The Center at Arrowhead’s sister facility, The Center at Centennial opened in 2007 as a result of community members who arrived at the conclusion … See more
I highly recommend The Center at Arrowhead. My loved one highly enjoyed her time there. The receptionist is very lovely. The building is very clean and inviting. The nurses are very attentive and friendly. I personally have not tried the …
The activities department has a variety of events such as arts & crafts including food socials such as freshly popped popcorn and root beer floats. 😉 …
Not enough help. Rn not willing to get hands dirty. Mom left ringing for bed pan when I got there asked for help, they looked at each other and said she was not their patient
The center of Arrowhead facility was great, I recently had a loved one there and was amazed by the attentiveness of staff!! And how clean the facility was.
I can not express how grateful i am to the people who work here. They worked so hard to keep my grandmother healthy and get home safely. God bless this place❤️
My husband is here right now he was brought in Saturday afternoon the following day he got his breakfast but not lunch they forgot about him brought him a sm bowl of fruit and cottage cheese Which he doesn’t eat cottage cheese ,then in the …
Was taken there after a week in hospital following spinal surgery this truely was the worst place I’ve ever been to they put me in a room and getting them to even assist me to the restroom was a challenge the staff has no communication …
One of the nicest Rehab Facilities in Valley— Medical staff is very caring .. My job is care coordination from hospitals and their intake people are very friendly and make the intake process very smooth!!!
Brad and Cameron did an excellent job at making sure my questions where answered in a very professional and caring manner. Extremely thankful there are people like them here to help me out.
I love working here , we have an amazing staff everyone takes pride in the work that they do . Our therapy team is outstanding !! I have watched them work miracles ! We will not disappoint you !
My mother was there and all of the employees were positive, encouraging, and helpful! It is very clean! The physical, occupational, and speech therapy was amazing! Thank you to all the employees there and everything you do!
We loved this place! We almost chose to go to a facility closer to our home, but when educated on what this facility offers we decided to go! We were so happy with the care provided and the physical therapists were in my opinion the BEST! Thank you!!!
Beautiful facility but the guy who runs this place I believe his name is Glenn I’m glad I got his name he is very unprofessional you can here him yelling at his Employees I honestly feel bad for the young lady he was yelling at. Something …
this place should be shut down. I almost died here. I was transferred
here from Banner Thunderbird for gait strengthening. I was not given
my bedtime medications before the 10 p.m. transfer. I have 7 replaced …
Lol ,just released today after being there since the 22nd of last month due to a total hip replacement.I find it comical that this place has so many bad reviews….We are talking about the same place I just left right ? WOW kinda makes me …
From the time my husband got there it was bad. My husband was there to get physical therapy after having a stroke. He had had a kidney transplant 3 1/2 years ago and was doing great…..he has to have is meds for that 12 hours apart and it …
Pathetically understaffed. They have one decent nurse trying to care for 20+ patients by themselves. As a result don’t expect to get your meds anywhere close to on time, don’t expect anyone to respond to a page, and don’t expect them to …
Scary, no drinks available for the patients aftter the kitchen people leaves. They don’t put anything in the refrigerator but Jello and applesauce. You can check their fridge to see for yourself. Too bad for diabetic patients and for all …
I spent two weeks here in Feb. 2016 recovering from a revision knee replacement. I received excellent care and made great progress in recovering thanks to the intense P.E. and O.T. I received every day. My expectations were exceeded in every aspect. The staff is tops!
This place is amazing! My mother stayed here for 2 weeks and the nursing staff was great, they were so attentive to all her needs. The facility is beautiful and very clean. The food was surprisingly good as well.
How can any HUMAN BEING give this place a positive review??? Please tell me! My sister has been here for two weeks and I am baffled by her lack of care. My sister had a MAJOR 8! EIGHT hour back surgery!!! Every single person including the …
I had back surgery that went very bad. I was in the hospital for almost 9 weeks. The last 3.5 weeks I spent at THE CENTER, I credit the staff for my excellent recovery. I felt as if I was leaving family when i was discharged. …
I Lucille Drzewiecki can say I was very pleased from the first moment I was admitted to The Center Of Arrowhead. I came directly from the hospital from having Right knee replacement. …
* would give 0 stars if I could *
This place is an absolute train wreck. The outside is beautiful but that just masks the evil within. If you use your call light, be prepared to wait 45 mins …
2018 I was in rehab at this facility after a massive stroke which affected my left side the facility is very nice and comfortable, but all of the therapist that helped me were exceptional!
