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Read More| Friday | 9AM to 5:30PM |
| Saturday | 9AM to 12PM |
| Sunday | 9AM to 12PM |
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 5:30PM |
| Wednesday | 9AM to 5:30PM |
| Thursday | 9AM to 5:30PM |
101 N 6th St, Allentown, PA 18101
Pure Slander.
Terrible service
Poor service.
I got a job.
No actually news
Delivery sucks
Best news papers
Love it
Good see my boss
I work here in the learning hub
Poor quality journalism, misrepresentation of facts.
The paper isn’t even printed locally anymore.👎 …
Ordered paper 3 weeks ago never got it yet
… Horrible… Some articles seem to be written by 4th graders..
called 5 times to cancel the paper… still getting. 5 times. thats really bad.
Head start for children they are great i would recommend them to anyone
The worst service possible. In the bushes? In the alley? Late? Not at all? it amazes me that service like this continues…….
Not a credible news source, not to mention very unreliable service.
Worst service i’ve ever encountered. Can’t get in touch with them by any means whatsoever!
BAD CUSTOMER SERVICE ! Paid for 10 weeks subscription and haven’t received a paper yet !
horrible worst news provider you can’t read any articles online
Terrible absolutely Terrible! They are very misleading with their marketing. False promises and no returns. They are swindlers!!
Paper delivered all my life they’re still here. must be doing something right, good job
I can’t belive that you still block out Europeans because of the GDPR. It’s been over a year and I still can’t visit your website. What a shame.
very bad service first time, I have given them a second chance sorry I did. could not reach the delivery person, or leave a message voice box not set up.
Try and call, all you get is some person in the Philippines who speaks broken English. All I’m trying to do is stop a paper I neither pay for or want!
Who thinks they can charge to use their website. You can get the Sunday Paper for 1.00 at the dollar store. Bizarre company.
If I could give a zero I would only subscribed for weekends and so far have had to call them every time to tell them my paper wasn’t delivered
I’ve asked them 5 times now not to throw their trash (newspaper) on my lawn. They have terrible customer / non-customer service.
Customer service is in the Philippines….seriously, Morning Call? You are our “local” newspaper for the Lehigh Valley and you can’t employ a few Customer Service Reps? Shame on you!
I think it’s great that they hire the mentally challenged to man the circulation phones. 🙂 However, why there isn’t an option to subscribe online in this day and age blows my mind.
Horrible customer service. You stop the paper while on vacation and they still deliver. I have tried FOUR times to suspend delivery and come home to a yard full of papers each time.. Just awful..
no paper delivery last 2 days. So we are supposed to stay home but do not have the paper.
Over priced pieces of paper, the people that deliver are rude, as well as they never put my paper where i asked them to. So i cancelled my subscription 🤬🤬 …
The best place to get news in the Lehigh Valley. They break the most stories and have the most in-depth reporting out of all the local news sources.
Would give a Negative 5 if possible. After 75 yrs of family purchasing the paper. It is over. Subscriptions CANCELED!
Terrible delivery service. Call center is not in USA so communication is extremely difficult and they are not very helpful. Their is no one to talk to as messages are never given to anyone in authority.
Would be lovely to have ONE correct week of delivery. For 6 months…..I have had to complain. How hard is it to put a newspaper on a customer’s porch?
New carrier. Missed deliveries and not delivered where requested. Old carrier was wonderful.
Pretty sad with everything going on in the world right now once you reached your “free limit” a page pops up trying to get you to pay to subscribe to the morning call. How about just allowing people to stay connect as we all try to get through this horrible ordeal together. Shame on you guys!!!!
You guys really need to improve your customer relations I walked in the door yeah the security guard there and the security guard made like I was completely invisible because he was talking to an old buddy of his and I mean the security …
You are lucky for getting with out pay, I pay and they keep billing me. I get Saturday and Sunday. Paid December and got a bill 2 weeks later for $29.29. Cancelling as soon as they open.
