I just worked with Michale and Rachel at First Service Federal Credit Union. I have always experienced wonderful service from FSFCU and today was no different. Disputing a charge is never fun. They were very understanding and helpful and I am eternally grateful.
I have been with First Service Federal Credit Union and have worked with several different managers and staff members and have had a great experience with them, and Michale has helped me through some ruff experiences and all of the staff …
I love this form of communication with the bank. It is very helpful to contact the service reps directly and get a response very quickly relating to transactions
I have been a member for years. Every time there has ever been an issue, the staff has always been highly professional and quick. I can not recommend them enough.
Been dealing with First Credit Union for a few years now and gotten a handful of loans great service the employees are nice and help you get what you need done as fast as possible I recommend First Credit Union to anyone I talk to
Only a one star because it requires me to have atleast one. They will allow unauthorized charges on your account and allow companies like vivint to steal your money.
If your looking for a loan for anything , I would suggest skipping this credit union. I tried to make a payment early and you would think I was asking them to turn water into wine. There was no easy way to pay unless you set up an account …
Team members are always fast to answer any questions and help in any way they can, I’ve been a member for two decades and don’t see that ever changing.
Heather was wonderful from the first contact to the end. Consistently responded timely to all inquiries and questions. Everything done on line up to closing. She was very helpful and friendly!
First off let me start by saying I used to work for a bank. I thought I knew the process to follow if you had a problem with a manager or a branch location. I opened my account in 2010 was told that I there were no fees associated with my …
The loan officers were very professional and swift in processing my application. Everything was handled on line except the closing. I would recommend First Service for consideration if you are in need of financing.
FSFCU is a fantastic organization with a terrific team of employees. They really understand the need of small businesses. We have been with them for several years and will continue to go to them first when looking for loan services. Thank you for helping us grow.-KF
Have worked with First Service Credit Union for all of my loans, and they are stellar. Exceptional, personalized customer service, with a friendly voice on the other end. If you are looking for a credit union, this is your place!
I’ve had problems with fraudulent charges double charges and with the app. They where always willing to help me and droped some overdraft fees after fixing double charges from the place that did it. They helped me dispute the fraud charges …
Had difficulties with my credit card and Michale responded with professional and with great service. Fixed my problems in a short time. Thank you so much.
Michale is an awesome point of reference for information about the various programs. She is very responsive and knowledgeable. FirsctCU is a great alternative to traditional banks. Rates are always competitive.
FSFCU is an amazing credit union. I have been an member since 1995 and when ever I need anything they are ready to help. I opened a new home loan closed in less than a month. Amazing company with Amazing associates!
I’ve banked with FSU for 10 years and never regretted it for a moment. Every person I’ve worked with has been kind and accommodating. I always feel secure about banking with them! Cannot recommend them enough!
By far the best banking app yet! The app offers you all the experience as if you were in the bank yourself! Transfer funds, open accounts, see all your accounts activities. Arrange your accounts to fir your viewing. A feature I’m very fond …
I have always been pleased with the service from First Service Federal Credit Union. Michale always goes above and researches to the next step my problems and questions. Thank you.
I had made a silly mistake but, Robyn walked me through the whole event so that it made perfect sense for me. She helped me correct my mistake and it all worked out well! thanks….mk
Kim was extremely helpful and patient in answering my questions. She also sent me information very promptly. I am very pleased with FSFCU. Highly recommend!
I received quick, friendly, and informative customer service. I needed to update my address and I was informed of some coming changes to my account that I did not already know. Michale was very helpful and professional.
I cant sing Heathers praises enough! She is wonderful to work with when buying a home! She’s helped us now twice buy homes!! She responds in a timely manner, gets the job done & is wonderful to work with. She knows her stuff and I would recommend her to anyone and everyone who is looking to buy a home or even refinance.
This branch has great professional people. They have served us very well since their opening. I just experienced the best real estate closing I ever had on a mortgage, thanks to Heather.
