I have been seeing Gilley since 2018 yearly and she and the staff are ALL fantastic. There is NO rush like hearding cattle. You are listened too and heard. I will continue my yearly skin checks and am very appreciative of the care I receive at SRD.
Great experience with a knowledgeable Doctor. Pleased so much because he knew prices of additional services off hand and was very up front about what to expect.
Dr Nelson and his team have worked tirelessly to help with issues that I’ve been afflicted with. Some not so easy to diagnose either, as a patient who may have the starting phases of ms I have a plethora of ms type symptoms yet no dx of ms …
I have left 3 messages trying to get information regarding prescriptions my son was given. I have yet to receive a call back. Staff are not very helpful when they do answer the phone. I would not recommend this dermatologist office as the communication and follow through are terrible.
Recently moved to the area and was looking for a dermatologist and decided to call to book an appointment. The receptionist was extremely condescending on the call. I have excellent insurance through my company and this office, due to the receptionist, will not see a dime.
I have been calling leaving messages trying to get results from a appointment I had 3 weeks ago. Aweful communication and follow up skills. Can hardly get anyone to pick up the phone.
The medication that was prescribed to me caused a problem far worse than the mild acne I originally came in for and their receptionist is a very offputting woman. Very rude and short every time I would try to contact the office. So much so that I decided to find a different dermatologist.
I have taken my son and daughter for acne related problems to other skin problems and the staff has been great. I feel they are very knowledgeable and thorough with our visits. We have found our dermatologist office!
Stones River Dermatology in Smyrna along with Dr. Pezhman S. Shoureshi and his staff are fantastic! Never a long wait. They are friendly, efficient and just the best!
MY husband goes to see Gillian Eberlei. She always is gracious and makes you feel like you has all the time in the world for you. I just love knowing that someone in the medical field takes the time to do that.
Thanks to Gillian and her team for listening and serving.
Read this!!
If you are like me then you look for reviews to make a decision. If I were to recommend any dermatologist in the world it is Gillian Eberlei. She works with you …
I’ve gone to the smyrna office quite a few times now and always hated it. The staff there were off putting, condecending and sometimes rude one time over something that wasn’t even my fault. Just felt like a number there. So I decided to …
Originally I was very pleased with Stones River Dermatology. When I arrived at my apt, the receptionist was super nice and I was called back almost immediately! My appointment went very well- I was excited to get started on a new face …
My appointment was at 9am. I was told to be here 30 min early cause I’m a new patient. So I arrived at 8:30am. It is now 10am and I’m still waiting to be called back!!! This is ridiculous!! I instant running a little behind but a hour is …
I needed to call them because apparently Stones River never communicated with my prescription provider but I can never get a hold of them! The machine asked me to leave a message and….2 days later still no one calls back. I’ve tried …
Dr. Nelson is very attentive. Though late in the day he took the time to talk with my 8-year-old son, making him feel important. I feel he truly cares about his patients. Nurses were nice as well and spent extra time to find something for us. I definitely recommend this office.
This review will be detailed in a letter addressed to Dr. Nelson himself, because he is so rarely in the office that I doubt he knows just how poorly his staff conducts his business. If I could give this practice less than one star, I …
I have always received excellent care from Gillian at the Murfreesboro office. My wait times aren’t crazy long & the only complaint I have isn’t something on their end, it’s through my Health Spring insurance. I had horrible psoriasis 3 …
The Dermatologist I used to see moved and after some research decided to give Stones River Dermatology a shot. My first visit was for an unusual mole and annual skin checkup. PA Elizabeth Otter did a full body “scan” to ensure I did not …
My husband went to him for couple of years with severe breakouts that caused internal infections. He did biopsy’s and put him on medication but it didn’t subside. As a matter of fact it only got worse. The worst part was he would call Dr. …
I had an appointment yesterday 1/24. When I got to the office the staff very friendly and helpful. Had to wait about 10-15 minutes to be called back. About 10 minutes with the nurse and in popped the PA- Gillian Choate she made the visit …
I visited Dr. Nelson 3 or 4 yrs ago and later my wife needed treatment. By mistake I only gave one star but his services deserved 5 stars. He provided excellent service, very cordial , explained everything. We were very pleased with …
Very unprofessional office. Had a lipolma removed (well some removed because they didn’t get it all). From unnecessary steriod shots every six weeks to not being able to get anyone to return my phone calls for 3 weeks (I left 6 vm). I …
The fastest doctor visit ever and I wasn’t rushed. They were just so efficient and friendly that I was in and out of there in no time. I have never been to a dermatologist before and there were a few people in the waiting room before me …
Without a doubt the slowest Dr. Office in Murfreesboro and they don’t care. Even the people that work there will tell you Dr or what ever she is Choate is all ways way behind. I now go to Pinnacle Dermatology and Dr. Carrie Elam is great.