We did not have a professional experience as my wife had to be moved to another floor at this overrated facility due to nurses neglect. Nurses rude and did not administer medications as my wife requested. Moved to the facility from a …
PLEASE READ THIS!!!!!!
This place is awful. Worst” care facility” you can imagine. My 82 year old grandfather was there for 5 days.. Never any “staff” available. Extremely …
Went to this facility on Wednesday and they were making fresh movie style popcorn. The smell was all the way outside. There were several patients and family members in the lobby enjoying the treat. Seems like a great place to have a family member and to work.
My family member just was released after a few weeks here. She enjoyed her stay and thought highly of the nurses. She always had food and drinks in her fridge and a good selection of food to order from. She was also very pleased with how clean the facility was.
This Is a very nice facility. The staff is very friendly. Therapists are well trained. Activity director is exceptional and has fun events planned almost daily. They take care of your extra needs if you ask.
Its clean beautiful and great staff. I know being here is not an ideal situation. But I love that my hubby is here getting cared for in a really nice place
Beware!! This facility is smoke and mirrors, looks brand new state of the art, but the staff is incompetent. My 90 year old grandmother was left in a chair for over 7 hours, when questioned they denied it happened. They didn’t follow the …
If your loved one requires a lot of care, this is not the place to be. If you have to be transferred somewhere else, no advance planing notice. There is not enough staff to support patient needs. Call lights go unanswered for long …
They are AWESOME! The therapy helped my mom recover so quickly and she is doing amazing at home now! The food was also Soo good! The staff was great and very attentive to my mom, the large private rooms and bathrooms are great especially …
I selected the Center at Arrowhead, rehabilitation hospital after my total hip replacement. Upon arrival, I was greeted by name by several staff members. I felt, and really appreciated the welcome! I was impressed with the new, bright, …
There is no communication in this facility. Is your loved one being discharged? Better hope someone tells you about transportation. 1 nurse per 16 patients. Waiting for a tylenol for 6 hours. 1 case manager per floor. Patients are filthy …
Now that my loved one is gone, I must do justice to his memory. I am heartbroken. This is the worst place I have ever seen in my entire life! Do not look to the appearance. If I had read the reviews before, I would never have left my loved …
I’m very sorry we didn’t take posted reviews to heart before selecting arrowhead rehabilitation center! Please believe the negative reviews when choosing a rehabilitation place. This place doesn’t even deserve any stars, especially when it …
My mother was at The Center for two weeks. All of her nurses and CNAs were very helpful and attentive. PT and OT came very often and personalized the routine to fit her needs. She also enjoyed that they offer activities and chances for her …
The Center at Arrowhead does a fantastic job providing rehabilitation care. I have worked closely with the Case Management team, specifically with Sherri, who provides the most caring and qualified care to the patients and exceptional …
My father has visited this facility a few times now since 2018. Facility is nice and clean with a modern look. Second and third floors house the patients during their stay. First floor contains offices to left in the lobby. After signing in …
My dad is currently a patient at this facility. This place is a top-notch facility where the staff actually cares about their patients. Not only are the staff great, the place looks like a 5-star resort. I would and have recommended this …
My father was placed here to recover from an accident. They did an amazing job with him. He was eating again, talking again, walking again & happy!