Quick response from Michale and she went above and beyond by giving me the option of downloading the 1099 form rather than waiting for it in the mail. Kudos Michale!!
I have been with First Service for years. Everyone has always been very helpful and professional. Today Michelle has been very helpful with a getaway we have planned in a few months. …
Michele, with card services really bent over backwards to help me. She messaged me many times over the course of a 2 week period looking for my payment. She told me exactly was was happening in detail with the account and thoroughly …
I spoke with Kimberly at the Groveport location a few times about a few different issues and she went above and beyond every time, no questions asked. She is definitely an asset to the company and I’m glad I had the pleasure of meeting her.
The team here responds to your needs quickly when requesting information. Kimberly recently provided quick information back to me regarding my Visa Card which is great customer service. Thank you!!!!
1st Service CU has been monumental in helping not just me, but my family as a whole. Recently, I needed help, and Michale helped me and went above and beyond to ensure all questions were answered! Thank you so much!!!
Noticed a charge on my debit that I didn’t recognize. Chatted with Michale about this and what my concern was. Michale took the time to go above and beyond to track what company it came from and when and helped me to have my problem resolved promptly. Why I have stayed a member for 30+ years! Thank you Michale!!
My First Service Federal Credit union is absolutely the best. I have been with them over thirty years of excellence. I will forever be grateful to have by my side for being professional and always providing with the care I have needed!!’n
Michale was very prompt, friendly and helpful. She answered my questions fully and made sure I understood the answers. Been a 1st Service member a long time, and plan on staying.
The refinance process was easy and well supported. I most appreciate being able to communicate via email throughout so I could continue to work remotely and meet the needs of the activities to provide paperwork and complete applications. …
I noticed there were charges on my account that were not from me. I recently got married in 2017 and not to my recollect, I saw there was a charge for $213.69 on my account that my husband had subscribed to back when. I quickly noticed it …
Michale was very helpful when dealing with a missing card. She went out of her way to make special arrangements for me to get a new card. She followed up promptly and was very professional. Thank you, Michale!
I love the convenience of being able to chat to someone at my bank and actually get the issue resolved. Did I mention how kind, helpful and knowledgeable they all are 🙂
Customer service chat option has been extremely helpful. Michael and other staff members help out quickly. Being a member of First Service Credit Union comes with many perks, including great customer service.
Very pleased with 1st Service. They are super nice and helpful and I like them more than a regular banking institution. Very quick to respond on messages. I highly recommend them for all your banking needs.
The ladies at First Service Federal Credit Union did a fabulous job guiding us through the refinance of our home mortgage. We were able to save money overall, with a moderate monthly payment. It was a winning situation. We have been members for over 27 years, and we wouldn’t think of trusting anyone else with our personal banking needs.
I’m always met with a level of professionalism when needing help with whatever issues I have. Responses to messages over their app are expedient. No matter if I’m speaking to a representative over the phone or in person, it’s ends the same …
I love this Credit Union. I left my ATM card in the ATM and I was looking for the card all weekend. Monday was a holiday so they were closed but first thing Tuesday morning the bank informed me that I left the card there and that they have …
Kimberley made my experience so quick and easy! I was dreading reaching out regarding getting my loan pay off letter. I just KNEW I would have to go in to a branch even though I don’t live anywhere near one. But nope! Kimberley sent it immediately through the app. So painless and a weight off of my shoulders.
The team here at FSCU did a fantastic job today. I had a car loan with another CU and it was time to pay the car off. There were some technical issues. The ladies at First Service found a way to get this taken care of. I opened this account in 1978 and the service continues, Thanks again
Michael was very responsive when I had concerns about a questionable charge on my account. The responses were detailed and thorough and ultimately helped me resolve the issue in a timely manner. I continue to value and appreciate the service offered at First Service Federal Credit Union.
I have been banking here over 25 years, everytime I have had an issue, the employees have been kind and helpful. I really hope they keep growing all over Ohio!