This is a terrible and very unprofessional outfit. I would urge anyone considering buying a print or digital subscription to reconsider. I ordered home delivery back in October of 2016 and never received a single newspaper. Not only have …
In seven days I received two newspapers and customer service is of no help I even spoke to a supervisor and he is useless I would give zero stars if possible
I am NOT A SUBSCRIBER, however I receive the unwanted paper every weekend. Contacting CUSTOMER SERVICE is USELESS since MULTIPLE COMPLAINTS over MANY MONTHS have FAILED TO STOP the delivery.
STOP LEAVING PAPERS IN MY DRIVEWAY! How many times must I call your company? I don’t care if it’s free I do not want it. Someone should go after Mcall for littering and fine them. I’m not the only homeowner sick of retrieving soggy disgusting newspapers from their property.
Is upset.. I called my local newspaper- The Morning Call to tell them they were delivering to the wrong house, I found out there customer service is in the Philippines! I am mad because I know for a FACT that there are a lot of people in …
The Morning Call still has walk -in service but I only see staff coming and going from this location anymore(and yes I’m on that block daily taking child to school next door,twice a day Monday thru Friday)
This paper has gone downhill, way down. Do you not have spellchecker. Even a Sports article copied from SportsExchange had misspellings. Do I need to show you how to copy and paste? And its true that customer service is in the Philippines, …
I was “sold” a Thursday and Sunday subscription several months ago. I was supposed to have six months on online and PAPER. The paper editions was why I bought the subscription. I wanted the ads and coupons. I could have gotten an online version, daily, for free. I have yet to get a “paper”.
the worst customer service I have encountered. It took 2 different days to call thru a myriad of menu options, entering my account number and verifying my phone number for the representative to ask for the same information. They have …
Since you changed delivery contractors we have problems with no delivery, wet papers thrown into the gutters in the street, missing parts to the sunday paper. your customer service based in the Phillipines is as worthless as your local …
3 weeks in a row – either no paper, a paper in the street, or a paper across the yard down the street. Customer service is useless, and the continuous pre-typed responses are a joke when you are looking for answers, not autonomous humans. …
Customer service is always prompt. The paper is there every morning like clockwork. Columns and articles are helpful in understanding the Lehigh Valley.
The newspaper and online paper is fine. It’s great having both. That being said, the delivery of the newspaper leaves a lot to be desired. When teenagers were delivering my paper, it was done well, they would deliver rain, snow, …
Delivery issues are persistent. Their payment process is an issue . I got two phone calls that my payment was overdue yet Ive been enrolled in automatic payment for years. Record not accurate
gave 1 star because 0 wasn’t an option! their driver threw trash in my driveway, called customer service and they were only interested in selling me a subscription. After a half hour they finally agreed to come clean it up “within 25 minutes.” still haven’t seen them, I guess filing a police report is going to be my only option
Unfortunately you cannot give a zero star rating. My husband and I cannot believe how rudely and disrespectfully we were treated today during a phone call. We recently moved to this area…we received a post card telling us that we would …
Excellent carrier, always on time . This winter, she put paper on front porch so I wouldn’t have to walk to mailbox at curb.
Paper itself is ok. Will continue to support local paper
I’m not to pleased with them I bought my grandmother a two month subscription and in the beginning the first month I think half the papers ended up in the water and she didn’t get to look at them or we didn’t get them and I had to call and …
I was a 1-month subscriber and then canceled. Poor delivery service of a left-leaning paper! And customer service? Don’t bother…their call center is in the Philippines!
Besides the lousy content & one sides reporting for decades, “facts” are NOT just that but twist narrative to suit their own agendas. Why would anyone want to be a biased journalist and be proud of that kind of reporting. They’re not fooling anyone. Disgraceful Humanity at its worse!
