For more than 125 years, Ottumwa Regional Health Center has been serving the community of Ottumwa and the citizens of Southeast Iowa. We are a regional health center providing a wide range of health services, including emergency medicine, critical care services, medical/surgical, obstetrics, and acute rehabilitation, as well as specialty services such as cardiac catheterization, diagnostic radiological services, wound care, pain clinic, cancer center, pathology, and so much more.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
1001 Pennsylvania Ave, Ottumwa, IA 52501
Would never recommend, too many horror srories- events! Local people. Do. Not. Use ! Only in deathly emergency! Then, good luck. Go to UIHC. FOR PROFESSIONAL CARE!
This place is a joke.
It is okay place
Worst hospital ever
Save my life.!!
Dirty ER ,rude staff
The wait is way to long
They saved my life.
Loving staff great hospital
There’s definitely better places to go.
I wish I could give this 0 stars it is the absolute worst hospital!
I work here and I love my job and the people
Grandson was in there nurses were very helpful
Long wait to get anything done.
They lack professionalism and they are very rude about masks
Waited 4 hours for them to do something that takes 20 secs
Horrible customer service, horrible experience with billing and lack of communication. Will never go there again.
If you believe something is seriously wrong with your body and want to live. Don’t go here
Nurses were very friendly and helpful but very long wait.
waited over 3 hours just for them to tell me they couldnt help im going out of town to get help from now on
Very long wait for emergency room. Left after 2 hours of not being treated
I always have had good care here. I believe every staff member I have met really wants to help.
Taking forever in the lobby.and doctors come check you up for maybe less than 8 minutes. after over 3 hours of waiting
Poor staff no supervisor or head nurse on staff . pranks call coming from ER i wouldn’t
Again another bad review for this hospital had a surgery done and they chipped my tooth and completely denied responsibility
Very poor experience with this hospital. Not enough experienced nurses. Also people that took blood samples were very bad. I had to stop them after third or fourth try.
I had a great experience when my baby was born.
Thanks a lot to all of staffs, nurses and doctors.
A few good doctors and nurses, over all not a good hospital. Inaccurate diagnosis, long waits, and rooms are not very clean.
Decent treatment for people, but they have wonderful nurses, tech people and others who really care about their patients and how they are treated and how they feel
You need fine a better lab tech i have a big bruised on my arm. Draw my blood today. Also i have 2 tech smell ling each other. Its was so weird!
Have to change my views on this hospital as of 9/23/19..I had to take a loved one there ..hesitatingly ..because she couldn’t breathe..she got right back and immediatley 3 beautiful and knowledgeable nurses..Laura..Cheyenne and Maya..came …
I loved the psych ward as it had wonderful coloring books and let me experience art forms such as that of origami it also aloud me to learn about the fundamentals of physics such as gravity through using small blocks of wood
Poor patient care in the ER! Was very disappointed in their mannerism. I’d drive to the next town for sure
I had a small open wound on my face. I chose to get a single stitch versus glue to prevent scarring. After insurance. I will still pay out of pocket almost 1000$. That is disturbing and unacceptable.
If course their are great and talented caring employees here.. However the service is mediocre at best. Long wait times, slow with testing and x-rays. Staff doesn’t seem to have any interest in listening to all you need to tell them and I personally almost died… Seriously close to death… And it’s because they wouldn’t listen.
-0 POOR PATIENT SERVICE & THEY NEED TO LEARN TO HAVE EMPATHY FOR PEOPLE EXPERANCING A HEALTH CRYSIS.. THEY NEED TO BE RESPECTFUL & CARING. & IF NON OF THEM THAT WORK IN THE ER CAN DO THAT THEY NEED TO FIND ANOTHER LINE OF WORK THAT DOESN’T DEAL WITH THE G
If I can give this place 0 stars I would.. This hospital sucks beyond belief. The doctors… I’m nurse practitioners are a joke. They can’t help the patients they treat because they are too busy poking fun at them. I came here after I had a …
Ottumwa Regional Hospital’s, “Dr O”, and my dads RN (Amber), have just gifted my dad with the best news! …
Took over two hours just to look at an exray very slow and impersonal
Received surgery to remove a cyst on my left arm. Dr Ortell and his entire staff in the orthopedic center and the operating team were superb. Had a wonderful visit and would gladly recommend to others.
