**Two years later and they did it again!!!!
Once again I never received any bills, they were supposedly sending bills/correspondence to an address I haven’t lived at in over FIVE YEARS and then sent it on …
Super responsive to me wgen I was in agonizing pain and worked me into schedule.Very professional at all levels both mefical staff ad well as clericl staff.Good commincators who care.
What a joke of a place they never helped me i had an 80 awards letter for financial assistance and never told me i needed to send them a letter so guess what i did kept paying for the bill well guys guess what i asked them if i sent my …
Bad experience with the billing, I am still waiting for my bill to be corrected, I have been contacting them every week for over a month and they just keep telling me it’s being looked at, then the next week I get another text saying I owe …
I cant give them a zero, Have a employee who was taken to hospital under workers comp, he kept getting a bill and calling them but they turned him over to collection. The billing department is awful
Scam. Fake. Dishonest.
I just received a text message from this company telling me I can now view my statements via text. I haven’t even been in Columbus, OH for several years.
Same story as others. Never received a bill. Was never made aware by Ohio Health or the hospital that a 3rd party was used to read the imaging. Very shady operation going on here.
Both spinal tap and MRI doctors were very caring, patient, and professional. I would go back if necessary for procedures. I had no worries about any procedural issues with the spinal tap due to the meticulous and kind disposition of the …
I have to put in my 2 cents 😉 lol I have not been to riverside in columbus but 2+2=4 and realized they r somehow connected to the hospital I use in athens and the tests were done there and I was treated great and was not unhappy in anyway. So thank u! …
Receptionist at Radiology dept was very rude. Also, billing is a joke. Never bill you and send it to collections. Make sure you read the rest of the reviews
While I was admitted to, the Berger health care, uninsured, because of dropping my insurance, due to non coverage for pre existing conditions, I have been paying $81.44 for a year and four months.This is outrageous, I should have been able to decline, just another way to get, money from the poor.
They do not bill insurance company correctly and when you call them to fix issue the ignore you then send you to collections. Horrible practice and company.
I have never been to this place or even lived in Ohio (I’m several states away), but I’m getting robocalls about an unpaid bill I supposedly have with them. What a scam.
Appointment was on time. Every one was extremely pleasant. The medical staff was very informative, particularly Mr. Beer the PA-C. Keep up the excellent services.
It would be nice if someone would answer the phone. I keep being on hold and transfered to voicemail only to be told it is full. It’s hard to pay a bill like this. Update- finally got thru and got the bill taken care of,,, so I am upping their stars since they were very polite and professional.
I was in a car accident and Clinton County Memorial Hospital used their services. Since I was stopped at a red light and rear-ended, the other driver was found at 100% at fault. Erie insurance settle and paid all my medical bills. Proof of …
Same story as many of the others here, not a single bill seen from these people and then a collections statement! [edit] AND NO ONE WILL ANSWER THE PHONE!!!!!!!!!!!!! recorded endless ringing as this damned well may wind up in court! [2nd edit] complaint filed w/ Ohio’s Attorney General’s Office
Sent to collections with out receiving a bill. Nothing was billed to insurance. No way to know there was a bill due. The amount due by Riverside does not match the amount in collections.
Recieved a collection notice 4 months after service. Did not receive one bill. How am I supposed to know I owe any money if your not going to bill me. I will not go back there.
Zero stars. Like all the others reviewing this place….I have collection people calling. I don’t remember ever being there. If I were….I have insurance. I should have no bill. Wonder how many people pay …that must be why they do it. What a scam
The cryoblasion was a disaster. After ending back in the hospital ICU never saw the doctor. When I first started getting really sick the doctor on call did not respond. Jacob didn’t “waste his time to come to hopital to check on me. The …
TRYING TO PAY A DECEASED PARENT’S MEDICAL BILL, THEIR PAYMENT SERVICE WILL NOT LET ME PAY IT, EVEN WITH EXECUTOR PAPERWORK AND DEATH CERTIFICATE. GUESS THEY DON’T WANT THEIR MONEY.