The rooms are beautiful & spacious. The staff were pretty nice. The PT and …
I spent a little over a month at the Center. While they were brand new at that time (November/December 2015), they took excellent care of me. When I arrived, I could not walk at all and sported a wound vac on my belly that had to have the …
My poor mother in law is in this communication dead zone of a place. Don’t let anyone be admitted here. She presses the call button repeatedly and they ignore it. I call the front desk, have gotten someone to answer 3 times in 25 phone …
When choosing a rehabilitation center for a loved one, of course we read reviews, but we also rely on the personal knowledge of people we know. Everyone I asked about this place said that when their loved one was there, it was a terrible …
If zero stars were an option I would have selected such. Not only does this facility not care about their patients it is very apparent they only care about money. Their director of physical therapy gave my father zero care or physical …
This is my second time here and I can’t say enough about how great the care is! The rooms are very nice with your own bathroom. The nurses, and the majority of C.N.A.’s are very good at what they do. The food is very good and portions …
I was grateful that we chose this place for my MIL. The third floor medical staff took such great care of her and kept us informed at all times when different procedures needed to be performed on her. One of the patients tested positive …
If you are reading these reviews, it is likely because you are trying to find a safe, caring environment for your loved one. This is the reason that I am writing this review. The main point of this review is to encourage you NOT to choose …
my friend worked there and they treat their staff horribly, never gave him the proper resources to care for his patients and blame the staff. he left in fear of loosing his license as they told him to chart things that didn’t happen and …
I wouldn’t send my worst enemy there for care. Absolutely terrible place for care. Drop someone I know few times. CMA’s on their personal phones instead of taking care of rhe patients. Telling patients it is not there time for a shower or chatnhe htere bed sheets.
My mom who is a memory care patient, has been at The Center at Arrowhead for over a month. She was admitted for rehabilitation after hip surgery. The staff multiple times has gone out of their way to accommodate our needs. The …
This place was awful. The staff are not responsive at all to needs of patients. My husband had broken hip and went there for rehab. That consisted of walking him once a day down the hall! He kept asking for a shower, but finally got one …
I had a loved one here on respite care. During his last few days of life he was treated as if he didn’t exist. He was not checked on, not cleaned, not fed, literally nothing and he came home with a bed sore. It’s impossible to get anyone …
I highly recommend The Center at Arrowhead. My loved one highly enjoyed her time there. The receptionist is very lovely. The building is very clean and inviting. The nurses are very attentive and friendly. I personally have not tried the …
Very nice facility!
Never live someone you love in this place!
I was a patient here for 4 hours.
The place is spotless and very friendly staff.
The lpn don’t know what she is talking about worst service ever
Excellent staff and great nurses.
Great care friendly and knowledgeable staff.
Had a scary start, but then some experienced staff came in and saved the day.
Very nice environment, staff is attentive and food was actually very good!!!
I hate this place. Avoiding at all risk. Never let anyone you love go here.. heartless staff
I canot believe they are in business
I have no complaints here. Everyone is so caring and helpful. I would recommend this place to everyone.
Love working here been with the company for 3 years. We have a Great Staff and team.
Very clean,, looks like a resort. Could use more help during day. Overall very nice.
Been here twice…wonderful place & the staff were great…i was upset when they took steak off the menu lol
The activities department has a variety of events such as arts & crafts including food socials such as freshly popped popcorn and root beer floats. 😉 …
5 stars rating I wish to Acknowledge the team their back at my care From Jose Angel
thxs
Not enough help. Rn not willing to get hands dirty. Mom left ringing for bed pan when I got there asked for help, they looked at each other and said she was not their patient
The center of Arrowhead facility was great, I recently had a loved one there and was amazed by the attentiveness of staff!! And how clean the facility was.
Thank you!!!
I can not express how grateful i am to the people who work here. They worked so hard to keep my grandmother healthy and get home safely. God bless this place❤️
My husband is here right now he was brought in Saturday afternoon the following day he got his breakfast but not lunch they forgot about him brought him a sm bowl of fruit and cottage cheese Which he doesn’t eat cottage cheese ,then in the …
Was taken there after a week in hospital following spinal surgery this truely was the worst place I’ve ever been to they put me in a room and getting them to even assist me to the restroom was a challenge the staff has no communication …
One of the nicest Rehab Facilities in Valley— Medical staff is very caring .. My job is care coordination from hospitals and their intake people are very friendly and make the intake process very smooth!!!
The clinicians and staff are great. Clean & very caring staff. I would absolutely recommend anyone looking to place a family member or friend.
Brad and Cameron did an excellent job at making sure my questions where answered in a very professional and caring manner. Extremely thankful there are people like them here to help me out.
I love working here , we have an amazing staff everyone takes pride in the work that they do . Our therapy team is outstanding !! I have watched them work miracles ! We will not disappoint you !
My mother was there and all of the employees were positive, encouraging, and helpful! It is very clean! The physical, occupational, and speech therapy was amazing! Thank you to all the employees there and everything you do!
We loved this place! We almost chose to go to a facility closer to our home, but when educated on what this facility offers we decided to go! We were so happy with the care provided and the physical therapists were in my opinion the BEST! Thank you!!!