Wish I could give a review of the doctor, but unfortunately, due to horrific time management and lack of consideration for patients, I left after over an hour wait. The MR was curt and rude about the delays, which were not my (the patients) …
I’ve been going for years now and SRD has the best providers, nurses, receptionists, and billing staff. They’ve helped with me multiple times when trying to work with insurance/manufacturer programs to get a specialty drug, which gets extremely difficult. They always go above and beyond to help out!
I’ll definitely be seeking care else where as soon as I can. The receptionist I delt with this morning has to be the rudest and ugliest acting individual I’ve met at these facilities. Which is a shame bc I love the doctors and nurses who work here. But this experience has ruined it for me today.
Scheduled appointment for 2:20 pm, arrived half hour early as directed to fill out new patient paperwork. After filling out paperwork proceded to wait. At 2:50 a half hour after my scheduled appointment time I went to check to see when I …
My wife scheduled an appointment for a biopsy, arrived and had the biopsy–came back for the results and was told the results however the “doctor” didn’t agree with the results. Came back for the same biopsy …
I have been seeing Gilley since 2018 yearly and she and the staff are ALL fantastic. There is NO rush like hearding cattle. You are listened too and heard. I will continue my yearly skin checks and am very appreciative of the care I receive at SRD.
Friendly staff. Clean office.
Flawless appointment. Very prompt and thorough.
They have to a better job at answering their phones but good service all in all
They have always got me in quick and everyone is kind and sympathetic to your needs.
I always see Gilley.. she is knowledgeable, efficient and always on time.The staff is always friendly
Great experience with a knowledgeable Doctor. Pleased so much because he knew prices of additional services off hand and was very up front about what to expect.
Great staff. Great practice. Dr. Nelson even stayed past closing to keep me from having to return for a minor procedure.
Dr. Nelson was great, he took his time with me and answered any questions I had. I would definitely recommend him!
Terrible they never answer the phone!
Dr. Nelson has been an absolute life saver and his staff goes above and beyond. They’re all so friendly and accommodating!
Dr. Nelson is an excellent dermatologist. The nurses and office staff are all so kind and professional. I highly recommend Dr. Nelson !
Dr Nelson and his team have worked tirelessly to help with issues that I’ve been afflicted with. Some not so easy to diagnose either, as a patient who may have the starting phases of ms I have a plethora of ms type symptoms yet no dx of ms …
I have left 3 messages trying to get information regarding prescriptions my son was given. I have yet to receive a call back. Staff are not very helpful when they do answer the phone. I would not recommend this dermatologist office as the communication and follow through are terrible.
Recently moved to the area and was looking for a dermatologist and decided to call to book an appointment. The receptionist was extremely condescending on the call. I have excellent insurance through my company and this office, due to the receptionist, will not see a dime.
I have been calling leaving messages trying to get results from a appointment I had 3 weeks ago. Aweful communication and follow up skills. Can hardly get anyone to pick up the phone.
The medication that was prescribed to me caused a problem far worse than the mild acne I originally came in for and their receptionist is a very offputting woman. Very rude and short every time I would try to contact the office. So much so that I decided to find a different dermatologist.
I have taken my son and daughter for acne related problems to other skin problems and the staff has been great. I feel they are very knowledgeable and thorough with our visits. We have found our dermatologist office!
Stones River Dermatology in Smyrna along with Dr. Pezhman S. Shoureshi and his staff are fantastic! Never a long wait. They are friendly, efficient and just the best!
