, 9/12) to the ER were both very positive as Dr. Chang was right on top of things, and kept me informed of concerns and tests. I got a room 9/10, but not 9/12 – but I still had attentive care; the second day from a …
I apologize if I leave anyone out. That said, I want to thank Michael,, Kate, and Ashley in outpatient surgery, and Scott, Jenna, Michaela, and certainly Steve of the third floor surgical staff for the outstanding treatment that I received …
My office visit with Dr. Parsons was great. He is an excellent surgeon and person, 10+, he is tops. I have recommended him to several people who would benefit from his expertise. Upon leaving Dr. Parsons office I registered to have prep lab …
This was my fourth colonoscopy and the third at PRH with Dr. Damianos. I certainly knew the routine and was not the least bit nervous. Check-in, the aid assisting me to the area where I would await the procedure, nurses who took additional …
I didn’t “love” this hospital 🏥, but, I cannot recall a negative experience with myself or my family.
My recent experience with my son went well. Even with Covid, they were able to …