If I could give zero stars, I would. Have had this paper delivered on weekends for over a year now and have missed many papers. Delivery and customer service is awful. If I had not gotten a good deal for my subscription, I would have …
I took MC up on a special for digital access to the paper. When the special rate was up, I called and cancelled, which is all done in the Philippines. I never thought to check, but recently noticed that they never cancelled it and have been …
If I could give lower than 1 star I would! Customer service is horrible. It’s located half a world away. You cant understand them and they can’t understand you. Impossible to get any kind of action. What has happened to our home town …
Stick to local news and events! I do not want to pay for your left leaning political news sources and equally biased editing.
Sunday delivery is a joke…….. if they can’t find people to deliver it..ok Just don’t mention you even have a Sunday paper and reflect it in your prices. Today makes 5 weeks in a row w/out the Sunday paper, and yes it’s happened more …
The worst customer service i have ever ever encountered. I have not received my paper on a daily basis and called each day 6-7 each and every day for 2 weeks and it is still not resolved as of this pist. Cudtomer service in Phillippines routinely remarks ” we apologize for the inconvenience.”, but does nothing to resolve the issue
If the paper person can’t put the paper on porch , then you can cancel paper . I only get it on Thursday and Sunday because of this , I like the Northampton press but if I have to walk down my sidewalks in rain and snow , then I don’t need …
The price I was paying for the paper has doubled! And on top of that they started a $3.50 fee for having a printed invoice. They do that bc they increase your rate at any time and then it will just be automatically taken out of your account instead of seeing it on a paper invoice first.
Subscribed for biweekly newspaper delivery for 2 months, never received a single paper
I paid for a 2 year subscription in advance. I was told at the 2 year anniversary the subscription would be cancelled. As the time period was coming to an end a received a phone call offering me a “deal”. I said I was not interested and …
STAY AWAY! Personal Subscriptions & Businesses
The personal subscriptions are horrible to non-existent.
Nearly a year and only received a handful of papers in that time. …
Our delivery driver retired on July 17 ? No one has picked up her route, so we, not just ME HOW COME have not recieved a paper since beginning July 18 the phone number for customer service is a person inthe Phillipines. They are of NO HELP Why no real people on USA?
One Star…..NOT even! We have subscribed to The Morning Call for almost 50 years. Over the last two years, their service has been terrible. The papers are not even close to the porch….usually at the end of the driveway, in a …
Horrible in every possible way. Customer service is awful cannot speak to a live person without going thru an endless list of phone options. Eliminated paper delivery as it was late or missing 4 or 5 times each month. On e-delivery and now …
One of the most frustrating experiences I have had to deal with. I have always had the newspaper delivered to my house. I have always loved getting the newspaper. Unfortunately, after several months of picking up wet newspapers thrown …
Don’t bother contacting the morning call for a story they wont answer you or even contact you back if its about allentown police dept unless they agree or benefit from the story.
I have been trying for 3 months to cancel my “free” electronic trial subscription to the Morning Call. I have, at this point, sent over 25 emails to their useless customer service center, and 2 months ago gave up calling their even more …
The writing has many misspellings and articles cut off in the middle of the paragraph. The customer service is atrocious with our complaints being dismissed. The person who delivers our paper is harassing to the point of extortion if we …
It saddens me that the Morning Call is limiting their online viewing access as a way to get money from us. I understand that companies need to make money. I just figured if local businesses can offer huge discounts and or free service …
Since back in March of this year, we have had TERRIBLE MORNING CALL SERVICE! We pay for 7 days a week delivery and delivery to our front porch, which has been the norm for over 65 plus years!! We don’t get the paper half the time, have …
I signed up for the morning call at the Allentown fair where there was a booth selling ride wristbands for cheaper than the fair as long as you sign up for a subscription. It has been two months that I and my mother have been “subscribed” …
You never get to talk to an actual Morning Call staff member. Everything is through their call service and they never fix the problem. I had a subscription and canceled due to little or no delivery service. My 93 year old father insisted …