Beautiful facility but the guy who runs this place I believe his name is Glenn I’m glad I got his name he is very unprofessional you can here him yelling at his Employees I honestly feel bad for the young lady he was yelling at. Something …
this place should be shut down. I almost died here. I was transferred
here from Banner Thunderbird for gait strengthening. I was not given
my bedtime medications before the 10 p.m. transfer. I have 7 replaced …
Lol ,just released today after being there since the 22nd of last month due to a total hip replacement.I find it comical that this place has so many bad reviews….We are talking about the same place I just left right ? WOW kinda makes me …
From the time my husband got there it was bad. My husband was there to get physical therapy after having a stroke. He had had a kidney transplant 3 1/2 years ago and was doing great…..he has to have is meds for that 12 hours apart and it …
Pathetically understaffed. They have one decent nurse trying to care for 20+ patients by themselves. As a result don’t expect to get your meds anywhere close to on time, don’t expect anyone to respond to a page, and don’t expect them to …
Scary, no drinks available for the patients aftter the kitchen people leaves. They don’t put anything in the refrigerator but Jello and applesauce. You can check their fridge to see for yourself. Too bad for diabetic patients and for all …
STAY AWAY FROM THIS PLACE AT ALL COSTS!!!
THE WORST CUSTOMER SERVICE EVER!!! To start, My grandmother was there a week …
I spent two weeks here in Feb. 2016 recovering from a revision knee replacement. I received excellent care and made great progress in recovering thanks to the intense P.E. and O.T. I received every day. My expectations were exceeded in every aspect. The staff is tops!
This place is amazing! My mother stayed here for 2 weeks and the nursing staff was great, they were so attentive to all her needs. The facility is beautiful and very clean. The food was surprisingly good as well.
How can any HUMAN BEING give this place a positive review??? Please tell me! My sister has been here for two weeks and I am baffled by her lack of care. My sister had a MAJOR 8! EIGHT hour back surgery!!! Every single person including the …
I had back surgery that went very bad. I was in the hospital for almost 9 weeks. The last 3.5 weeks I spent at THE CENTER, I credit the staff for my excellent recovery. I felt as if I was leaving family when i was discharged. …
Having worked here as an nurse I can speak to some of the more intimate deficiencies that directly influenced my opinion regarding this facility. …
I Lucille Drzewiecki can say I was very pleased from the first moment I was admitted to The Center Of Arrowhead. I came directly from the hospital from having Right knee replacement. …
* would give 0 stars if I could *
This place is an absolute train wreck. The outside is beautiful but that just masks the evil within. If you use your call light, be prepared to wait 45 mins …
2018 I was in rehab at this facility after a massive stroke which affected my left side the facility is very nice and comfortable, but all of the therapist that helped me were exceptional!
We did not have a professional experience as my wife had to be moved to another floor at this overrated facility due to nurses neglect. Nurses rude and did not administer medications as my wife requested. Moved to the facility from a …
PLEASE READ THIS!!!!!!
This place is awful. Worst” care facility” you can imagine. My 82 year old grandfather was there for 5 days.. Never any “staff” available. Extremely …
Went to this facility on Wednesday and they were making fresh movie style popcorn. The smell was all the way outside. There were several patients and family members in the lobby enjoying the treat. Seems like a great place to have a family member and to work.
My family member just was released after a few weeks here. She enjoyed her stay and thought highly of the nurses. She always had food and drinks in her fridge and a good selection of food to order from. She was also very pleased with how clean the facility was.
This Is a very nice facility. The staff is very friendly. Therapists are well trained. Activity director is exceptional and has fun events planned almost daily. They take care of your extra needs if you ask.