Our local ER sends x-rays to Riverside to be read. Besides the outrageous amount that it bills for this service, they are definitely not timely. The ER got us right in and ordered all the labs and radiology within 1/2 hour from our …
Recently discovered that a bill for $49 has been sent to collection. I have never received a bill from Riverside Radiology let alone been notified that this bill has gone to collections! What a joke! I will be disputing this and contacting the BBB and the Ohio Attorney General!
I have NEVER been to Riverside Radiology and Interventional Associates and yet I have had two calls from 330 area code – northeast Ohio phone numbers that claim they are collecting on behalf of this central Ohio company. Given that I have …
Staff was courteous. Dr Gamboa was personable and took plenty of time reviewing my case and offering and explaining various options for treatment, with no pressure toward me to make a decision.
Even though my insurance has been updated to show which is primary and which is secondary, it states it on the Form correctly but they still billed it the opposite.
I received a bill from CMRE financial services for a past due collections notice of $6.29. I never received a bill from Riverside Radiology regarding this, and have no idea what it is for. This company is all about collecting your money and not taking care of patients. Do not use.
So they have the Radiology bit down, but collection of invoices is a joke. I never got a bill from Riverside and didn’t find out about the $35 charge till a collections agency sent me an invoice months later. I want to pay you, but the communication between the hospital and Riverside for billing is poorly handled.
Ohio health hospital used their radiology service. Guess they bill separately than Ohio Health and they didn’t try to reach us for a balance due. They sent it to collections with not billing us themselves in 6 months. Guess we should have …
Echoing what many others are saying here. Never received a bill until the automated call threatening collections. All other bills from this visit received and paid. Definitely some wires crossed in your billing department.
In March 2017 I had Kidney stones which put me in my local ER twice that week. I was not admitted to the hospital either time. In May I received my first billing statement from Riverside Radiology, statement date 5/9/17. It said final …
Billing department is terrible. On the phone on hold for over a half hour. My mother had a stroke in December. Riverside radiology billed this as a workman’s comp claim. Therefore Medicare did not pay the bill. I phoned the billing …
I am giving this place a 1 star review because I can’t give them 0 stars. Like others, I was sent to collections without any notifications or bills beforehand. There were repeated communications where they said they would send an itemized …
I received a collections bill from CMRE Financial from a hospital visit 4 months prior and I can never get ahold of Riverside to pay the bill through them. Evidently my address was wrong even though the hospital has the correct address. …
Same experience as others. I received the services through OhioHealth, but never received a separate bill, just a notice from a collections agency. I’m not sure why OhioHealth would partner with such a company.
Threatened to be sent to collections. I was sent one statement that said “this is not a bill.” I have Medicare and it pays for almost everything all the time, so I disregarded the statement. Now they are sending me to collections??? I’m not even clear what this was for? Poor way of doing business in my opinion.
These people have some nerve ! Left me a message that they had tried several times to contact me about a bill , this was my final notice to pay it or it will be turned over to collections. Really , how about sending me a bill first . It …
Billing department is horrible. Can’t get a hold of anyone to discuss account. Sent account to collections without waiting on the insurance company to process. Never returned my calls. Wonder why we need healthcare reform. Its for companies like this.
Tried to get information on a recent bill sent via my phone. Called and was told my bill was zero dollars. Phone rep would not answer my question to help me understand why I was billed if balance was zero. Felt she was rude and abrupt. Requested a bill for me to review. What happened to customer service?
Looks like I share in the bad experience of so many others in these reviews. Truly awful customer service. Refusing to send my medical bill to the insurance agency to be paid. Then sending me threatening bills to send me to collections …
I went to Riverside Radiology last year and provided my new insurance information. Instead of billing my new insurance company, the bill was sent to my old insurance. I finally was able to contact someone at Riverside and they submitted …
Sent to Collections for $16.67. Did not ever receive a bill. Called the billing department and they admitted that a bill was not sent to me! Really?! Next time I use Radiology at Riverside, an Ohio Health radiologist will read my scan. Never using this company again! Incompetent!