I have banked here for 4 years and love all the staff, they are most helpful in solving problems. it is nice to be known in a bank when you walk in. Big banking with a small town feel. Michale was most helpful today with getting me access to my statements. A+++ service!!
No words would would explain the great experience I have with FirstCU Credit Union and staff, they would do what it takes to keep customers satisfied, I really appreciate the great service. thanks Careissa and Michale for great work 🙏 …
Michale was a great help when i was going out of town. Putting a notification on my account that i was out of town where i was so i would not have any trouble using my debit card and also how to find debit machine to use with out extra charges. thanks so much
I can’t ever say enough good about first service credit union. They are always willing to work with you and assist in any needs you have. Heather and Mark were amazing in the refinance of my rental property and made things smooth and …
I have been a FSFCU member for over 20 years and the quality of the staff and service has always been exceptional and my most recent trip to the Groveport office was not different. Great customer service, quality work and very efficient. I highly recommend!!
I have been a decades-long account holder with First Service FCU. Top notch customer service was always provided with In-person visits. This is a solid reliable Credit Union that has always served my family well even when our family …
I have been with FIrst Service Federal Credit Union for over 10 years. They really came through for me in my time of need. A special thanks to Michale, she has been excellent.
When I called First Service about needing some past credit card transaction forms, in a special format, the card services employees did a wonderful job of supplying the files promptly and kindly! Thanks for always taking such great care of us with our personal and business banking needs!
I have been very happy with the service I receive from First Service Federal Credit Union in Hilliard, OH. Their website for online transactions is super easy to navigate and their online chat team is very helpful in finding the …
We have been members at First Service Federal Credit Union for over 30 years. They are extremely helpful every time we need to contact them. But this time, Michale went above and beyond what I was expecting! I initially contacted her for …
Michael was who took care of my card problem. He fixed the issue. Excellent customer service. First Service Federal Credit Union has always been there for my banking needs. Excellent staff!
I’ve been a customer of First Service for many years and have always received great customer service. This experience was no different. Michale responded to my online request within 24 hours and I had my question answered. That’s what I …
I really love this credit union. I really appreciate how helpful Carissa and Michale have been. Both very responsive to me messages via the app (the app is awesome too).
Nicole worked tireless for me to get everything needed to get my car loan completed before my scheduled appointment to pick up my vehicle. Late in the day my wife was having trouble finishing he electronic documentation and Vicki remained …
The chat function is so awesome, the team at FSCU are very quick to respond but take the time to break things down clearly with all options. Thank you for being such a great partner FSCU team.
I have been with 1st Service Federal Credit Union since 1966 and have always received great service from all of their employees and Michael from the credit card division is always very helpful with handling any problems or support. Joseph W.
First Service Credit Union provides outstanding service every time. They are customer focused and treat me as an individual versus a number. Highly recommended
I have been banking with First Service Federal Credit Union for over 20 years now and can say that they have always been able to assist me with whatever I need. They have an “Ask About” section and I have never had bad customer service. …
Michale is very helpful , quick and courteous. It is a great to work with someone so helpful and courteous. She resolved my problem and answered all questions quickly and provide opinions.
I sent a message to First Service CU for an emergency withdrawal and Michale was a great help in getting everything taken care of before I even stepped foot in the branch. This made everything so much easier and faster. Thank you FSCU!
Michale was my bank representative today . I had a charge that I had not made . And she took care of everything so fast . All I had to do was stop at the branch in Groveport and pick up my new bank card and sign a few documents . I was out …
I have always had great service with 1st service federal credit union. Everyone I have ever dealt with has made sure any questions I had were answered and they made sure I understood what was meant or that I knew what to do. …
Michale is wonderful and always has time forme, GODBless her
I just worked with Michale and Rachel at First Service Federal Credit Union. I have always experienced wonderful service from FSFCU and today was no different. Disputing a charge is never fun. They were very understanding and helpful and I am eternally grateful.