Its clean beautiful and great staff. I know being here is not an ideal situation. But I love that my hubby is here getting cared for in a really nice place
Beware!! This facility is smoke and mirrors, looks brand new state of the art, but the staff is incompetent. My 90 year old grandmother was left in a chair for over 7 hours, when questioned they denied it happened. They didn’t follow the …
If your loved one requires a lot of care, this is not the place to be. If you have to be transferred somewhere else, no advance planing notice. There is not enough staff to support patient needs. Call lights go unanswered for long …
They are AWESOME! The therapy helped my mom recover so quickly and she is doing amazing at home now! The food was also Soo good! The staff was great and very attentive to my mom, the large private rooms and bathrooms are great especially …
I selected the Center at Arrowhead, rehabilitation hospital after my total hip replacement. Upon arrival, I was greeted by name by several staff members. I felt, and really appreciated the welcome! I was impressed with the new, bright, …
DO NOT RECOMMEND:
My grandma went in post knee replacement surgery here’s a list of what went wrong: …
There is no communication in this facility. Is your loved one being discharged? Better hope someone tells you about transportation. 1 nurse per 16 patients. Waiting for a tylenol for 6 hours. 1 case manager per floor. Patients are filthy …
Now that my loved one is gone, I must do justice to his memory. I am heartbroken. This is the worst place I have ever seen in my entire life! Do not look to the appearance. If I had read the reviews before, I would never have left my loved …
I’m very sorry we didn’t take posted reviews to heart before selecting arrowhead rehabilitation center! Please believe the negative reviews when choosing a rehabilitation place. This place doesn’t even deserve any stars, especially when it …
My mother was at The Center for two weeks. All of her nurses and CNAs were very helpful and attentive. PT and OT came very often and personalized the routine to fit her needs. She also enjoyed that they offer activities and chances for her …
The Center at Arrowhead does a fantastic job providing rehabilitation care. I have worked closely with the Case Management team, specifically with Sherri, who provides the most caring and qualified care to the patients and exceptional …
My father has visited this facility a few times now since 2018. Facility is nice and clean with a modern look. Second and third floors house the patients during their stay. First floor contains offices to left in the lobby. After signing in …
My dad is currently a patient at this facility. This place is a top-notch facility where the staff actually cares about their patients. Not only are the staff great, the place looks like a 5-star resort. I would and have recommended this …
My father was placed here to recover from an accident. They did an amazing job with him. He was eating again, talking again, walking again & happy!
The rooms are beautiful & spacious. The staff were pretty nice. The PT and …
I spent a little over a month at the Center. While they were brand new at that time (November/December 2015), they took excellent care of me. When I arrived, I could not walk at all and sported a wound vac on my belly that had to have the …
My poor mother in law is in this communication dead zone of a place. Don’t let anyone be admitted here. She presses the call button repeatedly and they ignore it. I call the front desk, have gotten someone to answer 3 times in 25 phone …
When choosing a rehabilitation center for a loved one, of course we read reviews, but we also rely on the personal knowledge of people we know. Everyone I asked about this place said that when their loved one was there, it was a terrible …
If zero stars were an option I would have selected such. Not only does this facility not care about their patients it is very apparent they only care about money. Their director of physical therapy gave my father zero care or physical …
This is my second time here and I can’t say enough about how great the care is! The rooms are very nice with your own bathroom. The nurses, and the majority of C.N.A.’s are very good at what they do. The food is very good and portions …
I was grateful that we chose this place for my MIL. The third floor medical staff took such great care of her and kept us informed at all times when different procedures needed to be performed on her. One of the patients tested positive …
If you are reading these reviews, it is likely because you are trying to find a safe, caring environment for your loved one. This is the reason that I am writing this review. The main point of this review is to encourage you NOT to choose …
I was skeptical at first sending my mom here after reading some reviews., but she received great care and would definitely would recommend.
my friend worked there and they treat their staff horribly, never gave him the proper resources to care for his patients and blame the staff. he left in fear of loosing his license as they told him to chart things that didn’t happen and …
I wouldn’t send my worst enemy there for care. Absolutely terrible place for care. Drop someone I know few times. CMA’s on their personal phones instead of taking care of rhe patients. Telling patients it is not there time for a shower or chatnhe htere bed sheets.
My mom who is a memory care patient, has been at The Center at Arrowhead for over a month. She was admitted for rehabilitation after hip surgery. The staff multiple times has gone out of their way to accommodate our needs. The …
This place was awful. The staff are not responsive at all to needs of patients. My husband had broken hip and went there for rehab. That consisted of walking him once a day down the hall! He kept asking for a shower, but finally got one …
I had a loved one here on respite care. During his last few days of life he was treated as if he didn’t exist. He was not checked on, not cleaned, not fed, literally nothing and he came home with a bed sore. It’s impossible to get anyone …