The last two times I have gone here they basically gave me the worst care possible. The first time they left me in horrible pain for over an hour until I finally said to check me out of the hospital. I checked out and went to the hospital …
When my husband was having what he thought was a heart attack, he received nothing but EXCELLENT care in the ORHC ED! Thank goodness it turned out to be nothing but a panic attack. But the physicians and nurses took GREAT care of him …
It took over an hour and a half to check in and get a xray. This hospital is a joke. The staff is so slow they stoped what they were doing and talked to a off duty nurse. They need to clean house and hire some people that are efficient and …
I took my 12 year old grandson to the E.R with an earache Saturday morning. After keeping us there for over an hour, letting us believe he would be treated, I was informed that, because he was a Medicaid patient and the earache was …
Oh my God! This place never changes! I was here a few years ago for stitches… nobody helped me once I got in the room for 45 minutes… that trip took over 2 hours…. well this time, we brought a relative in, and everyone he called …
These people here are racist. They were hurting my baby. They were mistreating us as patients. They didn’t want to feed me. The hospital bands that go around babies feet were also cutting her around her ankles. The nurses and dietary women …
They charge over 12,000 dollars for one hour of service and it was my sugar level being high. I know it a hospital but the prices are sky high I feel sorry for people that don’t have ins and last November 2017 I went to the ER with sever …
Horrifyingly bad service. I cut off two fingers. Sat in the lobby for 2 hours before being “seen”, which constituted finally leaving such a big pool of blood on their lobby floor that they brought me in to an ER room… and then ignored …
The nurses in the maternity ward were great! The doctors on the other hand were terrible! (When I had my son.) I recently went there over severe Rheumatoid Arthritis with this current pregnancy. They offered me narcotics. I went to another …
My husband came to the ER with chest pains and later that day had a stent put in. The care he received was better then I expected until the night shift nurse in ICU came on duty. Everytime she was to check on him or do a procedure for my …
I had an amazing time there, all of the doctors are nice. when I was 8 I broke my arm the last day of school. I was supposed to take my cast off July 5
Right AFTER the 4 of July, but instead they said that I was okay and I could …
I had a long complicated history with ORHC, some good some life threatening. I have to give high marks to Dr. Ryan VanMannen who saved my life after I was given the wrong medication by a different doctor in 2013. Dr. V absolutely saved my …
I was seen in the ER today. I have nothing positive to say about this hospital. I went in with chronic hip pain. So the se on duty put in for
X-rays. Soon As the dr left I asked the nurse for a …
I was having really bad hallucinations for the first time, so I had someone drive me to the 24/7 crisis center at the Southern Iowa Mental Health Clinic. They wouldn’t have let my boyfriend stay overnight with me and they totally …
Waited two hours in the emergency room with a 104 fever before being taken back to be looked at. The other people in there had been waiting for almost three hours and most of them left before anyone could actually be looked at. With the …
Was Treated very good here, however did get skipped out on few times on meal trays. I would be sleeping, no one would wake or notify me. So they would get in rush for clean up sending back down to kitchen they just kept sending my tray …
One of the worst hospital experience I’ve ever seen ! The surgery nurses and Doctor’s were awesome ! Then our nightmare started once he was taken to his room. No nurse introduction no patient care till we asked ! After 4 hours of …
I rarely, if ever write a review for anywhere. However I will never recommend this hospital!!! Went to the E.R. where the receptionists were not wearing masks or gloves(during COVID). Doctor saw me for about a minute, would ask a question …
Worst couple years of my life.