MY husband goes to see Gillian Eberlei. She always is gracious and makes you feel like you has all the time in the world for you. I just love knowing that someone in the medical field takes the time to do that.
Thanks to Gillian and her team for listening and serving.
Read this!!
If you are like me then you look for reviews to make a decision. If I were to recommend any dermatologist in the world it is Gillian Eberlei. She works with you …
I’ve gone to the smyrna office quite a few times now and always hated it. The staff there were off putting, condecending and sometimes rude one time over something that wasn’t even my fault. Just felt like a number there. So I decided to …
Originally I was very pleased with Stones River Dermatology. When I arrived at my apt, the receptionist was super nice and I was called back almost immediately! My appointment went very well- I was excited to get started on a new face …
My appointment was at 9am. I was told to be here 30 min early cause I’m a new patient. So I arrived at 8:30am. It is now 10am and I’m still waiting to be called back!!! This is ridiculous!! I instant running a little behind but a hour is …
I needed to call them because apparently Stones River never communicated with my prescription provider but I can never get a hold of them! The machine asked me to leave a message and….2 days later still no one calls back. I’ve tried …
Dr. Nelson is very attentive. Though late in the day he took the time to talk with my 8-year-old son, making him feel important. I feel he truly cares about his patients. Nurses were nice as well and spent extra time to find something for us. I definitely recommend this office.
This review will be detailed in a letter addressed to Dr. Nelson himself, because he is so rarely in the office that I doubt he knows just how poorly his staff conducts his business. If I could give this practice less than one star, I …
I have always received excellent care from Gillian at the Murfreesboro office. My wait times aren’t crazy long & the only complaint I have isn’t something on their end, it’s through my Health Spring insurance. I had horrible psoriasis 3 …
The Dermatologist I used to see moved and after some research decided to give Stones River Dermatology a shot. My first visit was for an unusual mole and annual skin checkup. PA Elizabeth Otter did a full body “scan” to ensure I did not …
My husband went to him for couple of years with severe breakouts that caused internal infections. He did biopsy’s and put him on medication but it didn’t subside. As a matter of fact it only got worse. The worst part was he would call Dr. …
I had an appointment yesterday 1/24. When I got to the office the staff very friendly and helpful. Had to wait about 10-15 minutes to be called back. About 10 minutes with the nurse and in popped the PA- Gillian Choate she made the visit …
I visited Dr. Nelson 3 or 4 yrs ago and later my wife needed treatment. By mistake I only gave one star but his services deserved 5 stars. He provided excellent service, very cordial , explained everything. We were very pleased with …
Very unprofessional office. Had a lipolma removed (well some removed because they didn’t get it all). From unnecessary steriod shots every six weeks to not being able to get anyone to return my phone calls for 3 weeks (I left 6 vm). I …
The fastest doctor visit ever and I wasn’t rushed. They were just so efficient and friendly that I was in and out of there in no time. I have never been to a dermatologist before and there were a few people in the waiting room before me …
Without a doubt the slowest Dr. Office in Murfreesboro and they don’t care. Even the people that work there will tell you Dr or what ever she is Choate is all ways way behind. I now go to Pinnacle Dermatology and Dr. Carrie Elam is great.
Wish I could give a review of the doctor, but unfortunately, due to horrific time management and lack of consideration for patients, I left after over an hour wait. The MR was curt and rude about the delays, which were not my (the patients) …
I’ve been going for years now and SRD has the best providers, nurses, receptionists, and billing staff. They’ve helped with me multiple times when trying to work with insurance/manufacturer programs to get a specialty drug, which gets extremely difficult. They always go above and beyond to help out!
I’ll definitely be seeking care else where as soon as I can. The receptionist I delt with this morning has to be the rudest and ugliest acting individual I’ve met at these facilities. Which is a shame bc I love the doctors and nurses who work here. But this experience has ruined it for me today.
Scheduled appointment for 2:20 pm, arrived half hour early as directed to fill out new patient paperwork. After filling out paperwork proceded to wait. At 2:50 a half hour after my scheduled appointment time I went to check to see when I …
My wife scheduled an appointment for a biopsy, arrived and had the biopsy–came back for the results and was told the results however the “doctor” didn’t agree with the results. Came back for the same biopsy …