I have been with First Service Federal Credit Union and have worked with several different managers and staff members and have had a great experience with them, and Michale has helped me through some ruff experiences and all of the staff …
Quick fast experience!
They are the best bank
Great customer service
Thank you for your help Michale.
Always helpful & supportive!
I like the quick response THANKS
Quick response,accurate information.
Quick response when questioning a charge on my account.
Very quick and professional service!
Great customer service (as always).
They don’t seem to want new customers. They make it impossible to open an account.
Michale is always great and pleasant
This branch has the slowest drive through I have ever been to…
Very quick response time to a question posted after hours, with a nicely detailed reply.
Very quick and easy process, professional staff and helpful
In-App chat with a banking rep! Next level convenience! 😁 …
The people work very hard here to take care of their Customers
Very helpful and professional I love First service.
Very smooth process, Heather Jacks was awesome to work with.
Awesome customer service! Very helpful, knowledgeable and respectful!
Even during Covid First Service Federal Credit Union customer service is amazing!!!!!
Michael responded quickly to my message and was able to help me with my issue.
Alway there to help and for over 15 years no problem with any of my account balances.
Very nice professional attitudes. Respond to inquiries very quickly.
If I could give negative stars I would. They don’t want to work with you. Definetely not looking for new customers.Will never go back.
Very helpful and very quick with their services!
Very quick and accurate response to fixing a Venmo problem. Thank you!
Great place to bank, very helpful staff, highly recommended!
Great customer service.
All personnel go out of their way to assist customers. Wish more places handled their clientele so well!
I am and always have been proud to be a member . Thank you Heather Jacks and the staff of FSFCU.
Michale was so helpful and fixed our problem right away!
I was responded to, as always, quickly and thoroughly. Very professional.
Very easy to apply for and every questioned answered and completed in a timely manner. Thank you for my great experience!
Awesome communication & wonderful customer service
Love the people at 1st Service they are always thinking of the customers first…
Michale was very helpful! My experience with First Service has been remarkable!
Thank you so much. You deserve a raise 🙂 …
I love this form of communication with the bank. It is very helpful to contact the service reps directly and get a response very quickly relating to transactions
Michale was extremely helpful in helping with a charge and we found the problem.
Michale was great, and very helpful when I reached out for assistance 🙂
Very efficient, friendly, and helpful!
Very prompt and helpful customer service.
Michele is a helpful woman and is willing to treat others kindly
They are always there for me when I have a problem they never put me off they are very helpful and I am very pleased with the way they handle things
I sent a message on the FirstCU App and had an answer quickly. I loved the ease of sending a message and getting an answer.
I have been a member for years. Every time there has ever been an issue, the staff has always been highly professional and quick. I can not recommend them enough.
The customer service is terrific. Special thanks to Michale for all of her support to meet my needs.
Been dealing with First Credit Union for a few years now and gotten a handful of loans great service the employees are nice and help you get what you need done as fast as possible I recommend First Credit Union to anyone I talk to
Only a one star because it requires me to have atleast one. They will allow unauthorized charges on your account and allow companies like vivint to steal your money.
If your looking for a loan for anything , I would suggest skipping this credit union. I tried to make a payment early and you would think I was asking them to turn water into wine. There was no easy way to pay unless you set up an account …
Team members are always fast to answer any questions and help in any way they can, I’ve been a member for two decades and don’t see that ever changing.
Fixed my situation by giving me information on how they could help solve the problem
Michale answered my every question promptly. She is great to work with at First Service. Thank you Michale.
Heather was wonderful from the first contact to the end. Consistently responded timely to all inquiries and questions. Everything done on line up to closing. She was very helpful and friendly!
Michele and Carissa have been absolutely amazing to work with on an issue our organization was having. We cannot thank them enough!