Back in Sept. 2018 I had the misfortune of having a routine scheduled abdominal CT for kidney stone indications performed at ORHC. Radiology Partners of Iowa …
First off, I couldn’t breathe and was having terrible chest pains… but yet we waited an hour to get in and be seen. Right then and there, I should’ve left and went to Oskaloosa. My mistake right there…. …
I had to go to the emergency room because I felt like I was having a heart attack but it turned out to be a panic attack. The nurse staff was so kind and Dr. Randy made me feel heard and sent me home with my meds until I get into my appointment later this month. I was very well taken care of. Thanks to all your ER staff.
If i could give 0 stars i would. I have had so many horrible experiences with this hospital including when i came in by ambulance. Woke up in a room from having a seizure & was alone with no one checking on me for an hour. Took my daughter …
I have had two visits to ORHC in the past year. Dr Ortell performed a colonoscopy which went very smoothly. I visited the ER in April, 2021, and had very little wait time. They took an x-ray of my shoulder, diagnosed that it was broken and …
Great customer service from door to door. I’ve been going to outpatient therapy for the last few months and not only has my therapist, Glen, changed my life and been my complete support system, but each and every staffer I interact with at …
If I could give 0 stars I would. I’ve never felt so violated at a hospital ER, I’ve never felt so mistreated and unimportant. I was told I was on my feet so they weren’t worried and when I said I wanted to go to Iowa city instead, they …
Worked as travel nurse. I was Injured at work due to equipment falling apart was unable to get treatment for 10 hours to staffing I was in severe pain for 10 hours before able to go to the ER. Off work 2 months Also was patient for five …
I didn’t even want to give it 1 star. The prenatal care was ridiculous. Seen 6 different doctors so it did not feel personal at all. The appointments were in and out. Went in for contractions, was sent home because I didn’t dialate within …
In the last 5 years I have had a knee replacement, two carpal tunnel surgeries (each hand), throat stretched, and a Colonoscopy. Excellent care from the time that I checked in. One Day surgery made me feel at ease at all times. …
The emergency room doctor that’s working tonight is a stuck up jackass who left the room and made fun of my fiancé due to him having a nasal surgery on Wednesday. Interrogated him harshly. Wouldn’t recommend going with that doctor working.
I was seen within 20 minutes of arriving to the admitting desk. I came in with a laceration to my hand that needed sutures. The nurse was very friendly and offered me a drink right away. The bombshell Nurse Practitioner (Cathy) came in …
My husband had an angiogram at the Ottumwa Regional Health Center .His doctor was wonderful and he explained everything to him before he went to surgery and then after he came back he explained everything to him what he had found and what …
Terrible I had a emergency service and I was there for 8 days the last two days was horrible the let me go to the restroom bye myself when I left they didn’t give me all the proper thing to take care of my wounds
I had carpal tunnel surgery at ORHC a several months ago. From the moment I walked in the door of the hospital, I felt confident in my decision to have my procedure there. Checking in was easy, the nurses in One Day Surgery was awesome, the …
Why do they ask you to violate hippa rules and want to know if your records can be entered into a national data base !? Horrible place. Some Dr’s should be fired !
This place is a joke of a hospital. If you don’t have insurance that will send you all the way to Iowa city and if you call and ask a question they ask you who you need to speak to. The staff is very unhelpful in the er my daughter was …
I had an outpatient procedure here last week and everyone was excellent! The staff even sent me a follow up “get well soon” card in the mail. I often visit Des Moines to monitor my health conditions, but this procedure reminded me that we …
I had a wonderful experience at the Ottumwa Regional Health Center. The doctors, nurses, and staff were very polite, caring, and professional. I’m thinking that the people complaining on this review are the types that complain about everything, or were upset that they were there in the first place.
If I could leave less than a ONE STAR to be able to post this review believe me I would. Your EMERGENCY ROOM is a joke. Matter a fact I am writing this review as I am sitting here waiting for my father to be discharged after being brought …
If I could place a zero star for a recommendation I would the care this place had administered a family member I’d hate to see anyone else have to suffer it. There are much better area hospitals that have quality care for their patients and …