If I could give a 0 Star rating on this company I would… they have billers who are so incompetent and can’t read an EOB correctly for Medicaid patients. I’ve called for 1 bill 4 times because I keep getting bills in the mail for something I …
This place took over eight months to bill me. In that time a new year had come and gone and I switched jobs. The nightmare I spent for a month and a half going through trying to figure out the bill and why it wasn’t covered was obviously …
Same as everyone.. Paid out of pocket, had to pay an additional 337.00 to a collections agency that they reported me too, and never billed me.. They claimed they had the wrong number.. …
If there was an optiin for 0 stars, that is what I would give. My daughter had an ultrasound on her liver that this radiology service did thru a hospital and billed the insurance that it was for a vascular study. We reached out and they …
Same thing everyone is saying on here. I never received a bill. Call from collections which I did pay. How much money are you guys losing to collections? Out of curiosity do you have a 3rd party sending bills out? Someone actually reading all these reviews?
Just like everyone else, they’re pursuing us over a year past the supposed date of service (July 2019). UHC paid 100% of our services throughout 2019. Back in March of this year, which is when this nightmare first started, UHC took care of …
Their billing department is terrible. They send you nothing or don’t even call you until they are ready to turn you in to collection. We will be going out of our way not to use them if possible. I am not even sure how we used them to begin …
4y5m $11.00 debt to this company, by way of collection agency. I have 2 insurance company and have never been billed for anything before or since by anyone. Tried to disputed bill with collection agency a couple of times but they just …
I was great with the radiation staff. The billing process is incompetent. They advised me that they would check into a bill for and stated they would not send it to collections until they verified. Lo and behold I get a letter from a …
I never had any of my bills going to collections in my life. I worked hard and was financially responsible to build up my credit score to where it’s at. However that’s about to change thanks to Riverside’s inferior billing department and …
Like so many others that left reviews, I never received a bill then 5 month later received a letter from a debt collector. This is absurd, how are they allowed to get away with this. Anyone else up for a group lawsuit against them for potentially falsely impacting our credit scores?
I just received an 8,000 bill from a procedure that was covered at 100% from 2019. It’s 7 months later…April 2020. I get the bill yesterday. This is the first bill. They billed the new 2020 insurance in March and of course it was denied …
So I was charged $1255 but I was never billed anything through mail, email or not even a phone call. I was unaware of this bill whatsoever up till January 2021 when I downloaded the app Credit Karma and see that I had bills in collection, …
This is a FRAUD. DO NOT GO TO THIS OFFICE. I have never received services from this office. I haven’t even been in the state of Ohio and I have received multiple fraudulent bills from this company. When you call the office they will not …
Although I paid Riverside Radiology on time, they threatened to report me to a collection agency. The first notice I got from them said that I wasn’t responding to their requests for late payment, but I had never received a request, because …
RRIA claims they sent me a bill in November 2019. I dispute that. I did receive one in December, which I promptly paid. Yet, I received a robo-call this week claiming they will send me to a “collection agency.” …
I have NEVER in my life dealt with a worse company than yours! I contacted your establishment with my approval notification for financial assistance and NEVER received notification back of my updated bill for payment. it is $25 dollars. …
I’m giving one star because I can’t give 0. Riverside Radiology and Interventional Assoc. Inc. sent me to collections for a bill I paid. If you are unfortunate enough to have to use their services be certain to keep copies of all …
Same experience as others. I received a collections bill for $10 with $60 paid, and no previous correspondence saying that I owed them a thing following the initial bill. The bill was paid, yet i’m now disputing a collections bill.
0 stars! I made payment arrangements for my bill and provided them with a debit card number… They took the agreed upon amount out of my account monthly, and then stopped. I thought that the account had been paid in full at that time. Today I received a call from a debt collector! Seriously!!??? Ridiculous Incompetence.
Same as other reviews. Paid a bill from 05/2021. Just now 04/2022 I received a letter from a collections agency for an additional amount. I haven’t received any other bills from this company, I have no idea where this additional charge came from. To top it off, they dont even have my name spelt correctly
I have contacted your customer service department twice asking for my account number or a link to make the payment since billing doesn’t even bother sending me a letter or email. Link never works !! How am I supposed to pay without an account number ? Am I supposed to hack your systems and find it myself?!
They send you bills via text that look like a scam then they send you to collections for not paying them $6. They’re the worst. You can’t talk to their billing department in house.