Outstanding service, super quick response and took care of me in no time at all. First Service Federal Credit Union is the best!!
michale was very helpful and friendly 🙂
First off let me start by saying I used to work for a bank. I thought I knew the process to follow if you had a problem with a manager or a branch location. I opened my account in 2010 was told that I there were no fees associated with my …
The loan officers were very professional and swift in processing my application. Everything was handled on line except the closing. I would recommend First Service for consideration if you are in need of financing.
Took care of everything showed a sense of urgency to help
Michale was on top of my question responded quickly First Service truly has provided me with a great banking experience
Michale helped me over the app through the chat feature. Got my problem fixed and a new card sent to me within a few messages. Thank you!!
FSFCU is a fantastic organization with a terrific team of employees. They really understand the need of small businesses. We have been with them for several years and will continue to go to them first when looking for loan services. Thank you for helping us grow.-KF
Michale Adams was very good in helping me a dispute in on a charge we did not initiate. Thank you.
Have worked with First Service Credit Union for all of my loans, and they are stellar. Exceptional, personalized customer service, with a friendly voice on the other end. If you are looking for a credit union, this is your place!
I’ve had problems with fraudulent charges double charges and with the app. They where always willing to help me and droped some overdraft fees after fixing double charges from the place that did it. They helped me dispute the fraud charges …
Had difficulties with my credit card and Michale responded with professional and with great service. Fixed my problems in a short time. Thank you so much.
Michale is an awesome point of reference for information about the various programs. She is very responsive and knowledgeable. FirsctCU is a great alternative to traditional banks. Rates are always competitive.
All the folks I’ve dealt with at First Service have always been helpful and considerate. A great place to do your banking and finance.
FSFCU is an amazing credit union. I have been an member since 1995 and when ever I need anything they are ready to help. I opened a new home loan closed in less than a month. Amazing company with Amazing associates!
I’ve banked with FSU for 10 years and never regretted it for a moment. Every person I’ve worked with has been kind and accommodating. I always feel secure about banking with them! Cannot recommend them enough!
By far the best banking app yet! The app offers you all the experience as if you were in the bank yourself! Transfer funds, open accounts, see all your accounts activities. Arrange your accounts to fir your viewing. A feature I’m very fond …
I have always been pleased with the service from First Service Federal Credit Union. Michale always goes above and researches to the next step my problems and questions. Thank you.
I had made a silly mistake but, Robyn walked me through the whole event so that it made perfect sense for me. She helped me correct my mistake and it all worked out well! thanks….mk
Kim was extremely helpful and patient in answering my questions. She also sent me information very promptly. I am very pleased with FSFCU. Highly recommend!
I received quick, friendly, and informative customer service. I needed to update my address and I was informed of some coming changes to my account that I did not already know. Michale was very helpful and professional.
I cant sing Heathers praises enough! She is wonderful to work with when buying a home! She’s helped us now twice buy homes!! She responds in a timely manner, gets the job done & is wonderful to work with. She knows her stuff and I would recommend her to anyone and everyone who is looking to buy a home or even refinance.
CONGRATULATIONS for making $5.00 off of me to pay my bill on line!
Micaela was excellent. Helped with a problem with my account and has me a card ready to pick up. I couldn’t ask for better service
Sheila Allard
This branch has great professional people. They have served us very well since their opening. I just experienced the best real estate closing I ever had on a mortgage, thanks to Heather.
Quick response from Michale and she went above and beyond by giving me the option of downloading the 1099 form rather than waiting for it in the mail. Kudos Michale!!
I have been with First Service for years. Everyone has always been very helpful and professional. Today Michelle has been very helpful with a getaway we have planned in a few months. …
Michele, with card services really bent over backwards to help me. She messaged me many times over the course of a 2 week period looking for my payment. She told me exactly was was happening in detail with the account and thoroughly …
I spoke with Kimberly at the Groveport location a few times about a few different issues and she went above and beyond every time, no questions asked. She is definitely an asset to the company and I’m glad I had the pleasure of meeting her.
