Established in 1992, The Primary Care and Hope Clinic is a health care clinic providing various services to the clients and is located in Murfreesboro, Tenn.
| Friday | 8AM to 4:30PM |
| Saturday | 8AM to 4PM |
| Sunday | Closed |
| Monday | 7AM to 6PM |
| Tuesday | 7AM to 6PM |
| Wednesday | 7AM to 6PM |
| Thursday | 7AM to 6PM |
1453 Hope Way, Murfreesboro, TN 37129
(Translated by Google) Greetings
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Saludos
(Translated by Google) Adaptable to the needs
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Adaptable a las necesidade
(Translated by Google) Super punctual with appointments
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Súper puntuales con las citas
(Translated by Google) Good care from your staff and excellent doctors
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(Translated by Google) Very friendly! From reception to doctors! 🤩
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(Translated by Google) Excellent very well attended recommended
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You’re better off with the medical bill then going here for free
Primary Care
Best place
Good staff
Blessing to the community
Good doctor
Nice staff
Nice clinic
Slow
Go for meds.
Great care
Awesome
My favorite
This place is a blessing
Great service
Good medical care.
Service there is terrible
Such caring people
Fantastic
Family visit place okay
Excellent Doctor
Best staff anywhere….
Good health care, and pharmacy
Love everyone there!
Jennifer is horrible bad service
Love the doctors here
Wonderful caring professionals.
Best place great people
Nice place for doctor to see
Angela Craig saved me 🦋 …
These ladies are the best.
Love Dr.Willoughby
Not bad
Sweet caring staff
Love my Dr.
They helped me in 2002.
great dr
I love this Doctor Office
Excellent
Polite friendly quick in and out
Love my doc!!
Great pillar within our community
Wait time, depending on why you’re there, is RIDICULOUS
Willabough is the best doc ever!!!!!!
Staff is very friendly and helpful
They are reallh fouced on you
Dr. Chunduru is amazing
Ugh. I need to find a new pcp……asap.
Almost everyone is wonderful.
Wonderful,they has a great staff ,
Really like the Drs and staff
Great Clinic
It’s always busy and keep changing docs
Honest.
Great healthcare provider and experience
Yes for Doctor a Appt see you smile.
A place of hope when you can’t find any thank GOD about for that facility
Wonderful caring physicians.
Good patient care by the providers.
Clean, comfortable. Great customer service.
Great service with all providers.
Hope is the way Amen
They give you good care ❤
Good providers, and they take Medicare.
Good people. Especially Mrs Westergard
Easy check in, minimal wait time, good staff
nice place for doctors. .great staff
Great facility with caring staff and docs
Dr Linnie, is terrific. Love her positivity
Staff are friendly and doctors are great!!
Great Drs that care about their patients
Nice, comfortable waiting room, staff was very pleasant.
The doctor o Saw that day was very disrespectful and I didn’t appreciate her services at all
Meredith Neale is AWESOME!!!😊👍 …
Always. a wonderful experience very professional& best staff ever
Been going here for years, and the staff is amazing.
Love the doctors and the staff. They have imagining on site.
They’re the most caring people you’ll ever meet.
Has been my clinic for over 2 years always taken care of
This is a good place to get your health care needs, taken care of.
Very understanding staff. Got in quick and out quickly. Liked it.
Great place so happy my doctor switched to here
Been going here for a long time and always feel taken care of.
Calls are never returned when you’re waiting on results
Taken my child here for almost 5 years. Doctors here are great!!!
Good doctors and they have their own pharmacy
I have good karma with my doctor at the Primary Care Hope Clinic.
They care about you. I recommend them to anyone.
Thank you Hope Clinic
Hasn’t changed much over the years the only thing that’s really changed is the co-pay the staff still not very friendly especially if you’re not from this country
Great place for people without insurance.
Always get seen quick and Dr. Johnson is great pharmacy is awesome too
Great drs and service. Keep you very informed of your health.
Every time I call either they don’t answer or answer and say can you hold for a min and after 10-20 min on hold I hang up so usually go there which is ridiculous and every time there isn’t but a couple of ppl waiting and there always one eating while the other girl is conversating
Love this place.. love my Dr and nurse here.. so sweet and understanding.
Helpful place, they take good care of you.
Whether it’s physical or mental health related issues, nothing but the best knowledgeable team of professionals you could ever hope to meet.
My primary care doctor left and I wasn’t told that. But the people that work here are great!
Stay away from this place. Jennifer if rude and cold. Making appointments is nearly impossible. Zero care for their patients.
Love this place. Some really smart doctors!
I love Lynne she is the best. I wish she would be in Mboro more days but she worth me waiting.