Similar to everyone else. I was sent to collections over an already paid bill for a medical service in May 2021, it is July 2022 now haha. The medical industry is criminal when it comes to ALL billing departments. They can send you an …
So like others have said this place just seems to be a scam billing operation. I have never been to any of their listed locations and have not gotten any bills from “Riverside Radiology”. They are hard to get ahold of and when I did they …
Hey, all, file an online complaint with the Ohio Attorney General’s Office. I did, and Riverside Radiology is being investigated.Their billing practices are fraudulent. They send bills straight to collection agencies first, without sending …
The WORST customer service. Ever. For MONTHS I have been talking to CS people and sending them my financial aid documents to the address they gave me and it’s been sent back to me EVERY TIME!!! Saying the receiver wouldn’t accept. Then I …
I had an MRI through Orthopedic One in April 2021, I received my statement from Orthopedic One and paid it off. I remembered signing a paper at Orthopedic One prior to the MRI stating I would also receive a statement from Riverside Imaging …
**Two years later and they did it again!!!!
Once again I never received any bills, they were supposedly sending bills/correspondence to an address I haven’t lived at in over FIVE YEARS and then sent it on …
Check the medical board’s website for information on Dr Robert Trent Sickles!
Zero stars. WORST experience I’ve ever had with a medical association.
Received a collection notice before hospital bill even came!
Would absolutely go back. The staff was very nice and helpful. Super quick.
No bill received. Sent to collection agency. Bunch of@#@&$@&#*#
The nurses, doctors, nurse practitioners, etc are absolutely wonderful! They sit and listen and actually care. I recommend this place to anyone
Same thing as everyone else, didn’t get a bill, went straight to collections.
They were all very nice from registration to the imaging. Kristal and Kayla did my CT scan and they were wonderful and fast.
Super responsive to me wgen I was in agonizing pain and worked me into schedule.Very professional at all levels both mefical staff ad well as clericl staff.Good commincators who care.
Scam, never been there and I’m getting voice bot voice mails about collection notices.
Ya boi got a random debt collection letter for a procedure that apparently happened in June, almost 5 months ago now? Epic.
I keep getting bills from this business but I have never lived anywhere near the Columbus area.
I found out I owe $45. But I.dont know what medical procedure I had that would only have a $45. Bill
Had two bills sent to collections without ever receiving a bill or notice.
What a joke of a place they never helped me i had an 80 awards letter for financial assistance and never told me i needed to send them a letter so guess what i did kept paying for the bill well guys guess what i asked them if i sent my …
Bad experience with the billing, I am still waiting for my bill to be corrected, I have been contacting them every week for over a month and they just keep telling me it’s being looked at, then the next week I get another text saying I owe …
This was my 1st visit. They were very flexible with my schedule and the doctor was very nice and patient while I asked all my questions.
I cant give them a zero, Have a employee who was taken to hospital under workers comp, he kept getting a bill and calling them but they turned him over to collection. The billing department is awful
Like others have said, I found out I have a balanced from them because I received something from collections. I would not recommend this company ever.
I got sent a bill for like $400 bucks from here, but I’ve never even been here before.
Never received a bill, sent to collections. Told me they texted me a bill. Not ok.
Too bad you can’t give a zero!
Never received a bill, was told they didn’t have my address. Supervisor said text billing is automated …
Scam. Fake. Dishonest.
I just received a text message from this company telling me I can now view my statements via text. I haven’t even been in Columbus, OH for several years.
Same story as others. Never received a bill. Was never made aware by Ohio Health or the hospital that a 3rd party was used to read the imaging. Very shady operation going on here.
Both spinal tap and MRI doctors were very caring, patient, and professional. I would go back if necessary for procedures. I had no worries about any procedural issues with the spinal tap due to the meticulous and kind disposition of the …
Sent to collections for $20. Never received a bill from them.
I have to put in my 2 cents 😉 lol I have not been to riverside in columbus but 2+2=4 and realized they r somehow connected to the hospital I use in athens and the tests were done there and I was treated great and was not unhappy in anyway. So thank u! …
Receptionist at Radiology dept was very rude. Also, billing is a joke. Never bill you and send it to collections. Make sure you read the rest of the reviews
While I was admitted to, the Berger health care, uninsured, because of dropping my insurance, due to non coverage for pre existing conditions, I have been paying $81.44 for a year and four months.This is outrageous, I should have been able to decline, just another way to get, money from the poor.