The team here responds to your needs quickly when requesting information. Kimberly recently provided quick information back to me regarding my Visa Card which is great customer service. Thank you!!!!
1st Service CU has been monumental in helping not just me, but my family as a whole. Recently, I needed help, and Michale helped me and went above and beyond to ensure all questions were answered! Thank you so much!!!
Noticed a charge on my debit that I didn’t recognize. Chatted with Michale about this and what my concern was. Michale took the time to go above and beyond to track what company it came from and when and helped me to have my problem resolved promptly. Why I have stayed a member for 30+ years! Thank you Michale!!
My First Service Federal Credit union is absolutely the best. I have been with them over thirty years of excellence. I will forever be grateful to have by my side for being professional and always providing with the care I have needed!!’n
Michale was very prompt, friendly and helpful. She answered my questions fully and made sure I understood the answers. Been a 1st Service member a long time, and plan on staying.
The refinance process was easy and well supported. I most appreciate being able to communicate via email throughout so I could continue to work remotely and meet the needs of the activities to provide paperwork and complete applications. …
I noticed there were charges on my account that were not from me. I recently got married in 2017 and not to my recollect, I saw there was a charge for $213.69 on my account that my husband had subscribed to back when. I quickly noticed it …
Michale was very helpful when dealing with a missing card. She went out of her way to make special arrangements for me to get a new card. She followed up promptly and was very professional. Thank you, Michale!
Michale is very courteous and was able to help me very quickly.
I love the convenience of being able to chat to someone at my bank and actually get the issue resolved. Did I mention how kind, helpful and knowledgeable they all are 🙂
Customer service chat option has been extremely helpful. Michael and other staff members help out quickly. Being a member of First Service Credit Union comes with many perks, including great customer service.
Very pleased with 1st Service. They are super nice and helpful and I like them more than a regular banking institution. Very quick to respond on messages. I highly recommend them for all your banking needs.
The ladies at First Service Federal Credit Union did a fabulous job guiding us through the refinance of our home mortgage. We were able to save money overall, with a moderate monthly payment. It was a winning situation. We have been members for over 27 years, and we wouldn’t think of trusting anyone else with our personal banking needs.
I’m always met with a level of professionalism when needing help with whatever issues I have. Responses to messages over their app are expedient. No matter if I’m speaking to a representative over the phone or in person, it’s ends the same …
I love this Credit Union. I left my ATM card in the ATM and I was looking for the card all weekend. Monday was a holiday so they were closed but first thing Tuesday morning the bank informed me that I left the card there and that they have …
Kimberley made my experience so quick and easy! I was dreading reaching out regarding getting my loan pay off letter. I just KNEW I would have to go in to a branch even though I don’t live anywhere near one. But nope! Kimberley sent it immediately through the app. So painless and a weight off of my shoulders.
The team here at FSCU did a fantastic job today. I had a car loan with another CU and it was time to pay the car off. There were some technical issues. The ladies at First Service found a way to get this taken care of. I opened this account in 1978 and the service continues, Thanks again
Michael was very responsive when I had concerns about a questionable charge on my account. The responses were detailed and thorough and ultimately helped me resolve the issue in a timely manner. I continue to value and appreciate the service offered at First Service Federal Credit Union.
I have been banking here over 25 years, everytime I have had an issue, the employees have been kind and helpful. I really hope they keep growing all over Ohio!
Have three loans with First Service Federal Credit Union, great people, very helpful, always pleasant to deal with, I highly recommend them.
I have banked here for 4 years and love all the staff, they are most helpful in solving problems. it is nice to be known in a bank when you walk in. Big banking with a small town feel. Michale was most helpful today with getting me access to my statements. A+++ service!!