Low cost healthcare providers are exactly what you get here.. currently trying to find another doctor
Always great service. Love it there. Everyone working so hard to get you all help you need.
Love my primary doctor!
Great staff and sliding scale for those who don’t have insurance
Been waiting 50 minutes and still not called back. Even reminded them once that I was not called yet. Very rude office staff.
I’m really happy with the services I receive. Usually get in the primary quickly but other services have a wait.
I like the way the doctors and staff were patient with my relative. Thanks for your work.
The doctors here are great if you’re on time they get you in-and-out quickly.
Very nice staff and friendly doctor’s.
I love this place. Lab and x-rays on site. Everyone is nice and concerned of your sickess. Very clean area.
Love it
Good doctors but customer service sucks. Even with appointment waiting is way too long. Sometimes an hour
We’ve followed our primary care physician to this place. So far, so good!
They help me when all other Doctors an clinics make it just about money. Love my Dr.
My visits at the clinic are always pleasant. My doctor is very tentative & knowledgeable.
One stop shop for all your primary care. All different types of doctors work here in one building.
Covers physical and mental health. My PCP is Julie Henderson and her nurse is Micky, I love the communication they give me.
Been a patient here for a few years, really nice staff. If you need help you will find it here.
They are very helpful and warm people. The doctors are caring. They genuinely want to help people. Prescriptions are reasonably priced.
Medications not called in after two weeks. Then told I can get them if I can get from murfreesboro to smyrna in 30 mins on a Friday afternoon. I was 2 mins late, they knew I was coming, and they left.
Have nice doctors and low pharmacy prices for medications
Everyone was super friendly. I got the service that I needed. They have discounted services and sliding fee scales. They take most insurance.
Absolutely love them. They ask how my kids are ask me how school is going and when im starting nursing classes etc
They were very good with my kids and upfront about how they work.
Best place in town to take your children or yourself and your family for care
Very friendly ladies at the front desk ! And I love me some dee! She is very friendly and personal in a good way!
Great staff. They certainly take care of you and they are easy to work with. Fully satisfied with the care I receive here.
Have had decent experience with PCP but PLEASE do not waste your time going here for behavioral health. I’ve never felt so belittled or degraded by someone who claims to be a professional on mental health.
I asked for as close to a holistic Doctor as I could get because I am trying to avoid taking chemical medicines. The Doctor the have assigned me is great!
Amazing place! I highly recomend tgus place if you have no insurance. They have a plan and deal based on income and have their own pharmacy.
I have been a patient here for 20 years, its a Christian based clinic, all are professional,sweet,caring and helpful best decision I ever made
LOVE IT THERE! I HAVE A GREAT DOCTOR
JULIE HENDERSON & HER ASSISTANT- MICKIE.
LOVE THE TWO! THEY ARE THE BEST & MY FAVORITE PEOPLE!!
Amazing clinic. Got me to where I needed to go very quickly. So very thankful.
It is a really nice place for when I went there for counseling. The staff is friendly and helpful, the waiting room is nice and they even helped with my medication!
Great personal and considerable Doctors and PA. I highly recommend them.
Best place I’ve had to go since my hospitalization, great staff and very helpful.
Very kind and caring people I have been going over a year without my insulin tried everywhere no one could help me.i got to see one of their doctors they got me my insulin that day at a pricei could afford.truly a god send
The staff here is exceptional. Very little waiting, very friendly & professional. They return calls in a timely manner & their phlebotomist is excellent.
Bluecare Sent my daughter to this office. Wont answer or return calls. Left a message twice and nothing yet. Called multiple times the past couple days! Very mad since my daughter needs to see a doctor
Terrible terrible. Jennifer is hands down the rudest lady I’ve ever met. How they hired this lady idk. I would never reccimend her to anyone. Dr. Lenny is also extremely rude and rushed me out of her room in 10-15 min without hearing anything I said.
I have had a long list of unusual and rare health problems all my life. I think I have finally found a great doctor in Dr. Carter here. The staff are great and I couldn’t ask for a better doctor!
Lorri has very little compassion & understanding for the patients of PCHC and makes me want to seek other care after 20 years of commitment to the clinic.
I love my doc but the front office staff can be a little rude .
I feel like Im the only person here who has had a bad experience but its been a year and Im still traumatized so I figured I would share my day here. …
When i first went to the clinic Dr. Jessica Coleman and her nurse crystal took me straight under their wing and got to working on what all i needed. I have several health issues and until i met them, ignored them because i had very little …
They have friendly staff that will help you no matter the issue.
I go here for a long time now and they do an amazing job. My doctor is Julie Henderson and she’s very good. My nurse is Micki. Love the workers here.