Sent directly to collections; no billing ever received. No record that it was ever sent to insurance as there is no EOB. We will not be back.
They do not bill insurance company correctly and when you call them to fix issue the ignore you then send you to collections. Horrible practice and company.
I have never been to this place or even lived in Ohio (I’m several states away), but I’m getting robocalls about an unpaid bill I supposedly have with them. What a scam.
Appointment was on time. Every one was extremely pleasant. The medical staff was very informative, particularly Mr. Beer the PA-C. Keep up the excellent services.
It would be nice if someone would answer the phone. I keep being on hold and transfered to voicemail only to be told it is full. It’s hard to pay a bill like this. Update- finally got thru and got the bill taken care of,,, so I am upping their stars since they were very polite and professional.
I was in a car accident and Clinton County Memorial Hospital used their services. Since I was stopped at a red light and rear-ended, the other driver was found at 100% at fault. Erie insurance settle and paid all my medical bills. Proof of …
Apparently it’s acceptable to bill you 3 months after you had something done. The hospital was very prompt, but these people weren’t.
Same story as many of the others here, not a single bill seen from these people and then a collections statement! [edit] AND NO ONE WILL ANSWER THE PHONE!!!!!!!!!!!!! recorded endless ringing as this damned well may wind up in court! [2nd edit] complaint filed w/ Ohio’s Attorney General’s Office
Sent to collections with out receiving a bill. Nothing was billed to insurance. No way to know there was a bill due. The amount due by Riverside does not match the amount in collections.
Recieved a collection notice 4 months after service. Did not receive one bill. How am I supposed to know I owe any money if your not going to bill me. I will not go back there.
Zero stars. Like all the others reviewing this place….I have collection people calling. I don’t remember ever being there. If I were….I have insurance. I should have no bill. Wonder how many people pay …that must be why they do it. What a scam
The cryoblasion was a disaster. After ending back in the hospital ICU never saw the doctor. When I first started getting really sick the doctor on call did not respond. Jacob didn’t “waste his time to come to hopital to check on me. The …
TRYING TO PAY A DECEASED PARENT’S MEDICAL BILL, THEIR PAYMENT SERVICE WILL NOT LET ME PAY IT, EVEN WITH EXECUTOR PAPERWORK AND DEATH CERTIFICATE. GUESS THEY DON’T WANT THEIR MONEY.
Our local ER sends x-rays to Riverside to be read. Besides the outrageous amount that it bills for this service, they are definitely not timely. The ER got us right in and ordered all the labs and radiology within 1/2 hour from our …
Recently discovered that a bill for $49 has been sent to collection. I have never received a bill from Riverside Radiology let alone been notified that this bill has gone to collections! What a joke! I will be disputing this and contacting the BBB and the Ohio Attorney General!
I have NEVER been to Riverside Radiology and Interventional Associates and yet I have had two calls from 330 area code – northeast Ohio phone numbers that claim they are collecting on behalf of this central Ohio company. Given that I have …
Staff was courteous. Dr Gamboa was personable and took plenty of time reviewing my case and offering and explaining various options for treatment, with no pressure toward me to make a decision.
Even though my insurance has been updated to show which is primary and which is secondary, it states it on the Form correctly but they still billed it the opposite.
I received a bill from CMRE financial services for a past due collections notice of $6.29. I never received a bill from Riverside Radiology regarding this, and have no idea what it is for. This company is all about collecting your money and not taking care of patients. Do not use.
So they have the Radiology bit down, but collection of invoices is a joke. I never got a bill from Riverside and didn’t find out about the $35 charge till a collections agency sent me an invoice months later. I want to pay you, but the communication between the hospital and Riverside for billing is poorly handled.
Ohio health hospital used their radiology service. Guess they bill separately than Ohio Health and they didn’t try to reach us for a balance due. They sent it to collections with not billing us themselves in 6 months. Guess we should have …
Echoing what many others are saying here. Never received a bill until the automated call threatening collections. All other bills from this visit received and paid. Definitely some wires crossed in your billing department.