No words would would explain the great experience I have with FirstCU Credit Union and staff, they would do what it takes to keep customers satisfied, I really appreciate the great service. thanks Careissa and Michale for great work 🙏 …
Michale was a great help when i was going out of town. Putting a notification on my account that i was out of town where i was so i would not have any trouble using my debit card and also how to find debit machine to use with out extra charges. thanks so much
I can’t ever say enough good about first service credit union. They are always willing to work with you and assist in any needs you have. Heather and Mark were amazing in the refinance of my rental property and made things smooth and …
I have been a FSFCU member for over 20 years and the quality of the staff and service has always been exceptional and my most recent trip to the Groveport office was not different. Great customer service, quality work and very efficient. I highly recommend!!
Michale helped me greatly when I lost my card and needed to order a new one along with an address change.
I have been a decades-long account holder with First Service FCU. Top notch customer service was always provided with In-person visits. This is a solid reliable Credit Union that has always served my family well even when our family …
I have been with FIrst Service Federal Credit Union for over 10 years. They really came through for me in my time of need. A special thanks to Michale, she has been excellent.
I was headed to the vet when i got a weird call about my banking information. Michael was able to tell me instantly if it was fraud or not. Thank god!
When I called First Service about needing some past credit card transaction forms, in a special format, the card services employees did a wonderful job of supplying the files promptly and kindly! Thanks for always taking such great care of us with our personal and business banking needs!
I have been very happy with the service I receive from First Service Federal Credit Union in Hilliard, OH. Their website for online transactions is super easy to navigate and their online chat team is very helpful in finding the …
We have been members at First Service Federal Credit Union for over 30 years. They are extremely helpful every time we need to contact them. But this time, Michale went above and beyond what I was expecting! I initially contacted her for …
Michael was who took care of my card problem. He fixed the issue. Excellent customer service. First Service Federal Credit Union has always been there for my banking needs. Excellent staff!
I’ve been a customer of First Service for many years and have always received great customer service. This experience was no different. Michale responded to my online request within 24 hours and I had my question answered. That’s what I …
GREAT bank, GREAT customer service. I’ve been with them for 10+ years and I have never had any issues!
I really love this credit union. I really appreciate how helpful Carissa and Michale have been. Both very responsive to me messages via the app (the app is awesome too).
I’m very pleased with the service I received from Michael. He helped me expediently and was very polite and understanding.
Nicole worked tireless for me to get everything needed to get my car loan completed before my scheduled appointment to pick up my vehicle. Late in the day my wife was having trouble finishing he electronic documentation and Vicki remained …
Michelle A. was quick with her response and handled our situation. Took care of everything for us. We really appreciate that.
Michelle was very professional and very friendly and answered all my questions In a timely matter she is an asset to your company.
The chat function is so awesome, the team at FSCU are very quick to respond but take the time to break things down clearly with all options. Thank you for being such a great partner FSCU team.
I have been with 1st Service Federal Credit Union since 1966 and have always received great service from all of their employees and Michael from the credit card division is always very helpful with handling any problems or support. Joseph W.
First Service Credit Union provides outstanding service every time. They are customer focused and treat me as an individual versus a number. Highly recommended
I have been banking with First Service Federal Credit Union for over 20 years now and can say that they have always been able to assist me with whatever I need. They have an “Ask About” section and I have never had bad customer service. …
Michale is very helpful , quick and courteous. It is a great to work with someone so helpful and courteous. She resolved my problem and answered all questions quickly and provide opinions.
Michale was super helpful in letting us process our skip a pay. The customer service from here is always exceptional.
I sent a message to First Service CU for an emergency withdrawal and Michale was a great help in getting everything taken care of before I even stepped foot in the branch. This made everything so much easier and faster. Thank you FSCU!
Michale was my bank representative today . I had a charge that I had not made . And she took care of everything so fast . All I had to do was stop at the branch in Groveport and pick up my new bank card and sign a few documents . I was out …
I have always had great service with 1st service federal credit union. Everyone I have ever dealt with has made sure any questions I had were answered and they made sure I understood what was meant or that I knew what to do. …