Excellent care. My experience starting with the reception personnel, Dr.Willoughby and his staff as well as the lab staff has all been very positive. I highly recommend Hope Clinic for family care.
Very friendly and helpful staff. I have never waited more than a few minutes before being called back. Love my doctor there.
This place is a joke. My husband with COPD, has pneumonia and can’t get them to call back for an appointment for over a week. Hope their malpractice is up to date. Although, like everything else they do, probably not.
Been at the PCHC for about 8 years now and most of the time I’ve been there, I’ve been pleased with my service. I’ve been a patient with Jenni Straciner and Jessica Coleman. They are the sweetest women you will ever meet; along with there nurses, Jenny and Krystal! I would definitely recommend PCHC!
I love this place and have been going here for years. There are several doctors here who are all caring and amazing. They also have a great sliding scale fee chart for those without insurance.
ROBBIE Web it’s simply one of the finest souls you will ever meet and a highly qualified nurse practitioner. She has been my provider for years. Also Daniel is awesome as well. So you can rest assured that any of the providers you see at PCHC you will be very satisfied and well taken care of and in good hands
Dr Jonson is wonderful! The clinic is clean, the people are all very nice. UPDATE!!! 02/28/2020
DO NOT go to this clinic if you don’t plan on staying ALL DAY!!!!! Dr Johnson is a great Dr.
Some of the kindest medical staff I have ever had the pleasure of dealing with. Julie Henderson and her nurse Mickie are amazing as well as all the staff!I Do believe we have found a team for life.
I go to the clinic for assistance as Saturday is my only day off. They say can’t see me. But could make an appointment during the week. Then she asked if I had insurance. I advised her no. She then tells me too would have to wait till …
They take great care of my mother. It is very hard to find a doctor that is concerned about you as a person, and not just as an insurance claim. They are very patient, caring, and professional. Most of all… they know what they are doing.
Wonderful staff. Friendly and efficient. Make you feel like they really care about your wellbeing. Don’t try to push procedures on you. Try least invasive solutions first. Respect that you know your own body.
This place is terrible. I went in this summer for my first ever visit. The ladies behind reception were too occupied with themselves to acknowledge me verbally. After they finished conversing about their children’s attitudes, I was then …
If you are looking for a super super awesome doctor Mitchell Willoughby is your guy he goes above and beyond more than any doctor I have ever seen in my life he was my father’s doctor my brothers doctor then my doctor takes the time to …
The people here are all wonderful. After 17 years with a Dr who made me feel devalued and like I was only there to pay their bills, this clinic has been amazing.
They’re amazing, always friendly, efficient and never feel judged or uninformed with my health needs. Being able to have labs and quick docs who are great and kind to me and my kids makes all the difference.
The place seems a little dirty that’s unsanitary. When I went to get my paragard I was hurted so bad not even when I had my twins I was hurted so bad. After they place it they just told me to go back in there months but didn’t give me an …
I think Google is not keeping up. I already reviewed them on their own survey to me. But will give them the highest rating because they have taken very good care of me. They also now have a pharmacy with much better prices on many of my …
Amazing people. Ashley Creager is one of the best nurse practitioners I know. She is the kindest and loving person who cares so much about her job and helping people. The nurse is amazing. Everyone is amazing. I love y’all. Thank you!!
This place is fine if it’s your only option. I have gone a couple of times for mental health and 100% would recommend going somewhere else for that. I have had bad experiences with the psychiatric nurse disregarding my side effects to …
Was running late and called. Told to be at office no later than 20 mins after appointment. Arrived exactly at that time and was told I was already marked no show and they weren’t sure if the dr had left. In addition, they double-billed BCBS and won’t refund my money. They said I’ll continue to have a credit.
Love this practice ! Everyone is so friendly and helpful !
Went to see Dr Saunders. He is an outstanding doctor. Explains everything in detail. Thanks doc.😊 …
They treat you with consideration and compassion. Appointments are easy to get. Sliding scale fees based on income. I was desperately ill and uninsured my first visit and they fit me in with a financial counselor to establish my fee …
Always takes them forever to answer the phone. They told me I’d reached my insurance deductible, then the next time I went for an appointment they said I had a past due balance, plus the co-pay for that day as well. I was homeless at the …
Not a good place to bring your sick child to . Even if you arrive early you will still be waiting for 2 hours to be seen only to still be left waiting. Every question is about COVID as if people weren’t having stomach aches or runny noses before .