In March 2017 I had Kidney stones which put me in my local ER twice that week. I was not admitted to the hospital either time. In May I received my first billing statement from Riverside Radiology, statement date 5/9/17. It said final …
Billing department is terrible. On the phone on hold for over a half hour. My mother had a stroke in December. Riverside radiology billed this as a workman’s comp claim. Therefore Medicare did not pay the bill. I phoned the billing …
I am giving this place a 1 star review because I can’t give them 0 stars. Like others, I was sent to collections without any notifications or bills beforehand. There were repeated communications where they said they would send an itemized …
I received a collections bill from CMRE Financial from a hospital visit 4 months prior and I can never get ahold of Riverside to pay the bill through them. Evidently my address was wrong even though the hospital has the correct address. …
Same experience as others. I received the services through OhioHealth, but never received a separate bill, just a notice from a collections agency. I’m not sure why OhioHealth would partner with such a company.
Threatened to be sent to collections. I was sent one statement that said “this is not a bill.” I have Medicare and it pays for almost everything all the time, so I disregarded the statement. Now they are sending me to collections??? I’m not even clear what this was for? Poor way of doing business in my opinion.
These people have some nerve ! Left me a message that they had tried several times to contact me about a bill , this was my final notice to pay it or it will be turned over to collections. Really , how about sending me a bill first . It …
Billing department is horrible. Can’t get a hold of anyone to discuss account. Sent account to collections without waiting on the insurance company to process. Never returned my calls. Wonder why we need healthcare reform. Its for companies like this.
Tried to get information on a recent bill sent via my phone. Called and was told my bill was zero dollars. Phone rep would not answer my question to help me understand why I was billed if balance was zero. Felt she was rude and abrupt. Requested a bill for me to review. What happened to customer service?
Looks like I share in the bad experience of so many others in these reviews. Truly awful customer service. Refusing to send my medical bill to the insurance agency to be paid. Then sending me threatening bills to send me to collections …
I went to Riverside Radiology last year and provided my new insurance information. Instead of billing my new insurance company, the bill was sent to my old insurance. I finally was able to contact someone at Riverside and they submitted …
Sent to Collections for $16.67. Did not ever receive a bill. Called the billing department and they admitted that a bill was not sent to me! Really?! Next time I use Radiology at Riverside, an Ohio Health radiologist will read my scan. Never using this company again! Incompetent!
If I could give a 0 Star rating on this company I would… they have billers who are so incompetent and can’t read an EOB correctly for Medicaid patients. I’ve called for 1 bill 4 times because I keep getting bills in the mail for something I …
This place took over eight months to bill me. In that time a new year had come and gone and I switched jobs. The nightmare I spent for a month and a half going through trying to figure out the bill and why it wasn’t covered was obviously …
Same as everyone.. Paid out of pocket, had to pay an additional 337.00 to a collections agency that they reported me too, and never billed me.. They claimed they had the wrong number.. …
If there was an optiin for 0 stars, that is what I would give. My daughter had an ultrasound on her liver that this radiology service did thru a hospital and billed the insurance that it was for a vascular study. We reached out and they …
Same thing everyone is saying on here. I never received a bill. Call from collections which I did pay. How much money are you guys losing to collections? Out of curiosity do you have a 3rd party sending bills out? Someone actually reading all these reviews?
Just like everyone else, they’re pursuing us over a year past the supposed date of service (July 2019). UHC paid 100% of our services throughout 2019. Back in March of this year, which is when this nightmare first started, UHC took care of …
Received a co pay then charged me more on top of what Medicare paid. Was told when charged copay that it would cover all out of pocket expense.
Their billing department is terrible. They send you nothing or don’t even call you until they are ready to turn you in to collection. We will be going out of our way not to use them if possible. I am not even sure how we used them to begin …
4y5m $11.00 debt to this company, by way of collection agency. I have 2 insurance company and have never been billed for anything before or since by anyone. Tried to disputed bill with collection agency a couple of times but they just …
I was great with the radiation staff. The billing process is incompetent. They advised me that they would check into a bill for and stated they would not send it to collections until they verified. Lo and behold I get a letter from a …
I never had any of my bills going to collections in my life. I worked hard and was financially responsible to build up my credit score to where it’s at. However that’s about to change thanks to Riverside’s inferior billing department and …
Like so many others that left reviews, I never received a bill then 5 month later received a letter from a debt collector. This is absurd, how are they allowed to get away with this. Anyone else up for a group lawsuit against them for potentially falsely impacting our credit scores?