This clinic helap the community as well as their patients .They have their own pharmacy an they charge based household income. If you need care they don’t provide then they will find someone that does an set you up to see them. One of the …
First time visit was nothing but paperwork and setting up further appointments. Maybe next appointment we’ll get all the paperwork done and set more important appointments to make other appointments to do paperwork to insure they get paid …
The Hope clinic’s mission statement is as follows:
“The Primary Care and Hope Clinic serves as a medical home for uninsured and …
Wonderful staff, truly care about patients. They work with you if you don’t have insurance and offer sliding scale payments as low as $20 depending on income. They also offer discounted prescriptions which is incredible. Chloe the psych …
Already reviewed but will do so again. Non profit. Great care. Pharmacy there also, with much lower prices than most places. They have taken great care of me, and others I know. 4 stars because their back office is not all it could be. …
I love the Hope Clinic! The nurses are always friendly! And I won’t get into my Dr, Dr Angela Crague! She’s the best Dr I’ve ever had! She listens to me and her door is always open for conversation! She always show genuine concern for my health and well being!
Its ok. Sometimes the staff is amazing, one time there was a horrible rude receptionist but i haven’t seen her there in a while. Sometimes you have to see another doctor cause your doctor is booked or not in that day. Some of the doctors …
It’s a very clean nice friendly place the doctor was really nice I don’t mind going there
Excellent patient care. Dr. Willoughby was great. He was very knowledgeable and took time with Randal. Really interested in his patients. We really liked him.
I’m in the medical field and have nothing but good things to say about the Hope Clinic. Always professional, kind and understanding. Staff is very proficient and knowledgeable. I spend time with my NP and don’t feel rushed. Even if it is …
This is the third time my appointment gets canceled. And it’s never like I get told a day or two after I set it. It’s usually after WEEKS of waiting and the day prior. …
Very nice staff. Thorough care.
The Hope Clinic gets me in pretty close to my appointment times. There’s an on-site pharmacy, and they also offer behavioral health services. My PCP is Dr. Willoughby, and in my opinion, he’s the most fun I could have with a doctor. He really listens to my issues and really wants to address my problems.
I’ve had two family members attempt to get long term care for chronic medical conditions and they have received the runaround on appointments and medications. Both have been made to feel like they are at fault for both their medical and …
I really love the Hope clinic I have been going there probably almost a decade. They have helped me immensely and helped my wife as well. They are dependable and flexible and I would not hesitate to continue there even if I got insurance.
I had an issue with scheduling and getting back on proper medication. I was set on not returning to this facility but the staff reached out to me after I left and was prompt about resolving the issue and now I’m very close to being back on track. I recommend this facility to anyone.
I have had such a lovely experience with the Hope Clinic. Everyone from the front office workers to the providers has been courteous, caring, and knowledgeable. I have had nothing but good experiences. The front office staff has been …
Pointless trip. Not impressed with how things work. I had money to pay for my visits. But they wanted check stubs & paperwork. I made an appointment at Murfreesboro Health Department & got an appointment for next week. I waited 3 weeks …
Awesome Clinic! Dr David Johnson is the best Dr in Murfreesboro.
this place have really great doctors but really unprofessional staff that really make us crazy keeping asking us everytime we call for any questions or to make appointment so dumb questions always ask us questions like what’s your insurance …
I finally got answers about a health issue at this clinic… She glad I chose this one
If I could give this place no stars I would. I was referred here after a visit to a mental facility and they’ve been awful almost the whole time I’ve been going. They reschedule my visits all the time, the psychiatrist I went to never …
They are very polite and take excellent care of our family.
The doctors I’ve seen aren’t very caring for their patients. And there is proof Alicia Harper was fully aware I had low potassium since June I was hospitalized last week since it was 2.4 I believe if a doctor truly cared since their …
I cannot recommend This clinic, I went to the clinic for help with fatigue from COVID, I specifically requested a prescription medication that was recommended by a coworker that went through the same strain of COVID I did. Instead I have been prescribed two medications that do not work and cause bad side effects. I am very frustrated.
This place is completely awful. I needed paperwork filled out to return to work, and Mackenzie Haas just laughed and straight up refused to fill it out. Thanks to her, i will be losing my job and my home. She is rude and is the most lazy, …
Previously I waited two weeks for test results & had to contact a manager to even get the results processed. Now I have an infection and it’s taking weeks once again to get my referral for the GI doctor and I’ve left multiple messages & no …
Great clinic. I really like my doctor, Dr. Chunduru. She is a very good doctor. The pharmacy is great too.
Very efficient. They get you in and out quickly. Nurse Practitioners take their time and answer any and all questions. Receptionists need to work on their attitudes but it’s worth suffering thru their unsmiling faces in order to receive great healthcare.
Everyone I have come in contact with here is just amazing! The doctors/nurse practitioners/psychiatrists/therapists/etc are very thorough and keep your best interest at heart. They are also not quick to go straight to throwing a …