I just received an 8,000 bill from a procedure that was covered at 100% from 2019. It’s 7 months later…April 2020. I get the bill yesterday. This is the first bill. They billed the new 2020 insurance in March and of course it was denied …
So I was charged $1255 but I was never billed anything through mail, email or not even a phone call. I was unaware of this bill whatsoever up till January 2021 when I downloaded the app Credit Karma and see that I had bills in collection, …
This is a FRAUD. DO NOT GO TO THIS OFFICE. I have never received services from this office. I haven’t even been in the state of Ohio and I have received multiple fraudulent bills from this company. When you call the office they will not …
Although I paid Riverside Radiology on time, they threatened to report me to a collection agency. The first notice I got from them said that I wasn’t responding to their requests for late payment, but I had never received a request, because …
RRIA claims they sent me a bill in November 2019. I dispute that. I did receive one in December, which I promptly paid. Yet, I received a robo-call this week claiming they will send me to a “collection agency.” …
Got an MRI, never was contacted back by anyone. The results just sat in MyChart visible but not explained. …
I have NEVER in my life dealt with a worse company than yours! I contacted your establishment with my approval notification for financial assistance and NEVER received notification back of my updated bill for payment. it is $25 dollars. …
I’m giving one star because I can’t give 0. Riverside Radiology and Interventional Assoc. Inc. sent me to collections for a bill I paid. If you are unfortunate enough to have to use their services be certain to keep copies of all …
Same experience as others. I received a collections bill for $10 with $60 paid, and no previous correspondence saying that I owed them a thing following the initial bill. The bill was paid, yet i’m now disputing a collections bill.
I apparently owe them $199 in collections even though I’ve never been and have never gotten a bill.
0 stars! I made payment arrangements for my bill and provided them with a debit card number… They took the agreed upon amount out of my account monthly, and then stopped. I thought that the account had been paid in full at that time. Today I received a call from a debt collector! Seriously!!??? Ridiculous Incompetence.
Collection agency????
Why one star – why not 0 stars?
I am having the same experience as the other numberous reviewers have had. …
Same as other reviews. Paid a bill from 05/2021. Just now 04/2022 I received a letter from a collections agency for an additional amount. I haven’t received any other bills from this company, I have no idea where this additional charge came from. To top it off, they dont even have my name spelt correctly
Same as everyone else. Never received a bill, or submitted to insurance. Just collections calls for something that took place 9 months ago.
I have contacted your customer service department twice asking for my account number or a link to make the payment since billing doesn’t even bother sending me a letter or email. Link never works !! How am I supposed to pay without an account number ? Am I supposed to hack your systems and find it myself?!
They send you bills via text that look like a scam then they send you to collections for not paying them $6. They’re the worst. You can’t talk to their billing department in house.
Similar to everyone else. I was sent to collections over an already paid bill for a medical service in May 2021, it is July 2022 now haha. The medical industry is criminal when it comes to ALL billing departments. They can send you an …
So like others have said this place just seems to be a scam billing operation. I have never been to any of their listed locations and have not gotten any bills from “Riverside Radiology”. They are hard to get ahold of and when I did they …
Went to Orthopedic One for and MRI.
Apparently I also owe this place for the same MRI. They charged me without …
Hey, all, file an online complaint with the Ohio Attorney General’s Office. I did, and Riverside Radiology is being investigated.Their billing practices are fraudulent. They send bills straight to collection agencies first, without sending …
The WORST customer service. Ever. For MONTHS I have been talking to CS people and sending them my financial aid documents to the address they gave me and it’s been sent back to me EVERY TIME!!! Saying the receiver wouldn’t accept. Then I …
I had an MRI through Orthopedic One in April 2021, I received my statement from Orthopedic One and paid it off. I remembered signing a paper at Orthopedic One prior to the MRI stating I would also receive a statement from Riverside Imaging …